Hotel del Rey By Poty

Good property for the value.

The overall location is great very walkable with lots of shops and dining options but we found the hotel to be poorly maintained and dirty with bugs. Our room had dirty sheets and mold in the shower dead bugs and hair on the floor. Looks nothing like the pictures on Expedia. There are signs all over that says they will be remodeling soon, i hope this is true because the have a great location and staff.

The original room I was supposed to stay in was dirty so they put me in a room with single beds. The next night I was placed in a room which reflected what I had selected. It was dirty as well. When I complained at check out they only said they would let housekeeping know.

The room was spacious and comfortable but all the staff is to old

Good location. Good stay. I might come back when I am in the area again.

Personel was great A bit an old hotel But was clean, close to everything

This hotel is exactly what you pay for. It is in a safe area more or less and right near busses and the Tourist bus a few blocks away. The only staff member who "speaks English" BARELY speaks English.... so that was a bit annoying. Can't say they were the friendliest either.... The breakfast was fabulous though, I'll give them that. The room was basic. A bed, a side table, and a "desk". I'm pretty sure the mattress hadn't been changed in ages but at least the pillow didn't smell.

I went into expecting very little. And I got even less than what was expected. The room was in the corner of the hotel, which made WiFi reception impossible in the room. During my stay, the window a/c / heat unit did not work, and they did not fix it during my stay. The room was damp...it's hard to describe but everything just seemed wet in the room. Pillows, sheets, towels, clothes, etc. Towels I hung to dry never actually dried. I had friends staying in Hotel Lancaster for a couple extra bucks a block or so away and the staff was amazing and the rooms were the nicest I had seen during my two weeks in Brazil for the world cup. The staff at this place was also supposedly versed in English. This was definitely not the case. Every other hotel had English speaking staff. I also had a guest over in my room one night so the couple he traveled with could have a day to themselves...this place charged me 60 reais (~$27USD) for my guest for the night...I'm not even sure how they knew he was there. I complained about the Wifi and window ac unit...no avail. I'd stay away from this place, but hey what do I know. I only went during their busiest time when they were trying to do everything they could to provide a good service. And dear lord was it awful.

I loved the hotel and the especial the cafe and the shower. Everything okay. No problems.

Quarto limpo, chuveiro um pouco ruim bem localizado no centro, quarto não tinha ar condicionado.

Quartos grandes, acomodações boas, café da manhã maravilhoso! O rapaz que nos recepcionou pra check-in não foi muito receptivo. Mas no geral a estadia foi muito boa, o hotel é bem central, perto de tudo!

Bem localizado, atendimento excelente, setor de reservas muito eficiente em destaque a Jessica, muito atenciosa. O Café da manhã é ótimo e agora melhor localizado e o pessoal do café e da recepção, também atendem muito bem. parabéns !!!

Muito boa

Adoramos este lugar . Muito atencioso o pessoal..

Razoável Hotel é bom Mas é muito barulho na área externa

Um hotel simples, mas com acomodações confortáveis, limpas, espaçosas, extremamente bem localizado e com um atendimento excelente e cuidadoso.

Instalações antigas mas td funciona bem.

Muito bem localizado. Ótima opção pela localização central.

O Hotel está em reforma, até ai tudo bem, com a reforma vem a bagunça mas depois vem melhoria. O que ocorre é a má vontade dos recepcionistas em atender simples solicitações. Pedimos duas taças para tomar um vinho e disseram que seria impossível por que o bar não estava aberto, o bar estava atrás das mesas dos recepcionistas improvisadas no restaurante do hotel, era só levantar e pegar. Depois e muito reclamar arrumaram uma taça qualquer suja, para nos atender, no quarto o frigobar estava totalmente vazio e sujo, até um copo sujo tinha dentro dele, menos uma água sequer. Entendo que a reforma causa transtorno nas rotinas, mas garantir o mínimo do conforto é necessário.

Boa experiência