Palace Gate Hotel & Residence by EHM

Service Apartment
9.0
/10
Exceptional
382 reviews

What Guests Say About Their Stay

Toni

10.0
/ 10
The stay was perfect. The location was walkable everywhere we needed to go. The breakfast was spot on and the bed was exactly what we needed to rest our weary heads after 36 hrs to get the Phnom Penh.

Abby

10.0
/ 10
Enormous well equipped studio apartment. Beautiful view from the balcony and a fantastic breakfast in the morning. I was only at the hotel for a night but I would happily stay here again.

David

10.0
/ 10
Great location and very comfortable upgraded suite. Lovely breakfast with wide choice. Had 2 evening dinners at the hotel as well and very enjoyable. Inside pool was a great plus. Only 1 lift for 8 floors only negative
In the Area
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10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Chakto Mukh, Doun Penh, Phnom Penh, Cambodia, 1202

Main Facilities

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Restaurant
Swimming Pool
WiFi
Elevator
note: accommodation was previously named Palace Gate Hotel & Residence By EHM Palace Gate Hotel & Residence by EHM is a accommodation is located at Chaktomuk.
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What's around Palace Gate Hotel & Residence by EHM

10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Chakto Mukh, Doun Penh, Phnom Penh, Cambodia, 1202
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Discover More About Palace Gate Hotel & Residence by EHM

Discover the exquisite charm and unparalleled comfort awaiting you at **Palace Gate Hotel & Residence by EHM**, a premier destination in the heart of Phnom Penh, Cambodia. This introduction aims to provide you with all the essential information you need to make your stay at **Palace Gate Hotel & Residence by EHM** an unforgettable experience. Room rates at **Palace Gate Hotel & Residence by EHM** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Palace Gate Hotel & Residence by EHM Location

Nestled in the vibrant Doun Penh district, **Palace Gate Hotel & Residence by EHM** offers a prime location that places you at the nexus of Phnom Penh's rich history and modern dynamism. Situated just a short distance from the city center, the hotel provides convenient access to key attractions and business hubs. The atmosphere surrounding **Palace Gate Hotel & Residence by EHM** is one of refined elegance, offering a tranquil retreat from the bustling city while remaining close to its pulse. You'll find yourself within easy reach of the Royal Palace and the National Museum, allowing for effortless exploration of Cambodia's cultural heritage.

Palace Gate Hotel & Residence by EHM Facilities & Services

Facilities for guests at **Palace Gate Hotel & Residence by EHM** are designed to cater to every need, ensuring a comfortable and memorable stay.
  • A sparkling swimming pool, perfect for a refreshing dip or lounging under the Cambodian sun.
  • A well-equipped fitness center to maintain your workout routine while traveling.
  • A serene spa and wellness center offering a range of treatments to rejuvenate your body and mind.
  • Complimentary Wi-Fi throughout the property, keeping you connected at all times.
  • 24-hour front desk service for your convenience.
  • Concierge services to assist with tour bookings and local recommendations.
  • On-site dining options offering a delightful culinary journey.
  • Secure parking facilities for guests arriving by car.
Operating hours for the swimming pool are from 6:00 AM to 9:00 PM, and the fitness center is open from 6:00 AM to 10:00 PM. Access to these facilities is complimentary for all guests.

Palace Gate Hotel & Residence by EHM Room Types

The room types of **Palace Gate Hotel & Residence by EHM** are thoughtfully curated to provide a sanctuary of comfort and style for every traveler. Whether you're seeking a cozy retreat or a spacious abode, you'll find the perfect fit.
  • Deluxe Room:

    Offering a comfortable and well-appointed space, these rooms are available with city views. Non-smoking rooms are standard.
  • Executive Suite:

    For those desiring more space and enhanced amenities, the Executive Suite provides a luxurious experience with city views. Some suites feature a bathtub for added relaxation. Non-smoking.
  • Family Suite:

    Ideal for families or groups, these spacious suites offer ample room to relax and unwind, often featuring separate living areas and city views. Non-smoking.
All rooms are designated as non-smoking to ensure a fresh and pleasant environment for all guests. Please inquire directly with the hotel regarding the availability of rooms with bathtubs.

Palace Gate Hotel & Residence by EHM Dining & Restaurants

Embark on a culinary adventure at **Palace Gate Hotel & Residence by EHM**, where exquisite flavors and a welcoming ambiance await. The hotel boasts a selection of dining venues that showcase both international and local Cambodian cuisine.
  • The Royal Restaurant:

    Offering a delightful breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price per person of 15 USD. This restaurant also serves lunch and dinner, featuring a fusion of international and Khmer dishes.
  • The Terrace Lounge:

    A perfect spot for a casual meal or a refreshing drink, open from 10:00 AM to 10:00 PM. Enjoy light snacks and beverages in a relaxed setting.
Prices are approximate and subject to change.

Palace Gate Hotel & Residence by EHM Nearby Attractions and Activities

Immerse yourself in the vibrant culture and rich history of Phnom Penh with these nearby attractions and activities, all easily accessible from **Palace Gate Hotel & Residence by EHM**.
  • Royal Palace:

    A magnificent complex of buildings that serves as the residence of the King of Cambodia.
  • National Museum of Cambodia:

    Home to a vast collection of Khmer art and artifacts, offering a deep dive into the country's artistic heritage.
  • Wat Phnom:

    The namesake temple of Phnom Penh, situated on a small hill and a popular spot for locals and tourists alike.
  • Central Market (Phsar Thmei):

    A striking art deco landmark where you can find everything from souvenirs to local delicacies.
  • Riverside (Sisowath Quay):

    A lively promenade along the Tonle Sap River, perfect for evening strolls and enjoying the city's ambiance.
If you are looking for other activities around **Palace Gate Hotel & Residence by EHM**, check out the best deals on Traveloka: Recommended activities in Phnom Penh!

How to Get to Palace Gate Hotel & Residence by EHM from the Airport

Navigating your journey to **Palace Gate Hotel & Residence by EHM** from Phnom Penh International Airport (PNH) is straightforward, with several convenient options available. The airport transfer service of **Palace Gate Hotel & Residence by EHM** ensures a seamless arrival.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, you can arrange for the hotel's private airport transfer service. This service offers a direct and hassle-free journey to the hotel. Prices start from approximately 25 USD. You can book this through the hotel directly or inquire about airport transfer services when making your room reservation.
  • Metered Taxis:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare, which typically ranges from 10-15 USD depending on traffic.
  • Ride-hailing Services:

    You can also utilize popular ride-hailing services, which offer competitive rates and convenient pick-up points at the airport.
The journey from the airport to **Palace Gate Hotel & Residence by EHM** usually takes around 30-45 minutes, depending on traffic conditions.

Summary of Why You Should Choose to Stay at Palace Gate Hotel & Residence by EHM

Choosing **Palace Gate Hotel & Residence by EHM** for your Phnom Penh getaway promises an experience filled with comfort, convenience, and exceptional service.
  • Prime Location:

    Situated in the desirable Doun Penh district, offering easy access to major attractions and the city's vibrant pulse.
  • Excellent Facilities:

    Enjoy a range of amenities including a swimming pool, fitness center, and spa for a relaxing and rejuvenating stay.
  • Comfortable Accommodations:

    A variety of well-appointed room types cater to different needs, ensuring a restful night's sleep.
  • Attentive Service:

    The dedicated staff are committed to making your stay as pleasant as possible.
  • Culinary Delights:

    Savor delicious meals at the on-site restaurants, offering a taste of both local and international flavors.
Room availability at **Palace Gate Hotel & Residence by EHM** is often in high demand, so it's advisable to book in advance. For the best rates and a seamless booking process, consider Booking **Palace Gate Hotel & Residence by EHM** through Traveloka. You can also Book budget hotels in Phnom Penh and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Palace Gate Hotel & Residence by EHM

Swimming Pool Palace Gate Hotel & Residence by EHM
Swimming Pool
Entertainment Facility Palace Gate Hotel & Residence by EHM
Entertainment Facility
Fitness Center Palace Gate Hotel & Residence by EHM
Fitness Center
Functional Hall Palace Gate Hotel & Residence by EHM
Functional Hall
Lobby Palace Gate Hotel & Residence by EHM
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Porter
  • Concierge

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Things to Do

  • Indoor pool
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Smoking area

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Palace Gate Hotel & Residence by EHM

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - midnight. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Palace Gate Hotel & Residence by EHM
54
Number of floors in Palace Gate Hotel & Residence by EHM
9
Another facilities in Palace Gate Hotel & Residence by EHM
Laundry service, Luggage storage, Express check-out, Porter, Concierge

Frequently asked question in Palace Gate Hotel & Residence by EHM

What are available facilities at Palace Gate Hotel & Residence by EHM?
There are top facilites at Palace Gate Hotel & Residence by EHM such as Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palace Gate Hotel & Residence by EHM?
The standard check-in time at Palace Gate Hotel & Residence by EHM is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Palace Gate Hotel & Residence by EHM?
Palace Gate Hotel & Residence by EHM is a 4.0-star hotel.
How many floors does Palace Gate Hotel & Residence by EHM have?
Palace Gate Hotel & Residence by EHM has 9 floors.
How many rooms are available at Palace Gate Hotel & Residence by EHM?
Palace Gate Hotel & Residence by EHM has 54 rooms in total.
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More Reviews from Other Guests in Palace Gate Hotel & Residence by EHM

9.0
Exceptional
From 367 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palace Gate Hotel & Residence by EHM

Number of reviews per page
20
40
Top reviews
Michael
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I would avoid booking this hotel for the following reasons; - they “upgraded” our room which felt like a downgrade, we didn’t need more floor space. - they carried our suitcase by the wheel which broke it. - Rooms were tidy but not really clean, more like a serviced apartment where it depends on how the person before left it. - breakfast was very limited. - they forgot to charge Some positives; - one reception staff member was really nice - pool and gym were decent (indoor pool) - it was reasonably cheap, but so were lots of other options.
Read More
Toni
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The stay was perfect. The location was walkable everywhere we needed to go. The breakfast was spot on and the bed was exactly what we needed to rest our weary heads after 36 hrs to get the Phnom Penh.
Samol
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staffs , good breakfast and close to everything.
Abby
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Enormous well equipped studio apartment. Beautiful view from the balcony and a fantastic breakfast in the morning. I was only at the hotel for a night but I would happily stay here again.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location and very comfortable upgraded suite. Lovely breakfast with wide choice. Had 2 evening dinners at the hotel as well and very enjoyable. Inside pool was a great plus. Only 1 lift for 8 floors only negative
Chanroeun
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

clean but need more lights around the stairs areas.
carolyn
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

a perfect visit all around
Ann
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We booked this hotel based on the photographs on Expedia as the hotel looked charming with historical features. Our expectations were smashed when we arrived at the wrong hotel - very similar name, owned by same company. Not a good sign when the taxi can’t find it, and google search links only to the 5 star sister hotel. We were tired after a long day travelling, but thankfully the staff at the 5-star, arranged a tuk tuk to take us to where we were meant to be. After checking in we couldn’t believe how far from the website photos the room looked. VERY basic, with towels that were originally white, now slightly yellowed, linoleum that was heavily marked, and a kitchen that felt dirty. If we were staying longer than one night we would have checked out and gone to another hotel immediately. There are no restaurants or bars within easy walking distance, and the staff were polite but not friendly. Rated 4-star, it barely makes 3 star. Would find it difficult to recommend this hotel to anyone.
Read More
Christine
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice hotel. I recommend the suites. Easy to grab a tuk tuk and explore the city.
ceris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Loved staying at the hotel. We were in a lovely apartment which suited our family needs. Breakfast was lovely. Staff were friendly and very accommodating! All around the area was perfect to walk and sightsee.
Randall
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff was friendly and helpful. They assisted with all inquiries. We had 5 rooms, one room had roaches and we were given another room. There were additional roaches seen in that room. A through spraying is probably needed on a regular basis, several times a year.
Leakhena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Friendly staffs, cleaniness, big rooms, hot water available, parking space for cars.
Aneesa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location and excellent service from staff
Ty
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great staff and food is tasty.
Pao
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Travel w family of 5. Would recommend family suite
ANALIZA
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I love the staff, they are all courteous and efficient - with great customer service. For the price that we paid, it’s well worth it.
Nicknnarth P
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

beautiful place, very convenient location
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Highly recommend this hotel. Very attentive staff that provide exceptional service.
Dante
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

We were exceptionally greeted from staff with welcoming drink for a family of four (and for other guests to see us). The hotel have both colonial and modern touches. We upgraded to family suite for the next day. Again we were kindly taken care of with their superb service. Highly recommend this hotel on what they have to offer.
Read More
Yong Min
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

A fantastic stay! The service was excellent from start to finish, with warm and welcoming staff who made us feel right at home. The room was spotless, comfortable, and well-appointed. Breakfast was delicious and offered a great variety. Highly recommended!
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Palace Gate Hotel & Residence by EHM

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 367 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palace Gate Hotel & Residence by EHM

Number of reviews per page
20
40
Top reviews
Michael
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I would avoid booking this hotel for the following reasons; - they “upgraded” our room which felt like a downgrade, we didn’t need more floor space. - they carried our suitcase by the wheel which broke it. - Rooms were tidy but not really clean, more like a serviced apartment where it depends on how the person before left it. - breakfast was very limited. - they forgot to charge Some positives; - one reception staff member was really nice - pool and gym were decent (indoor pool) - it was reasonably cheap, but so were lots of other options.
Read More
Toni
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The stay was perfect. The location was walkable everywhere we needed to go. The breakfast was spot on and the bed was exactly what we needed to rest our weary heads after 36 hrs to get the Phnom Penh.
Samol
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staffs , good breakfast and close to everything.
Abby
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Enormous well equipped studio apartment. Beautiful view from the balcony and a fantastic breakfast in the morning. I was only at the hotel for a night but I would happily stay here again.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location and very comfortable upgraded suite. Lovely breakfast with wide choice. Had 2 evening dinners at the hotel as well and very enjoyable. Inside pool was a great plus. Only 1 lift for 8 floors only negative
Chanroeun
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

clean but need more lights around the stairs areas.
carolyn
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

a perfect visit all around
Ann
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We booked this hotel based on the photographs on Expedia as the hotel looked charming with historical features. Our expectations were smashed when we arrived at the wrong hotel - very similar name, owned by same company. Not a good sign when the taxi can’t find it, and google search links only to the 5 star sister hotel. We were tired after a long day travelling, but thankfully the staff at the 5-star, arranged a tuk tuk to take us to where we were meant to be. After checking in we couldn’t believe how far from the website photos the room looked. VERY basic, with towels that were originally white, now slightly yellowed, linoleum that was heavily marked, and a kitchen that felt dirty. If we were staying longer than one night we would have checked out and gone to another hotel immediately. There are no restaurants or bars within easy walking distance, and the staff were polite but not friendly. Rated 4-star, it barely makes 3 star. Would find it difficult to recommend this hotel to anyone.
Read More
Christine
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice hotel. I recommend the suites. Easy to grab a tuk tuk and explore the city.
ceris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Loved staying at the hotel. We were in a lovely apartment which suited our family needs. Breakfast was lovely. Staff were friendly and very accommodating! All around the area was perfect to walk and sightsee.
Randall
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff was friendly and helpful. They assisted with all inquiries. We had 5 rooms, one room had roaches and we were given another room. There were additional roaches seen in that room. A through spraying is probably needed on a regular basis, several times a year.
Leakhena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Friendly staffs, cleaniness, big rooms, hot water available, parking space for cars.
Aneesa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location and excellent service from staff
Ty
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great staff and food is tasty.
Pao
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Travel w family of 5. Would recommend family suite
ANALIZA
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I love the staff, they are all courteous and efficient - with great customer service. For the price that we paid, it’s well worth it.
Nicknnarth P
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

beautiful place, very convenient location
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Highly recommend this hotel. Very attentive staff that provide exceptional service.
Dante
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

We were exceptionally greeted from staff with welcoming drink for a family of four (and for other guests to see us). The hotel have both colonial and modern touches. We upgraded to family suite for the next day. Again we were kindly taken care of with their superb service. Highly recommend this hotel on what they have to offer.
Read More
Yong Min
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

A fantastic stay! The service was excellent from start to finish, with warm and welcoming staff who made us feel right at home. The room was spotless, comfortable, and well-appointed. Breakfast was delicious and offered a great variety. Highly recommended!
Number of reviews per page
20
40