Best Western Melbourne City

Hotels
8.0
/10
Very Good
973 reviews

What Guests Say About Their Stay

Thomas
10.0
/ 10
Very good option at a lower budget. Location excellent Staff very helpful Rooms clean Bed very comfortable I’ll stay there again
Verified traveler
10.0
/ 10
This is a good hotel for Central Melbourne. It is a 5 min walk from Southern Cross station. It's very convenient for food and transportation. The rooms are comfortable. Service in the hotel was good, and the price was very reasonable. I would stay here again.
Heather
10.0
/ 10
I arrived eraly and left my luggage with them. When I finally came back my luggage had been delivered to my room. I was very grateful as I had a lot. Staff wrre friendly and helpful.
In the Area
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16 Spencer Street, Docklands, Melbourne, Victoria, Australia, 3000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Best Western Melbourne City is a good choice when you are visiting Docklands. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Melbourne City

16 Spencer Street, Docklands, Melbourne, Victoria, Australia, 3000
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Discover More About Best Western Melbourne City

Location


Staying at Best Western Melbourne City is a good choice when you are visiting Docklands.

About Best Western Melbourne City

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western Melbourne City exclusively for you.

With all facilities offered, Best Western Melbourne City is the right place to stay.

All facilities in Best Western Melbourne City

Others Best Western Melbourne City
Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Rooftop terrace

Food and Drinks

  • Breakfast

Things to Do

  • Library

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Best Western Melbourne City

Important Note
  • Fee for cooked-to-order breakfast: approximately AUD 10 to 35 for adults, and AUD 15 to 35 for children
  • Nearby parking fee: AUD 35 per day (984 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Tax ID - 68932034202
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. All guests, including children, are required to present a valid government-issued ID card at check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Melbourne City
114
Number of floors in Best Western Melbourne City
5
Another facilities in Best Western Melbourne City
Others, Safety deposit box, Coffee shop, Laundry service, Tours

Frequently asked question in Best Western Melbourne City

What are available facilities at Best Western Melbourne City?
There are top facilites at Best Western Melbourne City such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Melbourne City?
The standard check-in time at Best Western Melbourne City is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Best Western Melbourne City provide breakfast?
Yes, Best Western Melbourne City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Melbourne City?
Best Western Melbourne City is a 3.5-star hotel.
How many floors does Best Western Melbourne City have?
Best Western Melbourne City has 5 floors.
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More Reviews from Other Guests in Best Western Melbourne City

8.0
Very Good
From 933 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Best Western Melbourne City

Number of reviews per page
20
40
Top reviews
jimmy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ok
Pauline
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location of The Best Western was spot on for walking and transport. The room was a decent size however the bathroom left alot to be desired. You could bearly move, there was no room between the toilet the hand basin and the shower door was so tiny a large person would have trouble getting in and move around, the hand basin was so tiny, when you washed your face or brushed your teeth the water went all over the floor. Very dissapointing.
Read More
Mischa
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have always liked the location and style here.
Jackie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We liked the convenience - where it’s situated. Very good price - low rate. Very clean & tidy. A good, in-house, restaurant available. Our room faced Spencer St so we could hear the trains all night. Our bed was 2 singles pushed together & the bathroom was very small. Overall though we would definitely stay at Best Western again.
Read More
Siya
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room doesn’t get cleaned. A lot dust one the self and table. Doesn’t vacuum the floor. The faucet blast the water in the very small bathroom and your clothes. The shower wall and floor is slippy. Feels like no cleaning at all.
rachel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No
Pauline
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I liked how the brickwork was used inside
Verified traveler
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were friendly and check in was quickly. Room was clean and comfortable with basic amenities. Overall stay was good and may come back again.
Catherine
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff Very helpful and professional
Harry
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Idle location for events at exhibition centre
Victoriano
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall a very good stay in an affordable hotel.
Alex
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good budget friendly, but rooms pokey and trains bloody noisy!
Anthony
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very comfortable & clean room. Staff were hepfull and very polite 👍
Graham
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place to stay for a short period of time. One or two nights for work
Wendy
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location
Jeremy
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It is what I expected
Debra-Ann
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff very freindly. Room could have done with a small microwave. Water was nice n hot, great pressure.
Dillon
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Simple and great
andrew
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Easy walking distance from Southern Cross station and arrival in Melbourne by Airbus from airport. Tram stops nearby. At edge of CBD but all walkable. Close to South Wharf district too. Some building work going on. Room on small side for a double but comfortable and a large walk-in shower/bathroom. Did not eat in onsite cafe-bar so cannot comment on quality. WiFi good.
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Adrian
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Centrally located
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Best Western Melbourne City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 933 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Melbourne City

Number of reviews per page
20
40
Top reviews
jimmy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ok
Pauline
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location of The Best Western was spot on for walking and transport. The room was a decent size however the bathroom left alot to be desired. You could bearly move, there was no room between the toilet the hand basin and the shower door was so tiny a large person would have trouble getting in and move around, the hand basin was so tiny, when you washed your face or brushed your teeth the water went all over the floor. Very dissapointing.
Read More
Mischa
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have always liked the location and style here.
Jackie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We liked the convenience - where it’s situated. Very good price - low rate. Very clean & tidy. A good, in-house, restaurant available. Our room faced Spencer St so we could hear the trains all night. Our bed was 2 singles pushed together & the bathroom was very small. Overall though we would definitely stay at Best Western again.
Read More
Siya
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room doesn’t get cleaned. A lot dust one the self and table. Doesn’t vacuum the floor. The faucet blast the water in the very small bathroom and your clothes. The shower wall and floor is slippy. Feels like no cleaning at all.
rachel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No
Pauline
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I liked how the brickwork was used inside
Verified traveler
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were friendly and check in was quickly. Room was clean and comfortable with basic amenities. Overall stay was good and may come back again.
Catherine
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff Very helpful and professional
Harry
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Idle location for events at exhibition centre
Victoriano
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall a very good stay in an affordable hotel.
Alex
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good budget friendly, but rooms pokey and trains bloody noisy!
Anthony
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very comfortable & clean room. Staff were hepfull and very polite 👍
Graham
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place to stay for a short period of time. One or two nights for work
Wendy
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location
Jeremy
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It is what I expected
Debra-Ann
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff very freindly. Room could have done with a small microwave. Water was nice n hot, great pressure.
Dillon
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Simple and great
andrew
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Easy walking distance from Southern Cross station and arrival in Melbourne by Airbus from airport. Tram stops nearby. At edge of CBD but all walkable. Close to South Wharf district too. Some building work going on. Room on small side for a double but comfortable and a large walk-in shower/bathroom. Did not eat in onsite cafe-bar so cannot comment on quality. WiFi good.
Read More
Adrian
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Centrally located
Number of reviews per page
20
40