Crystalbrook Riley

Hotels
9.2
/10
Exceptional
1,004 reviews

What Guests Say About Their Stay

Galen

10.0
/ 10
Waking up in the morning to the sun rising over the ocean was an incredible experience. The pool and amenities were among the best. A small issue was handled professionally and with proficiency. Definitely would recommend Riley Crystalbrook to friends.

Caroline

10.0
/ 10
Beautiful spacious room overlooking pool and the sea. Large shower room with high powered shower. Amazing pool area with sandy beach on one side. Plenty of loungers and sunshades. Fabulous

Jared

10.0
/ 10
The room was fantastic - spacious, clean and comfortable with great views of the pool and esplanade. Crystalbrook Riley is always a great place to stay and unwind in Cairns.
In the Area
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131-141 Esplanade, Cairns City, Cairns, Queensland, Australia, 4870

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Crystalbrook Riley is a hotel is located at Cairns City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Crystalbrook Riley

131-141 Esplanade, Cairns City, Cairns, Queensland, Australia, 4870
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Discover More About Crystalbrook Riley

Discover the vibrant heart of Cairns with a stay at

Crystalbrook Riley

, a premier hotel offering an unforgettable Queensland experience. Nestled in a prime location, Crystalbrook Riley provides a luxurious escape with unparalleled access to the city's best attractions, dining, and entertainment. Whether you're planning a romantic getaway, a family vacation, or a business trip, Crystalbrook Riley promises exceptional service and world-class amenities to make your stay truly special. Room rates at Crystalbrook Riley start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Crystalbrook Riley Location

Crystalbrook Riley is ideally situated in the bustling heart of Cairns, specifically at 59-159 Abbott Street, Cairns City, QLD 4870, Australia. This prime location places you just a short stroll from the Esplanade, the central business district, and the marina, making it the perfect base for exploring all that Cairns has to offer. The atmosphere surrounding Crystalbrook Riley is one of vibrant energy, with easy access to waterfront dining, boutique shops, and lively entertainment precincts. It’s a location that perfectly balances urban convenience with the relaxed Queensland lifestyle, offering guests a seamless connection to the city's pulse while remaining a tranquil haven.

Crystalbrook Riley Facilities & Services

Facilities for guests at Crystalbrook Riley are designed to cater to every need, ensuring a comfortable and enjoyable stay. Crystalbrook Riley offers a comprehensive range of amenities, from relaxation to recreation.

  • Swimming Pool:

    Enjoy a refreshing dip in the stunning rooftop pool, offering panoramic views of the city and Trinity Inlet. Open daily from 6:00 AM to 10:00 PM. No additional fee.
  • Fitness Centre:

    Maintain your workout routine in the state-of-the-art fitness center, equipped with modern cardio and weight training equipment. Open 24/7. No additional fee.
  • Spa & Wellness:

    Indulge in rejuvenating treatments at the on-site spa, offering a sanctuary of peace and tranquility. Operating hours are from 9:00 AM to 7:00 PM daily. Spa treatments are priced individually, starting from PHP 3,500.
  • Concierge Services:

    Our dedicated concierge team is available 24/7 to assist with bookings, recommendations, and any special requests.
  • Valet Parking:

    Convenient valet parking is available for guests. The fee is PHP 1,500 per night.
  • Meeting & Event Spaces:

    Crystalbrook Riley features versatile spaces perfect for conferences, weddings, and corporate events.
  • Complimentary Wi-Fi:

    Stay connected throughout your stay with free high-speed Wi-Fi access.

Crystalbrook Riley Room Types

The room types of Crystalbrook Riley are thoughtfully designed to provide comfort and style, catering to a variety of guest preferences. Each room offers a unique perspective and a luxurious retreat after a day of exploration.

  • Riley Room:

    These stylish rooms offer a choice of city or ocean views. Available as non-smoking. Some rooms feature a bathtub.
  • Riley Deluxe Room:

    Offering enhanced space and premium amenities, these rooms provide either city or ocean vistas. Available as non-smoking. Bathtub available in select rooms.
  • Riley Suite:

    For an elevated experience, the suites boast separate living areas and stunning views. Available as non-smoking. Bathtub included.
  • Riley Penthouse:

    The pinnacle of luxury, these expansive suites offer unparalleled views and exclusive amenities. Available as non-smoking. Features a luxurious bathtub.

Crystalbrook Riley is a pet-friendly hotel, with specific rooms designated for guests traveling with their furry companions. An additional cleaning fee of PHP 2,000 per pet, per stay, applies. Please inform the hotel in advance to arrange for a pet-friendly room.

Crystalbrook Riley Dining & Restaurants

Crystalbrook Riley offers a diverse culinary journey with its exceptional on-site dining venues, each providing a unique gastronomic experience. From casual bites to sophisticated dinners, guests can savor a range of flavors.

  • Paper Crane:

    Experience modern Asian cuisine with a focus on fresh, local ingredients. Enjoy innovative dishes and expertly crafted cocktails. Estimated price per person: PHP 2,000 - PHP 4,000. Operating hours: Lunch 12:00 PM - 3:00 PM, Dinner 5:30 PM - 10:00 PM daily.
  • Elé Restaurant:

    Indulge in a sophisticated dining experience featuring contemporary Australian cuisine with a Mediterranean influence. Estimated price per person: PHP 2,500 - PHP 4,500. Operating hours: Dinner 6:00 PM - 10:00 PM daily.
  • Rileys Rooftop:

    Enjoy breathtaking views and a vibrant atmosphere at our rooftop bar. Sip on signature cocktails and enjoy light snacks. Estimated price per person for drinks and snacks: PHP 1,000 - PHP 2,000. Operating hours: 4:00 PM - 11:00 PM daily.

Crystalbrook Riley Nearby Attractions and Activities

Crystalbrook Riley is perfectly positioned to explore the natural beauty and vibrant culture of the Cairns region. Discover a wealth of attractions just moments away from the hotel.

  • Cairns Esplanade:

    A picturesque waterfront promenade offering stunning views, recreational activities, and a lively atmosphere.
  • Great Barrier Reef:

    Embark on an unforgettable journey to the world's largest coral reef system, accessible via numerous tours departing from the nearby marina.
  • Daintree Rainforest:

    Explore one of the oldest tropical rainforests on Earth, a UNESCO World Heritage site offering incredible biodiversity and natural wonders.
  • Kuranda Scenic Railway:

    Take a historic train journey through the rainforest to the charming village of Kuranda, known for its markets and artisan shops.
  • Cairns Aquarium:

    Discover the diverse marine life of Tropical North Queensland in this state-of-the-art aquarium.

If you are looking for other activities around Crystalbrook Riley, check out the best deals on Traveloka: Recommended activities in Cairns!

How to Get to Crystalbrook Riley from the Airport

Getting to Crystalbrook Riley from Cairns Airport (CNS) is convenient and straightforward, with several transportation options available to suit your needs and budget. Whether you prefer a direct transfer or a more economical route, reaching Crystalbrook Riley is hassle-free.

  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, Crystalbrook Riley offers a private airport transfer service. This pre-booked service ensures a seamless journey directly to the hotel. Estimated price: PHP 3,000 - PHP 4,000. Please contact the hotel directly to arrange this service.
  • Taxi:

    Metered taxis are readily available at Cairns Airport. The journey to Crystalbrook Riley typically takes around 15-20 minutes, depending on traffic. Estimated price: PHP 1,000 - PHP 1,500.
  • Ride-hailing Service:

    Popular ride-hailing services also operate from Cairns Airport, offering a convenient and often cost-effective alternative to traditional taxis. Estimated price: PHP 800 - PHP 1,200.
  • Airport Shuttle Bus:

    Several shuttle bus services operate between Cairns Airport and various hotels in the city, including Crystalbrook Riley. This is a more economical option for solo travelers or couples. Estimated price: PHP 500 - PHP 800 per person.

For pre-booked convenience, explore airport transfer services that can be arranged for your arrival at Crystalbrook Riley.

Summary of Why You Should Choose to Stay at Crystalbrook Riley

Choosing Crystalbrook Riley for your next Queensland adventure guarantees a memorable and luxurious experience. With its prime location, exceptional facilities, and stylish accommodations, Crystalbrook Riley stands out as a top choice for discerning travelers. The availability of Room availability at Crystalbrook Riley is consistently high, but booking in advance is recommended, especially during peak seasons. Booking Crystalbrook Riley is made easy and rewarding through Traveloka, ensuring you get the best value for your stay.

  • Prime Location:

    Steps away from Cairns' vibrant attractions, dining, and the waterfront.
  • Luxurious Amenities:

    Enjoy a rooftop pool, state-of-the-art fitness center, and exquisite dining options.
  • Stylish Accommodations:

    Choose from a range of beautifully appointed rooms and suites with stunning views.
  • Exceptional Service:

    Experience warm Queensland hospitality and dedicated concierge assistance.
  • Convenient Booking:

    Easily secure your stay through Traveloka for competitive rates and promotions.

Book budget hotels in Queensland with Traveloka and discover incredible deals. Easily book domestic and international flights at low prices with Traveloka.

All facilities in Crystalbrook Riley

Bar, Cafe and Lounge Crystalbrook Riley
Bar, Cafe and Lounge
Swimming Pool Crystalbrook Riley
Swimming Pool
Entertainment Facility Crystalbrook Riley
Entertainment Facility
Fitness Center Crystalbrook Riley
Fitness Center
Functional Hall Crystalbrook Riley
Functional Hall

Things to Do

  • Outdoor pool
  • Outdoor facilities
  • Spa
  • Garden
  • Fitness center
  • Pool cabanas
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Accessible path of travel

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Transportation

  • Bicycle storage
  • Bicycle rental

General

  • Reception hall
  • Parking

Sports and Recreations

  • Fitness center
  • Billiard

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Crystalbrook Riley

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses some solar energy; some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crystalbrook Riley
311
Number of floors in Crystalbrook Riley
7
Another facilities in Crystalbrook Riley
Outdoor pool, Outdoor facilities, Spa, Garden, Fitness center

Frequently asked question in Crystalbrook Riley

What are available facilities at Crystalbrook Riley?
There are top facilites at Crystalbrook Riley such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crystalbrook Riley?
The standard check-in time at Crystalbrook Riley is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Crystalbrook Riley provide breakfast?
Yes, Crystalbrook Riley provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crystalbrook Riley?
Crystalbrook Riley is a 5.0-star hotel.
How many floors does Crystalbrook Riley have?
Crystalbrook Riley has 7 floors.
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More Reviews from Other Guests in Crystalbrook Riley

Overall Ratings & Reviews Crystalbrook Riley

Traveloka (1)
Other sources (1,003)
9.2
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystalbrook Riley

Number of reviews per page
20
40
Top reviews
Rebecca
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Gorgeous property and front desk staff was wonderful.
Phil
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel and staff. Room smelt damp though!
Diane
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool, room and staff are awesome
Galen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Waking up in the morning to the sun rising over the ocean was an incredible experience. The pool and amenities were among the best. A small issue was handled professionally and with proficiency. Definitely would recommend Riley Crystalbrook to friends.
David
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was excellent
Mark
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel.
Caroline
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful spacious room overlooking pool and the sea. Large shower room with high powered shower. Amazing pool area with sandy beach on one side. Plenty of loungers and sunshades. Fabulous
Ralph
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes the ocean view was lovely, did not use the spa!
Tony
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was a strong mildew odour coming from the air conditioner. We had to open the door to breathe fresh air. The air conditioner needs cleaning and is a health hazard. Otherwise very happy with this place.
Jean-Robert
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good spot. Everything is easy and close by
Andre
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful view from the panoramic room. Swimming pool was very nice.
Brunie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Love it
Lisa
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fabulous accomodation and pool.
Jared
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was fantastic - spacious, clean and comfortable with great views of the pool and esplanade. Crystalbrook Riley is always a great place to stay and unwind in Cairns.
Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Had a brilliant stay, The staff were welcoming, felt special with the taking of suitcase from car, The bed was comfy and clean, The rain shower was amazing and I didnt want to get out, The only negative was the air con, didnt get cool enough as didnt go past 20°c so kept getting hot when trying to sleep during the night but would stay again.
Read More
Paul
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were fine. Room was nice and ammenties great. Room though has strong wet mould smell that my wife and i didnt like at all. That was dissapointing as u felt u wanted to get out of the room.
Malcolm
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel. Very clean, nice rooms and furnishings. Staff relocated us to an upgraded room when we had trouble with our A/C.
Kerry
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel. We had 2 rooms for the family. Very much enjoyed the hotel. Rained a lot while we were there which was unfortunate. Lovely breakfast buffet included which was amazing travelling with teenagers with healthy appetites.Rooftop bar was lovely.
Amir
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a wonderful, comfortable stay at Crystalbrook Riley. The reception team was consistently helpful and welcoming, always greeting us with a smile. Our room felt fresh and clean, the amenities were modern, and the pool area was truly outstanding. The only minor issue occurred on one day of our three-night stay: we returned to our room just before lunch to find it hadn't been serviced yet. Reception mentioned housekeeping was running behind, but the room wasn't attended to until nearly 3 PM. The staff seemed under significant pressure, as I had to specifically ask them to make the bed and rinse the glasses before they finished. However, since this only happened once, it didn't overshadow an otherwise excellent experience. I’d happily stay here again!
Read More
Kirsty
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean room, very friendly and helpful staff, everything surpassed our expectations of a resort hotel. This was our first stay in a Crystalbrook hotel. Would book again
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Crystalbrook Riley

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Crystalbrook Riley

Traveloka (1)
Other sources (1,003)
9.2
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystalbrook Riley

Number of reviews per page
20
40
Top reviews
Rebecca
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Gorgeous property and front desk staff was wonderful.
Phil
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel and staff. Room smelt damp though!
Diane
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool, room and staff are awesome
Galen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Waking up in the morning to the sun rising over the ocean was an incredible experience. The pool and amenities were among the best. A small issue was handled professionally and with proficiency. Definitely would recommend Riley Crystalbrook to friends.
David
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was excellent
Mark
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel.
Caroline
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful spacious room overlooking pool and the sea. Large shower room with high powered shower. Amazing pool area with sandy beach on one side. Plenty of loungers and sunshades. Fabulous
Ralph
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes the ocean view was lovely, did not use the spa!
Tony
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was a strong mildew odour coming from the air conditioner. We had to open the door to breathe fresh air. The air conditioner needs cleaning and is a health hazard. Otherwise very happy with this place.
Jean-Robert
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good spot. Everything is easy and close by
Andre
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful view from the panoramic room. Swimming pool was very nice.
Brunie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Love it
Lisa
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fabulous accomodation and pool.
Jared
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was fantastic - spacious, clean and comfortable with great views of the pool and esplanade. Crystalbrook Riley is always a great place to stay and unwind in Cairns.
Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Had a brilliant stay, The staff were welcoming, felt special with the taking of suitcase from car, The bed was comfy and clean, The rain shower was amazing and I didnt want to get out, The only negative was the air con, didnt get cool enough as didnt go past 20°c so kept getting hot when trying to sleep during the night but would stay again.
Read More
Paul
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were fine. Room was nice and ammenties great. Room though has strong wet mould smell that my wife and i didnt like at all. That was dissapointing as u felt u wanted to get out of the room.
Malcolm
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel. Very clean, nice rooms and furnishings. Staff relocated us to an upgraded room when we had trouble with our A/C.
Kerry
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel. We had 2 rooms for the family. Very much enjoyed the hotel. Rained a lot while we were there which was unfortunate. Lovely breakfast buffet included which was amazing travelling with teenagers with healthy appetites.Rooftop bar was lovely.
Amir
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a wonderful, comfortable stay at Crystalbrook Riley. The reception team was consistently helpful and welcoming, always greeting us with a smile. Our room felt fresh and clean, the amenities were modern, and the pool area was truly outstanding. The only minor issue occurred on one day of our three-night stay: we returned to our room just before lunch to find it hadn't been serviced yet. Reception mentioned housekeeping was running behind, but the room wasn't attended to until nearly 3 PM. The staff seemed under significant pressure, as I had to specifically ask them to make the bed and rinse the glasses before they finished. However, since this only happened once, it didn't overshadow an otherwise excellent experience. I’d happily stay here again!
Read More
Kirsty
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean room, very friendly and helpful staff, everything surpassed our expectations of a resort hotel. This was our first stay in a Crystalbrook hotel. Would book again
Number of reviews per page
20
40