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Wings - Q Stay

Name: Wings - Q Stay
Address: 18 Fern St, Surfers Paradise, Gold Coast, Queensland, Australia, 4217, 18 Fern St, Queensland, 4217, Australia
Rating: 4.3

Apartments

4.3

/10

Poor

8 reviews

In the Area

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18 Fern St, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Main Facilities

Swimming Pool

Elevator

Wings - Q Stay is a apartment in a good neighborhood, which is located at Surfers Paradise.

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What's around Wings - Q Stay

18 Fern St, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

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Location

Wings - Q Stay is a apartment in a good neighborhood, which is located at Surfers Paradise.

About Wings - Q Stay

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Get precious and unforgettable moment during your stay at Wings - Q Stay.

All facilities in Wings - Q Stay

Others

Hotel Services

Laundry service
Luggage storage
Tours
Front desk

Things to Do

Hot tub
Outdoor pool
Barbecue

Public Facilities

Smoke-free area
Others
Elevator

General

Parking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Wings - Q Stay

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Late check-in fee for check-in between 5:00 PM and 10:00 PM
Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: AUD 500 per stay

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 9:00 AM - 5:00 PM. The check-in location differs from the property location. Check-in location: [Level 2 Retail Area of Circle on Cavill - 9 Ferny Ave]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Reception hours are 10 AM-2 PM on Sundays and Public Holidays.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 17:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Elevator
Check-In / Check-Out Time	From 15:00 - 17:00 - to 10:00
Available rooms at Wings - Q Stay	6
Another facilities in Wings - Q Stay	Laundry service, Luggage storage, Tours, Front desk, Hot tub

Frequently asked question in Wings - Q Stay

What are available facilities at Wings - Q Stay?

There are top facilites at Wings - Q Stay such as Swimming Pool, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Wings - Q Stay?

The standard check-in time at Wings - Q Stay is starting from 15:00 - 17:00 while the latest check-out time is at Before 10:00

What is the star rating of Wings - Q Stay?

Wings - Q Stay is a 4.0-star hotel.

How many rooms are available at Wings - Q Stay?

Wings - Q Stay has 6 rooms in total.

More Reviews from Other Guests in Wings - Q Stay

Overall Ratings & Reviews Wings - Q Stay

Traveloka (1)

Other sources (7)

4.2

Poor

From 7 reviews

Cleanliness

5.0

Room Comfort

6.0

Service and Facilites

6.0

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Traveler Reviews Wings - Q Stay

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Top reviews

Wai Yee Bang

Friends and Family

2.0

/10

Reviewed 204 week(s) ago

Hotels.com verified review

Without properly arranged accommodation, the arranged journey is wasted. Had to stay in a dark place and couldn't fix it. Dryer not working properly and old socks found inside

Verified traveler

Leisure with Friends

2.0

/10

Reviewed 226 week(s) ago

Expedia Group verified review

Staff very rude. Asked to break the Queensland health directed twice. Very disappointing that money more important then people’s health.

Verified traveler

Business and Leisure with Partner

4.0

/10

Reviewed 227 week(s) ago

Expedia Group verified review

we received a call to say a glass door had been broken on the top level however we could still access the spa area. when we arrived there was no access, the way it was boarded prevented the door opening and the other door was locked and was a different key which we didn't have. It took a few days to finally get the access. the spa was the reason we booked it in the first place. The condition of the unit overall was run down with several damaged areas to walls,ceilings, doors,and the stairs had not been cleaned in a long time they were filthy. The curtains in the bedrooms had mould on them and some of them were off their hangers. Windows were filthy and all sliding doors were extremely hard to slide, some would struggle to open them. There were light globes out in several rooms. And the wi fi is woeful. I would not recommend this apartment to anyone.

Verified traveler

Leisure with Friends

4.0

/10

Reviewed 345 week(s) ago

Expedia Group verified review

What a disappointment..we booked the 3brm rooftop penthouse for 5 nights and were shocked at the state of the place considering the money we paid. Rooftop spa turned up so hot it was uncomfortable to get in. Unable to turn spa bubbles on or heat down. Downstairs outdoor lounge, filthy, ripped, and has several cigarette burns. Downstairs toilet seat broken, and underneath a huge amount of human faeces not cleaned from previous guests. Fan in downstairs bathroom broken. Handle on downstairs balcony broken, so unit not lockable. Television had to be retuned in everytime it was turned off. Light bulbs not working in several different rooms. Dishwasher had no cutlery rack, no CD/ music player, but its advertised as having one..2 rolls of toilet paper supplied for 5 nights...overall really disappointed..did contact We Accomodate a couple of times and have sent them an email on my return with all the faults/ broken items list and have not heard back from them. It looks fab in the photos byt it needs a lot of work and cleaning before being a 4star penthouse.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.