What do past guests say about Mercure Cairns?

Mercure Cairns is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Mercure Cairns

Name: Mercure Cairns
Address: 15 Florence Street, Corner of Florence and Lake St, Cairns City, Cairns, Queensland, Australia, 4870, Corner of Florence and Lake St, Queensland, 4870, Australia
Rating: 8

Hotels

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8.0

/10

Very Good

119 reviews

What Guests Say About Their Stay

kelly

10.0

/ 10

Beautiful old school hotel. Close to everything. Nice breakfast, good facilities. Rooms were fantastic for families and very well equipped with lots of extras. Balcony, 2 fridges, coffee machine, microwave. Check in was quick and easy - room was ready early. Staff very friendly. Parking was easy and free. Cannot fault this hotel and would stay again if going back to Cairns.

Leigh

10.0

/ 10

Great hotel, with incredibly friendly and helpful staff. Good location and very nice rooms with loads of space and great bathrooms with fantastic showers!

Geraint

10.0

/ 10

Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint

In the Area

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15 Florence Street, Corner of Florence and Lake St, Cairns City, Cairns, Queensland, Australia, 4870

Main Facilities

This accommodation offers:

Outdoor pool

Swimming pool

Express check-out

Mercure Cairns is a 4.5-star hotels that has been welcoming guests since 1980. The accommodation went through a renovation in 2022. Mercure Cairns is part of Accor. There are 75 rooms spread across 3 floors.

What's around Mercure Cairns

15 Florence Street, Corner of Florence and Lake St, Cairns City, Cairns, Queensland, Australia, 4870

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General Information

Location

Located at Corner of Florence and Lake St, 15 Florence Street in CAIRNS, AUSTRALIA. Those looking to explore will find Tjapukai Aboriginal Cultural Park, Curtain Fig National Park, and Crater Lakes National Park nearby. Closest airport is Cairns Intl, 4.138 km away from the accommodation.

Facilities & Amenities

Mercure Cairns has Outdoor pool, Swimming pool, Express check-out, Express check-in, _24_HOUR_FRONT_DESK, and more.

Contact

Email: reservations@mercurecairns.com.au
Phone number: 61740515733
Website: https://all.accor.com/hotel/7510/index.en.shtml

All facilities in Mercure Cairns

Facility

Outdoor pool

Swimming pool

Others

Restaurant

Guest Services

Express check-out
Express check-in
24-hour front desk

Activity & Leisure

Outdoor pool

Accommodation Policy & General Information in Mercure Cairns

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 10:00

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 10:00
Available rooms at Mercure Cairns	75
Number of floors in Mercure Cairns	3
Another facilities in Mercure Cairns	Express check-out, Express check-in, 24-hour front desk, Outdoor pool

Frequently asked question in Mercure Cairns

What is normal check-in & check-out time at Mercure Cairns?

The standard check-in time at Mercure Cairns is starting from From 14:00 while the latest check-out time is at Before 10:00

What is the star rating of Mercure Cairns?

Mercure Cairns is a 4.5-star hotel.

How many floors does Mercure Cairns have?

Mercure Cairns has 3 floors.

How many rooms are available at Mercure Cairns?

Mercure Cairns has 75 rooms in total.

Does Mercure Cairns have a swimming pool?

Yes, a swimming pool is available at Mercure Cairns.

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More Reviews from Other Guests in Mercure Cairns

Overall Ratings & Reviews Mercure Cairns

Other sources (119)

8.0

Very Good

From 119 reviews

Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.4

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Traveler Reviews Mercure Cairns

Number of reviews per page

Top reviews

Dagmar

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The staff was very friendly and helpful but the place is noisy

Mick

with Friends

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The staff were really good and anything we asked of them did not appear to be any problems for them, also very friendly. The only downside as we had twin singles x 3 and the beds were fairly small with most of the guys legs hanging over the end, apart from that all good

Patrick

with Partner

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is low-rise and close to the road. Our room faced the road and was over the loading area, making for lots of noise in the early morning (bins being emptied and trucks making deliveries). The room was fitted out as pictured and clean. A strip on the bottom of the door would stop the light coming in from the corridor (we used a towel to block the light). The selection of tv channels was eclectic.

Heather

with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Good location for the price

kelly

Friends and family Family

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Rebecca

with Partner

6.0

/10

Reviewed 37 week(s) ago

Great hotel, with incredibly friendly and helpful staff. Good location and very nice rooms with loads of space and great bathrooms with fantastic showers!

Darwin

6.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Room airconditioning wasnt too cold enough

Geraint

Business

10.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

Richard

Business and Leisure Family

8.0

/10

Reviewed 57 week(s) ago

Clean and contemporary however. Lovely family room with adjoining bedrooms and a kitchen. Great shower. We chose it as we wanted to turn up and eat there prior to an early flight next day snd restaurant was being renovated and we had to walk out of the hotel grounds to get to the pool. Advance warning would have been nice.

Verified traveler

6.0

/10

Reviewed 84 week(s) ago

Hotels.com verified review

Overall it is a great hotel. Love the large sized family room. Wifi connection on TV’s didn’t work. Unable to access Netflix’s etc in room.

Chloe

Leisure with Partner

4.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

On arrival to our room, we found sliverfish on the bed and with someone nails stuck on one of the pillows. Pillows where very uncomfortable to sleep with. Bathroom had no towels or shower mat. Had to go and ask for towels.

Aysha

Leisure Family

8.0

/10

Reviewed 95 week(s) ago

Expedia Group verified review

Great stop over for a few days in cairns. Really good central location

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.