Hotel Sanotel

Hotels
7.4
/10
Pleasant
72 reviews

What Guests Say About Their Stay

Thomas

10.0
/ 10
Vi havde et dejligt ophold op Sanotel. Værelserne var af ældre dato, men meget store og rummelige. Rengøring var god. Halvpension var god. Wellness m. sauna og tyrkisk bad var godt, men boblebadet og poolen var ikke så varmt. Hotellet ligger ca. 15 min. gang fra centrum, og når man går fra hotellet til centrum er det meget stejlt. Jeg ville helt sikkert bo der igen.
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Try it

10.0
/ 10
Hospitality is excellent. Very nice staff Liked the hotel. Will visit it again

Garner

10.0
/ 10
Fantastic service, made us feel very welcomed from the time we checked in from the time we left. Views are awesome!
In the Area
See Map
Conrad-Strochner-Straße 2, Bad Gastein, Politischer Bezirk Sankt Johann im Pongau, Salzburg, Austria, 5640

Main Facilities

Read More
Swimming Pool
Restaurant
WiFi
Elevator
Staying at Hotel Sanotel is a good choice when you are visiting Bad Gastein.
Read More
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What's around Hotel Sanotel

Conrad-Strochner-Straße 2, Bad Gastein, Politischer Bezirk Sankt Johann im Pongau, Salzburg, Austria, 5640
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Discover More About Hotel Sanotel

Location


Staying at Hotel Sanotel is a good choice when you are visiting Bad Gastein.

About Hotel Sanotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Hotel Sanotel exclusively for you.

With all facilities offered, Hotel Sanotel is the right place to stay.

All facilities in Hotel Sanotel

Others Hotel Sanotel
Others

Things to Do

  • Indoor pool
  • Garden
  • Spa
  • Library
  • Sauna
  • Steam room

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Luggage storage
  • Front desk
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast

General

  • Smoking area
  • Terrace

Sports and Recreations

  • Ski storage
  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Sanotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Nearby parking fee: EUR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 4.00 per person, per night
  • Cleaning fee: EUR 75 per accommodation, per stay (varies per unit)
  • A tourism fee is imposed by the city and collected at the property. The fee is EUR 1.1 for the first bedroom per night, and increases by EUR 1.1 per night for each additional bedroom.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive after 10 PM should ring the bell upon arrival to request check-in assistance. Guests booking the Standard Apartment, Kitchenette, City View (Kreuzkogel) and Comfort Apartment, 2 Bedrooms, Kitchenette (Silberpfennig) should note that services from the hotel area are not included.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 21:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Sanotel
73
Number of floors in Hotel Sanotel
8
Another facilities in Hotel Sanotel
Indoor pool, Garden, Spa, Library, Sauna

Frequently asked question in Hotel Sanotel

What are available facilities at Hotel Sanotel?
There are top facilites at Hotel Sanotel such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Sanotel?
The standard check-in time at Hotel Sanotel is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
Does Hotel Sanotel provide breakfast?
Yes, Hotel Sanotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Sanotel?
Hotel Sanotel is a 3.5-star hotel.
How many floors does Hotel Sanotel have?
Hotel Sanotel has 8 floors.
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More Reviews from Other Guests in Hotel Sanotel

7.4
Pleasant
From 72 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

8.4

Service and Facilites

7.2

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Most Relevant
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Traveler Reviews Hotel Sanotel

Number of reviews per page
20
40
Top reviews
Jackie
6.0
/10
Reviewed 452 week(s) ago

Hotels.com verified review

The main hotel pool area and the waterfall view are the best part. Stayii g in the residents part af the hotel is awful. The walk to the main hotel is steep and a couple of blocks. Housekeeping didn't make the beds and didn't even bothered to show up the next day. Carpeting was dirty and stained. Floors could have been cleaned. I would stay someplace else.
Read More
Verified traveler
6.0
/10
Reviewed 527 week(s) ago

Hotels.com verified review

Good skiing
Lesley
10.0
/10
Reviewed 529 week(s) ago

Hotels.com verified review

Great views form the room and the spa was great and very relaxing
Verified traveler
8.0
/10
Reviewed 552 week(s) ago

Expedia Group verified review

Excellent interaction with english speaking staff: all town activities including casino, restaurants etc, all within walking distance (albeit uphill to start). Beautiful view of waterfall from breakfast area and good continental selection for breakfast. Parking is a minor issue, no AC for summer months stay can be an issue. Overall, we would return her and do recommend it.
Read More
Try it
10.0
/10
Reviewed 601 week(s) ago

Expedia Group verified review

Hospitality is excellent. Very nice staff Liked the hotel. Will visit it again
Garner
10.0
/10
Reviewed 615 week(s) ago

Hotels.com verified review

Fantastic service, made us feel very welcomed from the time we checked in from the time we left. Views are awesome!
Ole
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Helt greit hotell med halvpensjon. Prøvde ikke spa avdelingen da vi prioriterte afterski. Litt langt å gå til skiheisen men skibussen hentet oss utenfor hotellet.
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

Die Unterkunft befindet sich in eiern Abrißgegend, daneben Ruinen. Ein separates Haus (Residenz) ist über einen längeren Weg von dem Hotel erreichbar. Dort gibt es keine weiteren Einrichtungen. Die Wellnesseinrichtungen sind massiv in die Jahre gekommen. Es gibt keinen Reinigungsservice im Schwimmbad als auch im Zimmer.
Verified traveler
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Das Personal war sehr unfreundlich und die Mängel wurden nicht behoben. Wellnessbereich war kalt. Das Positive an der Unterkunft war die Appartements
Jörg
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Die Sauberkeit und Lage waren leider die einzigen positiven Eindrücke. Die Einrichtung ist schon sehr alt, die Betten bretthart und die Decken leider viel zu warm für das viel zu Warm beheizte Hotel.
Bjarne
4.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Personalet er flinke nok og hjælpsomme, især ham med hestehalen. Det er bare ikke nok. Hotellet er meget gammeldags og kedeligt indrettet, sengene er dårlige, maden er elendig, fitnessrummet er dårligt, der er ingen terrasse at sætte sig ud på i godt vejr, ej heller altaner på værelserne. Det er dog hyggeligt med vandfaldet lige uden for døren, men det er kun de mest heldige i restauranten, der kan nyde udsigten til vandfaldet. Pladserne skifter ikke løbende. Der stod bjergudsigt i beskrivelsen, vi kiggede lige ind i muren på kirken på modsatte side eller op ad en bakke
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Het vriendelijke personeel was heel gastvrij en hadden tijd voor een praatje
Thomas
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Vi havde et dejligt ophold op Sanotel. Værelserne var af ældre dato, men meget store og rummelige. Rengøring var god. Halvpension var god. Wellness m. sauna og tyrkisk bad var godt, men boblebadet og poolen var ikke så varmt. Hotellet ligger ca. 15 min. gang fra centrum, og når man går fra hotellet til centrum er det meget stejlt. Jeg ville helt sikkert bo der igen.
Read More
Verified traveler
6.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Vi hade en lägenhet som var OK i storlek men sliten. Daglig städning var bara tömma soptunnor, inget mer även om det stod på bokning. Vi hade inte förbokat frukost och när vi kom fram var det full. Det var dock lätt at fixa själv i lägenheten. Personal i restaurangen var supertrevligt, i receptionen var det blandat. Skulle inte åka tillbaka...
Read More
Jan
8.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Alt i alt en nogenlunde fornuftig positiv oplevelse. 1/2 pension som buffet både morgen og aften med salatbar flere kødretter samt vegansk. Vi fik værelser på 4 sal (elevator :-)) med udsigt og altan direkte til det maleriske vandfald. Fine store værelser i gedign østrisk stil. Fin rengøring og høfligt personale. Eneste anke var at der stort set ikke var noget vandtryk i bruseren / badekar. Lidt slidt reception og manglende bar og opholdsområde til efter ski hygge. Ved check out aftenen før afrejse, måtte jeg betale for hele opholdet (ca. 3000 Euro) selvom jeg insisterede på at de allerede havde trukket over 10.000 Dkr., mere end 1 måned tidligere. Chefen var skråsikker og ville have fuld betaling. Så betalte i første omgang. Efterfølgende samme aften lykkedes det mig at logge på den lidt sløje wifi og gennemgå min bank. Jeg medbragte min pc så hun/chefen kunne se deres egne oplysninger i min bank og den betaling der havde fundet sted. Hun fandt hårdt presset en betaling frem 5 uger tidligere og måtte refundere mig penge med det samme. jeg kan simpelt hen ikke forstå hvordan det kan forekomme når man booker gennem Hotels.com. Sløjt sløjt.
Read More
Jens
8.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Søde medarbejdere. Skibus holder lige foran døren. Perfekt.
Rune Morten
4.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Her var det litt å ta tak i. Hotellet ligger bra til. Men er det et hotel eller er det leiligheter som leies ut. Det var noe vi lurte på. Årsaken til at vi lurte på det var at det sto i vår booking om at det var daglig renhold. Noe som ikke stemte, da vi hadde en leilighet/ residens som de så fint kalte det. Vi skulle være der i 1 uke. Etter nesten at hele uka hadde gått. Så hadde vi ikke fått noen nye hånduker og rommet var ikke rengjort. Noe vi tok opp med resepsjon. Og de sa at det ikke var daglig renhold og at vi ikke hadde daglig renhold. Noe som ettertrykkelig står på vår reservasjon. Vi burde ha kommet ned i resepsjonen og spurt etter håndduker fikk vi beskjed om. Når vi da spurte om de kunne bytte håndklær så skulle de gjøre det. Noe de selvsagt ikke gjorde. Vi orket ikke på nytt å gå å klage i resepsjonen. Men brukte de gamle håndklærne. Vi spurte også om man kunne regulere varmen på rommet på grunn av at det var veldig varmt der. Men da fikk vi beskjed om å sette opp vinduene. De sto oppe hele uken på grunn av at man ikke kunne regulere den. Bruker normalt ikke å klage slik, men her var det skikkelig dårlig. Vi lå ikke i selve bygningen men i en bygning rett opp i en bakke over en vei. Ca 20 meter fra selve bygget. Wifi fungerte ikke.
Read More
Verified traveler
6.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Väldigt stort och rent hotell dock var det nästan alltid sura miner i receptionen. All annan personal var mycket trevlig.
David
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Meget fint og stor lejlighed. Bus stop foran hotel,og efter 5 stop var vi på ski pisten i Bad Gastein. Det var meget nemt da vi har haft også vores 2 børn med. View fra vores lejlighed.
matti
6.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

kesä kuumalla ilmastoinnin puute iso miinus,suihkukaappi myös pieni,sijainti ok
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Hotel Sanotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 72 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

8.4

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Sanotel

Number of reviews per page
20
40
Top reviews
Jackie
6.0
/10
Reviewed 452 week(s) ago

Hotels.com verified review

The main hotel pool area and the waterfall view are the best part. Stayii g in the residents part af the hotel is awful. The walk to the main hotel is steep and a couple of blocks. Housekeeping didn't make the beds and didn't even bothered to show up the next day. Carpeting was dirty and stained. Floors could have been cleaned. I would stay someplace else.
Read More
Verified traveler
6.0
/10
Reviewed 527 week(s) ago

Hotels.com verified review

Good skiing
Lesley
10.0
/10
Reviewed 529 week(s) ago

Hotels.com verified review

Great views form the room and the spa was great and very relaxing
Verified traveler
8.0
/10
Reviewed 552 week(s) ago

Expedia Group verified review

Excellent interaction with english speaking staff: all town activities including casino, restaurants etc, all within walking distance (albeit uphill to start). Beautiful view of waterfall from breakfast area and good continental selection for breakfast. Parking is a minor issue, no AC for summer months stay can be an issue. Overall, we would return her and do recommend it.
Read More
Try it
10.0
/10
Reviewed 601 week(s) ago

Expedia Group verified review

Hospitality is excellent. Very nice staff Liked the hotel. Will visit it again
Garner
10.0
/10
Reviewed 615 week(s) ago

Hotels.com verified review

Fantastic service, made us feel very welcomed from the time we checked in from the time we left. Views are awesome!
Ole
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Helt greit hotell med halvpensjon. Prøvde ikke spa avdelingen da vi prioriterte afterski. Litt langt å gå til skiheisen men skibussen hentet oss utenfor hotellet.
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

Die Unterkunft befindet sich in eiern Abrißgegend, daneben Ruinen. Ein separates Haus (Residenz) ist über einen längeren Weg von dem Hotel erreichbar. Dort gibt es keine weiteren Einrichtungen. Die Wellnesseinrichtungen sind massiv in die Jahre gekommen. Es gibt keinen Reinigungsservice im Schwimmbad als auch im Zimmer.
Verified traveler
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Das Personal war sehr unfreundlich und die Mängel wurden nicht behoben. Wellnessbereich war kalt. Das Positive an der Unterkunft war die Appartements
Jörg
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Die Sauberkeit und Lage waren leider die einzigen positiven Eindrücke. Die Einrichtung ist schon sehr alt, die Betten bretthart und die Decken leider viel zu warm für das viel zu Warm beheizte Hotel.
Bjarne
4.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Personalet er flinke nok og hjælpsomme, især ham med hestehalen. Det er bare ikke nok. Hotellet er meget gammeldags og kedeligt indrettet, sengene er dårlige, maden er elendig, fitnessrummet er dårligt, der er ingen terrasse at sætte sig ud på i godt vejr, ej heller altaner på værelserne. Det er dog hyggeligt med vandfaldet lige uden for døren, men det er kun de mest heldige i restauranten, der kan nyde udsigten til vandfaldet. Pladserne skifter ikke løbende. Der stod bjergudsigt i beskrivelsen, vi kiggede lige ind i muren på kirken på modsatte side eller op ad en bakke
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Het vriendelijke personeel was heel gastvrij en hadden tijd voor een praatje
Thomas
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Vi havde et dejligt ophold op Sanotel. Værelserne var af ældre dato, men meget store og rummelige. Rengøring var god. Halvpension var god. Wellness m. sauna og tyrkisk bad var godt, men boblebadet og poolen var ikke så varmt. Hotellet ligger ca. 15 min. gang fra centrum, og når man går fra hotellet til centrum er det meget stejlt. Jeg ville helt sikkert bo der igen.
Read More
Verified traveler
6.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Vi hade en lägenhet som var OK i storlek men sliten. Daglig städning var bara tömma soptunnor, inget mer även om det stod på bokning. Vi hade inte förbokat frukost och när vi kom fram var det full. Det var dock lätt at fixa själv i lägenheten. Personal i restaurangen var supertrevligt, i receptionen var det blandat. Skulle inte åka tillbaka...
Read More
Jan
8.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Alt i alt en nogenlunde fornuftig positiv oplevelse. 1/2 pension som buffet både morgen og aften med salatbar flere kødretter samt vegansk. Vi fik værelser på 4 sal (elevator :-)) med udsigt og altan direkte til det maleriske vandfald. Fine store værelser i gedign østrisk stil. Fin rengøring og høfligt personale. Eneste anke var at der stort set ikke var noget vandtryk i bruseren / badekar. Lidt slidt reception og manglende bar og opholdsområde til efter ski hygge. Ved check out aftenen før afrejse, måtte jeg betale for hele opholdet (ca. 3000 Euro) selvom jeg insisterede på at de allerede havde trukket over 10.000 Dkr., mere end 1 måned tidligere. Chefen var skråsikker og ville have fuld betaling. Så betalte i første omgang. Efterfølgende samme aften lykkedes det mig at logge på den lidt sløje wifi og gennemgå min bank. Jeg medbragte min pc så hun/chefen kunne se deres egne oplysninger i min bank og den betaling der havde fundet sted. Hun fandt hårdt presset en betaling frem 5 uger tidligere og måtte refundere mig penge med det samme. jeg kan simpelt hen ikke forstå hvordan det kan forekomme når man booker gennem Hotels.com. Sløjt sløjt.
Read More
Jens
8.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Søde medarbejdere. Skibus holder lige foran døren. Perfekt.
Rune Morten
4.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Her var det litt å ta tak i. Hotellet ligger bra til. Men er det et hotel eller er det leiligheter som leies ut. Det var noe vi lurte på. Årsaken til at vi lurte på det var at det sto i vår booking om at det var daglig renhold. Noe som ikke stemte, da vi hadde en leilighet/ residens som de så fint kalte det. Vi skulle være der i 1 uke. Etter nesten at hele uka hadde gått. Så hadde vi ikke fått noen nye hånduker og rommet var ikke rengjort. Noe vi tok opp med resepsjon. Og de sa at det ikke var daglig renhold og at vi ikke hadde daglig renhold. Noe som ettertrykkelig står på vår reservasjon. Vi burde ha kommet ned i resepsjonen og spurt etter håndduker fikk vi beskjed om. Når vi da spurte om de kunne bytte håndklær så skulle de gjøre det. Noe de selvsagt ikke gjorde. Vi orket ikke på nytt å gå å klage i resepsjonen. Men brukte de gamle håndklærne. Vi spurte også om man kunne regulere varmen på rommet på grunn av at det var veldig varmt der. Men da fikk vi beskjed om å sette opp vinduene. De sto oppe hele uken på grunn av at man ikke kunne regulere den. Bruker normalt ikke å klage slik, men her var det skikkelig dårlig. Vi lå ikke i selve bygningen men i en bygning rett opp i en bakke over en vei. Ca 20 meter fra selve bygget. Wifi fungerte ikke.
Read More
Verified traveler
6.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Väldigt stort och rent hotell dock var det nästan alltid sura miner i receptionen. All annan personal var mycket trevlig.
David
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Meget fint og stor lejlighed. Bus stop foran hotel,og efter 5 stop var vi på ski pisten i Bad Gastein. Det var meget nemt da vi har haft også vores 2 børn med. View fra vores lejlighed.
matti
6.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

kesä kuumalla ilmastoinnin puute iso miinus,suihkukaappi myös pieni,sijainti ok
Number of reviews per page
20
40