ibis Brussels Airport

Nothing to share. Arrived late, left early.

Basic, need some renovation

The room was clean, but without necessarily accessories. No tresor, the hair dryer ilwas constantly overheated and didn't work. And the main issue was missing brush for toilet.

Breakfast was worth it, friendly staff, clean room and amiable environment

Could be better but regular and serious day to day cleaning meeds to be carried out on daily basis. Dust and cobweb are abundant in the room and staff should verify the smooth operating of wifi and tv.

Came a few days for a conference in a nearby hotel that was more expensive. Exceeded my (moderate) expectations. The chain is in general quite predictable though. Train station is convenient bit quite far away. No commerce, no restaurant at reasonable distance. Walked to downtown but not a great walk.

Older hotel kept up quite well. Decent breakfast and quiet enough for a good sleep. Staff in reception explained which public bus to take to get to the airport the next day. That was kind and really helpful.

Not impressed by customer service

Pretty unimpressive. I thought maybe I accidentally checked in at the Budget IBIS. Decent breakfast though.

Great for the airport

Excellent

Cool

Comfortable stay for 2 nights. Staff friendly and helpful. Room was clean with a good shower, hairdryer, reasonably comfortable bed, soft pillows. Buffet breakfast has a good selection of hot and cold items. The restaurant in the evenings can get busy, as there is not much else in the area. The De Lijn 272 bus stops very close to the hotel (150m) and goes to the airport (15 - 20 mins) or to Brussels Noord.

The hotel was functional but not stellar. I had anticipated a shuttle service to the airport, but instead was instructed to take a city bus. There was nothing to eat until the restaurant opened at 18:00. The room itself was fine.

Nice

The hotel is dated and near a refugee camp that is very poorly presented. The area and hotel itself were extremely loud, the corridors remained busy all night. You can hear planes taking off and cars driving along the road. We were quite far outside of the city, so we opted to get food at the hotel, by the way the restaurant is closed on weekends! So we were left with a “light” menu which was just overpriced pasta. I paid €7.50 for a water and €50 for spaghetti, and pizza. The room itself was dated and the mattress kept folding over every time we adjusted the sheet that didn’t fit. There was hair on the wall in the bathroom, and hair/ staines in the toilet. The door to the bathroom also didn’t secure, so make sure you’re comfortable with your guest if you’re not alone. After a terrible night sleep we had to be up at 4:30 am for our flight, the doors were locked and no one was at the desk to let us out. We finally found someone who was extremely rude to us, she just opened the door and went back. We had to walk up the road to catch the bus, and there is no sidewalk out the front. So my wife and I tried to go down the road in the back, however we were confronted by a man in a white Mercedes who slowed down next to us, then pulled up to block the pavement in front of us. We quickly turned around and headed back to the hotel, he followed us back to the hotel lot but wasn’t able to turn in because of a bar! We decided on the front way after that. Be careful if you stay here!!

Clean

No tea / coffee in room. No iron either. Breakfast was very poor. Not easy to get to from airport as a lot of the hotels have given up their transport. Staff were friendly and helpful though. It was clean albeit dated. 1 towel - fine as on my own, but difficult if you were a couple I guess! Bed and pillows were acceptable - had worse!

It does its job for spending one night while waiting your next flight. Overpriced though.

The staff was very friendly and helpful and the rooms were great.