Citybox Brussels Centre Louise

Good location, near shopping area and the ferries wheel. There are cafes, shops and restaurants nearby. About 30 mins walk to the grand place. Very clean but basic. The AC did not work well so we ended up sleeping in the heat.

I enjoyed my stay at citybox. Nice comfortable hotel. Only wish the room had a TV. That is the only let down.

Perfect

Good

Cant comment on parking since i didnt have a car but everything else was great! Excellent helpful staff too

Out of the 4 nights I have stayed in the property, the first half were troubling, but the second half was acceptable. The top floor room I was first assigned to didn't have functional air circulation (warm humid air was expressed even if the aircon was turned to max setting). Fortunately, under the help of the hotel staff I was moved to a lower floor. However, there was a power issue on the floor the next night and it wasn't fixed until beyond midnight. The staff member was being as helpful as they can, but there weren't enough staff to manage a separate customer issue as well as the power issue (which affected more rooms). The room reminds me of another hotel brand which are also minimalistic in branding and services, but unfortunately my experience in Citybox Brussels has deterred me from choosing the brand in other cities, which is a shame. I do have to say I am thankful for the in-house staff which tried their best to troubleshoot things, and the room itself is fine (furniture and interior design wise) but the rooms are inconsistent in quality, so the opinions are polarizing.

Quiet place

Fantastic location for a few days in Brussels, room had everything I needed!

Very basic, but okay

Way to simple for my taste, no TV and lack of amenities.

First time we booked in a modern, self-service hotel in Brussels known for its affordable design, convenient location, and efficient check-in/out process. It was a blast while it was near places we wanted to go to.

It’s my second time being there and it is just lovely and amazing

Self service check in experience is not straightforward. Easy to make mistake. GUI needs work Soap dispenser was empty in Bathroom. Was not sure tap water was potable/drinkable in Brussels. No water bottle machine in Hotel.

No complaints, rooms were clean and modern.

Brussels Hotel for a non eventful Saturday night was expensive. Citybox is exactly what it says. You are in a box. While I would understand it if it was to keep costs down, it wasn't cheap. It also was in an ok region, but nothing special was at the doorstep to make this a prime location.it wasn't horrible, but over priced. If i win the lottery, I might consider staying again, as it had facilities that required paying for, like laundrette for 7€, coffee machine for 3€, plates and fridge, but lacking kitchen utensils to prep and cook food. Maybe ok for breakfast?

1st room exceptional hot and air con not working, but room changed without hesitation by reception staff. Liked the shared facilities including washing machine and kitchen. Unfortunately the air conditioning in the rooms was poor. great central location, 2 minutes walk to Louisa metro.

Very good place i like it . A special the luggage storage

nice location and clean hotel

Lovely stay in this place, very convenient to most sightseeing places in Brussels..

I was so disappointed about this hotel I wanted to give them a good rating but I’m so mad I was charged twice one in my master card then boa Credit card I called Expedia, Expedia called city box, they kept saying I was only charged one time I have receipts to show them I sent it to Expedia, still denying that I was charged twice