City Plaza Apartments

Apartments
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8.4
/10
Very Good
138 reviews

What Guests Say About Their Stay

Angela

10.0
/ 10
Comfortable casual accommodation- great for a few days with kitchen and laundry in the unit. It was a little confusing to check in and out when not arriving during reception hours- we called the posted number and had a smooth check-in but no one answered when we tried to setup checkout for early morning the next day so we left the key fobs in the drop box and left a message and hoped. One detail was that a hot tub is listed and I thought I verified by looking ta the pool image to see a small side pool- which ended up being just that and not a hot tub.

Gabrielle

10.0
/ 10
Lovely quiet complex. Spacious rooms. Pool and outdoor spa. 30 minutes walk to restaurants and shopping and marina for reef activities.

Hugh

10.0
/ 10
Spacious, private, walkable to shop and promenade. Great kitchen and laundry, seperate toilet, big balcony, lots of foxtel channels. Good value. Staff acted quickly with problem.
In the Area
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37-39 Digger Street, Cairns North, Cairns, Queensland, Australia, 4870

Main Facilities

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Swimming Pool
WiFi
Staying at City Plaza Apartments is a good choice when you are visiting Cairns North.
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What's around City Plaza Apartments

37-39 Digger Street, Cairns North, Cairns, Queensland, Australia, 4870
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Exterior City Plaza Apartments
Bedroom 2 City Plaza Apartments

Discover More About City Plaza Apartments

General
Near Cairns Esplanade

Location
With a stay at City Plaza Apartments in Cairns (Cairns North), you'll be a short 3-minute walk from Cairns Esplanade and within 4 minutes by car from Reef Fleet Terminal. This apartment is 2.2 mi (3.6 km) from Cairns Marlin Marina and 12.8 mi (20.7 km) from Palm Cove Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cairns Esplanade - 0.3 km / 0.2 mi
Cairns Mudflats - 0.3 km / 0.2 mi
Icon Cancer Centre Cairns (Liz Plummer) - 0.7 km / 0.4 mi
Cairns Esplanade Charles Street Parkland - 0.7 km / 0.4 mi
Cairns Base Hospital - 1 km / 0.6 mi
Icon Cancer Centre Cairns - 1.1 km / 0.7 mi
Cairns Private Hospital - 1.2 km / 0.7 mi
Muddy's Playground - 1.6 km / 1 mi
St Monica's Cathedral - 1.7 km / 1 mi
Cairns Performing Arts Centre - 1.8 km / 1.1 mi
Red Arrow Walk - 1.8 km / 1.1 mi
Tanks Arts Centre - 1.9 km / 1.2 mi
Mount Whitfield Conservation Park - 2 km / 1.2 mi
Rondo Theatre - 2 km / 1.2 mi
Bulmba-ja Arts Centre - 2 km / 1.3 mi

The preferred airport for City Plaza Apartments is Cairns Intl. Airport (CNS) - 4.4 km / 2.7 mi

Facilities
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This apartment also features complimentary wireless internet access, tour/ticket assistance, and barbecue grills.

Business Facilities
Featured amenities include express check-in, express check-out, and luggage storage.

Rooms
Make yourself at home in one of the 16 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies. 80-cm flat-screen televisions and DVD players are provided, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided weekly.

All facilities in City Plaza Apartments

Entertainment Facility City Plaza Apartments
Entertainment Facility
Common Space City Plaza Apartments
Common Space
Exterior City Plaza Apartments
Exterior
Bedroom City Plaza Apartments
Bedroom
Others City Plaza Apartments
Others

Things to Do

  • Outdoor pool
  • Barbecue
  • Garden

Hotel Services

  • Luggage storage
  • Express check-in
  • Express check-out

Public Facilities

  • Smoke-free area
  • Safety deposit box

Connectivity

  • Free WiFi

General

  • Terrace

Accommodation Policy & General Information in City Plaza Apartments

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 18:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, There is no front desk at this property. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, WiFi
Check-In / Check-Out Time
From 14:00 - 18:00 - to 10:00
Available rooms at City Plaza Apartments
16
Number of floors in City Plaza Apartments
3
Another facilities in City Plaza Apartments
Outdoor pool, Barbecue, Garden, Luggage storage, Express check-in

Frequently asked question in City Plaza Apartments

What are available facilities at City Plaza Apartments?
There are top facilites at City Plaza Apartments such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at City Plaza Apartments?
The standard check-in time at City Plaza Apartments is starting from 14:00 - 18:00 while the latest check-out time is at Before 10:00
What is the star rating of City Plaza Apartments?
City Plaza Apartments is a 4.0-star hotel.
How many floors does City Plaza Apartments have?
City Plaza Apartments has 3 floors.
How many rooms are available at City Plaza Apartments?
City Plaza Apartments has 16 rooms in total.
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More Reviews from Other Guests in City Plaza Apartments

8.4
Very Good
From 138 reviews
Cleanliness

8.4

Room Comfort

8.8

Location

9.4

Service and Facilites

8.6

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Most Relevant
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Traveler Reviews City Plaza Apartments

Number of reviews per page
20
40
Top reviews
Duncan
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

To check in you need to go to another motel. I rang earlier to confirm check in time and spoke to a man who was abrupt and also didn't inform me on needing to go to a different motel. My partner rang the next day to find out the wifi password. The lady was very polite but again the male was abrupt to the point of rude about it.
Read More
Richard
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Pleasant stay
Hongwei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It is in a quiet street, short drive to marina and shopping centre
Angela
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Comfortable casual accommodation- great for a few days with kitchen and laundry in the unit. It was a little confusing to check in and out when not arriving during reception hours- we called the posted number and had a smooth check-in but no one answered when we tried to setup checkout for early morning the next day so we left the key fobs in the drop box and left a message and hoped. One detail was that a hot tub is listed and I thought I verified by looking ta the pool image to see a small side pool- which ended up being just that and not a hot tub.
Read More
Chantal
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Perfect getaway for small family. Nice layout.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Called to ask if we could store our luggage until checkin time was asked how we booked then told off for not booking direct and via a third party amongst other complaints about not booking direct with them then told too busy and nowhere to store luggage despite website stating can store luggage. Not off to a great start! Arrived at 1.45pm, reception unattended, rang the number was told he’d come but would be 15min away and room not ready til 2.30pm as they’ve been very busy and room was still being cleaned as previous occupants messy. This time though they stored our luggage in our room. Two bedroom apartment with kitchen - floors were clean, stains on both couches, paint peeling from ceiling in bedroom (see photo) kitchen benches still dirty, cooktop burnt, bare minimum with crockery and cooking utensils. Bathroom ok (if you’re ok with shower curtains!) blinds faulty and didn’t close properly in lounge. Beds soft, pillows were thin and ineffective. Has a small pool, we didn’t use it. Parking spaces available for car if needed, gate closed overnight so secure. Location: close to esplanade but a decent walk to get to shops and cafes
Read More
Renier de
4.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

It was a place to sleep, the beds had clean sheets, there was a safe parking spot for the car. As for the rest, the place is really run down, When we came in 1st time I had to sweep the floors and got rid of a heap of dust and dirt, there was a half empty coke can at the entrance, the floors had some sticky substance which we washed off. There was not a single clean plate, glass, cup etc. Had to was all the cutlery before use, not enough plates/cutlery/utensils to serve even 3 people. The place had a really bad smell, we had to buy deodorants to get it to an ok level. Shower curtain was filthy, all the walls looks like they haven’t been painted since the place was built, some of the ceilings look like it could either be filthy/ have water stains, kitchen counter is burnt and needs replacement, pots and pans need to be replaced, tiles cracked throughout the place, blinds need to be replaced. Hood top was disgustingly dirty. Doors and walls had heaps of gapes, scrapes, screw holes. Walls next to table had some yellow liquid spill never cleaned off. Brown substance (probably poop) on the wall behind the toilet paper roll on wall. Tumble dryer only works on 1 setting, wifi was patchy.
Read More
kim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

The property had a pool and was close to the waterfront.
Warren
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Great place. Very close to hospital cafes tavern airport. Kitchen too.
Steven
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Enjoy staying
Nathan
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

Property manager Complained about late check in, even though we noted on the Wotif booking. He then complained that we didn’t book direct and noted how much money we lost on arrival. Several things in the apartment didn’t work. Toilet leaked and would refill constantly. Aircon in lounge room rattled soo much we couldn’t use. There was nothing in the apartment to clean, had to use a towel to clean the floor after being at the beach. Virtually no toiletries were provided: 1 roll toilet tissue, some shampoo and 2 bars of soap. A bit rich for the price. Kitchen had no oven, toaster didn’t work, no overhead extraction fan, no frying pan. Think they should revise their star rating and prices. Very disappointing considering how often I use this website for work. Please review NB
Read More
Ray
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 227 week(s) ago

Expedia Group verified review

Clean, comfortable and spacious with 2 bedrooms. Close to travel around to various activities we booked during our stay. Quiet and peaceful.
Gabrielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

Lovely quiet complex. Spacious rooms. Pool and outdoor spa. 30 minutes walk to restaurants and shopping and marina for reef activities.
Lynette
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

A convenient place to stay. Easy to get to and not too far from main city.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

Property was at a good spot well maintained and clean to stay.
Renata
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

The manager was rude and the unit old and dirty. The double bed mattress had caved in on on side, the bathroom was mouldy (painted over) and the only ventilation was the window over the bath/shower which allowed the neighbours to see you shower. The balcony was FILTHY. the tiles in the kitchen were lifting. Was not allowed to check in until 2:30 even though the owner knew we arrived early morning and their website states a 1:30pm check in. Not once we're we told o enjoy our stay. Even upon checkout we were not asked how our stay was. Would not recommend to anyone. Certainly not 4 stars as website says.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 271 week(s) ago

Expedia Group verified review

Not clean
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 272 week(s) ago

Expedia Group verified review

Lots of room for Mum and 2 teenage girls! Good location, quiet and close enough to the action. All you need and easy in and out.
Matthew
icon-Business
Business
8.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Check in was picking up keys in an envelope left outside reception window. Office hours appear to be limited, however, room was spacious and well appointed. Check out was dropping keys into locked box. Note that rooms aren't cleaned daily.
Hugh
icon-with Partner
with Partner
10.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Spacious, private, walkable to shop and promenade. Great kitchen and laundry, seperate toilet, big balcony, lots of foxtel channels. Good value. Staff acted quickly with problem.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 City Plaza Apartments

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 138 reviews
Cleanliness

8.4

Room Comfort

8.8

Location

9.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews City Plaza Apartments

Number of reviews per page
20
40
Top reviews
Duncan
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

To check in you need to go to another motel. I rang earlier to confirm check in time and spoke to a man who was abrupt and also didn't inform me on needing to go to a different motel. My partner rang the next day to find out the wifi password. The lady was very polite but again the male was abrupt to the point of rude about it.
Read More
Richard
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Pleasant stay
Hongwei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It is in a quiet street, short drive to marina and shopping centre
Angela
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Comfortable casual accommodation- great for a few days with kitchen and laundry in the unit. It was a little confusing to check in and out when not arriving during reception hours- we called the posted number and had a smooth check-in but no one answered when we tried to setup checkout for early morning the next day so we left the key fobs in the drop box and left a message and hoped. One detail was that a hot tub is listed and I thought I verified by looking ta the pool image to see a small side pool- which ended up being just that and not a hot tub.
Read More
Chantal
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Perfect getaway for small family. Nice layout.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Called to ask if we could store our luggage until checkin time was asked how we booked then told off for not booking direct and via a third party amongst other complaints about not booking direct with them then told too busy and nowhere to store luggage despite website stating can store luggage. Not off to a great start! Arrived at 1.45pm, reception unattended, rang the number was told he’d come but would be 15min away and room not ready til 2.30pm as they’ve been very busy and room was still being cleaned as previous occupants messy. This time though they stored our luggage in our room. Two bedroom apartment with kitchen - floors were clean, stains on both couches, paint peeling from ceiling in bedroom (see photo) kitchen benches still dirty, cooktop burnt, bare minimum with crockery and cooking utensils. Bathroom ok (if you’re ok with shower curtains!) blinds faulty and didn’t close properly in lounge. Beds soft, pillows were thin and ineffective. Has a small pool, we didn’t use it. Parking spaces available for car if needed, gate closed overnight so secure. Location: close to esplanade but a decent walk to get to shops and cafes
Read More
Renier de
4.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

It was a place to sleep, the beds had clean sheets, there was a safe parking spot for the car. As for the rest, the place is really run down, When we came in 1st time I had to sweep the floors and got rid of a heap of dust and dirt, there was a half empty coke can at the entrance, the floors had some sticky substance which we washed off. There was not a single clean plate, glass, cup etc. Had to was all the cutlery before use, not enough plates/cutlery/utensils to serve even 3 people. The place had a really bad smell, we had to buy deodorants to get it to an ok level. Shower curtain was filthy, all the walls looks like they haven’t been painted since the place was built, some of the ceilings look like it could either be filthy/ have water stains, kitchen counter is burnt and needs replacement, pots and pans need to be replaced, tiles cracked throughout the place, blinds need to be replaced. Hood top was disgustingly dirty. Doors and walls had heaps of gapes, scrapes, screw holes. Walls next to table had some yellow liquid spill never cleaned off. Brown substance (probably poop) on the wall behind the toilet paper roll on wall. Tumble dryer only works on 1 setting, wifi was patchy.
Read More
kim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

The property had a pool and was close to the waterfront.
Warren
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Great place. Very close to hospital cafes tavern airport. Kitchen too.
Steven
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Enjoy staying
Nathan
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

Property manager Complained about late check in, even though we noted on the Wotif booking. He then complained that we didn’t book direct and noted how much money we lost on arrival. Several things in the apartment didn’t work. Toilet leaked and would refill constantly. Aircon in lounge room rattled soo much we couldn’t use. There was nothing in the apartment to clean, had to use a towel to clean the floor after being at the beach. Virtually no toiletries were provided: 1 roll toilet tissue, some shampoo and 2 bars of soap. A bit rich for the price. Kitchen had no oven, toaster didn’t work, no overhead extraction fan, no frying pan. Think they should revise their star rating and prices. Very disappointing considering how often I use this website for work. Please review NB
Read More
Ray
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 227 week(s) ago

Expedia Group verified review

Clean, comfortable and spacious with 2 bedrooms. Close to travel around to various activities we booked during our stay. Quiet and peaceful.
Gabrielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

Lovely quiet complex. Spacious rooms. Pool and outdoor spa. 30 minutes walk to restaurants and shopping and marina for reef activities.
Lynette
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

A convenient place to stay. Easy to get to and not too far from main city.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

Property was at a good spot well maintained and clean to stay.
Renata
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

The manager was rude and the unit old and dirty. The double bed mattress had caved in on on side, the bathroom was mouldy (painted over) and the only ventilation was the window over the bath/shower which allowed the neighbours to see you shower. The balcony was FILTHY. the tiles in the kitchen were lifting. Was not allowed to check in until 2:30 even though the owner knew we arrived early morning and their website states a 1:30pm check in. Not once we're we told o enjoy our stay. Even upon checkout we were not asked how our stay was. Would not recommend to anyone. Certainly not 4 stars as website says.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 271 week(s) ago

Expedia Group verified review

Not clean
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 272 week(s) ago

Expedia Group verified review

Lots of room for Mum and 2 teenage girls! Good location, quiet and close enough to the action. All you need and easy in and out.
Matthew
icon-Business
Business
8.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Check in was picking up keys in an envelope left outside reception window. Office hours appear to be limited, however, room was spacious and well appointed. Check out was dropping keys into locked box. Note that rooms aren't cleaned daily.
Hugh
icon-with Partner
with Partner
10.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Spacious, private, walkable to shop and promenade. Great kitchen and laundry, seperate toilet, big balcony, lots of foxtel channels. Good value. Staff acted quickly with problem.
Number of reviews per page
20
40