Deluxe Chevron Renaissance

Hotels
8.8
/10
Very Good
18 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
We stayed in Tower 1 on the 25th floor. The view from the balcony was awesome, looking across to Surfers Paradise beach and north towards Southport. The apartment was in good condition with great in-room facilities, including Foxtel and good sized TVs in the living room and main bedroom. The living room had plenty of seating for the 7 people we had staying plus a couple of extra guests over the week we were there. Beds were comfortable and clean. Furniture was modern and the kitchen had all the utensils we needed. We also requested a bed configuration change to a queen and 4 singles and they were happy to accommodate us. There's a Coles right underneath the building and plenty of places to eat out, as well as being close to the Surfers Paradise mall for many choices for shopping and eating out. The main pool and spa are great, with BBQ facilities if you want to use them. The indoor pool wasn't heated at the time we were there as it was not working. Hopefully it's fixed soon. Wifi is extra though there is free wifi downstairs in the shopping centre. We found the paid wifi to be fine for streaming on a Google TV and general internet use and it wasn't too expensive. Car park for the apartment allowed us to park two cars in the space provided which was great as we didn't have to pay for extra parking. Kevin did a great job in welcoming us and answering some extra questions we had during our stay. He was always very responsive to requests.
Verified traveler
10.0
/ 10
Check in your was quick and easy, room was immaculate upon arrival, the location was and close to everything
Soha
10.0
/ 10
Property was very clean with great views and great friendly staff who were very accommodating
In the Area
See Map
23 Ferny Ave, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Main Facilities

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Restaurant
Swimming Pool
Elevator
Staying at Deluxe Chevron Renaissance is a good choice when you are visiting Surfers Paradise.
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What's around Deluxe Chevron Renaissance

23 Ferny Ave, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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Discover More About Deluxe Chevron Renaissance

Location


Staying at Deluxe Chevron Renaissance is a good choice when you are visiting Surfers Paradise.

About Deluxe Chevron Renaissance

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from Deluxe Chevron Renaissance exclusively for you.

Deluxe Chevron Renaissance is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Deluxe Chevron Renaissance.

All facilities in Deluxe Chevron Renaissance

Others Deluxe Chevron Renaissance
Others

Things to Do

  • Outdoor pool
  • Barbecue
  • Indoor pool
  • Picnic area
  • Garden

Public Facilities

  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Elevator

Hotel Services

  • Luggage storage
  • Laundry service
  • Tours

General

  • Parking
  • Terrace

Food and Drinks

  • Bar

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Deluxe Chevron Renaissance

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-in fee for check-in between 6:00 PM and 3:00 AM
  • Crib (infant bed) fee: AUD 35.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Onsite parties or group events are strictly prohibited

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, Elevator
Check-In / Check-Out Time
From 14:00 - 18:00 - to 10:00
Available rooms at Deluxe Chevron Renaissance
2
Another facilities in Deluxe Chevron Renaissance
Outdoor pool, Barbecue, Indoor pool, Picnic area, Garden

Frequently asked question in Deluxe Chevron Renaissance

What are available facilities at Deluxe Chevron Renaissance?
There are top facilites at Deluxe Chevron Renaissance such as Restaurant, Swimming Pool, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Deluxe Chevron Renaissance?
The standard check-in time at Deluxe Chevron Renaissance is starting from 14:00 - 18:00 while the latest check-out time is at Before 10:00
What is the star rating of Deluxe Chevron Renaissance?
Deluxe Chevron Renaissance is a 4.5-star hotel.
How many rooms are available at Deluxe Chevron Renaissance?
Deluxe Chevron Renaissance has 2 rooms in total.
What do past guests say about Deluxe Chevron Renaissance?
Deluxe Chevron Renaissance is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Deluxe Chevron Renaissance

8.8
Very Good
From 18 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

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Most Relevant
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Traveler Reviews Deluxe Chevron Renaissance

Number of reviews per page
20
40
Top reviews
Lucy
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

Check in was fine, very friendly. The apartment was very spacious with a great view but like all units I’ve stayed in at this resort they are run down and could be cleaner. My only complaints about the room (all minor) are that there was no fry pan, only small pots; only 1 roll of spare toilet paper for an 8 day stay; no dishwater tablets/powder provided; no pegs to hang out the washing; and I couldn’t get the tv to turn on in the master. Checking out was not pleasant and really soured my stay though. I was told check out was at 10am and to leave the keys in the room and walk out. I had a man let himself into my apartment at 9:45am, calling out hello and when I called hello back (from the bedroom) he left. It was obvious I was still in my room, all my staff was piled by the door. I think the very least that could’ve been done is a text or call first.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 243 week(s) ago

Expedia Group verified review

We stayed in Tower 1 on the 25th floor. The view from the balcony was awesome, looking across to Surfers Paradise beach and north towards Southport. The apartment was in good condition with great in-room facilities, including Foxtel and good sized TVs in the living room and main bedroom. The living room had plenty of seating for the 7 people we had staying plus a couple of extra guests over the week we were there. Beds were comfortable and clean. Furniture was modern and the kitchen had all the utensils we needed. We also requested a bed configuration change to a queen and 4 singles and they were happy to accommodate us. There's a Coles right underneath the building and plenty of places to eat out, as well as being close to the Surfers Paradise mall for many choices for shopping and eating out. The main pool and spa are great, with BBQ facilities if you want to use them. The indoor pool wasn't heated at the time we were there as it was not working. Hopefully it's fixed soon. Wifi is extra though there is free wifi downstairs in the shopping centre. We found the paid wifi to be fine for streaming on a Google TV and general internet use and it wasn't too expensive. Car park for the apartment allowed us to park two cars in the space provided which was great as we didn't have to pay for extra parking. Kevin did a great job in welcoming us and answering some extra questions we had during our stay. He was always very responsive to requests.
Read More
Armando
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 243 week(s) ago

Hotels.com verified review

Amazing weather and awesome hotel
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 247 week(s) ago

Expedia Group verified review

Check in your was quick and easy, room was immaculate upon arrival, the location was and close to everything
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 247 week(s) ago

Expedia Group verified review

Beautiful views and excellent central location for surfers paradise
Soha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

Property was very clean with great views and great friendly staff who were very accommodating
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

Great location, Kevin was very helpful and found us secure parking for a bigger vehicle great customer service would stay again
Sarah
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

Property managers were absolutely wonderful. The room itself is very dated and could use updating. There was black long hairs everywhere. The major drawback to this property was the elevators. I read other reviews warning about the elevators being broken abs the long wait but I never imagined how bad it actually was. We made it fun with making jokes and getting the crowd of people waiting with us laugh but it was really bad... we waited up to 25 minutes constantly
Read More
Suzanne
10.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

Nice & Clean Great apartment & views we’re awesome
scott
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

The property was in a great location for Surfers beach, shops and restaurants. Unfortunately the property is becoming dated - the lifts are slow and only 3 of the 4 were working (we had to wait 20 minutes at one time to get a lift). Our 3 bedroom apartment room had great views (northeast facing) but the furniture is tired (dining table scratched and chairs peeling vinyl and missing pads making them wobbly) probably the biggest lack was the number of cups and glasses - there were 2 mugs for the 6 of us and a total of 5 mixed glasses.There was no tea towel or dishwashing liquid (we ended up buying our own - so we could leave the unit clean and tidy). Living area balcony doors were hard to open (off their tracks?) and shower heads and bulbs in the bathrooms need replacing. TV's are old and tired (bedroom tv is about 12 inches wide) and bedroom drawers/furniture are tired and need replacing to bring it up to the standard of the photos they show when you book. Overall we enjoyed our stay - pity our room didn't reflect the quality shown online.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 259 week(s) ago

Expedia Group verified review

The pool is great for all the family. Location is extremely close to everything.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

The balcony was dirty & had a small bottle left on it. The Foxtel didn’t work on the tv & reception could not be contacted to fix it.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

The room was clean, comfortable and perfectly appointed for my family’s needs. Hotel is ideally located. Only a few minutes walk to anything you need. We stayed for five nights and didn’t need to use the car at all. The personal service received from the private owner was also very nice touch. Thanks to Kevin , we will be back.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

Apartment was perfect!! Lifts in our tower were terrible, out of order, over crowding, slow and stopping all the time! Huge delays, up to 45 mins waiting to return to room. Lots of kids dangerously jumping from rocks and bridge! More security needed!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

Property was fabulous, directly above Coles, minutes walking distance to everything, clean, had everything we needed, great view, even had 2 strollers for the kids which came in handy!
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

The main shower was leaking the main bedroom light and one of the lamps didnt work and one of the porta cots we paid for was so dirty it could not be used. I left 2 messages and called several times and no one called me back. The view was awesome though and location was excellent.
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Deluxe Chevron Renaissance

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 18 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Deluxe Chevron Renaissance

Number of reviews per page
20
40
Top reviews
Lucy
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

Check in was fine, very friendly. The apartment was very spacious with a great view but like all units I’ve stayed in at this resort they are run down and could be cleaner. My only complaints about the room (all minor) are that there was no fry pan, only small pots; only 1 roll of spare toilet paper for an 8 day stay; no dishwater tablets/powder provided; no pegs to hang out the washing; and I couldn’t get the tv to turn on in the master. Checking out was not pleasant and really soured my stay though. I was told check out was at 10am and to leave the keys in the room and walk out. I had a man let himself into my apartment at 9:45am, calling out hello and when I called hello back (from the bedroom) he left. It was obvious I was still in my room, all my staff was piled by the door. I think the very least that could’ve been done is a text or call first.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 243 week(s) ago

Expedia Group verified review

We stayed in Tower 1 on the 25th floor. The view from the balcony was awesome, looking across to Surfers Paradise beach and north towards Southport. The apartment was in good condition with great in-room facilities, including Foxtel and good sized TVs in the living room and main bedroom. The living room had plenty of seating for the 7 people we had staying plus a couple of extra guests over the week we were there. Beds were comfortable and clean. Furniture was modern and the kitchen had all the utensils we needed. We also requested a bed configuration change to a queen and 4 singles and they were happy to accommodate us. There's a Coles right underneath the building and plenty of places to eat out, as well as being close to the Surfers Paradise mall for many choices for shopping and eating out. The main pool and spa are great, with BBQ facilities if you want to use them. The indoor pool wasn't heated at the time we were there as it was not working. Hopefully it's fixed soon. Wifi is extra though there is free wifi downstairs in the shopping centre. We found the paid wifi to be fine for streaming on a Google TV and general internet use and it wasn't too expensive. Car park for the apartment allowed us to park two cars in the space provided which was great as we didn't have to pay for extra parking. Kevin did a great job in welcoming us and answering some extra questions we had during our stay. He was always very responsive to requests.
Read More
Armando
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 243 week(s) ago

Hotels.com verified review

Amazing weather and awesome hotel
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 247 week(s) ago

Expedia Group verified review

Check in your was quick and easy, room was immaculate upon arrival, the location was and close to everything
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 247 week(s) ago

Expedia Group verified review

Beautiful views and excellent central location for surfers paradise
Soha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

Property was very clean with great views and great friendly staff who were very accommodating
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

Great location, Kevin was very helpful and found us secure parking for a bigger vehicle great customer service would stay again
Sarah
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

Property managers were absolutely wonderful. The room itself is very dated and could use updating. There was black long hairs everywhere. The major drawback to this property was the elevators. I read other reviews warning about the elevators being broken abs the long wait but I never imagined how bad it actually was. We made it fun with making jokes and getting the crowd of people waiting with us laugh but it was really bad... we waited up to 25 minutes constantly
Read More
Suzanne
10.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

Nice & Clean Great apartment & views we’re awesome
scott
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

The property was in a great location for Surfers beach, shops and restaurants. Unfortunately the property is becoming dated - the lifts are slow and only 3 of the 4 were working (we had to wait 20 minutes at one time to get a lift). Our 3 bedroom apartment room had great views (northeast facing) but the furniture is tired (dining table scratched and chairs peeling vinyl and missing pads making them wobbly) probably the biggest lack was the number of cups and glasses - there were 2 mugs for the 6 of us and a total of 5 mixed glasses.There was no tea towel or dishwashing liquid (we ended up buying our own - so we could leave the unit clean and tidy). Living area balcony doors were hard to open (off their tracks?) and shower heads and bulbs in the bathrooms need replacing. TV's are old and tired (bedroom tv is about 12 inches wide) and bedroom drawers/furniture are tired and need replacing to bring it up to the standard of the photos they show when you book. Overall we enjoyed our stay - pity our room didn't reflect the quality shown online.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 259 week(s) ago

Expedia Group verified review

The pool is great for all the family. Location is extremely close to everything.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

The balcony was dirty & had a small bottle left on it. The Foxtel didn’t work on the tv & reception could not be contacted to fix it.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

The room was clean, comfortable and perfectly appointed for my family’s needs. Hotel is ideally located. Only a few minutes walk to anything you need. We stayed for five nights and didn’t need to use the car at all. The personal service received from the private owner was also very nice touch. Thanks to Kevin , we will be back.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

Apartment was perfect!! Lifts in our tower were terrible, out of order, over crowding, slow and stopping all the time! Huge delays, up to 45 mins waiting to return to room. Lots of kids dangerously jumping from rocks and bridge! More security needed!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

Property was fabulous, directly above Coles, minutes walking distance to everything, clean, had everything we needed, great view, even had 2 strollers for the kids which came in handy!
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

The main shower was leaking the main bedroom light and one of the lamps didnt work and one of the porta cots we paid for was so dirty it could not be used. I left 2 messages and called several times and no one called me back. The view was awesome though and location was excellent.
You’ve read all the top reviews.
Number of reviews per page
20
40