Summit Hotel Monaco

Very good service, good breakfast, convenient for our event,

It does exactly what you need this hotel to do and be close to GRU. Nothing else special. But it's not needed. Rooms fine, could do with a refurb but overall clean. Quite a shady area so there's not much to do. But if you need to be close to GRU for an early flight. This is fine. They offer a shuttle bus but Uber very easy and a 20 min drive.

Super friendly staff. Nice breakfast.

The room was small but sufficient and very clean and comfortable. The front desk staff at check-in and check-out weren't very communicative. When I checked-in, I was told to just leave my car keys, which I did, but wasn't given a ticket. In the morning, when I wanted to leave, I wasn't told where to go to pick up my car. When I figured that out, they didn't know which car was mine and I had to go look for it.

Great

Surprised how modern itbwas

The Hotel is old , not many amenities, water would be nice

Room to old , refrigerator too dirty outside Why they don’t clean up 😭

I booked a room and when l got there and waited for 1 hrs for the Clark and they said not room available, after l argued with them they offered a room triple of price!! Unbelievable

When I arrived at the hotel, I was told that a room wasn’t available for me and that I hadn’t paid. I already paid online for the reservation. It was late at night and I was terrified being in a foreign country without accommodation. I was frantically looking for another hotel who would take me since I was desperate. Eventually they told me that there was a room available for me and I had to pay on my card.

Stay was short but perfectly comfortable for staying the night before our flight took off. It’s about 10-15 mins from airport and very easy.

Great place close to the airport. Easy check in, airport shuttle offered although we didn’t use. Friendly staff

It should be listed on the site that the shuttle from hotel to airport is not free

I’m disabled and didn’t know that the shuttle bus will stop you off far away from the airport

I had contacted the hotel with special request of a wheelchair accessible room, as well as early as possible check-in , we arrived at 6 am, because we were checking out at 6pm to go to the airport, basically having day use of the room only. The night staff where very pleasent and accommodating, letting us know there should be rooms available about 8am, and to enjoy wifi & coffee in the resteraunt, however, come 8 am and a different staff came on, attitude changed drastically, telling us very matter-of-factly, check-in was at 2:00pm and that there were no rooms, available, when we had been sitting and seeing persons checking out, when others coming were being given thier keys, they were told a room did come available at 11 am our travel companions were charged almost double for the "early"check in and being so annoyed they paid, we had waited around for so long we decided that we would not pay the extra and just continue to wait.. when we were given our room it was so small my husband has to fold my chair an prop it in a corner because we could barely get by the ends of the beds to access the bathroom, given other cercumstances, l may have asked for a bigger room, but we just needed to lay down to rest after our night long long bus trip and prior to our over night trip to Canada... Which is why we booked a hotel in the first place...

Don't expect early check-in. Most hotels in Brazil very accommodating but we booked 2 rooms and ask at 6am to let us know when they had some clean rooms. Said come back to desk at 8am came back at 8am front desk said no rooms available. Waited till 9am still no rooms available finally after a business traveler showed up ahead of us they called housekeeping and rooms showed up available but they wanted another 40$ for early check in and 60$ for the second room. They said if we leave the room empty for another hour we can check in for free. Since we were flying in 7hours we paid the price but our other family waited to pay the 60$. Crazy for one hour they would charge so much plus we only staying till 6pm they could use the room after. They told us we should book day rate but can't book that on hotels and didn't tell us checkin time till after we booked what a trap.

Not a Pleasant Stay Pros: - Clean, more or less. Cons: - Very uncomfortable bed. - Cheap bed. - Bedding is cheap. - Cheap pillows, uncomfortable. - No drinking water in the room. - Empty fridge in the room. - Same breakfast every day. - I arrived at 2 am, and despite having a disability, they didn't help me with my hand luggage. Review: My recent stay at this hotel left much to be desired. On the plus side, the room was clean, although "more or less" cleanliness doesn't quite cut it for a hotel stay. The cons, however, outweighed any positive aspects. The bed was extremely uncomfortable, clearly of cheap quality. The bedding and pillows were no better, contributing to a restless night's sleep. To make matters worse, there was no drinking water provided in the room, and the fridge was empty, leaving me parched and disappointed. The breakfast menu was a monotonous repeat every day, offering no variety for guests. What truly disappointed me was the lack of assistance upon my late-night arrival at 2 am, especially considering I have a disability. They failed to provide any help with my hand luggage, leaving me struggling on my own. In summary, this hotel fell far short of my expectations. I wouldn't recommend it, especially for those seeking a comfortable and accommodating stay.

Hreat staff

Service staff was very friendly and helpful. We had a few issues but all were resolved right away. Breakfast was good and transfer from airport very convenient.

Staff very kind