What do past guests say about White Rock Castle Suite Hotel & SPA?

White Rock Castle Suite Hotel & SPA is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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White Rock Castle Suite Hotel & SPA

Name: White Rock Castle Suite Hotel & SPA
Address: 22 Akad. Daki Jordanov Street, Obshtina Balchik, Oblast Dobrich, Bulgaria, 9600, 22 Akad. Daki Jordanov Street, Oblast Dobrich, 9600, Bulgaria
Rating: 7.4

Hotels

7.4

/10

Pleasant

27 reviews

What Guests Say About Their Stay

Char

10.0

/ 10

Tv dont have hdmi socket for our amazon fire stick, that was litteraly our only problem, we assumed they would have as they had flat screen tvs. So we was unable to watch anything of an evening.

Vanda

10.0

/ 10

Friendly welcome. The hotel was very convenient for the botanical garden and palace., and also an easy 20 minute walk to harbour restaurants. Room and bathroom were spacious and very clean. We had a sea view room but I have to admit the sea was rather distant! Would certainly recommend.

Simon

10.0

/ 10

Really nice hotel room. 2 bathrooms, and a separate living area. Would have preferred an actual double bed, but instead got 2 singles pushed together with single duvets which was strange! Nice bathroom with a great shower, though the hot water ran out towards the end. Hotel staff okay, but a smile wouldn't go amiss...very little English spoken. Don't eat in there as very basic. Used the spa facilities which were good. The gym is more for weights than cardio. Limited car parking. Overall it was really good value for money

In the Area

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22 Akad. Daki Jordanov Street, Obshtina Balchik, Oblast Dobrich, Bulgaria, 9600

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Elevator

Staying at White Rock Castle Suite Hotel & SPA is a good choice when you are visiting Obshtina Balchik. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around White Rock Castle Suite Hotel & SPA

22 Akad. Daki Jordanov Street, Obshtina Balchik, Oblast Dobrich, Bulgaria, 9600

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Location

Staying at White Rock Castle Suite Hotel & SPA is a good choice when you are visiting Obshtina Balchik.

About White Rock Castle Suite Hotel & SPA

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from White Rock Castle Suite Hotel & SPA exclusively for you.

With all facilities offered, White Rock Castle Suite Hotel & SPA is the right place to stay.

All facilities in White Rock Castle Suite Hotel & SPA

Others

Things to Do

Spa
Garden
Library
Turkish bath
Outdoor pool
Sauna
Steam room

Public Facilities

Others
Restaurant
Safety deposit box
Coffee shop
Coffee/tea in lobby
Elevator

Hotel Services

Laundry service
Tours
Luggage storage
24-hour Receptionist
Concierge

Family-friendly Facilities

Toys
Children games
Children pool
Kids club

Food and Drinks

Bar
Poolside bar
Breakfast
Snack bar

General

Banquet
Rooftop terrace
Parking
Terrace

Sports and Recreations

Game room
Fitness center

Transportation

Area shuttle

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Business Facilities

Meeting facilities

In-room Facilities

Accommodation Policy & General Information in White Rock Castle Suite Hotel & SPA

Important Note

Fee for continental breakfast: approximately EUR 10 for adults and EUR 5 for children
Airport shuttle fee: EUR 60.00 per vehicle (one-way)
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 20.0 per night
Facilities fee: EUR 5 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that beverages are not included in Half-Board and Full-Board rates.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

The property is closed between December 1 and April 14.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at White Rock Castle Suite Hotel & SPA	93
Another facilities in White Rock Castle Suite Hotel & SPA	Spa, Garden, Library, Turkish bath, Outdoor pool

Frequently asked question in White Rock Castle Suite Hotel & SPA

What are available facilities at White Rock Castle Suite Hotel & SPA?

There are top facilites at White Rock Castle Suite Hotel & SPA such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at White Rock Castle Suite Hotel & SPA?

The standard check-in time at White Rock Castle Suite Hotel & SPA is starting from From 14:00 while the latest check-out time is at Before 12:00

Does White Rock Castle Suite Hotel & SPA provide breakfast?

Yes, White Rock Castle Suite Hotel & SPA provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of White Rock Castle Suite Hotel & SPA?

White Rock Castle Suite Hotel & SPA is a 3.5-star hotel.

How many rooms are available at White Rock Castle Suite Hotel & SPA?

White Rock Castle Suite Hotel & SPA has 93 rooms in total.

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More Reviews from Other Guests in White Rock Castle Suite Hotel & SPA

Overall Ratings & Reviews White Rock Castle Suite Hotel & SPA

Other sources (27)

7.4

Pleasant

From 27 reviews

Cleanliness

8.0

Room Comfort

8.0

Location

6.0

Service and Facilites

8.0

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Traveler Reviews White Rock Castle Suite Hotel & SPA

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Top reviews

Damyan

4.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Tv not working,beds was not comfortable at all

Char

Business and Leisure with Partner

10.0

/10

Reviewed 290 week(s) ago

Expedia Group verified review

Tv dont have hdmi socket for our amazon fire stick, that was litteraly our only problem, we assumed they would have as they had flat screen tvs. So we was unable to watch anything of an evening.

Plamen

8.0

/10

Reviewed 397 week(s) ago

Hotels.com verified review

Стаята беше без балкон. Паркингът е недостатъчен за всички автомобили.

4.0

/10

Reviewed 402 week(s) ago

Expedia Group verified review

We rented two rooms - one was a suite with a sofa bed. There was a strong sewer smell in the bathroom. No toilet paper in the bathroom of the 2nd room. The wifi was terrible. And the sofa bed in the suite had a huge dip in the middle and a flimsy matress. They only had kitchen utensils for 2 people. Overall a pretty bad experience. On the flip side, the receptionist did her best to help with the matress situation.

Vanda

10.0

/10

Reviewed 454 week(s) ago

Expedia Group verified review

Verified traveler

4.0

/10

Reviewed 455 week(s) ago

Expedia Group verified review

The hotel looks nice from the outside but the room with breakfast for one night that I stayed in was very basic. I had previously stayed in a 5 star hotel the night before so was probably a bit spoilt. However, this hotel did it's job without being any more than average. Staff were friendly and helpful so no issues with that but the rooms may need some modernising over time. I expected something better for almost 70pounds for the night but it is what it was. I'd give it between 2.5 and 3 stars.

Simon

10.0

/10

Reviewed 469 week(s) ago

Hotels.com verified review

Will

8.0

/10

Reviewed 547 week(s) ago

Expedia Group verified review

Unfortunately it is a longish walk to the town and the seafront. The seafront is nice and some parts of the town but other parts a very rough, as is much of the countryside nearby.

Verified traveler

6.0

/10

Reviewed 555 week(s) ago

Hotels.com verified review

The restaurant needs to improve the staff and menu offer and quality. Not pleased with the breakfast either.

Verified traveler

8.0

/10

Reviewed 557 week(s) ago

Hotels.com verified review

Very comfortable and clean rooms with many amenities. However, the Internet connection was very bad and not up to the Western standards. We were unable to connect to the Internet to check on our flight reservations. The hotel staff dismissed our complaint with " The Interned doesn't want to work". It seemed that they consider the Internet as a unnecessary luxury and do not understand how important is to be able to check on your air ticket reservations or flight changes when you are away from home. The hotel staff knowledge of English was limited at best and some of the clerks did not even speak the local Bulgarian language. Good hotel amenities, very poor service. The quality of the breakfast was well below standard.

Raluca

10.0

/10

Reviewed 558 week(s) ago

Hotels.com verified review

The hotel was perfect for a week-end get away (it could be suitable for even longer visits). Very nice furniture, the studio was excellent - very nice furniture, very clean and with a nice view. I was pleasantly surprised when I walked in.

Verified traveler

4.0

/10

Reviewed 567 week(s) ago

Expedia Group verified review

Big hotel with a few parking spaces available , needed to park very late and leave early on other businesses parking lot luckily for me my schedule involved at 6am going out and coming back at 10 pm but otherwise no parking space. Internet extremely slow never was able to check my e-mail , TV picture horrible probably non HD or digital and couldn't figure what language was the menu . Noisy ( probably thin walls .

Verified traveler

Leisure

8.0

/10

Reviewed 350 week(s) ago

Expedia Group verified review

4 Nächte Aufenthalt- Zimmer niemals geputzt. Nur den Mistkübel wurde entleert, nicht den Aschenbecher im Balkon. Zu wenige Parkplätze

Jordi

8.0

/10

Reviewed 442 week(s) ago

Expedia Group verified review

Hotel cerca del mar negro. Habitaciones amplias, limpias y con excelente wifi. Spa correcto

Espen

8.0

/10

Reviewed 455 week(s) ago

Expedia Group verified review

Vi likte oss godt her, kona fikk trent og ungene plasket rundt ved hotellets basseng. Rent og stilig, god service og store rom. Beliggenheten er litt langt fra stranden, men i Balchik er det uansett ikke mye strand å trakte etter. Men mye å se på, flotte hus og murer i kalkstein, mange trapper og lite koselig sentrum. Et lite stykke å spasere til sentrum, rundt en kilometer. Men botanisk hage ligger rett utenfor hotelldøra, dette er en stor attraksjon i området, anbefales veldig å ta seg en tur hit. Vi byttet riktignok rom, men det var kun på grunn av senga. King size bed er IKKE to enkeltsenger satt sammen, men dette er noe de gjør på hoteller over hele verden.

jean michel

8.0

/10

Reviewed 504 week(s) ago

Hotels.com verified review

séjour très agréable, personnel sympathique,la proximité du port de balchik et des restaurants.

Joanna

2.0

/10

Reviewed 555 week(s) ago

Hotels.com verified review

Dramat, kraj dziki jak i jego mieszkańcy.Hotel brudny z mrówkami ,a jedzenie jeszcze gorsze.Odradzam wszystkim.

GuAM

6.0

/10

Reviewed 555 week(s) ago

Expedia Group verified review

Séjour avec deux enfants (3 et 5 ans) dans une Executive Suite. Excellent hôtel refait à neuf mais la nourriture y est franchement infâme. Nous n'avons testé que le petit déjeuner mais cela nous a suffit. Bref, dommage car l'hotel a un excellent potentiel.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.