Vienna Garden

The location was perfect, nice and clean equipment and very helpful responsible person. We can recomment this place to all visitor as well like we with children, too.

Perfect

Nice apartment, very clean, wifi works good and close to public transport (bus and underground)

Horrible stay. It is not a hotel but an apartment. No service but they ask for cleaning service fee which we never ask for and they never provide. They put a cleaning service fee in optional service like parking and late check-in. We never ask for such service. They never provide any cleaning service during our stay (it is not a hotel). But they charge us €30 for optional cleaning service we never asked for and never received!

A nightmare- I had arranged a time to meet somebody to get access & keys. As pre-arranged, with the directions to get there (but not how to access a key), I was there at 2:10pm for 2-3pm check-in. but nobody to meet me, and the phone number I was given unanswered. I called Hotels.com customer services, after 3 (international) calls, lasting 40min+, I was eventually told that they could not reach Vienna Garden, and Hotels.com would transfer me to the relocation team. Shortly after, I eventually received a call from Vienna Garden (5 unanswered calls, 3 calls and 40min on hold to hotels.com, 5% battery left, 80min outside in 5*C). They had the times wrong, although it was confirmed in writing. I was then told of a key in a combination locker at the door - instructions I was not given before, and apparently should have. I was asked to pay cash, which I was happy to do, but nowhere on the booking info, confirmation or email confirmation was a compulsory cleaning fee of EUR30 mentioned - only listed as 'optional extras' and as such, I did not expect to be forced to pay this, especially nice the extremely bad service that I had just experienced - although the lady checking me in admitted their mistake. Hotels.com offered me £30/EUR43 1-year voucher, I doubt this will cover my phone bill! Nowhere to store luggage after check-out and although there is a kitchenette, there's no coffee/tea, bring your own. Considering all this, booking a hotel would have been much better value.

hassle to check in as there is no reception counter. Clean, spacious, near trams, shops and quite pleasant to stay except for the high spiral staircase, making it tiring to carry heavy luggages

This is a self catering apartment and it's a real gem. We found it well priced. The apartment is very clean and the kitchen has all you'll need to prepare basic meals. Getting around from here is a breeze with a bus and a tram line just around the corner. Although situated in an apartment block, it is very quiet. We can recommend this unit for families looking for a clean place to stay close to all major attractions.

Fatal, dos horas esperando para que nos abrieran la puerta y cargos extra de limpieza que nunca nos avisaron

Waren nur zwei Nächte anwesend, das Bett war für uns große Menschen etwas eng, schmal. Ansonsten alles schön 😊 Für unseren Aufenthalt perfekt, gegessen haben wir außer Haus 😀

Meget centralt, gå afstand til det hele. Hvis man kommer i bil skal man Være opmærksom på der ikke er p-plads til lejligheden. Det koster 2euro/time at holde på gaden. Man kan holde i park & ride for Ca. 20euro for en uge. Der fra kører der busser til centrum, eller man kan gå hvis man er frisk.

Vienna Garden ist kein Hotel sondern einzelne Appartments in normalen Stadthäusern. Unser einzimmerappartment lag ca. 5min vom Museumsquartier und 15min vom Stephansdom entfernt in einem Wiener Stadthaus. Das Appartment erreichte man durch zwei Innenhöfe. Wer also in wien wie ein Wiener leben möchte und auf den Service eines Hotels (Rezeption, Concierge, Roomservice, etc) verzichten kann ist hier richtig aufgehoben. Durch die Nähe zum Spittelberg, Museumsquartier und Ring ein idealer und preisgünstiger Ausgangspunkt für eine Wienreise.

Es wird noch eine extra Reinigungsgebühr verlangt/verrechnet!

Im allgemeinen eine schöne, einfache Wohnung mitten in Wien ohne Luxus.

Mycket trevli lägenhet, liten, men mycket välutrustad och perfekt läge, promenadavstånd till allt.

Location is perfect to reach everywhere.Apart is clean. It was wonderful. Thanks vienna garden for your sweet apart :)

På billederne virker lejligheden væsentlig større end den faktisk er det er en studio-lejlighed. Indretningen er gennemført. Det er relativt let at gomme fra lufthavnen til lejligheden - s-bahn Wien Mitte Landstrasse og så U-bahn U3 til Volkstheater - herefter 700 meter

I was not satisfied with the lack of information that Hotels.com provided me before I booked this apartment. There is an additional 30 euro cleaning fee, and they require the total amount to be paid CASH and IN ADVANCE. If you're aware of these details, then the apartment is actually quite nice, and I'd happilly recommend it. We had to make an appointment with one of Vienna Garden's staff to get keys for the unit and he was nice and helpful. The apartment is modern, and well equipped. The location is great - you'll be close to the subway line, and you'll also be able to walk to most places easily.