Capella Sydney

Had a really stay, we will return. All the staff were so friendly from Karson at the high tea to Sally (I think) at breakfast. Please thank the team for a great stay.

The property is very luxurious. Cannot complain about the hotel etc. The room was huge and great. Staff also excellent Breakfast excellent however room service food was average. The bed is extremely soft and i sunk in my spot - poor sleep as a result. They also only provide one doona - no sheet and it was either boiling hot (with donna on) or freezing (with doona off). There was also a sensor light that came on in the middle of the night if you got out of bed - two each side of the bed under the bedside table and one in the bathroom - NONE of them turned off for at least ten minutes and this isnt an exagerration. Had to ask reception to disable the sensor - not sure if they did as we resorted to coverind the sensors with pillows. The hotel is great - the food hit and miss, the sleeping conditions terrible.. Would I return? Not for the price

Stunning

The services were excellent and the facilities were clean.

A wonderful hotel in the historic heart of Sydney with a calm and luxurious ambiance. Definitely recommended.

Classy, arty vide, excellent food, great customer service. Exceptional renovated heritage building in the heart of the Sydney CBD. There seemed to be more staff than guests and they went out of their way to say hello and ask if you needed anything. On arrival we were given a short tour of the hotel and explained how the "Living Room" is a communal area with concierge and wait staff who serve complimentary snacks and refreshments including a cocktail or wine between 4:30pm and 5:30pm. Needless to say that was very popular with the guests! The indoor pool (25 deg C) and gym area is first class and included a big spa pool (35 deg C), communal sauna. Plus mens and womens bathroom each included a sauna, steam room, and experience shower. I liked the creative Australian theme, mood lighting, art pieces and wall garden. Our stay was very calming and felt refreshed afterwards.

Beautiful hotel with great staff

Beautiful hôtel and very clean. The only downfall is if you stay there on Sunday and Monday both bar and main restaurant are closed.

A beautiful hotel, the decor & styling made it feel homely, on a grand scale. The rooms are a good size & well appointed with lovely bath & toiletries. Dyson hairdryer etc. The gym, pool sauna & steam area is superb, you could easily spend 3 hours in the wellness space. The qrcode to gain access to a Pilates workout is great. The Library offer afternoon free drinks from 4:30_5:30 which was pleasant. Staff are professional & kind. Breakfast which was incl was high quality & a beautiful environment. It is expensive to stay so I suppose you expect something great, especially as there’s no harbour views (well from our 2nd floor room) I’m gold level with Hotels.com which means room upgrade, early late checkout, if available. I wasn’t acknowledge or offered any of them & not one to ask (if you don’t ask you don’t get) Another strange thing, we wanted valet but missed & didn’t see entry so drove around block & ended up parking at Wilson’s car park next door. There’s no doorman so you struggle with your bags up stairs then look for reception. The same when you leave. You pay your account then you’re off on your own to exit… I found it a little strange Location is perfect for Sydney CBD

A magical and very relaxing stay. Amazing rooms and service- the attention to every tiny detail is incredible.

Best hotel ever

Best hotel ever

Over EXCELLENT performance

Beautiful hotel and wonderful service, can’t wait to stay here again.

We stayed in a suite for six nights and I can honestly say this is the best hotel we have ever stayed in . The staff helpful and polite , nothing was too much trouble . The food in the Brasserie was so good we ate there two nights . Total luxury , we will be back .

This hotel exceeded any expectations I could have had. It was beautiful and the service was exceptional.

Incredibly beautiful hotel. Hard to go back to anything else after my stay here!

Thank you to the amazing concierge staff at Capella. I had an amazing 3night stay for my birthday. Beautiful facility with an indoor pool and very spacious suites. Jonathan went above and beyond to make sure all of our Luxury accommodations were met.

Wow, what an absolutely incredible experience we enjoyed at the Capella this weekend. Our check in with Joesph was friendly & professional & we were very surprised how large & spacious our twin shared room was the photos on the website don't do it justice. We also enjoyed a fantastic afternoon at the Spa with Clare & Tanatcha as our therapists, I would rate this as one of the best Spa experiences i've ever had! The facilities were excellent & the therapists were both fantastic! Peter the guests services manager was so lovely & spent time telling us about the history of the hotel & the exciting new building across the road that will be an extension of the hotel opening late 2025. He also informed us of the other beautiful Capella hotels around the world which we will definitely explore. Overall I'm looking to enjoying future stays at Capella Sydney & highly recommend this hotel & their beautiful staff who enjoy giving that old fashioned customer service which many other hotels fall short with. Well done Capella Sydney

Excellent hotel! Best for comfort and service in Australia!