The staff was very friendly and helpful, location, service, facilities, room, and cleanliness are great
I think the location is the best about the hotel. I easily reach the Opera house, Circular Quay, the Rock area as well as catch public transport (ferry, bus, hop on hop off). The room is clean and tidy with a great view over Harbour Bridge. I can also enjoy the sunset from the balcony or see the busy harbor during day or night. I came to visit Sydney with my baby, and the hotel was so nice to have early check-in for us to take a rest after a long flight. Staffs are nice and helpful. I really enjoy staying here. Thanks.
Excellent family room. The staff were courteous, friendly and very helpful. Enjoyed the warm hospitality of the staff from the reception, to room service as well as the restaurant at level 2. It has an ideal location which is walking distance to the Opera House. Easy to get transport.
Very comfortable. Good restaurant. Washer and drier and small kitchen was lovely. Very centrally located
This hotel location is worth anything you are paying. Hands down. Centrally located in Circular Quay, you could not be more centrally located. Excellent staff, great concierge and fast and prompt service when anything is requested.
We upgraded for an option with a balcony harbor view and it was worth it 10X over. The kitchen is spacious and beautiful - well stocked with pans/plates, etc, but no extra spices or olive oils / small kitchen items included. We were delighted to find that our unit had a washer / dryer, with laundry detergent included. Our luggage got lost on our trip over and this access to clean our limited selection of clothes was a life-saver.
The only negative comment I can offer is that the gym was dated. It was clean, and beautifully located, but the treadmills were extremely outdated. There were only 2 treadmills, one was out of order and the other one was so aged that it didn’t have very much absorption. If you don’t care about treadmills, this isn’t a problem, but if you like to run when traveling (particularly inside, which I need to do because I often need to run when it’s dark, so as a female I want to run in a safe environment), these treadmills are though. The rest of the gym was well equipped and fine and offered some great options.
We loved this place and would stay here again. We will recommend to anyone we know traveling to Sydney.