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Hotel Noorjahan Grand
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Hotel Noorjahan Grand
Hotels
8.0
/10
Very Good
56 reviews
What Guests Say About Their Stay
Jahanara
10.0
/ 10
We really liked our stay here and we were very well looked after. We had booked 3 rooms as a family and as it was during the protests/riots recently the hotel was practically empty so we got the pick of the rooms. Sanzina at reception really looked after us and made sure we had everything we needed. The rest of the staff were very accommodating aswell especially the guy who cleaned my room as he made sure I had 3 towels everyday & just got me whatever I needed. I had the corner room which had two big windows which I liked (I am claustrophobic) so wouldn’t have wanted a room with no or small windows. Breakfast was generally good, I would however recommend more fruit and/or healthier foods ie wholemeal chapatti. Just a few minor points, there is a damp smell in some areas which the hotel is trying to sort out, but it is a hot humid country so probably difficult, maybe tiled flooring would be better. I would also recommend having creamer or milk in the rooms for tea/coffee, maybe change up the variety at breakfast a bit more as we were there for 10 nights and the brekkie got a bit boring albeit there was a good selection. Overall a great hotel, probably the best in the area and we all felt at home and the staff looked after us very well.
Ahmed
10.0
/ 10
I enjoyed staying at the Hotel, Zakir was very attentive to my needs. The hotel is ideally located and has a very good standard. I would recommend it to others.
I was a little disappointed though with the gym out of service. I guess something like this can't always be avoided.
Leonard
10.0
/ 10
Overall excellent experience and enjoyable stay. Facilities - from Room (upgrade) to ‘Antalya’ dining, coffee shop and leisure were extremely good.
Staff at all levels from MD to Reception, including Restaurant and Housekeeping were courteous, genuinely caring and professional.
In the Area
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Waves 1, Ritz Tower, Dargah Gate, SYLHET SMA, Sylhet S., Sylhet, Bangladesh, 3100
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Hotel Noorjahan Grand
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What's around Hotel Noorjahan Grand
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Waves 1, Ritz Tower, Dargah Gate, SYLHET SMA, Sylhet S., Sylhet, Bangladesh, 3100
Discover More About Hotel Noorjahan Grand
Location
Hotel Noorjahan Grand is located in area / city Sylhet SMA.
About Hotel Noorjahan Grand
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Noorjahan Grand exclusively for you.
With all facilities offered, Hotel Noorjahan Grand is the right place to stay.
All facilities in Hotel Noorjahan Grand
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Express check-in
- Tours
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Things to Do
- Health club
- Outdoor pool
- Garden
- Pool cabanas
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
General
- Banquet
- Smoking area
- Parking
- Terrace
Food and Drinks
- Poolside bar
- Breakfast
- Snack bar
Business Facilities
- Meeting facilities
- Business center
Transportation
- Valet parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Noorjahan Grand
Important Note
- Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 12:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Noorjahan Grand | 48 |
Number of floors in Hotel Noorjahan Grand | 10 |
Another facilities in Hotel Noorjahan Grand | Laundry service, Newspaper in lobby, Express check-in, Tours, Luggage storage |
Frequently asked question in Hotel Noorjahan Grand
What are available facilities at Hotel Noorjahan Grand?
There are top facilites at Hotel Noorjahan Grand such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Noorjahan Grand?
The standard check-in time at Hotel Noorjahan Grand is starting from From 12:00 while the latest check-out time is at Before 12:00
Does Hotel Noorjahan Grand provide breakfast?
Yes, Hotel Noorjahan Grand provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Noorjahan Grand
Other sources (56)
8.0
Very Good
From 56 reviews
Cleanliness
7.4
Room Comfort
8.0
Service and Facilites
8.2
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Traveler Reviews Hotel Noorjahan Grand
Number of reviews per page
20
40
Top reviews
sondu
Business and Leisure
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Hotels is ok. Good location but can be little noises. Hotel need updating with decorating.
Syeed
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Check in was smooth. There was a minor issue with the room which was resolved very quickly and efficiently. GRM Mr Rony Hasan was very helpful and there was no issue thereafter. The hotel could do with some renovation but the staff were always cleaning, friendly and willing to assist whenever we saw them. Catering manager Mr Noyon was brilliant in looking after us. Food at the breakfast and the Antalya restaurant was delicious in particular the Pad Thai! I would highly recommend a stay at Noorjahan.
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Verified traveler
4.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
I recently stayed at Noor Jahan Grand in Sylhet, and unfortunately, my experience was not pleasant. I had booked a Premium Deluxe room through Hotels.com, but upon check-in, the receptionist initially gave me a Deluxe Double, which was much smaller than what I had reserved. After pointing this out, they changed my room, but the issues did not end there.
The cleanliness of the room was below standard. The toilet was not properly cleaned, and it was evident that the cushion covers and cushions had not been washed after previous use, as there were visible stains. This was quite disappointing, especially for a hotel that markets itself as a premium option.
Overall, the service and cleanliness did not meet my expectations, and I would not recommend this hotel unless they improve their standards.
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Siraze
Leisure Family
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great location and friendly stuff.
Babu
Family
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The Room was dirty and nasty also very bad door lock.
I stayed 3 days they never changed the bad sheet.
Mohammed Abu
Friends and Family
6.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Second time we’ve visited, sadly the hotel seems to have dropped in quality. For starters they messed up our booking, which we luckily noticed before arrival and mostly sorted out. 2 out of 4 rooms were booked for different dates and after sorting out only 3 out of 4 rooms were ready to use. Staff are friendly and helpful. Restaurants are as slow as ever, all orders take minimum 1 hours (minus the one time I set my phone timer and said I’m gonna take them up on the 30 mins they said it would take, it took 35 mins which is okay. We got a fright one night when they decided to smoke out the whole floor at 12:30am to kill mosquitos, we woke up choking on smoke. Some pre warning would have been good, as we thought the hotel was on fire. Overall quality and comfort isn’t great, I’d say it’s like a 2/3 star experience. The roof and pool are the highlights, but even they have lost their appeal somewhat.
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Verified traveler
Friends and Family
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Central location and very affordable.
Breakfast is not great and is the same everyday.
Hotel is abit outdated but comfortable and spacious rooms.
Thank you Shumon and Shuhag (sorry if name is wrong) for great service. Cleaned room and provided extra towels etc when needed.
Abu
Friends and Family
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Hotel itself is a little out dated but in the heart of syhlet city.
Good roof top restaurent.
Spacious room and very helpful staff. Booked 2 rooms (609 and 612 i think) Shumon and Shuhag were bery friendly and helpful when we needed something. Cleaned the room well.
Hotel is within good budget.
Hazi
Leisure Family
4.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Not good
Hameem
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Good facilities.
Food was not nice and the WiFi was poor.
Verified traveler
Friends and Family
4.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Room was very smelly ...i think mainly damp. Very off putting. bed sheets were not the cleanest...i think they were very old even if clean . Fridge wasn't working. Didnt get city view that i booked for . Worst of all i only found out once i checked in that ..only allowed to use the pool for 1 hr during my stay. Unbelievable...the reason i made the booking was for the pool. It was 38c that day. Yet they never mentioned that on the website ..even when checking me in they didnt mention that use was only for 1 hr. Stayed in hotels in over 30 countries yet never been told that i can use pool for only 1 hour.
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Rafi
Friends and Family
6.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Communication before checking in was really poor. To date I have not been contacted about my query. We even tried to phone them but they didn’t pick up. (Including Hotel.com themselves)
During the stay it was not much better: we requested an additional bed/mattress (room was supposed to sleep 3) but only received this after asking twice and on the second day of our trip. We also requested for a bathrobe but this was only given to us on day 4 of our booking.
Staff were friendly so no issues there but they don’t seem to respond to queries unless you ask multiple times.
There seems to be a mild bed bug problem as 2/3 of us were bitten on legs and back. However I do have high praise for being mosquito free which is really hard in Bangladesh so well done!
Facilities were really nice, in and out of the room; however the WiFi was atrocious to the point where 3G did a better job hotspotting my laptop than the actual WiFi and I was unable to work; definitely an area of improvement for working travellers.
Food was really nice, loved the breakfast options!!
The pool and skyline view were exceptions in my opinion.
Can see that this hotel is on its way up to being really good but still improvements required.
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Jahanara
Business and Leisure Family
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
We really liked our stay here and we were very well looked after. We had booked 3 rooms as a family and as it was during the protests/riots recently the hotel was practically empty so we got the pick of the rooms. Sanzina at reception really looked after us and made sure we had everything we needed. The rest of the staff were very accommodating aswell especially the guy who cleaned my room as he made sure I had 3 towels everyday & just got me whatever I needed. I had the corner room which had two big windows which I liked (I am claustrophobic) so wouldn’t have wanted a room with no or small windows. Breakfast was generally good, I would however recommend more fruit and/or healthier foods ie wholemeal chapatti. Just a few minor points, there is a damp smell in some areas which the hotel is trying to sort out, but it is a hot humid country so probably difficult, maybe tiled flooring would be better. I would also recommend having creamer or milk in the rooms for tea/coffee, maybe change up the variety at breakfast a bit more as we were there for 10 nights and the brekkie got a bit boring albeit there was a good selection. Overall a great hotel, probably the best in the area and we all felt at home and the staff looked after us very well.
Read More
Md
Leisure Family
4.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Little bit good
Ahmed
10.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
I enjoyed staying at the Hotel, Zakir was very attentive to my needs. The hotel is ideally located and has a very good standard. I would recommend it to others.
I was a little disappointed though with the gym out of service. I guess something like this can't always be avoided.
Bibash
Business and Leisure
2.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
This place is nothing like the photos. Hotel is completely outdated. I booked the royal double room it was so small and was not what the pictures showed. Bathroom shower floor was broken, and sink, super dirty. Place just needs renovation. Greeting from Reception was poor. Eventually they gave me much better room, transportation going to this hotel is very bad because there is construction front of the hotel. Overall I would not recommend if you’re looking for a clean place. Breakfast was decent and do not provide bottle water and have to pay.
Floor Staff was very friendly and helpful.
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Mohammed Abu
Friends and Family
8.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
We enjoyed our stay, although the hotel is a little rough around the edges. Some of the rooms had an awful chemical smell, the noise pollution from outside was 24/7. Staff are really helpful and friendly, service from hotel staff was excellent but the hotel restaurants were very slow. Location is great for shopping trips in Sylhet.
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Md Gias
Leisure with Friends
6.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
As mentioned in ratings.. Decent but not grand.
Motaher
8.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
Was a great location
Staff were very helpful
Leonard
10.0
/10
Reviewed 125 week(s) ago
Hotels.com verified review
Overall excellent experience and enjoyable stay. Facilities - from Room (upgrade) to ‘Antalya’ dining, coffee shop and leisure were extremely good.
Staff at all levels from MD to Reception, including Restaurant and Housekeeping were courteous, genuinely caring and professional.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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