Veriu Randwick

Room needs a good freshen up

Our room had everything we needed for our 5-night stay. I was able to purchase food at the market just steps away from the hotel, & the kitchen had all the basics for preparing meals. There are plenty of restaurants within walking distance, & it's a short bus ride away from Coogee Beach. A 5-minute walk to the light rail puts you on the line going directly to Darling Harbour & other sights. We arrived early, & they were able to hold our bags for us while we waited for our room. The room was ready right on time. They accommodated us when we requested an extra night. No complaints at all about our stay!

Great location,staff very professional and polite could not fault a thing

Lovely room, friendly staff, excellent location. Would recommend

The room was clean and every morning I had my bed done and new towels. I was impressed by how they managed to use space so efficiently. The room is not a big one per se, but I could prepare my breakfast and eat it in the balcony with the view of the sea in the distance, do yoga every morning in the room, and wash and dry my clothes! The location is also unbeatable: plenty of buses and the light rail takes you everywhere. Plenty of shopping and restaurants and fast/street food makes it very easy to eat and enjoy yourself. The check in and out process were super efficient too and the internet was quite reliable. Highly recommended!!!

Staff were really helpful and room was kept clean and tidy all the time .

They don’t clean the rooms, the patio doors don’t open, there’s water damage on the ceiling. The furniture is outdated and cheap, the carpet is worn and there’s concrete showing. I thought I was booking a beautiful four and a half star place and this was 2-3 stars at best. I have no idea how they got those reviews,

We wish we had better communication

Very handy to hospital

Relatively quiet room on busy Randwick St. Centrally located. Free parking not so bad on a weekend, would be a pain on work days.

The area around the hotel is great, with a shopping center, grocery store and a variety of shops and restaurants for last minute travel needs! It’s also walking distance to the bus and light rail. It’s not the typical hotel experience because the front desk isn’t staffed 24 hours, and it’s more like an apartment rental than a hotel. The room also could use new carpet, but it’s in very good shape otherwise. Amazing iron - they invested in quality appliances upfront

Conveniently located in the heart of Randwick. A little on the dated side and in need of a renovation but comfortable.

If I could give zero stars, I absolutely would. This so-called hotel is falsely advertised as a 4-star property on Google, which is incredibly misleading. The building is old and poorly repurposed, with little to no effort made to ensure comfort or cleanliness. Our room was dusty and infested with bed bugs — we saw them crawling on the pillows and blankets. The carpet was extremely worn and smelled mouldy. Most concerning was the door, which was paper-thin and used a flimsy interior-style lock — the kind typically found on bedroom doors inside a house. We felt so unsafe that we had to barricade the door with a table at night just to feel somewhat secure. Do not waste your money here.

The air con was much appreciated on Sydney s hottest day

Staff were extremely helpful when I found that the microwave was broken & swapped it out 20mins before reception closed so I could make myself dinner. Staff went above & beyond when I asked for help including when I couldn't shut the metal balcony shutter doors. The room we were allocated had an area where the balcony ceiling was obviously affected by significant damp which needs addressing. The glass balcony door lock didn't lock & we were on the 5th floor but with an older child this didn't bother me. Security measures could be better on the room door with only a push button to secure the room on the door (no chain or catch, no swipe card access, no peep hole). Obvious that the external air con unit is due for a clean also. The outdoor clothing rack on the balcony, cooking facilities and included washing machine are HUGE benefits being so close to the beaches, UNSW and hospitals. Parking on site is also great.

Great location

Arrival was unremarkable. When an emergency happened at the hotel. There was no representation from hotel, no one helping relocate people. No communication and not answering phone. Very short and rude when did actually reach the person. Difficult to reach the person available 24/7. Emergency services had to direct people where to go. Hotel staff never followed up. Thankfully Expedia helped and relocated to another hotel.

There was a smell in the room. The carpet looks very dirty. Uncovered floor area by bed looks disgusting. Toilet was clean Cups need changing. Staff were really nice.

Perfect location to hospitals, eating options, chemists and supermarkets. The TV wasn’t working in my room so I contacted reception. Peter was incredibly helpful and tried to fix the issue which was not successful. Peter went to great efforts to change me to a different room which was perfect. Great stay, I will definitely be returning and will recommend.

The accommodation is ideal for business travel. The staff were helpful and welcoming. Thank you for the positive and homely experience.