Vision Apartments

I've lived in Australia for ten years, and this is my fourth holiday in Cairns. I usually stay in the suburbs, but this time I specifically chose this five-star serviced apartment in the city center. The apartment's facilities and location are excellent. However, I find it hard to understand: I booked the room three months in advance and prepaid everything. I arrived during Cairns' off-season, and the apartment was less than 50% occupancy. Why was I assigned to a room on the ground floor, in the very last row of the building? Only one room in the entire building faces the entrance reception window—yes, the one assigned to me. Everyone entering and leaving the apartment, opening and closing doors, and walking through the garden affected me. Furthermore, there was a strange sewer smell permeating the room. It's truly baffling that I was assigned such a room during such a low occupancy period in the off-season.

Spacious apartment, plenty of appliances to be used. All air conditioners are very cold which is good. Easy after hour check-in. However parking space is narrow, not good for big car.

Great welcoming reception, seamless stay and close to everything

Beautiful spacious unit with everything you need Reception staff so kind and friendly Well positioned units on the esplanade within walking distance to town and boat trips.

Excellent location, close to amenities and attractions. Fully equipped kitchen, large and roomy apartment.

Excellent.So spacious, clean, quiet and serviced. Apartment has everything you require.2 pools. Close to everything.

We had a fabulous stay for our first visit to Cairns. Highly recommended. We will be back.

Very comfortable, clean.

Was an amazing spacious apartments for our party of 12 we will be back :)

Exactly what we needed for our Cairns stay. Clean, comfortable, quiet, daily servicing and lovely staff.

Nice roomy apartment. And close to everyting we wanted to see and do.

Great location opposite the esplanade, very clean and well equipped apartment, and well maintained, friendly reception staff. Daily service to the apartment. A topper on the beds would be more comfortable, they were a little hard but ok. Our apartment was on the ground floor and you could hear some noise from the upper apartment. Mobile reception was not great.

Great stay!

Beautiful place,BUT, WIFI connection was terrible. Would give 5 stars except, as travelers from another country, we rely on WiFi connection to communicate. In this day and age, there is no excuse not to have stronger WiFi connection. Literally could not access anything in the evening hours. Really need to get that fixed.

Great location easy walkable to distance to everything you may need. Communication was great and helpful. Only issue was we could hear others moving stuff around and doing stuff now and again. Car parking space was a bit of a struggle, but worked it out.

Spacious and clean apartment, only critique is the pool area. Pool is way too deep especially if you have young children. Pool doesn’t state how deep it is. If you don’t know how to swim you’re definitely drowning. However the pool in the hotel next door is great to swing past by with food and drinks.

Great location and the apartments have everything you need. Having a washing machine and dryer is great. Friendly staff on reception. Only two blocks from the main restaurant area.

Amazing, helpful staff. Well appointed apartments.

Overall experience was great. The room is clean and fully equipped. It would be a perfect stay till checkout. We need to store the luggage after our checkout to catch a later flight. We were offered to store the luggage in the fitness room. The only issue is the male staff member is not pleasant to deal with and did not show any willingness to help.

Great stay Lots of open space in the apartment