Brahma Blue Resort

Service Apartment
8.6
/10
Very Good
25 reviews

What Guests Say About Their Stay

Cherron

10.0
/ 10
Its like being on your own private island! You have to be shuttled back and forth to the mainland. Its very quiet and peaceful. The staff is excellent! EVERYDAY the lady from the Office personally asked if we needed anything.I never received service comparable to that at any other hotel that I have stayed in. We had a washer/dryer in our unit and that was a bonus.The living space provided was more than adequate which included a large screened balcony. I ❤️ Brahma Blue.

David

10.0
/ 10
We really enjoyed Brahma Blue! Darryl was very helpful and informative before and during our stay. He wanted to make sure we knew how to get there - by going to their dock in San Pedro to get a short (5 minute) boat ride across the bay. Beautiful grounds, amazing sunsets, great restaurant with a cool owner (Chris) that accomodated my egg allergy in one of the best ways anyone has, ever. Bring a few snacks/groceries and drinks with you on day 1 as you do need to go elsewhere to get supplies. Their restaurant is open morning-night though. The condo/flat we were in was more than enough and well-setup. Nice balcony, clean, uncluttered space, great kitchen, etc.

Darrren

10.0
/ 10
We were in Belize early February 2025. We had three nights with Brahma Blue and would gladly recommend it. Highlights include beautiful rooms and a WONDERFUL cafe, where Gil makes great meals/drinks. Very easy to get to and forth to Ambergris Caye ( 4 minute boat ride) and a big break from San Pedro. Darrell, the concierge, is helpful and even packaged a forgotten Ipad to our next destination! Downsides are that you do need to follow a scheduled ferry ride or pay a little extra; there isn't a lot to do at Brahma Blue- kayaks weren't really set up for guests- and we did have a fire alarm monitor go off in an unoccupied room and they didn't seem to have a procedure to fix that- we all just got lucky the handyman happened to be there very late in the night. Would recommend for sure if you are looking for quiet, somewhat affordable rooms and a good place to have a nice meal/drink.
In the Area
See Map
West San Pedro, Corozal District, Belize

Main Facilities

Read More
Parking
Near San Pedro House of Culture
Read More
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What's around Brahma Blue Resort

West San Pedro, Corozal District, Belize
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Lobby Brahma Blue Resort
Lobby 2 Brahma Blue Resort

Discover More About Brahma Blue Resort

General


Near San Pedro House of Culture

Location


Located in San Pedro, Brahma Blue Resort is on the boardwalk/promenade, a 3-minute drive from Boca del Rio and 13 minutes from Secret Beach. This spa aparthotel is 7 mi (11.3 km) from Mexico Rocks and 9.7 mi (15.6 km) from Belize Barrier Reef.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

GoFish Belize - 1.1 km / 0.7 mi
Boca del Rio - 1.1 km / 0.7 mi
Tackle Box Canyons - 2.1 km / 1.3 mi
Secret Beach - 4.8 km / 3 mi
Mexico Rocks - 11.3 km / 7 mi
San Pedro Beach - 14.1 km / 8.7 mi
Boca Del Rio Beach - 15.2 km / 9.5 mi
The Gallery of San Pedro Ltd - 15.4 km / 9.6 mi
Belize Barrier Reef - 15.6 km / 9.7 mi
Belizean Melody Art Gallery - 16 km / 9.9 mi
San Pedro Central Park - 16.1 km / 10 mi
San Pedro Church - 16.1 km / 10 mi
San Pedro House of Culture - 16.2 km / 10.1 mi
San Pedro Town Hall - 16.3 km / 10.1 mi
Reef Runner Glass Bottom Boat - 16.5 km / 10.3 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages and facials. This aparthotel also features concierge services, a picnic area, and barbecue grills. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

Business Facilities


Featured amenities include dry cleaning/laundry services, laundry facilities, and a safe deposit box at the front desk. A ferry terminal shuttle is provided at no charge (available on request), and free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.

Rooms


Make yourself at home in one of the 14 individually decorated guestrooms, featuring kitchenettes with refrigerators and ovens. Rooms have private balconies. Conveniences include safes and microwaves, and housekeeping is provided daily.

All facilities in Brahma Blue Resort

Bar, Cafe and Lounge Brahma Blue Resort
Bar, Cafe and Lounge
Swimming Pool Brahma Blue Resort
Swimming Pool
Entertainment Facility Brahma Blue Resort
Entertainment Facility
Common Space Brahma Blue Resort
Common Space
Lobby Brahma Blue Resort
Lobby

Things to Do

  • Romantic proposal packages
  • Barbecue
  • Outdoor facilities
  • Marina
  • Picnic area
  • Garden
  • Spa
  • Beach towel
  • Sun loungers

General

  • Fireplace in lobby
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Concierge

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Airport transfer
  • Beach shuttle

Sports and Recreations

  • Beach volleyball
  • Fishing

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Ferry terminal shuttle

Accommodation Policy & General Information in Brahma Blue Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • The property is professionally cleaned.

Check-in/Check-out Time

Check-in:
15:00 - 17:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 15 per vehicle (roundtrip, maximum occupancy 5)
  • Late check-in fee: USD 10 for check-in between 7:00 PM and 9:00 PM
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, No cribs (infant beds) available, On bay, Property uses a professional cleaning service, Beach nearby, No elevators

General Information

Popular Facilities
Parking
Check-In / Check-Out Time
From 15:00 - 17:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Brahma Blue Resort
14
Number of floors in Brahma Blue Resort
4
Another facilities in Brahma Blue Resort
Romantic proposal packages, Barbecue, Outdoor facilities, Marina, Picnic area

Frequently asked question in Brahma Blue Resort

What are available facilities at Brahma Blue Resort?
There are top facilites at Brahma Blue Resort such as Parking. (some may require extra charges)
What is normal check-in & check-out time at Brahma Blue Resort?
The standard check-in time at Brahma Blue Resort is starting from 15:00 - 17:00 while the latest check-out time is at Before 11:00
Does Brahma Blue Resort provide breakfast?
Yes, Brahma Blue Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Brahma Blue Resort?
Brahma Blue Resort is a 3.5-star hotel.
How many floors does Brahma Blue Resort have?
Brahma Blue Resort has 4 floors.
See All

More Reviews from Other Guests in Brahma Blue Resort

8.6
Very Good
From 25 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Brahma Blue Resort

Number of reviews per page
20
40
Top reviews
Cherron
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Its like being on your own private island! You have to be shuttled back and forth to the mainland. Its very quiet and peaceful. The staff is excellent! EVERYDAY the lady from the Office personally asked if we needed anything.I never received service comparable to that at any other hotel that I have stayed in. We had a washer/dryer in our unit and that was a bonus.The living space provided was more than adequate which included a large screened balcony. I ❤️ Brahma Blue.
Read More
Monique
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Beautiful Island, Poor Communication My family and I stayed in the penthouse at Brahama Blue Resort, and while the island and views were stunning, poor communication and service made our stay frustrating. We arrived around 12:30 PM, as previously communicated with management, only to be told check-in wasn’t until 3 PM. Had this been mentioned earlier, we would have stayed on the main island longer instead of waiting outside. The penthouse was spacious with breathtaking views, but several issues dampened our stay. The private hot tub, a major reason for booking, was dirty and unusable. The master bedroom TV didn’t work, and the bathroom had a strong sewage smell. Despite reporting these concerns, management was dismissive, and only after repeated messages via WhatsApp did we get any response. On the positive side, all rooms had air-conditioning, and the café served great food. However, the biggest frustration was the boat service. Signs stated after-hours rides were 20 Belizean dollars per person, but on departure day, we were suddenly charged $100 USD for a five-minute ride—despite being previously quoted $25. They later covered half the cost, but the lack of transparency was disappointing. Overall, the island is beautiful, but the poor communication and lack of responsiveness made this far from a perfect stay.
Read More
David
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

We really enjoyed Brahma Blue! Darryl was very helpful and informative before and during our stay. He wanted to make sure we knew how to get there - by going to their dock in San Pedro to get a short (5 minute) boat ride across the bay. Beautiful grounds, amazing sunsets, great restaurant with a cool owner (Chris) that accomodated my egg allergy in one of the best ways anyone has, ever. Bring a few snacks/groceries and drinks with you on day 1 as you do need to go elsewhere to get supplies. Their restaurant is open morning-night though. The condo/flat we were in was more than enough and well-setup. Nice balcony, clean, uncluttered space, great kitchen, etc.
Read More
Cody
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Clean, good food, out of the way,
Darrren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

We were in Belize early February 2025. We had three nights with Brahma Blue and would gladly recommend it. Highlights include beautiful rooms and a WONDERFUL cafe, where Gil makes great meals/drinks. Very easy to get to and forth to Ambergris Caye ( 4 minute boat ride) and a big break from San Pedro. Darrell, the concierge, is helpful and even packaged a forgotten Ipad to our next destination! Downsides are that you do need to follow a scheduled ferry ride or pay a little extra; there isn't a lot to do at Brahma Blue- kayaks weren't really set up for guests- and we did have a fire alarm monitor go off in an unoccupied room and they didn't seem to have a procedure to fix that- we all just got lucky the handyman happened to be there very late in the night. Would recommend for sure if you are looking for quiet, somewhat affordable rooms and a good place to have a nice meal/drink.
Read More
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

I really enjoyed staying at Brahma Blue with my 7yo son. Darrel and other staff members were very accommodating and welcoming. The weather wasn't too pleasant during our stay, but we still enjoyed the pool and the Coconut Cafe on the pier. It very very peaceful and quiet place if you are into that.
Officer
icon-Family
Family
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

I didn't like the staircase climbing and mosquitos but the condo was nice inside and the host was nice and tried to help out with that.
Bertina
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Staff very nice and helpful
tamara
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

This place is not as advertised. Terrible wifi. Dilapidated exterior and surroundings. No beach access! Mosquito infestation m. I checked out the very next day and would have nit even stayed that night but was stranded. It’s a deserted island. Period! Don’t stay here!!!!!’nnnn
Lisha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 243 week(s) ago

Expedia Group verified review

I loved my hotel n my hotel room. The island alone was very beautiful. The city i didnt to much care for very busy everyday. 😍😍😍
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

Brahma Blue has excellent staff and they make it easy for you to get access to the town and to activities. Would definitely recommend staying here if you like more space and a little more quiet. The restaurant is great too.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 261 week(s) ago

Expedia Group verified review

Staying at Brahma Blue is like staying with family. You will get to know the staff and feel part of the community. The Coconut Cafe is great and the rooms/grounds are beautiful. There are sweet dogs running around the property, which adds to the homey feel.
karen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

This is a great hotel that is a short boat ride away from the hustle and bustle of San Pedro. We enjoyed relaxing by the pool and went on two amazing snorkeling excursions they arranged for us ( picked us up at the dock!). Sunsets are amazing, the room is great and the staff was friendly. I highly recommend staying here!
Herbert S
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

the rooms were very nice and big. But you have to know about couple things that made our stay very uncomfortable and inconvenient. first of all there is no beach ... 2nd there were so many mosquitos because of the location and we all came back home itching. but the worst thing for us for the location of this hotel.. you can only get there by boat. Boat schedule was not followed by hotel. and there are very limited amount of runs that they do. if you don't make it to boat, you pay 10$ for ride off schedule ( it added up good ) or you sit on a pier and feed mosquitos. you have to pay every time you call for the boat. restaurant on the site is nice but opens for breakfast only at 8:30. So, if you take a tour in the morning, you have to eat somewhere else. the next boat ride is at 9 and then 10 am. you will be stock at the hotel till 10 if you eat breakfast. Our bed in master bedroom made so much noise when you sleep and turn from side to side that first night we woke up exhausted. they did fix it right away though. We would not come back to this hotel. but again, if you are looking to sit by the pool all day and feed mosquitos then it's a nice place.. like I said in the beginning: rooms are nice and big , pool is clean, staff is nice. too bad we can't add video only photos. we recorded the sounds our bad on the first night. you never heard anything like that.
Read More
Robert
4.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

The condos were an exceptional value. I would have happily given this property a 10 out of 10 had they not committed the cardinal sin. They were dishonest. The first use of the showers was cause for concern. It came with an overwhelming odor of sulfur and was short on hot water. I informed the manager of the issue. His response felt dismissive and unconcerned. However, he said that someone would take a look. I returned later in the day and asked if the problem was resolved. Again, he seemed dismissive and unconcerned. He suggested allowing the hot water to run for 5 minutes before showering. While the smell of sulfur was significantly reduced, the hot water was non-existent. Based on discussions with other guests, it is clear that I was not the only one having this issue. It is my opinion that the manager was not honest about the nature or repair of the issue. I've provided digital marketing services to the service and hospitality industries for over 20 years. The first rule when dealing with a customer concern is DO NOT BE DISHONEST. Customers will be understanding and flexible as long as they are treated with respect. Dishonesty and deception are not respectful. Lastly, thoroughly research room amenities before booking. I was disappointed to find that access to certain amenities shown on the website are limited to certain rooms or villas.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Newer resort across the lagoon from town. Was pretty much empty when we visited. Rooms was large and well decorated and furnished. Large decks provide big views. Centrally located fresh pool is available but did not look clean. Hotel uses a water taxi style boat to shuttle you back and forth to town. Water taxi schedule is posted but not strictly adhered to. From the resort transfers to area beaches easy to arrange and reasonably valued. Local tours easy to arrange at hotel while you pay an extra 20% or so as compared to making your own arrangements. Restraunt appears to be facing some challenges in maintaining adequate inventory of some menu items. Generally speaking the prep and dish quality of meals we did order was average to better than average... the exception being the cevishee which contained only snapper as protein. Food/drink pricing is high but you have to go across the lagoon to do better. We found the staff here very approachable and fluent speakers of English. We genuinely enjoyed the conversations we had with staff. The only negatives are the coffee pot not cleaned after previous guests and beach style towels unavailable to take around.
Read More
Verified traveler
10.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

great resort. obviously a little trapped away from town but they do a good job with the boat shuttle.
Kimberly
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

Fui con unos amigos y en general nos pareció muy bonito el lugar, sin embargo las puertas de nuestra suite hacían mucho ruido cada vez que las abrían.Las personas fueron muy amables.
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Number of reviews per page
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40

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Exterior 4 Brahma Blue Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 25 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Brahma Blue Resort

Number of reviews per page
20
40
Top reviews
Cherron
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Its like being on your own private island! You have to be shuttled back and forth to the mainland. Its very quiet and peaceful. The staff is excellent! EVERYDAY the lady from the Office personally asked if we needed anything.I never received service comparable to that at any other hotel that I have stayed in. We had a washer/dryer in our unit and that was a bonus.The living space provided was more than adequate which included a large screened balcony. I ❤️ Brahma Blue.
Read More
Monique
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Beautiful Island, Poor Communication My family and I stayed in the penthouse at Brahama Blue Resort, and while the island and views were stunning, poor communication and service made our stay frustrating. We arrived around 12:30 PM, as previously communicated with management, only to be told check-in wasn’t until 3 PM. Had this been mentioned earlier, we would have stayed on the main island longer instead of waiting outside. The penthouse was spacious with breathtaking views, but several issues dampened our stay. The private hot tub, a major reason for booking, was dirty and unusable. The master bedroom TV didn’t work, and the bathroom had a strong sewage smell. Despite reporting these concerns, management was dismissive, and only after repeated messages via WhatsApp did we get any response. On the positive side, all rooms had air-conditioning, and the café served great food. However, the biggest frustration was the boat service. Signs stated after-hours rides were 20 Belizean dollars per person, but on departure day, we were suddenly charged $100 USD for a five-minute ride—despite being previously quoted $25. They later covered half the cost, but the lack of transparency was disappointing. Overall, the island is beautiful, but the poor communication and lack of responsiveness made this far from a perfect stay.
Read More
David
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

We really enjoyed Brahma Blue! Darryl was very helpful and informative before and during our stay. He wanted to make sure we knew how to get there - by going to their dock in San Pedro to get a short (5 minute) boat ride across the bay. Beautiful grounds, amazing sunsets, great restaurant with a cool owner (Chris) that accomodated my egg allergy in one of the best ways anyone has, ever. Bring a few snacks/groceries and drinks with you on day 1 as you do need to go elsewhere to get supplies. Their restaurant is open morning-night though. The condo/flat we were in was more than enough and well-setup. Nice balcony, clean, uncluttered space, great kitchen, etc.
Read More
Cody
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Clean, good food, out of the way,
Darrren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

We were in Belize early February 2025. We had three nights with Brahma Blue and would gladly recommend it. Highlights include beautiful rooms and a WONDERFUL cafe, where Gil makes great meals/drinks. Very easy to get to and forth to Ambergris Caye ( 4 minute boat ride) and a big break from San Pedro. Darrell, the concierge, is helpful and even packaged a forgotten Ipad to our next destination! Downsides are that you do need to follow a scheduled ferry ride or pay a little extra; there isn't a lot to do at Brahma Blue- kayaks weren't really set up for guests- and we did have a fire alarm monitor go off in an unoccupied room and they didn't seem to have a procedure to fix that- we all just got lucky the handyman happened to be there very late in the night. Would recommend for sure if you are looking for quiet, somewhat affordable rooms and a good place to have a nice meal/drink.
Read More
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

I really enjoyed staying at Brahma Blue with my 7yo son. Darrel and other staff members were very accommodating and welcoming. The weather wasn't too pleasant during our stay, but we still enjoyed the pool and the Coconut Cafe on the pier. It very very peaceful and quiet place if you are into that.
Officer
icon-Family
Family
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

I didn't like the staircase climbing and mosquitos but the condo was nice inside and the host was nice and tried to help out with that.
Bertina
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Staff very nice and helpful
tamara
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

This place is not as advertised. Terrible wifi. Dilapidated exterior and surroundings. No beach access! Mosquito infestation m. I checked out the very next day and would have nit even stayed that night but was stranded. It’s a deserted island. Period! Don’t stay here!!!!!’nnnn
Lisha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 243 week(s) ago

Expedia Group verified review

I loved my hotel n my hotel room. The island alone was very beautiful. The city i didnt to much care for very busy everyday. 😍😍😍
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

Brahma Blue has excellent staff and they make it easy for you to get access to the town and to activities. Would definitely recommend staying here if you like more space and a little more quiet. The restaurant is great too.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 261 week(s) ago

Expedia Group verified review

Staying at Brahma Blue is like staying with family. You will get to know the staff and feel part of the community. The Coconut Cafe is great and the rooms/grounds are beautiful. There are sweet dogs running around the property, which adds to the homey feel.
karen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

This is a great hotel that is a short boat ride away from the hustle and bustle of San Pedro. We enjoyed relaxing by the pool and went on two amazing snorkeling excursions they arranged for us ( picked us up at the dock!). Sunsets are amazing, the room is great and the staff was friendly. I highly recommend staying here!
Herbert S
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

the rooms were very nice and big. But you have to know about couple things that made our stay very uncomfortable and inconvenient. first of all there is no beach ... 2nd there were so many mosquitos because of the location and we all came back home itching. but the worst thing for us for the location of this hotel.. you can only get there by boat. Boat schedule was not followed by hotel. and there are very limited amount of runs that they do. if you don't make it to boat, you pay 10$ for ride off schedule ( it added up good ) or you sit on a pier and feed mosquitos. you have to pay every time you call for the boat. restaurant on the site is nice but opens for breakfast only at 8:30. So, if you take a tour in the morning, you have to eat somewhere else. the next boat ride is at 9 and then 10 am. you will be stock at the hotel till 10 if you eat breakfast. Our bed in master bedroom made so much noise when you sleep and turn from side to side that first night we woke up exhausted. they did fix it right away though. We would not come back to this hotel. but again, if you are looking to sit by the pool all day and feed mosquitos then it's a nice place.. like I said in the beginning: rooms are nice and big , pool is clean, staff is nice. too bad we can't add video only photos. we recorded the sounds our bad on the first night. you never heard anything like that.
Read More
Robert
4.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

The condos were an exceptional value. I would have happily given this property a 10 out of 10 had they not committed the cardinal sin. They were dishonest. The first use of the showers was cause for concern. It came with an overwhelming odor of sulfur and was short on hot water. I informed the manager of the issue. His response felt dismissive and unconcerned. However, he said that someone would take a look. I returned later in the day and asked if the problem was resolved. Again, he seemed dismissive and unconcerned. He suggested allowing the hot water to run for 5 minutes before showering. While the smell of sulfur was significantly reduced, the hot water was non-existent. Based on discussions with other guests, it is clear that I was not the only one having this issue. It is my opinion that the manager was not honest about the nature or repair of the issue. I've provided digital marketing services to the service and hospitality industries for over 20 years. The first rule when dealing with a customer concern is DO NOT BE DISHONEST. Customers will be understanding and flexible as long as they are treated with respect. Dishonesty and deception are not respectful. Lastly, thoroughly research room amenities before booking. I was disappointed to find that access to certain amenities shown on the website are limited to certain rooms or villas.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Newer resort across the lagoon from town. Was pretty much empty when we visited. Rooms was large and well decorated and furnished. Large decks provide big views. Centrally located fresh pool is available but did not look clean. Hotel uses a water taxi style boat to shuttle you back and forth to town. Water taxi schedule is posted but not strictly adhered to. From the resort transfers to area beaches easy to arrange and reasonably valued. Local tours easy to arrange at hotel while you pay an extra 20% or so as compared to making your own arrangements. Restraunt appears to be facing some challenges in maintaining adequate inventory of some menu items. Generally speaking the prep and dish quality of meals we did order was average to better than average... the exception being the cevishee which contained only snapper as protein. Food/drink pricing is high but you have to go across the lagoon to do better. We found the staff here very approachable and fluent speakers of English. We genuinely enjoyed the conversations we had with staff. The only negatives are the coffee pot not cleaned after previous guests and beach style towels unavailable to take around.
Read More
Verified traveler
10.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

great resort. obviously a little trapped away from town but they do a good job with the boat shuttle.
Kimberly
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

Fui con unos amigos y en general nos pareció muy bonito el lugar, sin embargo las puertas de nuestra suite hacían mucho ruido cada vez que las abrían.Las personas fueron muy amables.
You’ve read all the top reviews.
Number of reviews per page
20
40