Mercantile Hotel The Rocks

Hotels
8.0
/10
Very Good
979 reviews

What Guests Say About Their Stay

Ian

10.0
/ 10
Love the old style pub and its history. Comfortable but showing its age, room was noise due to work being done on the block behind the building just outside our bath room window, but the bath room door was water damaged and could not be closed. Would stay again, there appears to be plans to do work on the build in 2024

T

10.0
/ 10
Great position friendly staff rooms in need of revamp which I believe is happening

Kiyomi

10.0
/ 10
Great location and atmosphere. Live music was on but it was quiet in my room.
In the Area
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25 George Street, Sydney CBD, Sydney, New South Wales, Australia, NSW

Main Facilities

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WiFi
Mercantile Hotel The Rocks is located in area / city Sydney CBD.
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What's around Mercantile Hotel The Rocks

25 George Street, Sydney CBD, Sydney, New South Wales, Australia, NSW
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Discover More About Mercantile Hotel The Rocks

General


Near Sydney Harbour Bridge

Location


With a stay at Mercantile Hotel The Rocks in Sydney (The Rocks), you'll be steps from The Rocks Markets and Ken Done Gallery. This hotel is 0.1 mi (0.2 km) from Sydney Visitors Information Centre and 0.1 mi (0.2 km) from Foundation Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

The Rocks Markets - 0.1 km / 0.1 mi
Ken Done Gallery - 0.1 km / 0.1 mi
Foundation Park - 0.2 km / 0.1 mi
Sydney Visitors Information Centre - 0.2 km / 0.1 mi
Campbell’s Storehouses - 0.2 km / 0.1 mi
Colonial House Museum - 0.2 km / 0.1 mi
Overseas Passenger Terminal - 0.3 km / 0.2 mi
Museum of Contemporary Art - 0.4 km / 0.2 mi
Sydney Harbour Bridge - 0.5 km / 0.3 mi
Barangaroo Reserve - 0.8 km / 0.5 mi
Circular Quay - 0.9 km / 0.6 mi
Australia Square - 0.9 km / 0.6 mi
Castlereagh Street - 1.1 km / 0.7 mi
Sydney Opera House - 1.3 km / 0.8 mi
Martin Place - 1.5 km / 0.9 mi

The nearest airports are:
Sydney Airport (SYD) - 18.3 km / 11.3 mi
Western Sydney Intl. Airport (WSI) - 60.7 km / 37.7 mi

The preferred airport for Mercantile Hotel The Rocks is Sydney Airport (SYD).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and a television in a common area.

Business Facilities


Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk.

Dining


Enjoy a satisfying meal at The Mercantile Hotel serving guests of Mercantile Hotel The Rocks. Wrap up your day with a drink at the bar/lounge.

Rooms


Stay in one of 14 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, and irons/ironing boards can be requested.

All facilities in Mercantile Hotel The Rocks

Others Mercantile Hotel The Rocks
Others
Restaurant Mercantile Hotel The Rocks
Restaurant

Hotel Services

  • Laundry service
  • Luggage storage

Nearby Facilities

  • Hair salon
  • ATM/Banking

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

General

  • Smoking area

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in Mercantile Hotel The Rocks

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:30 - 21:30
Check-out:
Before 10:30

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, Minimum guest age is 18, No rollaway/extra beds available, Caters to adults only, Essential workers only - NO, No elevators
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 13:30 - 21:30 - to 10:30
Available rooms at Mercantile Hotel The Rocks
14
Another facilities in Mercantile Hotel The Rocks
Laundry service, Luggage storage, Hair salon, ATM/Banking, TV lounge

Frequently asked question in Mercantile Hotel The Rocks

What are available facilities at Mercantile Hotel The Rocks?
There are top facilites at Mercantile Hotel The Rocks such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercantile Hotel The Rocks?
The standard check-in time at Mercantile Hotel The Rocks is starting from 13:30 - 21:30 while the latest check-out time is at Before 10:30
What is the star rating of Mercantile Hotel The Rocks?
Mercantile Hotel The Rocks is a 3.0-star hotel.
How many rooms are available at Mercantile Hotel The Rocks?
Mercantile Hotel The Rocks has 14 rooms in total.
Does Mercantile Hotel The Rocks provide parking?
Yes, Mercantile Hotel The Rocks provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Mercantile Hotel The Rocks

8.0
Very Good
From 974 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

10.0

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Mercantile Hotel The Rocks

Number of reviews per page
20
40
Top reviews
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Love the old style pub and its history. Comfortable but showing its age, room was noise due to work being done on the block behind the building just outside our bath room window, but the bath room door was water damaged and could not be closed. Would stay again, there appears to be plans to do work on the build in 2024
Alexander
icon-
8.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

It was good.
Antonius
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Great location but the noise wasn't appreciated. Not the hotel's fault. Council decided to clean the footpaths from 6.30 pm till late and then the building next door was undergoing renovations and started pneumatic hammering at 7.00 am. Destroyed my intended restful sleep. Great staff and food was excellent value too.
Lonnie
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

This property was filthy and the aircon blew hot air into the room and was black with mold/dust. The tub was so bad I didn’t even ask them to clean the hair and bugs out as I would never use it!! Despite booking this room because it had a big bathtubs!! Do not recommend!!! Have pictures but don’t know how to post! Completely disgusting and rip off!!!
Read More
T
icon-with Partner
with Partner
10.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

Great position friendly staff rooms in need of revamp which I believe is happening
Kiyomi
icon-Leisure
Leisure
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Great location and atmosphere. Live music was on but it was quiet in my room.
Jessica
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

We arrived late on a Saturday, no problem the pub was busy so found someone who came to check us in. The room was clean and nice to find somewhere with twin beds. We quickly realised they would be better off with double glazed windows as you can hear everyone outside along with the music so that first night it was gone 3am till we finally got some sleep but 0630 someone was using a vacuum or a blender and it went on for ages. The building is old and you can tell from pain peeling but it wasn’t an issue. The location was brilliant and if you are there to join in with the drinking brilliant. Overall it wasn’t a bad stay.
Read More
Lloyd
icon-with Partner
with Partner
8.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

The hotel was older than I expected, but the room was exactly what I expected. All of the staff were friendly & EXTREMELY helpful. We also liked the location in the "rocks" area.
Michael
8.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

It was typical ye olde pub accommodation. Good value, great location, but a bit tired facilities wise
Hugh
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

We were very disappointed-the difference between the room photos and the reality were quite significant - stains on the carpet, no working light in the bathroom, no grate in the shower, the bath was dirty, paint peeling off window frames, a large portable air conditioning unit that was broken (the taped together parts at the back had come apart). The saving grace was clean sheets and towels and the proximity to the rocks.
Read More
Roger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

The location was excellent, we walk here with our luggage from a cruise ship, it was 4 blocks. It is close to light rail, ferries busses and the train system. good dining at the pub and close to other dining venues. Close to the Harbor bridge with good access. An elevator would be helpful, but we were assisted with getting our luggage to the third floor. I would be happy to stay there again.
Read More
Debra
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Great location and atmosphere!
June
2.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Mattress was filthy and I didn’t stay
Julia
icon-Business
Business
6.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The location of this Hotel is amazing. Right in The Rocks and walking distance to Circular Quay, it doesn’t get any better. The staff were friendly too. Unfortunately though it is in dire need of some TLC. I believe they will be closed for renovations in 2024 which is very much needed. The bathrooms are in poor condition, with paint peeling and mould. The showers are poor, with either no water pressure or they don't get hot at all. The rooms were basic but comfortable. Overall, you get whay you pay for and for the price and a place to sleep, it met those requirements.
Read More
joseph
icon-Leisure
Leisure
4.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The walls all the paint is peeling off the tiles road damaged in the bathrooms hot water doesn't work properly Infested with mosquitoes
Jacob
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Staff were friendly. Very convenient location.
Kelly
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Convenient and close to harbour
Mark
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Another great stay. And, as always, great location.
Jack
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Property was different to the presented photos, air con in room was one of those portable ones with a broken tube, bed was terrible, pillows where terrible and room just looked unkept. But surrounding area was great and easy walking distance.
Megan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Friendly staff and flexible check in
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercantile Hotel The Rocks

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 974 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

10.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercantile Hotel The Rocks

Number of reviews per page
20
40
Top reviews
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Love the old style pub and its history. Comfortable but showing its age, room was noise due to work being done on the block behind the building just outside our bath room window, but the bath room door was water damaged and could not be closed. Would stay again, there appears to be plans to do work on the build in 2024
Alexander
icon-
8.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

It was good.
Antonius
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Great location but the noise wasn't appreciated. Not the hotel's fault. Council decided to clean the footpaths from 6.30 pm till late and then the building next door was undergoing renovations and started pneumatic hammering at 7.00 am. Destroyed my intended restful sleep. Great staff and food was excellent value too.
Lonnie
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

This property was filthy and the aircon blew hot air into the room and was black with mold/dust. The tub was so bad I didn’t even ask them to clean the hair and bugs out as I would never use it!! Despite booking this room because it had a big bathtubs!! Do not recommend!!! Have pictures but don’t know how to post! Completely disgusting and rip off!!!
Read More
T
icon-with Partner
with Partner
10.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

Great position friendly staff rooms in need of revamp which I believe is happening
Kiyomi
icon-Leisure
Leisure
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Great location and atmosphere. Live music was on but it was quiet in my room.
Jessica
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

We arrived late on a Saturday, no problem the pub was busy so found someone who came to check us in. The room was clean and nice to find somewhere with twin beds. We quickly realised they would be better off with double glazed windows as you can hear everyone outside along with the music so that first night it was gone 3am till we finally got some sleep but 0630 someone was using a vacuum or a blender and it went on for ages. The building is old and you can tell from pain peeling but it wasn’t an issue. The location was brilliant and if you are there to join in with the drinking brilliant. Overall it wasn’t a bad stay.
Read More
Lloyd
icon-with Partner
with Partner
8.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

The hotel was older than I expected, but the room was exactly what I expected. All of the staff were friendly & EXTREMELY helpful. We also liked the location in the "rocks" area.
Michael
8.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

It was typical ye olde pub accommodation. Good value, great location, but a bit tired facilities wise
Hugh
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

We were very disappointed-the difference between the room photos and the reality were quite significant - stains on the carpet, no working light in the bathroom, no grate in the shower, the bath was dirty, paint peeling off window frames, a large portable air conditioning unit that was broken (the taped together parts at the back had come apart). The saving grace was clean sheets and towels and the proximity to the rocks.
Read More
Roger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

The location was excellent, we walk here with our luggage from a cruise ship, it was 4 blocks. It is close to light rail, ferries busses and the train system. good dining at the pub and close to other dining venues. Close to the Harbor bridge with good access. An elevator would be helpful, but we were assisted with getting our luggage to the third floor. I would be happy to stay there again.
Read More
Debra
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Great location and atmosphere!
June
2.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Mattress was filthy and I didn’t stay
Julia
icon-Business
Business
6.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The location of this Hotel is amazing. Right in The Rocks and walking distance to Circular Quay, it doesn’t get any better. The staff were friendly too. Unfortunately though it is in dire need of some TLC. I believe they will be closed for renovations in 2024 which is very much needed. The bathrooms are in poor condition, with paint peeling and mould. The showers are poor, with either no water pressure or they don't get hot at all. The rooms were basic but comfortable. Overall, you get whay you pay for and for the price and a place to sleep, it met those requirements.
Read More
joseph
icon-Leisure
Leisure
4.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The walls all the paint is peeling off the tiles road damaged in the bathrooms hot water doesn't work properly Infested with mosquitoes
Jacob
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Staff were friendly. Very convenient location.
Kelly
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Convenient and close to harbour
Mark
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Another great stay. And, as always, great location.
Jack
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Property was different to the presented photos, air con in room was one of those portable ones with a broken tube, bed was terrible, pillows where terrible and room just looked unkept. But surrounding area was great and easy walking distance.
Megan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Friendly staff and flexible check in
Number of reviews per page
20
40