White Rock Castle Suite Hotel & SPA

Hotels
7.4
/10
Pleasant
29 reviews

What Guests Say About Their Stay

Char

10.0
/ 10
Tv dont have hdmi socket for our amazon fire stick, that was litteraly our only problem, we assumed they would have as they had flat screen tvs. So we was unable to watch anything of an evening.

Vanda

10.0
/ 10
Friendly welcome. The hotel was very convenient for the botanical garden and palace., and also an easy 20 minute walk to harbour restaurants. Room and bathroom were spacious and very clean. We had a sea view room but I have to admit the sea was rather distant! Would certainly recommend.

Simon

10.0
/ 10
Really nice hotel room. 2 bathrooms, and a separate living area. Would have preferred an actual double bed, but instead got 2 singles pushed together with single duvets which was strange! Nice bathroom with a great shower, though the hot water ran out towards the end. Hotel staff okay, but a smile wouldn't go amiss...very little English spoken. Don't eat in there as very basic. Used the spa facilities which were good. The gym is more for weights than cardio. Limited car parking. Overall it was really good value for money
In the Area
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22 Akad. Daki Jordanov Street, Balchik, Dobrich, Bulgaria, 9600

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at White Rock Castle Suite Hotel & SPA is a good choice when you are visiting Obshtina Balchik. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around White Rock Castle Suite Hotel & SPA

22 Akad. Daki Jordanov Street, Balchik, Dobrich, Bulgaria, 9600
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General


Near Balchik Palace

Location


When you stay at White Rock Castle Suite Hotel & SPA in Balchik, you'll be next to a golf course, within a 10-minute walk of Balchik Palace and Queen Marie’s Castle in Balchik. This family-friendly hotel is 11.4 mi (18.3 km) from Golden Sands Beach and 0.8 mi (1.3 km) from Ethnographic Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Balchik Palace - 0.6 km / 0.4 mi
Queen Marie’s Castle in Balchik - 0.7 km / 0.5 mi
Ethnographic Museum - 1.3 km / 0.8 mi
City Historical Museum - 1.3 km / 0.8 mi
Balchik Central Beach - 2.1 km / 1.3 mi
St. George's Beach - 9.5 km / 5.9 mi
Ikantalaka Beach - 9.7 km / 6 mi
Aquamania Aquapark - 10 km / 6.2 mi
Monastery of Saints Constantine and Helena - 11.2 km / 7 mi
Albena Beach - 11.3 km / 7 mi
Thracian Cliffs Golf & Beach Resort - 12 km / 7.5 mi
BlackSeaRama Golf Club - 12.4 km / 7.7 mi
Topola Skies Aquapark - 13 km / 8 mi
Kavarna Stadium - 18.1 km / 11.2 mi
Golden Sands Beach - 18.3 km / 11.4 mi

The preferred airport for White Rock Castle Suite Hotel & SPA is Varna (VAR-Varna Intl.) - 49.2 km / 30.6 mi

Renovations


The property is closed between December 1 and April 14.

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna, a fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 8 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 93 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

All facilities in White Rock Castle Suite Hotel & SPA

Bar, Cafe and Lounge White Rock Castle Suite Hotel & SPA
Bar, Cafe and Lounge
Swimming Pool White Rock Castle Suite Hotel & SPA
Swimming Pool
Entertainment Facility White Rock Castle Suite Hotel & SPA
Entertainment Facility
Fitness Center White Rock Castle Suite Hotel & SPA
Fitness Center
Functional Hall White Rock Castle Suite Hotel & SPA
Functional Hall

Things to Do

  • TV lounge
  • Spa
  • Garden
  • Library
  • Turkish bath
  • Outdoor pool
  • Sauna
  • Steam room

Family-friendly Facilities

  • Toys
  • Children games
  • Children pool
  • Kids club

General

  • Banquet
  • Rooftop terrace
  • Parking
  • Terrace

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Area shuttle
  • Airport transfer
  • Bicycle rental

Sports and Recreations

  • Game room
  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in White Rock Castle Suite Hotel & SPA

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Beach nearby, Essential workers only - NO
  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 60.00 per vehicle (one-way)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night
  • Facilities fee: EUR 5 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at White Rock Castle Suite Hotel & SPA
93
Another facilities in White Rock Castle Suite Hotel & SPA
TV lounge, Spa, Garden, Library, Turkish bath

Frequently asked question in White Rock Castle Suite Hotel & SPA

What are available facilities at White Rock Castle Suite Hotel & SPA?
There are top facilites at White Rock Castle Suite Hotel & SPA such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at White Rock Castle Suite Hotel & SPA?
The standard check-in time at White Rock Castle Suite Hotel & SPA is starting from From 14:00 while the latest check-out time is at Before 12:00
Does White Rock Castle Suite Hotel & SPA provide breakfast?
Yes, White Rock Castle Suite Hotel & SPA provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of White Rock Castle Suite Hotel & SPA?
White Rock Castle Suite Hotel & SPA is a 3.5-star hotel.
How many rooms are available at White Rock Castle Suite Hotel & SPA?
White Rock Castle Suite Hotel & SPA has 93 rooms in total.
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More Reviews from Other Guests in White Rock Castle Suite Hotel & SPA

7.4
Pleasant
From 29 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

6.0

Service and Facilites

7.8

Sort by
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Traveler Reviews White Rock Castle Suite Hotel & SPA

Number of reviews per page
20
40
Top reviews
Damyan
icon-with Partner
with Partner
4.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Tv not working,beds was not comfortable at all
Char
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

Tv dont have hdmi socket for our amazon fire stick, that was litteraly our only problem, we assumed they would have as they had flat screen tvs. So we was unable to watch anything of an evening.
Plamen
icon-with Partner
with Partner
8.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

Стаята беше без балкон. Паркингът е недостатъчен за всички автомобили.
R
4.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

We rented two rooms - one was a suite with a sofa bed. There was a strong sewer smell in the bathroom. No toilet paper in the bathroom of the 2nd room. The wifi was terrible. And the sofa bed in the suite had a huge dip in the middle and a flimsy matress. They only had kitchen utensils for 2 people. Overall a pretty bad experience. On the flip side, the receptionist did her best to help with the matress situation.
Read More
Vanda
10.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

Friendly welcome. The hotel was very convenient for the botanical garden and palace., and also an easy 20 minute walk to harbour restaurants. Room and bathroom were spacious and very clean. We had a sea view room but I have to admit the sea was rather distant! Would certainly recommend.
Verified traveler
4.0
/10
Reviewed 463 week(s) ago

Expedia Group verified review

The hotel looks nice from the outside but the room with breakfast for one night that I stayed in was very basic. I had previously stayed in a 5 star hotel the night before so was probably a bit spoilt. However, this hotel did it's job without being any more than average. Staff were friendly and helpful so no issues with that but the rooms may need some modernising over time. I expected something better for almost 70pounds for the night but it is what it was. I'd give it between 2.5 and 3 stars.
Read More
Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 476 week(s) ago

Hotels.com verified review

Really nice hotel room. 2 bathrooms, and a separate living area. Would have preferred an actual double bed, but instead got 2 singles pushed together with single duvets which was strange! Nice bathroom with a great shower, though the hot water ran out towards the end. Hotel staff okay, but a smile wouldn't go amiss...very little English spoken. Don't eat in there as very basic. Used the spa facilities which were good. The gym is more for weights than cardio. Limited car parking. Overall it was really good value for money
Read More
Will
8.0
/10
Reviewed 555 week(s) ago

Expedia Group verified review

Unfortunately it is a longish walk to the town and the seafront. The seafront is nice and some parts of the town but other parts a very rough, as is much of the countryside nearby.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 563 week(s) ago

Hotels.com verified review

The restaurant needs to improve the staff and menu offer and quality. Not pleased with the breakfast either.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 565 week(s) ago

Hotels.com verified review

Very comfortable and clean rooms with many amenities. However, the Internet connection was very bad and not up to the Western standards. We were unable to connect to the Internet to check on our flight reservations. The hotel staff dismissed our complaint with " The Interned doesn't want to work". It seemed that they consider the Internet as a unnecessary luxury and do not understand how important is to be able to check on your air ticket reservations or flight changes when you are away from home. The hotel staff knowledge of English was limited at best and some of the clerks did not even speak the local Bulgarian language. Good hotel amenities, very poor service. The quality of the breakfast was well below standard.
Read More
Raluca
icon-with Partner
with Partner
10.0
/10
Reviewed 566 week(s) ago

Hotels.com verified review

The hotel was perfect for a week-end get away (it could be suitable for even longer visits). Very nice furniture, the studio was excellent - very nice furniture, very clean and with a nice view. I was pleasantly surprised when I walked in.
Iuliana
icon-Family
Family
8.0
/10
Reviewed 566 week(s) ago

Expedia Group verified review

Nice big room with kitchinet and minifridge. The hotel and the room were clean and bright, beautifully furnished, but not a good place for 2 couples. We booked a suite (king suite) but the sofabed was very very unconfortable. Breakfast and dinner was very good. Nice pool and comfortable sunbeds. The apartment suite for 4 had only two chairs on the balcony and also you couldn't actually see the sea. In their description they said sea-view, but actually u can see only trees. You have to pay the entrance to the botanical garden (7 leva) if u want to see the castle (5 leva). 30 minutes to the beach.
Read More
Verified traveler
4.0
/10
Reviewed 575 week(s) ago

Expedia Group verified review

Big hotel with a few parking spaces available , needed to park very late and leave early on other businesses parking lot luckily for me my schedule involved at 6am going out and coming back at 10 pm but otherwise no parking space. Internet extremely slow never was able to check my e-mail , TV picture horrible probably non HD or digital and couldn't figure what language was the menu . Noisy ( probably thin walls .
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Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

4 Nächte Aufenthalt- Zimmer niemals geputzt. Nur den Mistkübel wurde entleert, nicht den Aschenbecher im Balkon. Zu wenige Parkplätze
Jordi
8.0
/10
Reviewed 450 week(s) ago

Expedia Group verified review

Hotel cerca del mar negro. Habitaciones amplias, limpias y con excelente wifi. Spa correcto
Espen
8.0
/10
Reviewed 463 week(s) ago

Expedia Group verified review

Vi likte oss godt her, kona fikk trent og ungene plasket rundt ved hotellets basseng. Rent og stilig, god service og store rom. Beliggenheten er litt langt fra stranden, men i Balchik er det uansett ikke mye strand å trakte etter. Men mye å se på, flotte hus og murer i kalkstein, mange trapper og lite koselig sentrum. Et lite stykke å spasere til sentrum, rundt en kilometer. Men botanisk hage ligger rett utenfor hotelldøra, dette er en stor attraksjon i området, anbefales veldig å ta seg en tur hit. Vi byttet riktignok rom, men det var kun på grunn av senga. King size bed er IKKE to enkeltsenger satt sammen, men dette er noe de gjør på hoteller over hele verden.
Read More
jean michel
icon-Family
Family
8.0
/10
Reviewed 512 week(s) ago

Hotels.com verified review

séjour très agréable, personnel sympathique,la proximité du port de balchik et des restaurants.
Joanna
icon-Family
Family
2.0
/10
Reviewed 563 week(s) ago

Hotels.com verified review

Dramat, kraj dziki jak i jego mieszkańcy.Hotel brudny z mrówkami ,a jedzenie jeszcze gorsze.Odradzam wszystkim.
GuAM
6.0
/10
Reviewed 563 week(s) ago

Expedia Group verified review

Séjour avec deux enfants (3 et 5 ans) dans une Executive Suite. Excellent hôtel refait à neuf mais la nourriture y est franchement infâme. Nous n'avons testé que le petit déjeuner mais cela nous a suffit. Bref, dommage car l'hotel a un excellent potentiel.
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Number of reviews per page
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Lobby 4 White Rock Castle Suite Hotel & SPA

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 29 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

6.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews White Rock Castle Suite Hotel & SPA

Number of reviews per page
20
40
Top reviews
Damyan
icon-with Partner
with Partner
4.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Tv not working,beds was not comfortable at all
Char
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

Tv dont have hdmi socket for our amazon fire stick, that was litteraly our only problem, we assumed they would have as they had flat screen tvs. So we was unable to watch anything of an evening.
Plamen
icon-with Partner
with Partner
8.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

Стаята беше без балкон. Паркингът е недостатъчен за всички автомобили.
R
4.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

We rented two rooms - one was a suite with a sofa bed. There was a strong sewer smell in the bathroom. No toilet paper in the bathroom of the 2nd room. The wifi was terrible. And the sofa bed in the suite had a huge dip in the middle and a flimsy matress. They only had kitchen utensils for 2 people. Overall a pretty bad experience. On the flip side, the receptionist did her best to help with the matress situation.
Read More
Vanda
10.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

Friendly welcome. The hotel was very convenient for the botanical garden and palace., and also an easy 20 minute walk to harbour restaurants. Room and bathroom were spacious and very clean. We had a sea view room but I have to admit the sea was rather distant! Would certainly recommend.
Verified traveler
4.0
/10
Reviewed 463 week(s) ago

Expedia Group verified review

The hotel looks nice from the outside but the room with breakfast for one night that I stayed in was very basic. I had previously stayed in a 5 star hotel the night before so was probably a bit spoilt. However, this hotel did it's job without being any more than average. Staff were friendly and helpful so no issues with that but the rooms may need some modernising over time. I expected something better for almost 70pounds for the night but it is what it was. I'd give it between 2.5 and 3 stars.
Read More
Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 476 week(s) ago

Hotels.com verified review

Really nice hotel room. 2 bathrooms, and a separate living area. Would have preferred an actual double bed, but instead got 2 singles pushed together with single duvets which was strange! Nice bathroom with a great shower, though the hot water ran out towards the end. Hotel staff okay, but a smile wouldn't go amiss...very little English spoken. Don't eat in there as very basic. Used the spa facilities which were good. The gym is more for weights than cardio. Limited car parking. Overall it was really good value for money
Read More
Will
8.0
/10
Reviewed 555 week(s) ago

Expedia Group verified review

Unfortunately it is a longish walk to the town and the seafront. The seafront is nice and some parts of the town but other parts a very rough, as is much of the countryside nearby.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 563 week(s) ago

Hotels.com verified review

The restaurant needs to improve the staff and menu offer and quality. Not pleased with the breakfast either.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 565 week(s) ago

Hotels.com verified review

Very comfortable and clean rooms with many amenities. However, the Internet connection was very bad and not up to the Western standards. We were unable to connect to the Internet to check on our flight reservations. The hotel staff dismissed our complaint with " The Interned doesn't want to work". It seemed that they consider the Internet as a unnecessary luxury and do not understand how important is to be able to check on your air ticket reservations or flight changes when you are away from home. The hotel staff knowledge of English was limited at best and some of the clerks did not even speak the local Bulgarian language. Good hotel amenities, very poor service. The quality of the breakfast was well below standard.
Read More
Raluca
icon-with Partner
with Partner
10.0
/10
Reviewed 566 week(s) ago

Hotels.com verified review

The hotel was perfect for a week-end get away (it could be suitable for even longer visits). Very nice furniture, the studio was excellent - very nice furniture, very clean and with a nice view. I was pleasantly surprised when I walked in.
Iuliana
icon-Family
Family
8.0
/10
Reviewed 566 week(s) ago

Expedia Group verified review

Nice big room with kitchinet and minifridge. The hotel and the room were clean and bright, beautifully furnished, but not a good place for 2 couples. We booked a suite (king suite) but the sofabed was very very unconfortable. Breakfast and dinner was very good. Nice pool and comfortable sunbeds. The apartment suite for 4 had only two chairs on the balcony and also you couldn't actually see the sea. In their description they said sea-view, but actually u can see only trees. You have to pay the entrance to the botanical garden (7 leva) if u want to see the castle (5 leva). 30 minutes to the beach.
Read More
Verified traveler
4.0
/10
Reviewed 575 week(s) ago

Expedia Group verified review

Big hotel with a few parking spaces available , needed to park very late and leave early on other businesses parking lot luckily for me my schedule involved at 6am going out and coming back at 10 pm but otherwise no parking space. Internet extremely slow never was able to check my e-mail , TV picture horrible probably non HD or digital and couldn't figure what language was the menu . Noisy ( probably thin walls .
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

4 Nächte Aufenthalt- Zimmer niemals geputzt. Nur den Mistkübel wurde entleert, nicht den Aschenbecher im Balkon. Zu wenige Parkplätze
Jordi
8.0
/10
Reviewed 450 week(s) ago

Expedia Group verified review

Hotel cerca del mar negro. Habitaciones amplias, limpias y con excelente wifi. Spa correcto
Espen
8.0
/10
Reviewed 463 week(s) ago

Expedia Group verified review

Vi likte oss godt her, kona fikk trent og ungene plasket rundt ved hotellets basseng. Rent og stilig, god service og store rom. Beliggenheten er litt langt fra stranden, men i Balchik er det uansett ikke mye strand å trakte etter. Men mye å se på, flotte hus og murer i kalkstein, mange trapper og lite koselig sentrum. Et lite stykke å spasere til sentrum, rundt en kilometer. Men botanisk hage ligger rett utenfor hotelldøra, dette er en stor attraksjon i området, anbefales veldig å ta seg en tur hit. Vi byttet riktignok rom, men det var kun på grunn av senga. King size bed er IKKE to enkeltsenger satt sammen, men dette er noe de gjør på hoteller over hele verden.
Read More
jean michel
icon-Family
Family
8.0
/10
Reviewed 512 week(s) ago

Hotels.com verified review

séjour très agréable, personnel sympathique,la proximité du port de balchik et des restaurants.
Joanna
icon-Family
Family
2.0
/10
Reviewed 563 week(s) ago

Hotels.com verified review

Dramat, kraj dziki jak i jego mieszkańcy.Hotel brudny z mrówkami ,a jedzenie jeszcze gorsze.Odradzam wszystkim.
GuAM
6.0
/10
Reviewed 563 week(s) ago

Expedia Group verified review

Séjour avec deux enfants (3 et 5 ans) dans une Executive Suite. Excellent hôtel refait à neuf mais la nourriture y est franchement infâme. Nous n'avons testé que le petit déjeuner mais cela nous a suffit. Bref, dommage car l'hotel a un excellent potentiel.
You’ve read all the top reviews.
Number of reviews per page
20
40