Sanctuary Resort & TreeHouse Restaurant

Motel
7.6
/10
Pleasant
1,001 reviews

What Guests Say About Their Stay

Dimuth Priyadarshana

10.0
/ 10
Clean room, friendly staff, easy parking, and great air conditioning. Very comfortable stay! Would come again.

Dan

10.0
/ 10
Well maintained property, rooms are clean and easily accessible. Front of house staff are amazing in checkout, breakfast buffet was outstanding and location is brilliant.

Abraham

10.0
/ 10
The room was clean, spacious and fully equipped; the receptionist professional, friendly and helpful, the gardens beautiful with enormous trees to shield the highway noise.
In the Area
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250 Pacific Highway, Coffs Harbour, New South Wales, Australia, 2450

Main Facilities

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Restaurant
Swimming Pool
Parking
WiFi
note: accommodation was previously named Coffs Harbour Sanctuary Resort Staying at Sanctuary Resort & TreeHouse Restaurant is a good choice when you are visiting Coffs Harbour.
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What's around Sanctuary Resort & TreeHouse Restaurant

250 Pacific Highway, Coffs Harbour, New South Wales, Australia, 2450
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Exterior Sanctuary Resort & TreeHouse Restaurant
Exterior 2 Sanctuary Resort & TreeHouse Restaurant

Discover More About Sanctuary Resort & TreeHouse Restaurant

note: accommodation was previously named Coffs Harbour Sanctuary Resort

Location


Staying at Sanctuary Resort & TreeHouse Restaurant is a good choice when you are visiting Coffs Harbour.

About Sanctuary Resort & TreeHouse Restaurant

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

With all facilities offered, Sanctuary Resort & TreeHouse Restaurant is the right place to stay.

All facilities in Sanctuary Resort & TreeHouse Restaurant

Bar, Cafe and Lounge Sanctuary Resort & TreeHouse Restaurant
Bar, Cafe and Lounge
Swimming Pool Sanctuary Resort & TreeHouse Restaurant
Swimming Pool
Entertainment Facility Sanctuary Resort & TreeHouse Restaurant
Entertainment Facility
Fitness Center Sanctuary Resort & TreeHouse Restaurant
Fitness Center
Common Space Sanctuary Resort & TreeHouse Restaurant
Common Space

Things to Do

  • Outdoor pool
  • Picnic area
  • Garden
  • Barbecue
  • Sauna
  • Waterslide
  • Pool sun loungers

Sports and Recreations

  • Table tennis
  • Game room
  • Billiard
  • Tennis court
  • Basketball

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Hotel Services

  • Luggage storage

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Sanctuary Resort & TreeHouse Restaurant

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 20:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 20:00 - to 10:00
Available rooms at Sanctuary Resort & TreeHouse Restaurant
40
Another facilities in Sanctuary Resort & TreeHouse Restaurant
Outdoor pool, Picnic area, Garden, Barbecue, Sauna

Frequently asked question in Sanctuary Resort & TreeHouse Restaurant

What are available facilities at Sanctuary Resort & TreeHouse Restaurant?
There are top facilites at Sanctuary Resort & TreeHouse Restaurant such as Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sanctuary Resort & TreeHouse Restaurant?
The standard check-in time at Sanctuary Resort & TreeHouse Restaurant is starting from 14:00 - 20:00 while the latest check-out time is at Before 10:00
What is the star rating of Sanctuary Resort & TreeHouse Restaurant?
Sanctuary Resort & TreeHouse Restaurant is a 3.5-star hotel.
How many rooms are available at Sanctuary Resort & TreeHouse Restaurant?
Sanctuary Resort & TreeHouse Restaurant has 40 rooms in total.
Does Sanctuary Resort & TreeHouse Restaurant provide parking?
Yes, Sanctuary Resort & TreeHouse Restaurant provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Sanctuary Resort & TreeHouse Restaurant

7.6
Pleasant
From 1,001 reviews
Cleanliness

8.0

Room Comfort

7.2

Location

6.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Sanctuary Resort & TreeHouse Restaurant

Number of reviews per page
20
40
Top reviews
Alvin
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Cheap, good and comfortable.
Dimuth Priyadarshana
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, friendly staff, easy parking, and great air conditioning. Very comfortable stay! Would come again.
Alison
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient location. Clean and tidy rooms. Very comfy. Super friendly staff
Dan
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Well maintained property, rooms are clean and easily accessible. Front of house staff are amazing in checkout, breakfast buffet was outstanding and location is brilliant.
Kristy
icon-with Children
with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The “resort” was not properly advertised at all. Advertised as the “sanctuary resort “ but actually being a terribly run down “motor inn” is unacceptable
Annemie
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely pool with BBQ area and comfortable room. The facilities are a bit dated but it looks like they are doing some work on it.
Arthur
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room lovely hot shower and quiet lovely motel favourite of ours
Susan
icon-
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

First off google maps have no idea who they are because they have two names. It took me an hour to find them. Room was good size, no drawer in bathroom, microwave but no plates etc. Tv good but reception poor. Bed seemed to be lop sided as was floor. Air con was excellent. No spare toilet roll. Toilet roll only a quarter full. Not for me.cutlery at all
Read More
Felicity
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. Kathy was very helpful. Amazing price and comfortable bed.
Trevor
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

A nice big space, excellent bed. Restaurant on site. Pool is great, no traffic noise from the busy highway nearby
Abraham
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was clean, spacious and fully equipped; the receptionist professional, friendly and helpful, the gardens beautiful with enormous trees to shield the highway noise.
Waleska
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff is so friendly and the amenities were great.
Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were great, very helpful. The rooms were clean and the supplies well stocked. The instant coffee provided in the room was moccona, so that was a great relief after a very long day of travel. The room was quiet and all amenities worked. The pool area looked great, sadly didn’t have time to enjoy it. Highly recommend.
Andrew
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were excellent, location was great and meals from Restraunt were superb. Room was well appointed but the bed was extremely uncomfortable the bathroom was clean and well laid out. Sadly the carpet was stained in several places and buckled in one area. Amenities include a beautifulpool area and a tennis court.
Kelly
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were amazingly helpful, especially Cathy on front desk. A comfortable clean place to stay.
Scott
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Bathroom light and spa did not work, not a deal breaker, we just moved a lamp into the bathroom and the staff gave us free continental breakfast for the inconvenience which was a nice gesture.
Lyn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Softer bed and microwave
Matt
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room size was enormous and the window was as wide as the room. It was different but we loved it. It was on the quiet side of the resort away from the kids in the pool 👍👍
Anita
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very average, shower head broken, ceiling fan tape up.
David
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was terrible filled with smoke for 2 nights straight place is great if you like run down rooms with dangerous uniform steps with a lovely mould infested silicone shower with cracked tiles and bathroom vanity. If you love tennis half the court might as well get your beach so get your accessories out cause you will need them with the amount of sand on it. Be careful if you pay at premises as they will not refund you for a terrible stay and nor will Wotif even though they are who I booked with. If I could give negative stars I would it was Horrible. First time I have ever left a bad review stayed at lots of hotels this was the worst by far don’t waste your money. Trying to fix smoke filled room with duct tape is disgusting.
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Number of reviews per page
20
40

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Others 4 Sanctuary Resort & TreeHouse Restaurant

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 1,001 reviews
Cleanliness

8.0

Room Comfort

7.2

Location

6.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sanctuary Resort & TreeHouse Restaurant

Number of reviews per page
20
40
Top reviews
Alvin
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Cheap, good and comfortable.
Dimuth Priyadarshana
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, friendly staff, easy parking, and great air conditioning. Very comfortable stay! Would come again.
Alison
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient location. Clean and tidy rooms. Very comfy. Super friendly staff
Dan
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Well maintained property, rooms are clean and easily accessible. Front of house staff are amazing in checkout, breakfast buffet was outstanding and location is brilliant.
Kristy
icon-with Children
with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The “resort” was not properly advertised at all. Advertised as the “sanctuary resort “ but actually being a terribly run down “motor inn” is unacceptable
Annemie
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely pool with BBQ area and comfortable room. The facilities are a bit dated but it looks like they are doing some work on it.
Arthur
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room lovely hot shower and quiet lovely motel favourite of ours
Susan
icon-
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

First off google maps have no idea who they are because they have two names. It took me an hour to find them. Room was good size, no drawer in bathroom, microwave but no plates etc. Tv good but reception poor. Bed seemed to be lop sided as was floor. Air con was excellent. No spare toilet roll. Toilet roll only a quarter full. Not for me.cutlery at all
Read More
Felicity
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. Kathy was very helpful. Amazing price and comfortable bed.
Trevor
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

A nice big space, excellent bed. Restaurant on site. Pool is great, no traffic noise from the busy highway nearby
Abraham
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was clean, spacious and fully equipped; the receptionist professional, friendly and helpful, the gardens beautiful with enormous trees to shield the highway noise.
Waleska
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff is so friendly and the amenities were great.
Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were great, very helpful. The rooms were clean and the supplies well stocked. The instant coffee provided in the room was moccona, so that was a great relief after a very long day of travel. The room was quiet and all amenities worked. The pool area looked great, sadly didn’t have time to enjoy it. Highly recommend.
Andrew
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were excellent, location was great and meals from Restraunt were superb. Room was well appointed but the bed was extremely uncomfortable the bathroom was clean and well laid out. Sadly the carpet was stained in several places and buckled in one area. Amenities include a beautifulpool area and a tennis court.
Kelly
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were amazingly helpful, especially Cathy on front desk. A comfortable clean place to stay.
Scott
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Bathroom light and spa did not work, not a deal breaker, we just moved a lamp into the bathroom and the staff gave us free continental breakfast for the inconvenience which was a nice gesture.
Lyn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Softer bed and microwave
Matt
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room size was enormous and the window was as wide as the room. It was different but we loved it. It was on the quiet side of the resort away from the kids in the pool 👍👍
Anita
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very average, shower head broken, ceiling fan tape up.
David
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was terrible filled with smoke for 2 nights straight place is great if you like run down rooms with dangerous uniform steps with a lovely mould infested silicone shower with cracked tiles and bathroom vanity. If you love tennis half the court might as well get your beach so get your accessories out cause you will need them with the amount of sand on it. Be careful if you pay at premises as they will not refund you for a terrible stay and nor will Wotif even though they are who I booked with. If I could give negative stars I would it was Horrible. First time I have ever left a bad review stayed at lots of hotels this was the worst by far don’t waste your money. Trying to fix smoke filled room with duct tape is disgusting.
Read More
Number of reviews per page
20
40