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Premier Luxury Mountain Resort

Hotels
8.8
/10
Very Good
113 reviews

What Guests Say About Their Stay

Matthew

10.0
/ 10
Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee machine for proper coffe (as opposed to only fruit tea and nescafe sachets with whitner powder). Drinks in the hotel were also a bit pricey (although this was the case throughout the resort). Overall very pleased.

Verified traveler

10.0
/ 10
Exceeded my expectations. The hotel was very well situated, very reasonably priced for the suite we booked. Very friendly and professional staff. Best of all was the onsite sky shop.

Anita

10.0
/ 10
This hotel is amazing! Everyone is very nice and polite, the rooms are lovey and the view and location is amazing. We had complimentary wine and water, a crib for our child was ready and they even provided baby shampoos and lotions. I am beyond impressed with the experience. The only suggestion I have is to make better coffee for breakfast, offer cappuccinos and lattes.
In the Area
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11 Karamanitza str., Pirin, Obshtina Sandanski, Blagoevgrad, Bulgaria, 2770

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
WiFi
Premier Luxury Mountain Resort is a hotel is located at Pirin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Premier Luxury Mountain Resort

11 Karamanitza str., Pirin, Obshtina Sandanski, Blagoevgrad, Bulgaria, 2770
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Lobby Premier Luxury Mountain Resort
Lobby 2 Premier Luxury Mountain Resort

Discover More About Premier Luxury Mountain Resort

General


Near Bansko Gondola Lift

Location


When you stay at Premier Luxury Mountain Resort in Bansko, you'll be near ski lifts, within a 10-minute walk of Bansko Ski Resort and SkiBansko by Traventuria. This family-friendly hotel is 0.6 mi (1 km) from Bansko Gondola Lift and 0.7 mi (1.2 km) from Vihren.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Bansko Ski Resort - 0.5 km / 0.3 mi
SkiBansko by Traventuria - 0.5 km / 0.3 mi
Bansko Gondola Lift - 1 km / 0.6 mi
Vihren - 1.2 km / 0.7 mi
Museum of Otets Paisii Hilendarski - 1.6 km / 1 mi
Paisii Hilendarski Historical Center - 1.7 km / 1 mi
Sveta Troitsa Church - 1.7 km / 1.1 mi
House Museum of Neofit Rilski - 1.7 km / 1.1 mi
Velyanov’s House - 1.8 km / 1.1 mi
Bansko Permanent Icon Exhibition - 1.9 km / 1.2 mi
House Museum of Nikola Vaptsarov - 2 km / 1.3 mi
Holy Trinity Church - 2.1 km / 1.3 mi
Chapel of the Holy Virgin - 2.1 km / 1.3 mi
Ski Bansko - 6.9 km / 4.3 mi
Banderitsa Meadow - Mezhdinna - 6.9 km / 4.3 mi

The preferred airport for Premier Luxury Mountain Resort is Sofia Airport (SOF) - 190.7 km / 118.5 mi

Renovations


The property is closed between April 1 and June 14.

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can relax in one of the 3 indoor and 2 outdoor swimming pools. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.

Business Facilities


Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy international cuisine at Amvrosia, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary English breakfast is served daily from 7:30 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 93 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Premier Luxury Mountain Resort

Bar, Cafe and Lounge Premier Luxury Mountain Resort
Bar, Cafe and Lounge
Swimming Pool Premier Luxury Mountain Resort
Swimming Pool
Entertainment Facility Premier Luxury Mountain Resort
Entertainment Facility
Fitness Center Premier Luxury Mountain Resort
Fitness Center
Functional Hall Premier Luxury Mountain Resort
Functional Hall

Things to Do

  • Shops
  • Outdoor pool
  • Indoor pool
  • Barbecue
  • Turkish bath
  • Spa
  • Picnic area
  • Garden
  • Library
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Ski storage
  • Fitness center
  • Game room
  • Horse riding
  • Billiard

General

  • Fireplace in lobby
  • Reception hall
  • Parking
  • Terrace

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Business Facilities

  • Conference center
  • Business facilities
  • Business center

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Kids and Pets

  • Babysitting
  • Children facilities

Transportation

  • Airport transfer
  • Ski shuttle

Public Facilities

  • Smoke-free area
  • Safety deposit box

Family-friendly Facilities

  • Kids club

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Premier Luxury Mountain Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 05:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.23 per person, per night

We have included all charges provided to us by the property.

Property does not require health documentation at check-in, Professional property host/manager, Cashless transactions are available, No elevators
  • Airport shuttle fee: EUR 78.43 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 05:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Premier Luxury Mountain Resort
93
Number of floors in Premier Luxury Mountain Resort
6
Another facilities in Premier Luxury Mountain Resort
Shops, Outdoor pool, Indoor pool, Barbecue, Turkish bath

Frequently asked question in Premier Luxury Mountain Resort

What are available facilities at Premier Luxury Mountain Resort?
There are top facilites at Premier Luxury Mountain Resort such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Premier Luxury Mountain Resort?
The standard check-in time at Premier Luxury Mountain Resort is starting from 14:00 - 05:00 while the latest check-out time is at Before 12:00
Does Premier Luxury Mountain Resort provide breakfast?
Yes, Premier Luxury Mountain Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Premier Luxury Mountain Resort?
Premier Luxury Mountain Resort is a 5.0-star hotel.
How many floors does Premier Luxury Mountain Resort have?
Premier Luxury Mountain Resort has 6 floors.
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More Reviews from Other Guests in Premier Luxury Mountain Resort

Overall Ratings & Reviews Premier Luxury Mountain Resort

Other sources (113)
8.8
Very Good
From 113 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Premier Luxury Mountain Resort

Number of reviews per page
20
40
Top reviews
Catherine Linda
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing facilities, friendly staff, great value.
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee machine for proper coffe (as opposed to only fruit tea and nescafe sachets with whitner powder). Drinks in the hotel were also a bit pricey (although this was the case throughout the resort). Overall very pleased.
Read More
Richard
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The hotel and its location are great for the town as close enough to walk and far enough to be quiet for the children to sleep. Saw a lot of bad reviews about breakfast however one of the best European breakfasts I’ve had for a long time (and I travel 8 months of the year). The pool and steam were great after a day in the slopes and the VIP lift pass was very much worth the extra £. Bansko lift system needs an overhaul but I’m sure that’ll come with all the extra income. 2 minor hotel issues would be bad pillows and that the soundproofing not the best but not deal breakers
Read More
Allen
icon-with Partner
with Partner
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Fine, but not great. Our room included a broken shower door (large sliding glass was off track and hanging dangerously). The breakfast buffet was in a windowless basement, with a coffee machine that was broken and leaking water all over the floor. The staff was not friendly; they did not explain amenities at check-in, and when asked basic questions, they were unresponsive and curt. The lights in one elevator lobby were broken, so waiting was very dark in a tight space. The room was large, but basic noises from adjoining rooms could be easily heard through the walls. It was clean overall and the public areas were well kept, but it is just average in every way.
Read More
Goran
icon-with Children
with Children
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Nice
Greg
icon-
10.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

I found the Premier to be a very nice resort with good amenities.
Wayne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

They tried hard to be a high class resort. And they were close. But there were lots of little things that didn't quite make. Examples include a fitness room that wasn't open until 9 am, or living room TV that didn't work at all.
JAMES CHRISTOPHER
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

Dated, not 5 star, friendly staff, bad breakfast
eden
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

It was ok but too old and like pic
nicola
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Things we liked: - amvrosia restaurant- very good food - the bar - the spa, except the pool - good personal Things we didnt liked: - the heating system of tge hotel is electrical. ls noisy and not working too much. It was cold in the room, even if we let it worked during all nights. - the pool is small and need some amenties
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Great location, good food, large breakfast buffet and lovely staff.
Filipe
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Perfect location, lovely staff and nice amenities.
idan
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Very dirty room - we stayed a week and the floor wasn't cleaned once. Tiny TV ~22 inch. Soap and other amenities were replaced inconsistently, and further requests from the cleaning staff were ignored. Subpar gym - very small, 1 partially busted cross trainer, very low variety of free weights, 1 bench, no bars or plates, equipment isn't maintained and staff doesn't know the equipment or how to use it. Air conditioner works but you unexplainably need to set it to cooling for it to heat up the room, and it then constantly shows the temperature in the room is 50c. The room is pretty big. The breakfast is very good, though the menu is constant. The WIFI is PHENOMENAL. They spent the money for ubiquity APs spread across each floor, and the speed and reception is incredible compared to other hotels we've been to. Room service wasn't too expensive and was pretty good.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

Exceeded my expectations. The hotel was very well situated, very reasonably priced for the suite we booked. Very friendly and professional staff. Best of all was the onsite sky shop.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

I am writing this review since this hotel is presented as a 5-star hotel, but in my opinion, it is a good 3-star hotel and a very bad 5 start. Shuttle, the hotel is far from the gondola, which means you heavily rely on the hotel shuttle, the last shuttle departs from the gondola parking to the hotel at 5, which means you need to end your ski day at 3:30, no apre ski, not even a full day of a ski is available. We were 3 people at the room, but they constantly, every day, gave us 2 robes for the spa and we needed to ask every day a new robe for the third person. Instead of having a bottle of water every day, we had only one, and only on the first day, it was not renewed the following days. The food in the main hall for breakfast and dinner is meh, not a lot of variety, the restaurant in the hotel is good but very expensive. The spa is ok, for a 4-star hotel, but since I paid and this hotel is presented as 5 stars, it is not a good spa at all. The waiters at the food court don't know English, which means that when we asked for an espresso, we were changed 8 euro for 2 cups of 50ml espresso, it was not explained for us. we paid approx 800 euro for 3 nights, I believe this hotel worth 45 euro per night.
Read More
Jay
icon-with Partner
with Partner
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Fabulous from A-Z
Moshe
icon-with Partner
with Partner
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Stayed for 3 nights. The room was very wide & comfortable the stuff were very helpful & breakfast was good.
Anita
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

This hotel is amazing! Everyone is very nice and polite, the rooms are lovey and the view and location is amazing. We had complimentary wine and water, a crib for our child was ready and they even provided baby shampoos and lotions. I am beyond impressed with the experience. The only suggestion I have is to make better coffee for breakfast, offer cappuccinos and lattes.
Read More
DG
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Excellent service and cleanliness. Spacious and well-equipped rooms. The hotel looks a bit dated, spa zone is a bit small. Breakfast variety could be imoroved.
Marina
icon-with Partner
with Partner
6.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

The hotel is definitely not up to 5-star hotel standards, but maybe for the price is kind of acceptable. The service is very good - everyone is extremely polite and helpful. However the hotel facilities are old and worn out, the spa is very small and busy in peak hours and the carpet in our room was full of hairs stuck in it for long time...the rooms in reality doesn't correspond at all to the pictures published. The views are very nice, the food is good and convenient shuttle to the gondola. Some refreshment might bring real value to this hotel, as it definitely doesn't correspond to the standard of SLH of the World :).
Read More
Number of reviews per page
20
40

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Lobby 4 Premier Luxury Mountain Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Premier Luxury Mountain Resort

Other sources (113)
8.8
Very Good
From 113 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Premier Luxury Mountain Resort

Number of reviews per page
20
40
Top reviews
Catherine Linda
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing facilities, friendly staff, great value.
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee machine for proper coffe (as opposed to only fruit tea and nescafe sachets with whitner powder). Drinks in the hotel were also a bit pricey (although this was the case throughout the resort). Overall very pleased.
Read More
Richard
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The hotel and its location are great for the town as close enough to walk and far enough to be quiet for the children to sleep. Saw a lot of bad reviews about breakfast however one of the best European breakfasts I’ve had for a long time (and I travel 8 months of the year). The pool and steam were great after a day in the slopes and the VIP lift pass was very much worth the extra £. Bansko lift system needs an overhaul but I’m sure that’ll come with all the extra income. 2 minor hotel issues would be bad pillows and that the soundproofing not the best but not deal breakers
Read More
Allen
icon-with Partner
with Partner
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Fine, but not great. Our room included a broken shower door (large sliding glass was off track and hanging dangerously). The breakfast buffet was in a windowless basement, with a coffee machine that was broken and leaking water all over the floor. The staff was not friendly; they did not explain amenities at check-in, and when asked basic questions, they were unresponsive and curt. The lights in one elevator lobby were broken, so waiting was very dark in a tight space. The room was large, but basic noises from adjoining rooms could be easily heard through the walls. It was clean overall and the public areas were well kept, but it is just average in every way.
Read More
Goran
icon-with Children
with Children
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Nice
Greg
icon-
10.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

I found the Premier to be a very nice resort with good amenities.
Wayne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

They tried hard to be a high class resort. And they were close. But there were lots of little things that didn't quite make. Examples include a fitness room that wasn't open until 9 am, or living room TV that didn't work at all.
JAMES CHRISTOPHER
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

Dated, not 5 star, friendly staff, bad breakfast
eden
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

It was ok but too old and like pic
nicola
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Things we liked: - amvrosia restaurant- very good food - the bar - the spa, except the pool - good personal Things we didnt liked: - the heating system of tge hotel is electrical. ls noisy and not working too much. It was cold in the room, even if we let it worked during all nights. - the pool is small and need some amenties
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Great location, good food, large breakfast buffet and lovely staff.
Filipe
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Perfect location, lovely staff and nice amenities.
idan
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Very dirty room - we stayed a week and the floor wasn't cleaned once. Tiny TV ~22 inch. Soap and other amenities were replaced inconsistently, and further requests from the cleaning staff were ignored. Subpar gym - very small, 1 partially busted cross trainer, very low variety of free weights, 1 bench, no bars or plates, equipment isn't maintained and staff doesn't know the equipment or how to use it. Air conditioner works but you unexplainably need to set it to cooling for it to heat up the room, and it then constantly shows the temperature in the room is 50c. The room is pretty big. The breakfast is very good, though the menu is constant. The WIFI is PHENOMENAL. They spent the money for ubiquity APs spread across each floor, and the speed and reception is incredible compared to other hotels we've been to. Room service wasn't too expensive and was pretty good.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

Exceeded my expectations. The hotel was very well situated, very reasonably priced for the suite we booked. Very friendly and professional staff. Best of all was the onsite sky shop.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

I am writing this review since this hotel is presented as a 5-star hotel, but in my opinion, it is a good 3-star hotel and a very bad 5 start. Shuttle, the hotel is far from the gondola, which means you heavily rely on the hotel shuttle, the last shuttle departs from the gondola parking to the hotel at 5, which means you need to end your ski day at 3:30, no apre ski, not even a full day of a ski is available. We were 3 people at the room, but they constantly, every day, gave us 2 robes for the spa and we needed to ask every day a new robe for the third person. Instead of having a bottle of water every day, we had only one, and only on the first day, it was not renewed the following days. The food in the main hall for breakfast and dinner is meh, not a lot of variety, the restaurant in the hotel is good but very expensive. The spa is ok, for a 4-star hotel, but since I paid and this hotel is presented as 5 stars, it is not a good spa at all. The waiters at the food court don't know English, which means that when we asked for an espresso, we were changed 8 euro for 2 cups of 50ml espresso, it was not explained for us. we paid approx 800 euro for 3 nights, I believe this hotel worth 45 euro per night.
Read More
Jay
icon-with Partner
with Partner
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Fabulous from A-Z
Moshe
icon-with Partner
with Partner
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Stayed for 3 nights. The room was very wide & comfortable the stuff were very helpful & breakfast was good.
Anita
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

This hotel is amazing! Everyone is very nice and polite, the rooms are lovey and the view and location is amazing. We had complimentary wine and water, a crib for our child was ready and they even provided baby shampoos and lotions. I am beyond impressed with the experience. The only suggestion I have is to make better coffee for breakfast, offer cappuccinos and lattes.
Read More
DG
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Excellent service and cleanliness. Spacious and well-equipped rooms. The hotel looks a bit dated, spa zone is a bit small. Breakfast variety could be imoroved.
Marina
icon-with Partner
with Partner
6.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

The hotel is definitely not up to 5-star hotel standards, but maybe for the price is kind of acceptable. The service is very good - everyone is extremely polite and helpful. However the hotel facilities are old and worn out, the spa is very small and busy in peak hours and the carpet in our room was full of hairs stuck in it for long time...the rooms in reality doesn't correspond at all to the pictures published. The views are very nice, the food is good and convenient shuttle to the gondola. Some refreshment might bring real value to this hotel, as it definitely doesn't correspond to the standard of SLH of the World :).
Read More
Number of reviews per page
20
40