BreakFree Longbeach Surfers Paradise

Room we were allocated was average. Not like the photos advertised for the room we were allocated. Apartment is old and worn. Cleaners let it down, needs a good dusting. Saving grace for this apartment is the proximity to the beach and view.

Needs updating badly.Great location.Staff were great.Had to get reception to help with wifi every day.A really good apartment if you don’t mind the upkeep.

The staff were very responsive and very supportive, professional and well presented. The external facilities were very adequate, clean and easily accessable. The room itself was of average standard. The list is as follows. Kitchen cooktop in very poor condition, microwave not functional, front balcony door extremely hard to operate but was repaired 3 days into our stay, ceiling fans not functional in lounge room and removed from bedroom, pedestal fan although function was rusty, clothes airer rusty and broken, washing machine leaking water, washing machine/dryer combo not practical for a seaside accommodation, no adequate mop to soak up leaking washing machine water had to use bath towels, 2 dining room chairs were unstable, missing various leg adjusters, various owners possession left laying around, mould around the shower alcove area. Overall not very well presented and representative of the BreakFree chain.

Staff were great

Great beach and city views. The room was spacious to accomodate a big family of 7. The staff were super friendly and helpful. The downside is the cleanliness and the aircon machine being inside the room which created a constant loud noise.

Perfect Location, Friendly staff and management, beautiful pool area and amenities, Lovely beach view, easy access to secure Parking. Easy stroll to Cavill. Unit had clean comfortable beds, However, only superficially clean, filthy balcony areas, and around and under furniture, bathrooms could do with a good scrub, Overall lovely but very dirty.

Excellent view from the room and excellent service by Kevin Good place to stay with family with all amenities nearby

Staff are amazing. Friendly and helpful. Easy out of hours check in. Spacious rooms, with great view of beach, river and city. Close to transport and beach. Loved the pools. No air conditioning. Would stay again.

After hours check in was really easy, incl car park access. Staff were really friendly to boot. Great place to stay location wise - 10min walk max to Cavill Ave and 30sec to beach. Appt was well laid out and spacious, and had everything we needed to cook etc. Our appt was on 25th Floor so great views as well Only issue was the tower block across the road was still being built, and the workers started at 6am hence the 4 stars overall. But even with that we’d look to stay there again in the future

We loved our stay at Breakfree Longbeach. Stayed for 8 nights and had no issues at all. Kevin was great he helped with any questions we had.

Easy access to shopping and the tram - nice outlook

We alway stay here but this time we were given the 4th floor and our balcony door was broken the whole time. Couldn’t make use of the balcony and were offered no solution or compensation. The staff knee about it before we checked in but said it couldn’t be fixed until after we left.

good stay

Great location. Friendly and helpful staff. Kevin the GM is ready to help day or night.

Great holiday thanks

Great location with balcony sunrises n metres away from beach

Les réparations / constructions à proximité mais l angle de notre confo était ok et sans derangement

Our 3rd stay at Breakfree Longbeach and we have enjoyed each one. An older property but great amenities and great position. Could do with a little TLC in parts but this didn't impact our enjoyment.

Great place

Rooms are lacking in amenities....No extra pillows, towels, blankets. Ironing board but no iron....Air conditioner kept making noise....The room keys stopped working after 3 days of stay and had to call management down late at night to fix our keys....prefer to stay somewhere else next time