Hotel Mercedes

Hotels
8.8
/10
Very Good
267 reviews

What Guests Say About Their Stay

Carlos Kazuo

10.0
/ 10
Everything was perfect. The hotel is beatiful, has a beach just in front. When I get they I realized my tire was flat. The guys from the hotel took my car to fix it while I was out in a boat trip, they were simply amazing. Very good breakfast. Their restaurant water front is also very good. Prices are not cheap but it worth it.

Armando

10.0
/ 10
The hotel is fantastic, better than expected. The area, the people and the hotel itself were awesome. The hotel has a restaurant and a private beach. The food was fantastic and the beach is clean and well taken care of. I recommend this hotel to everyone wants a get away from life stress.

Larisa

10.0
/ 10
My husband and I enjoyed our stay in this beautiful hotel walking distance to Sino beach.
In the Area
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Avenida Leonardo Reale, 2220, Ilhabela, São Paulo, Brazil, 11630-000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Hotel Mercedes is located in area / city Ilhabela. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Mercedes

Avenida Leonardo Reale, 2220, Ilhabela, São Paulo, Brazil, 11630-000
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Lobby Hotel Mercedes
Exterior 2 Hotel Mercedes

Discover More About Hotel Mercedes

General


In Ilhabela (Praia Mercedes)

Location


With a stay at Hotel Mercedes in Ilhabela (Praia Mercedes), you'll be steps from Viana Beach and 3 minutes by foot from Siriuba Beach. This beach hotel is 0.6 mi (0.9 km) from Sino Beach and 0.7 mi (1.1 km) from Praia do Sino.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Viana Beach - 0.1 km / 0.1 mi
Siriuba Beach - 0.3 km / 0.2 mi
Sino Beach - 0.9 km / 0.6 mi
Praia do Sino - 1.1 km / 0.7 mi
Garapocaia Beach - 1.3 km / 0.8 mi
Pedra do Sino - 1.6 km / 1 mi
Santa Tereza Beach - 1.9 km / 1.2 mi
Azeda Point - 2.1 km / 1.3 mi
Yacht Club de Ilhabela - 2.3 km / 1.4 mi
Rua do Meio - 2.7 km / 1.7 mi
Cel. Juliao Square - 2.8 km / 1.8 mi
Igreja Nossa Senhora D'Ajuda - 2.9 km / 1.8 mi
Armacao Beach - 2.9 km / 1.8 mi
Vila Beach - 2.9 km / 1.8 mi
Saco da Capela Beach - 3.3 km / 2 mi

The preferred airport for Hotel Mercedes is São Paulo/Guarulhos Intl. Airport - 193.2 km / 120.1 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a 24-hour fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, an arcade/game room, and wedding services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free valet parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 54 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided on request.

All facilities in Hotel Mercedes

Bar, Cafe and Lounge Hotel Mercedes
Bar, Cafe and Lounge
Swimming Pool Hotel Mercedes
Swimming Pool
Entertainment Facility Hotel Mercedes
Entertainment Facility
Fitness Center Hotel Mercedes
Fitness Center
Common Space Hotel Mercedes
Common Space

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Garden
  • Spa
  • Beach towel
  • Fitness center
  • Beach sun loungers
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Wedding service
  • 24-hour Receptionist

General

  • Banquet
  • Terrace

Sports and Recreations

  • Game room
  • Billiard

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Mercedes

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Mercedes
54
Another facilities in Hotel Mercedes
Romantic proposal packages, Beach umbrella, Outdoor pool, Garden, Spa

Frequently asked question in Hotel Mercedes

What are available facilities at Hotel Mercedes?
There are top facilites at Hotel Mercedes such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Mercedes?
The standard check-in time at Hotel Mercedes is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Mercedes provide breakfast?
Yes, Hotel Mercedes provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Mercedes?
Hotel Mercedes is a 3.5-star hotel.
How many rooms are available at Hotel Mercedes?
Hotel Mercedes has 54 rooms in total.
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More Reviews from Other Guests in Hotel Mercedes

8.8
Very Good
From 267 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

6.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Mercedes

Number of reviews per page
20
40
Top reviews
Lisa
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The pools fed by the waterfall made Hotel Mercedes stand out from anywhere else. Be aware that bad weather can effect the use. There was torrential rains while we were there, the pools had to be emptied and cleaned, but the couple days being able to use it were worth it. There is some snorkeling under and beside the dock. Visibility is poor. Don't make snorkeling the reason you come. Staff was very pleasant , especially the front desk.
Read More
Leticia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great location. Quality food and drinks. Excellent staff.
Hunter
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

It was a nice stay
Carlos Kazuo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Everything was perfect. The hotel is beatiful, has a beach just in front. When I get they I realized my tire was flat. The guys from the hotel took my car to fix it while I was out in a boat trip, they were simply amazing. Very good breakfast. Their restaurant water front is also very good. Prices are not cheap but it worth it.
Read More
Armando
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

The hotel is fantastic, better than expected. The area, the people and the hotel itself were awesome. The hotel has a restaurant and a private beach. The food was fantastic and the beach is clean and well taken care of. I recommend this hotel to everyone wants a get away from life stress.
Larisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

My husband and I enjoyed our stay in this beautiful hotel walking distance to Sino beach.
William
icon-Leisure
Leisure
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

One of the best hotels on Ilhabela. I highly recommend this place
Verified traveler
10.0
/10
Reviewed 296 week(s) ago

Expedia Group verified review

I had a great time. The hotel is good and the staff is super polite
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

Muito boa. Voltarei com certeza. .local fantástico, ótimo para crianças.
Vince
10.0
/10
Reviewed 468 week(s) ago

Expedia Group verified review

The Hotel Mercedes is a great older hotel, almost like a castle built into the rocks. The hotel is older but is in a quiet section of the island. They have a nice pier and swimming pool on the ocean and have great views from both. The breakfast buffet is nice and you are within a 10 minute walk of several other beaches.
Luciano
10.0
/10
Reviewed 603 week(s) ago

Expedia Group verified review

Two nights at this hotel and price was fair. Breakfast was great!! Pool and deck literally at the beach it's majestic!!
Maria Aparecida
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Café da manhã bom, porém meio desorganizado. Funcionários nao davam conta de atender os hospedes devido a forma que utilizam. Nao deixam talhares a disposicao, nao dao conta de repor na mesa. Fica meio tumultuado, com alimentos no prato sem conseguir comer. Hotel lindo, drcoracao medieval e funcionarios extremamente gentis.
Gustavo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excelente café da manhã. Funcionários muito educados e prestativos.
Gilberto
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Otimo café da manha com muitas opções. Otima equipe se limpeza, nota 10. Todos os funcionários sao muito receptivos, nota 10. As acomodação sao otimas. A estrutura de lazer do hotel é espetacular. Restaurante da Praia do Hotel e nota 10.
Fabio
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Tudo muito incrivel
VINICIUS
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A localização do hotel é excelente. Os funcionárias são muitos educados e extremamente prestativos. O hotel como um todo tem uma estrutura espetacular e encantadora. O café da manhã é excepcional, com pães caseiros, frutas, bolos,...tudo de muita qualidade e fresco.
Erika
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A estádio no geral foi boa, os funcionários atenciosos, mas higienizaćão deixa muito a desejar. O banheiro estava horrivelmente sujo, paredes cheias de limo e mofo. No dia do check-in fiquei tão imcomodado com o banheiro que fui ao mercado com minha esposa, e comprei limpa limo e passei em todo o banheiro. Incrivelmente todo o limo e mofo sairam, as paredes que estavam todas pretas no rejunte, ficaram brilhando, o cheiro de mofo que era insuportável sumiu. Infelizmente falta capricho e zelo. Falta alguém com amor ao que faz para vistoriar os quartos e cobrar manutenção. O Hotel é incrível, mas nesse quesito abandonado. Outro ponto terrivel é o barulho do ar condicionado parace um trator dentro do quarto.
Read More
Julio Cesar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Todo atendimento que eu e minha família tivemos por parte dos colaboradores do hotel, fui maravilhoso, a estrutura muito boa mesmo, com certeza este hotel sempre será minha primeira opção em hospedagem na ilha.
Luiz Fernando
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Os quartos são simples ...mas confortaveis ...o hotel é bem bonito vale a pena conhecer..
Rodrigo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

O atendimento e a educação da equipe foi impecável. Destaque para o colaborador William, muito educado e cordial.
Number of reviews per page
20
40

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Exterior 4 Hotel Mercedes

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 267 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

6.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Mercedes

Number of reviews per page
20
40
Top reviews
Lisa
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The pools fed by the waterfall made Hotel Mercedes stand out from anywhere else. Be aware that bad weather can effect the use. There was torrential rains while we were there, the pools had to be emptied and cleaned, but the couple days being able to use it were worth it. There is some snorkeling under and beside the dock. Visibility is poor. Don't make snorkeling the reason you come. Staff was very pleasant , especially the front desk.
Read More
Leticia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great location. Quality food and drinks. Excellent staff.
Hunter
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

It was a nice stay
Carlos Kazuo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Everything was perfect. The hotel is beatiful, has a beach just in front. When I get they I realized my tire was flat. The guys from the hotel took my car to fix it while I was out in a boat trip, they were simply amazing. Very good breakfast. Their restaurant water front is also very good. Prices are not cheap but it worth it.
Read More
Armando
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

The hotel is fantastic, better than expected. The area, the people and the hotel itself were awesome. The hotel has a restaurant and a private beach. The food was fantastic and the beach is clean and well taken care of. I recommend this hotel to everyone wants a get away from life stress.
Larisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

My husband and I enjoyed our stay in this beautiful hotel walking distance to Sino beach.
William
icon-Leisure
Leisure
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

One of the best hotels on Ilhabela. I highly recommend this place
Verified traveler
10.0
/10
Reviewed 296 week(s) ago

Expedia Group verified review

I had a great time. The hotel is good and the staff is super polite
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

Muito boa. Voltarei com certeza. .local fantástico, ótimo para crianças.
Vince
10.0
/10
Reviewed 468 week(s) ago

Expedia Group verified review

The Hotel Mercedes is a great older hotel, almost like a castle built into the rocks. The hotel is older but is in a quiet section of the island. They have a nice pier and swimming pool on the ocean and have great views from both. The breakfast buffet is nice and you are within a 10 minute walk of several other beaches.
Luciano
10.0
/10
Reviewed 603 week(s) ago

Expedia Group verified review

Two nights at this hotel and price was fair. Breakfast was great!! Pool and deck literally at the beach it's majestic!!
Maria Aparecida
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Café da manhã bom, porém meio desorganizado. Funcionários nao davam conta de atender os hospedes devido a forma que utilizam. Nao deixam talhares a disposicao, nao dao conta de repor na mesa. Fica meio tumultuado, com alimentos no prato sem conseguir comer. Hotel lindo, drcoracao medieval e funcionarios extremamente gentis.
Gustavo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excelente café da manhã. Funcionários muito educados e prestativos.
Gilberto
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Otimo café da manha com muitas opções. Otima equipe se limpeza, nota 10. Todos os funcionários sao muito receptivos, nota 10. As acomodação sao otimas. A estrutura de lazer do hotel é espetacular. Restaurante da Praia do Hotel e nota 10.
Fabio
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Tudo muito incrivel
VINICIUS
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A localização do hotel é excelente. Os funcionárias são muitos educados e extremamente prestativos. O hotel como um todo tem uma estrutura espetacular e encantadora. O café da manhã é excepcional, com pães caseiros, frutas, bolos,...tudo de muita qualidade e fresco.
Erika
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A estádio no geral foi boa, os funcionários atenciosos, mas higienizaćão deixa muito a desejar. O banheiro estava horrivelmente sujo, paredes cheias de limo e mofo. No dia do check-in fiquei tão imcomodado com o banheiro que fui ao mercado com minha esposa, e comprei limpa limo e passei em todo o banheiro. Incrivelmente todo o limo e mofo sairam, as paredes que estavam todas pretas no rejunte, ficaram brilhando, o cheiro de mofo que era insuportável sumiu. Infelizmente falta capricho e zelo. Falta alguém com amor ao que faz para vistoriar os quartos e cobrar manutenção. O Hotel é incrível, mas nesse quesito abandonado. Outro ponto terrivel é o barulho do ar condicionado parace um trator dentro do quarto.
Read More
Julio Cesar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Todo atendimento que eu e minha família tivemos por parte dos colaboradores do hotel, fui maravilhoso, a estrutura muito boa mesmo, com certeza este hotel sempre será minha primeira opção em hospedagem na ilha.
Luiz Fernando
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Os quartos são simples ...mas confortaveis ...o hotel é bem bonito vale a pena conhecer..
Rodrigo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

O atendimento e a educação da equipe foi impecável. Destaque para o colaborador William, muito educado e cordial.
Number of reviews per page
20
40