Liberty One

Good

Last year I stayed at liberty and it was really good experience. This year booked 3 rooms for 6 people. There wasn’t enough plates bowl cups cutlery. I booked for 4 nights and there wasn’t vacuum in the room had to go 3 time at reception. Didn’t k ow bbq area was off limit for hotel guest.

Nice room and great view

Nice clean , new smell, very good views

Upgraded room, lovely view, everything I needed and friendly staff.

Stains on the carpet. Only one bar of soap. Tea & coffee in cutlery draw, not displayed on kitchen bench. Handle on bathroom basin tap came off in hand. No bin in bathroom. Couches looked dirty. No clothes dryer. No likeable restaurants nearby. Restaurant downstairs was lovely though.

Friendly reception staff. The room has potential to be something wonderful but currently appears still under renovation for some sections. Basic amenities, but nice to have a kitchen. Bed sheets didn’t fully cover mattress. TV was semi broken so didn’t watch for very long as it cut in and out. Internet connection is very poor. Great view from room and balcony, unfortunately will be covered by construction and a building in future. Good for a short stay

night construction works going on during stay, very loud and tough to sleep

Roadworks inmates atm is a disadvantage Very close to trainline so noisy

The apartment itself was pretty good but mostly the external factors aren’t great. It’s close to public transport, shops and food places but it’s a bit scary walking around the area especially at night as a female.

A short train ride into the city and easy walking distance to the train station. Lots of fresh food at the markets nearby and the accommodation was spacious, clean and quiet. Construction work in the streets nearby was not a noise issue at all. Would have liked a ceiling fan in the bedroom and a clothes dryer for convenience but managed without both.

Stains on the mattress, headboard and sofa Lamp falling apart WiFi is so bad it is unusable Construction work started before 8am every day. Very noisy even on the 17th floor

Thank you we were very happy staying for my eye surgery

Amazing view. Spacious and clean. Internet connection was terrible and the larger bed was actually 2 twin beds pushed together. But other than that it was prefect.

Bed was great but pillows were very soft. The lounge area and kitchen was good. There was very poor wifi which made watching TV frustrating.

Location was good close to restaurants and shopping areas. Property was well maintained and clean. Rooms were clean with good amenities. However communication from the hotels side was poor. I only found out after I checked in that there was no Internet in the room I was in. Even the floor has pretty bad WiFi and couldn’t connect to it either. After speaking with the receptionist she advised that she would consult with her team if they could change rooms and get back to me which she didn’t. They expected me to come to reception everyday to check with them!!! As I was on a work trip I had to hot spot from my phone so I could connect to internet to work. I later managed to get hold of the property manager Kai who was quite rude when I said I wanted to check out a day early because of no internet service and I wanted to go elsewhere. He said that I wouldn’t get a refund back from the hotel as it’s their policy. He said I could go to work in the business center instead which was on the same level as my room. But if I couldn’t connect in my room, how could i connect in the business center on the same floor? Also it’s not very convenient to be working the whole day in a business Centre when you have a room booked. He refused a refund and also did not check for another available room with working WiFi for me. He didn’t really care about the situation and didn’t seem concerned at all. It was really bad customer service for the hotels side and it ruined the stay!!

No hot water and no internet when we arrived. We reported in and were told someone will be in at 10 Friday. Came back at 8.30pm and still no hot water. A different person was on reception and moved us to a lovely unit but no internet. Great position.Handy to transport.

Used condom on the floor and not cleaned up for 2 days even after complaint.

Horrific experience. Urine all over the apartment!!! Disgusting stench. Food stains Dirt everywhere. Scheduled deep clean , constituted one cleaner for 11 mins. After complaining, was moved to another apartment with no hot water. Was given bs story about how we would get hot water due to being high in the building. Cancelled our 30 day stay after a thoroughly stressful week. Management totally incompetent, blatent lies and unwillingness to cooperate. DO NOT STAY HERE!!! its a health hazard.

"I stayed in this apartment for one week and while it was decent in terms of space/layout, there were some notable drawbacks. The biggest issue was the proximity to the railway - the constant sound of trains passing by day and night was a bit much to handle. Additionally, the surrounding area doesn't feel very safe at night, and I wouldn't recommend walking around after dark. If you're looking for a quieter and safer location, you might want to consider other options."