Rio Hotel by Bourbon São Paulo 

This is a decent hotel and I would rate it a solid 3 stars. I had booked 2 stays here for this month but cancelled the second booking and shifted to another hotel. Here are the reasons I cancelled the second booking: 1. The location is convenient if you need to be in the area, otherwise there is nothing around including limited restaurants. 2. I ordered room service once. The quality was not the best and the toasted bread was soggy. 3. There is no coffee or tea in the room which I would expect from a true 4 star. 4. There are no towels in the gym which I would expect from a 4 star. 5. The amenities in the bathroom are very basic with no hand lotion even. Again, 3 star at best. Other than that it is a clean and functional hotel. I would stay there if I had an event right in the area but not for any other reason.

It’s my 6 time in this hotel. I deeply recommend it.

Great hotel, location convenient for business, and the breakfast is fantastic!

Great experience. Having to go to another floor for a shared iron on the middle of a hallway was different, but overall good experience

Nice hotel The breakfast buffet was delicious

The location is very nice since it has easy access to major avenues to move in any direction of the city.

Tudo muito bom! Atendimento principalmente! Limpeza impecável!

Helpful and friendly staff, would definitely recommend. Room service food is also pretty good.

New and beautiful hotel.

Rio Hotel is a good hotel with everything you would need, but without a lot of frills. The rooms are small and just basic amenities. Barra Funda, though a safe neighborhood and not terribly located, it mostly industrial and does not have great transit access, so you will have to do most things outside the neighborhood and use ride share to get there. The staff was super nice though and they had great breakfast.

The Staff it's great, the hotel at the price also great, my only complain its the amount of times that the room gets cleaned, they don't do it every day, not a big deal though, other than that everything was perfect!!

Propriedade em perfeito estado. Tudo limpo e aconchegante, e o café da manhã maravilhoso.

Good comfortable and safe place very nice staff the girl at the reception speaks several languages ​​was very kind.

Brand new, well located, nice staff, comfortable room. Only stayed a night but would definitely come back in the future

Nice place

The hotel is amazing , my wife and I had a lovely stay.

Hotel novo quarto grande e limpo café da manhã ótimo, banheiro muito pequeno erro de projeto pois tem espaço!

A melhor parte da estadia foi o café da manhã. O quarto tinha sujeira de construção e pelos no banheiro. Era impossível de assistir TV no quarto, a imagem congelava e nenhum canal funcionava. Checkout lento, com apenas uma funcionária. Não recomendo e não volto, infelizmente.

Quarto limpo, ótimo atendimento e presteza. Bom café da manhã.

No geral, hotel com excelente atendimento e infraestrutura. Porém, no quesito conforto, achamos o colchão um pouco desconfortável.