Hotel Mercure Wien Westbahnhof

Hotels
7.8
/10
Pleasant
962 reviews

What Guests Say About Their Stay

Marian P

10.0
/ 10
If you are looking for clean, comfortable and quiet at a reasonable cost, stay here. 2 minutes to the Westbahnhof. Its not fancy by more than enough for this traveler.

Daniela

10.0
/ 10
Good location, staff were very nice. Dated in areas but was clean and the room we had was nice. Would stay here again.

Verified traveler

10.0
/ 10
Conveniently located hotel, clean and comfortable room, and very friendly and helpful concierge/front desk staff.
In the Area
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Felberstrasse 4, Gemeindebezirk Rudolfsheim-Fünfhaus, Wien, Vienna, Austria, 1150

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Staying at Hotel Mercure Wien Westbahnhof is a good choice when you are visiting Rudolfsheim-Fünfhaus. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Mercure Wien Westbahnhof

Felberstrasse 4, Gemeindebezirk Rudolfsheim-Fünfhaus, Wien, Vienna, Austria, 1150
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Discover More About Hotel Mercure Wien Westbahnhof

Welcome to the vibrant heart of Vienna! If you're seeking a comfortable and conveniently located accommodation, look no further than the

Hotel Mercure Wien Westbahnhof

. This excellent hotel offers a perfect blend of modern amenities and Viennese charm, making it an ideal base for exploring the city or for a productive business trip. Room rates at Hotel Mercure Wien Westbahnhof start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Mercure Wien Westbahnhof Location

Situated in the bustling 15th district of Vienna, Neubau, the

Hotel Mercure Wien Westbahnhof

boasts a prime location that offers both accessibility and a taste of local Viennese life. Its address at Neubaugürtel 14, 1150 Wien, places it directly opposite the Wien Westbahnhof train station, a major transportation hub. This means you're just a stone's throw away from excellent public transport links, including U-Bahn (subway) lines U3 and U6, making it incredibly easy to navigate the city and reach key attractions. The hotel is approximately 4 kilometers from the city center, a short and convenient journey by public transport or a pleasant walk. The atmosphere around the hotel is dynamic and urban, with a variety of shops, cafes, and restaurants catering to locals and visitors alike. You'll find yourself immersed in the authentic Viennese urban experience, yet still within easy reach of the historical landmarks.

Hotel Mercure Wien Westbahnhof Facilities & Services

Facilities for guests at Hotel Mercure Wien Westbahnhof are designed to ensure a comfortable and enjoyable stay. The hotel offers a range of services to cater to every need:

  • 24-Hour Front Desk:

    Assistance is available around the clock for your convenience.
  • Restaurant & Bar:

    Enjoy delicious meals and refreshing drinks on-site.
  • Free Wi-Fi:

    Stay connected throughout your stay with complimentary internet access.
  • Fitness Center:

    Maintain your workout routine with well-equipped facilities.
  • Meeting Rooms:

    Ideal for business travelers needing space for conferences or meetings.
  • Air Conditioning:

    Ensure a comfortable room temperature, especially during warmer months.
  • Non-Smoking Rooms:

    Available for guests who prefer a smoke-free environment.
  • Luggage Storage:

    Secure space to store your belongings before check-in or after check-out.
  • Concierge Services:

    Get assistance with bookings, recommendations, and local information.
  • Parking:

    While specific details on complimentary parking should be confirmed, the hotel may offer paid parking options for guests.

Hotel Mercure Wien Westbahnhof Room Types

Discover a variety of well-appointed accommodations designed to suit different preferences and needs. The room types of Hotel Mercure Wien Westbahnhof ensure a comfortable and restful experience for every guest. Options typically include:

  • Standard Room:

    Comfortable and functional, often available with city views. These rooms are generally non-smoking.
  • Superior Room:

    Offering enhanced comfort and amenities, these rooms may provide more spacious layouts and premium furnishings, often with city views. Some may feature a bathtub.
  • Privilege Room:

    These rooms offer an elevated experience with additional amenities and services, potentially including a minibar and a more expansive view. Bathtub availability can vary.
  • Suite:

    For those seeking extra space and luxury, suites provide separate living areas and premium facilities. Bathtub availability is common in suites.

All rooms are typically non-smoking. While specific pet policies should be confirmed directly with the hotel, some hotels in the Mercure brand may accommodate pets with certain conditions and potential additional cleaning fees, which would be communicated in Philippine Pesos (PHP) if applicable.

Hotel Mercure Wien Westbahnhof Dining & Restaurants

Savor a delightful culinary journey at Hotel Mercure Wien Westbahnhof. The hotel features on-site dining options that cater to a variety of tastes:

  • Restaurant:

    The hotel's main restaurant typically serves a breakfast buffet and offers a menu for lunch and dinner, featuring a selection of international and local Austrian dishes. Estimated price per person for a main course might range from 15 to 25 EUR (approximately 870 to 1,450 PHP). Operating hours are usually from 6:30 AM to 10:00 PM for breakfast and from 12:00 PM to 10:00 PM for lunch and dinner.
  • Bar:

    A cozy bar is often available for guests to unwind with a drink, offering a selection of wines, beers, and spirits. The bar is typically open from late morning until late evening.

These are estimated prices and operating hours, and it's always best to confirm directly with the hotel for the most current information.

Hotel Mercure Wien Westbahnhof Nearby Attractions and Activities

The strategic location of Hotel Mercure Wien Westbahnhof provides easy access to a wealth of Viennese attractions and activities. Here are some notable spots you can explore:

  • Schönbrunn Palace:

    A magnificent former imperial summer residence, offering stunning Baroque architecture, expansive gardens, and the world's oldest zoo.
  • MuseumsQuartier:

    One of the largest cultural complexes in the world, home to world-class museums like the Leopold Museum and MUMOK, as well as vibrant cafes and performance spaces.
  • St. Stephen's Cathedral (Stephansdom):

    The iconic Gothic cathedral in the heart of Vienna, offering breathtaking views from its towers and a rich history.
  • Hofburg Palace:

    The former principal imperial palace of the Habsburg dynasty, now housing museums, the Spanish Riding School, and the Austrian National Library.
  • Naschmarkt:

    Vienna's most famous market, offering a diverse array of food stalls, restaurants, and flea markets, perfect for a culinary adventure or a leisurely stroll.

If you are looking for other activities around Hotel Mercure Wien Westbahnhof, check out the best deals on Traveloka: Recommended activities in Vienna!

How to Get to Hotel Mercure Wien Westbahnhof from the Airport

Getting to Hotel Mercure Wien Westbahnhof from Vienna International Airport (VIE) is straightforward, with several convenient options available. The airport transfer service of Hotel Mercure Wien Westbahnhof can be arranged for a seamless journey. Here's how to get to Hotel Mercure Wien Westbahnhof:

  • Airport Taxi:

    Metered taxis are readily available outside the airport terminals. The journey to the hotel typically takes around 20-30 minutes, depending on traffic, and would cost approximately 35-50 EUR (around 2,000 to 2,900 PHP).
  • Ride-Hailing Services:

    Popular ride-hailing services also operate from the airport and offer a competitive alternative to traditional taxis. Prices are comparable to taxis.
  • Public Transportation (S-Bahn & U-Bahn):

    For a more budget-friendly option, you can take the S-Bahn (suburban train) from the airport to Wien Mitte station, and then transfer to the U-Bahn line U3 towards Ottakring, alighting at Westbahnhof. The total journey time is around 40-50 minutes and costs approximately 4.30 EUR (around 250 PHP).
  • Airport Bus Services:

    Several bus services connect the airport to various points in the city, including Wien Westbahnhof. These are often a comfortable and efficient choice. Prices typically range from 8-12 EUR (around 460 to 690 PHP).
  • Hotel's Private Airport Transfer:

    For ultimate convenience and peace of mind, you can pre-book a private airport transfer directly through the hotel. This service offers a direct, comfortable ride to your doorstep. You can also explore various airport transfer services on Traveloka.

Summary of Why You Should Choose to Stay at Hotel Mercure Wien Westbahnhof

Choosing Hotel Mercure Wien Westbahnhof for your Vienna stay offers a multitude of advantages, ensuring a memorable and comfortable experience. Here are the top reasons to consider this excellent hotel:

  • Prime Location:

    Its direct proximity to Wien Westbahnhof station provides unparalleled access to public transportation, making city exploration effortless.
  • Comfortable Accommodations:

    A range of well-equipped rooms and suites cater to diverse needs, promising a restful stay.
  • Convenient Facilities:

    From on-site dining to meeting rooms and fitness facilities, the hotel is equipped to support both leisure and business travelers.
  • Viennese Charm:

    Experience the city's unique atmosphere while enjoying modern hotel comforts.
  • Excellent Value:

    With competitive pricing and the added benefit of Traveloka promotions, booking Hotel Mercure Wien Westbahnhof offers great value for your trip.

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Room availability at Hotel Mercure Wien Westbahnhof

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Booking Hotel Mercure Wien Westbahnhof

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All facilities in Hotel Mercure Wien Westbahnhof

Others Hotel Mercure Wien Westbahnhof
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Bus/truck parking

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Mercure Wien Westbahnhof

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Hotel Mercure Wien Westbahnhof
8
Another facilities in Hotel Mercure Wien Westbahnhof
Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge, Bus/truck parking

Frequently asked question in Hotel Mercure Wien Westbahnhof

What are available facilities at Hotel Mercure Wien Westbahnhof?
There are top facilites at Hotel Mercure Wien Westbahnhof such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Mercure Wien Westbahnhof?
The standard check-in time at Hotel Mercure Wien Westbahnhof is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Mercure Wien Westbahnhof?
Hotel Mercure Wien Westbahnhof is a 4.0-star hotel.
How many floors does Hotel Mercure Wien Westbahnhof have?
Hotel Mercure Wien Westbahnhof has 8 floors.
Does Hotel Mercure Wien Westbahnhof provide parking?
Yes, Hotel Mercure Wien Westbahnhof provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Hotel Mercure Wien Westbahnhof

7.8
Pleasant
From 956 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Mercure Wien Westbahnhof

Number of reviews per page
20
40
Top reviews
Marian P
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

If you are looking for clean, comfortable and quiet at a reasonable cost, stay here. 2 minutes to the Westbahnhof. Its not fancy by more than enough for this traveler.
Michael
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Excellent location. Accessible to public transportation. Foods and restaurants are all within 5 min. walk. I will use the hotel again..
Daniela
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Good location, staff were very nice. Dated in areas but was clean and the room we had was nice. Would stay here again.
Lewis
icon-Leisure
Leisure
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Get what you pay for. A little dated, basic rooms but that’s why it’s the price it is. 5 minute walk to Westbahnhof station, and then 10 minutes on the metro to the city centre. Simple.
Rashid
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Location is good. Property rooms are old and need renovation. Bed mattress old or low quality. Expensive for the quality.
Louise
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Location close to the station. Comfy beds
Daniel
icon-
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Location is great, and the hotel is very nice. I ordered a solo room, and as expected, it was smsll but very comfortable. I do have one issue, and I don't know if it is a solo room ghong, but the only free outlet to charge my phone was in the bathroom. All other outlets had lamps plugged into them, so I could eather charhd my phone in bsthroom, or, if I wanted to charge it by the bed, disconnect the reading lamp. While this hotel is bery good, I would suggest splurging on a double room even if you are traveling solo.
Read More
Steven
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Was very nice and the staff were very friendly. Would stay here again!
Justin
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

We booked to stay at the Hotel Mercure Wien Westbahnhof. This is rated 4 stars on most sites. I have stayed at many Mercures in the past and have had lovely stays. When booking this we had to pay extra to have A/C, fridge (needed to put medication in) and a safe. These are called Superior rooms. In Vienna, in summer, you need AC. These rooms are NOT superior and very small and the furniture is dated. When booking, I asked twice to have a walk-in shower due to my disability and was told they would help. I also explained at reception when we arrived they just did not care, and they refused. The shower was not safe and became very slippy. I was unable to use it after the first time. My request to have a walk in the shower due to a disability was ignored. The AC would stop during the night and the room would become very hot. The bed itself was a double. The mattress was very firm & hard and uncomfortable to sleep on. The curtains did not close properly, and they did not block out the light. The walls had a terrible paint job and the carpet had holes in. I asked for a quiet floor, but the room was next to the lift and was very noisy at nighttime. The door had a spy hole with no cover, so light came through at night. They advertise a mini-bar on the booking and website, but there is none. Not ever bottled water in the rooms. This is NOT a 4-star hotel and the rooms they sell has Superior are NOT. This hotel is also NOT disabled-friendly and will ignore all special requests.
Read More
Adi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

It was the perfect location for our stay in Vienna!
Elliot
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very simple stay - wasn’t made clear that we would be in the basic rooms on Expedia’s site. This isn’t the hotel’s fault. Very clean and great breakfast. Shame that the bar area closed quite early so were unable to get a hot drink after 11pm.
Naresh
icon-Leisure
Leisure
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Hotel was goid at ground level but rooms are small. Eventhough I had opted for an upgrade room was smaller than the regular rooms at other hotels. Area is not great although public transport is good. I dodnt feel generally comfortable in this area as I experienced staring locals in this neighborhood.
Ahmed
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff are weak in English, bad Breakfast, old furniture
Ann Michelle
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Liked everything about the property with the exception of the length of time it took for someone to man the bar
Graham
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Just come back staying in this hotel, you get what you pay for tbh. It’s so great for tube, train and tram and main reason I choose it. Staff are great, clean & for a city break ideal. There are some draw backs, the lift motor you can hear in my room, I asked to move to a room at the edge of hotel and this really helped walls are quiet thin so at times can be noisy. I had a superior room and had to unplug lamps as nowhere to charge phones etc so more plug sockets are needed. Room needs updating but ok beds are comfy. We didn’t have breakfast felt 24 euros way to high as you can go into centre and get cheaper breakfast. So all in all great hotel with a few draw backs but every hotel has some issues with some people. Hop this helps.
Read More
Miriam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Convenient location, great transport links to all attractions. Hotel was pleasant with helpful staff. We would happily stay here again for a short weekend break.
Rhoda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Fantastic
David
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Check in was a nightmare. Only one person on duty who looked fairly junior and only had one speed even with several parties waiting. Property could do with a good lick of paint and general refurbishment. It looked and felt very dated.
Kevin
icon-Leisure
Leisure
6.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Bathroom was tiny and cramped. No in room coffee making facilities. Beds very small.
Claudia
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Great location
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Mercure Wien Westbahnhof

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 956 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Mercure Wien Westbahnhof

Number of reviews per page
20
40
Top reviews
Marian P
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

If you are looking for clean, comfortable and quiet at a reasonable cost, stay here. 2 minutes to the Westbahnhof. Its not fancy by more than enough for this traveler.
Michael
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Excellent location. Accessible to public transportation. Foods and restaurants are all within 5 min. walk. I will use the hotel again..
Daniela
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Good location, staff were very nice. Dated in areas but was clean and the room we had was nice. Would stay here again.
Lewis
icon-Leisure
Leisure
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Get what you pay for. A little dated, basic rooms but that’s why it’s the price it is. 5 minute walk to Westbahnhof station, and then 10 minutes on the metro to the city centre. Simple.
Rashid
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Location is good. Property rooms are old and need renovation. Bed mattress old or low quality. Expensive for the quality.
Louise
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Location close to the station. Comfy beds
Daniel
icon-
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Location is great, and the hotel is very nice. I ordered a solo room, and as expected, it was smsll but very comfortable. I do have one issue, and I don't know if it is a solo room ghong, but the only free outlet to charge my phone was in the bathroom. All other outlets had lamps plugged into them, so I could eather charhd my phone in bsthroom, or, if I wanted to charge it by the bed, disconnect the reading lamp. While this hotel is bery good, I would suggest splurging on a double room even if you are traveling solo.
Read More
Steven
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Was very nice and the staff were very friendly. Would stay here again!
Justin
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

We booked to stay at the Hotel Mercure Wien Westbahnhof. This is rated 4 stars on most sites. I have stayed at many Mercures in the past and have had lovely stays. When booking this we had to pay extra to have A/C, fridge (needed to put medication in) and a safe. These are called Superior rooms. In Vienna, in summer, you need AC. These rooms are NOT superior and very small and the furniture is dated. When booking, I asked twice to have a walk-in shower due to my disability and was told they would help. I also explained at reception when we arrived they just did not care, and they refused. The shower was not safe and became very slippy. I was unable to use it after the first time. My request to have a walk in the shower due to a disability was ignored. The AC would stop during the night and the room would become very hot. The bed itself was a double. The mattress was very firm & hard and uncomfortable to sleep on. The curtains did not close properly, and they did not block out the light. The walls had a terrible paint job and the carpet had holes in. I asked for a quiet floor, but the room was next to the lift and was very noisy at nighttime. The door had a spy hole with no cover, so light came through at night. They advertise a mini-bar on the booking and website, but there is none. Not ever bottled water in the rooms. This is NOT a 4-star hotel and the rooms they sell has Superior are NOT. This hotel is also NOT disabled-friendly and will ignore all special requests.
Read More
Adi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

It was the perfect location for our stay in Vienna!
Elliot
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very simple stay - wasn’t made clear that we would be in the basic rooms on Expedia’s site. This isn’t the hotel’s fault. Very clean and great breakfast. Shame that the bar area closed quite early so were unable to get a hot drink after 11pm.
Naresh
icon-Leisure
Leisure
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Hotel was goid at ground level but rooms are small. Eventhough I had opted for an upgrade room was smaller than the regular rooms at other hotels. Area is not great although public transport is good. I dodnt feel generally comfortable in this area as I experienced staring locals in this neighborhood.
Ahmed
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff are weak in English, bad Breakfast, old furniture
Ann Michelle
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Liked everything about the property with the exception of the length of time it took for someone to man the bar
Graham
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Just come back staying in this hotel, you get what you pay for tbh. It’s so great for tube, train and tram and main reason I choose it. Staff are great, clean & for a city break ideal. There are some draw backs, the lift motor you can hear in my room, I asked to move to a room at the edge of hotel and this really helped walls are quiet thin so at times can be noisy. I had a superior room and had to unplug lamps as nowhere to charge phones etc so more plug sockets are needed. Room needs updating but ok beds are comfy. We didn’t have breakfast felt 24 euros way to high as you can go into centre and get cheaper breakfast. So all in all great hotel with a few draw backs but every hotel has some issues with some people. Hop this helps.
Read More
Miriam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Convenient location, great transport links to all attractions. Hotel was pleasant with helpful staff. We would happily stay here again for a short weekend break.
Rhoda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Fantastic
David
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Check in was a nightmare. Only one person on duty who looked fairly junior and only had one speed even with several parties waiting. Property could do with a good lick of paint and general refurbishment. It looked and felt very dated.
Kevin
icon-Leisure
Leisure
6.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Bathroom was tiny and cramped. No in room coffee making facilities. Beds very small.
Claudia
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Great location
Number of reviews per page
20
40