Birch Motel Tocumwal

The lady that welcomed us was sensational very friendly and so much help and knowledge

Yes

Excellent service, friendly staff, very accommodating and helpful

We enjoyed our overnight stay with our small dog. Welcoming staff, clean and comfortable room and amenities. While we didn’t cook the kitchen area was a nice extra.

Comfortable bed and living, bathroom needs upgrade

Great place close to market and within walking distance to town. friendly folks at the office. thanks!

New owners who are attentive, friendly and caring. We wish the business all the best for the future. If we return to the district at a later date, we will certainly return to this establishment.

Excellent room, well priced ,spacious, good location, new managers have place looking excellent, will be back again

Needed a vacuum and good clean. No microwave dishes, no saucepan or frypans. No utensils apart from knives, forks and spoons. Good beds and pillows. Good location.

Very average

The property I booked did not exist!!! The name had been changed. It was derelict!!! When we drove into the back of the property it was overgrown and dirty. There was some one living in one of the rooms. The front of the property was boarded up so there was no entrance. The address was wrong as the property was given a back street address when it faces the main road. Do not book this property!!!! I wish I had taken photos to show what happens when Hotels.com doesn't keep up to date with its appraisal of listed properties and does not inspect or validate photos.

Name of hotel had changed from booked name , bathroom had mould in shower , room needs upgrade

The listing is very confusing s the motel is actually called Kanimbla, not Birch Motel. We never had the opportunity to try the food, but the room was quiet and clean enough. There was no internet available.

Despite the busy Christmas and New Year's period, our stay was cosy, quiet, and all around lovely. The room was larger than expected and we had everything we needed for a relaxing visit to Tocumwal. Thanks to the staff!

Liked the size of the room with a kitchen, microwave & cutlery as well as separate sink with dishwashing liquid & tea towell.

I found that the room was well suited for an over night stay. Will book again if needed.

1st room offered had a faulty shower door that was jammed and could not be opened. Next room offered was a disabled room with dirty stained carpets and dirty shower curtain. Only 1 pillow per person, TV, when finally operational, only had 1/3 of channels with sound. Overall very disappointing stay

Place is now called something different to what's advertised. The sheets and towels were clean and receptionist nice however rooms need a big refresh. Our AC didn't work floors were very dirty, tv standing up on a random dusty old box as broken and wires all twisted around a hook on bedside. We ended up not staying the night :(

Nice motel room..room was was very spacious and a well equipped kitchen which was very handy

Great for a quick stay