Roebuck Bay Hotel

All ok

Staff courteous and helpful. Linen clean, bed comfortable, A few problems: bathroom door did not close; no plates or cutlery (though decent wine glasses were provided); entry door was hard to open (it needs new rollers); window and door frames shabby; caulking and skirting boards chipped and scuffed. There was one delapitated and uncomfortable cane chair. Basic maintenance and painting needs attention.

Very scruffy in my room. Desperately needs good clean and refurbishment. No where to hang clothes, no suitcase stand, curtains did not close properly- lack of privacy. Television not working. Very poor value for money. I will not recommend this hotel.

An overpriced hotel with run down rooms in desperate need of refurbishment. Luggage had to be left in a cramped reception area till rooms were ready. Despite a welcome note prior to arrival stating how helpful they are, staff were not able to provide any info about the area and bus timetable given to me was out of date. Bathroom was particularly shabby. This place felt like a backpacker hostel, not a $300 room. Not recommended even though the location was great. All staff were overseas travellers and although pleasant had no real interest in providing customer service. I will not return to this hotel.

Nice property. Needed laundry and reception had no coins for machine. Get the little things right and I'll trust you on bigger things.

A

this place is rundown, rattly fridge, rattly aircon, pool closed, connecting door, noisy, very faded but terribly over-priced !! (330 AUD for one night)

Satisfactory. We were content

In all fairness, this was high season so prices were probably elevated and affected our expectations. However, having grown up with very little, I know it doesn’t cost a lot to keep something clean. And when you’re running a business, it should still be maintained well. The door to our unit would not close fully—left about a half inch gap. The ceiling fan wobbled so much that it seemed like a hazard to anyone sleeping underneath it. Both of those could be forgiven if they were the only issues. However, the room was incredibly unclean, especially the bathroom and shower area. I am bald and my wife is blonde and yet the shower was riddled with long dark black hairs not just in one spot but at least half dozen or more spots in the shower and on the bathroom floor and on the toilet. This was a one night stay so there was no sense in complaining and trying to move when we only had a few hours before our flight the next morning. But the pricing was exceptionally high for an exceptionally poor experience. I will say the little pool area looks very inviting and charming. We didn’t have time to use it however. I’ll also say the front desk staff was very friendly, patient, & helpful upon check-in.

we stayed here 30 years ago... but wouldn't recommend it now... way out priced for the standard 300 + bucks for an old - outdated - poorly presented room only soap, shampoo and conditioner supplied no body lotion/ hairdryer/ no plug in the sink lighting was terrible / colouring on the TV was dreadful the 'old' Roey is definitely that!

Shower recess was not very good, very old.very noisy with groups of young people on our verandah till quite late.

These rooms should be at least $50 cheaper considering they haven’t been updated in decades…very shabby, although the bed was clean and comfortable. The tv remote was very difficult to navigate, and I was unable to locate any of the streaming services that were available in the last room I stayed in here. There was also no compendium anywhere in the room to assist. Otherwise, location is good…right in Chinatown and close enough to the airport to walk if I was so inclined, however I used the airport transfer service gratefully.

I only stay here because it’s close to the airport. Very shabby rooms for what they charge.

Pool was great but rooms are dated

Serviceable but a bit tired, could do with some updating.

Good location for those who want to explore more of Broome and cable beach

Need to update the security people after 12 o’clock making noise mainly the French

Old but clean

Property all fenced off and difficult to access

Pretty awful. Broken, run down, noisy. Most staff were back packers with no interest but some polite and helpful. Only plus was the food at Pearlers was decent.