Saravoan Royal Palace

Great location

This was a lovely place to stay with beautiful garden areas.

Stayed at this basic hotel for three nights. Spacious room. Could do with a repaint. Nice breakfast in courtyard cooked to order. Good location near river and Royal Palace. A good price. They had their own tuk tuk driver (Un) who was very nice and trustworthy. We hired him to take us to The Killing Fields and Genocide Museum and we waited for us and charged us for the round-trip. Would recommend doing that.

We had a nice time here, room was adequate but was a more expensive one, though there were a few issues, like: only friendly staff at check-in/reception; breakfast basic OK though grumblings when asking for another coffee; a sewer type smell in the room a few times; almost no water one day; room was boiling and minibar was off upon arrival.

Great staff who went above and beyond to be helpful - even storing our bags after we’d checked out in the morning. Breakfast was filling. It’s a good jumping off point to see much of the city on foot as markets aren’t far away. They also state they will call reputable tuk tuks but I didn’t have need of this service. The shower was a bit tricky and there’s no shower curtain so much of the room got wet (including the toilet paper but that was operator error). It got fairly cool which was a bit interrupted when we left as the key card went with us so the air had to start over after a day out.

Everything from start to finish was great! They also assisted with finding accomodations for the entire month I am staying in Phnom Penh. I strongly recommend this property for it's service, location, and overall travel experience!

Central location. Quiet after 11pm. Red, the tuktuk driver was reliable and inexpensive. Comfortable room without common walls. Staff carried my bags for me.

Nice hotel, friendly staff. Easy walk to Riverside , shopping & food outlets.

Very comfortable, and welcoming environment.

Thanks again to the staff, whoever made the cappuccino in the morning was a coffee Master!

Its in a good location

The room was good. The front desk was good. The lady at breakfast was grumpy…

Great place to stay. very helpful

The hotel is few blocks away from Central Market. Though the entrance is small that you may not notice it for the first visit. Friendly staff, nice room, good quality breakfast at a amazingly reasonable price. I will definitely go back for spending next vacation.

All good

Comfortable room, great staff, good breakfast. One watch out: no elevators. I would stay here again.

Having stayed in Phnom Penh numerous times over the last 8 years, this is the best hotel I have stayed at. Location is great, staff very helpful and spoke good English. Good breakfast and coffee. I had a family room - huge but not expensive. 2m bath - I could lay down in it! I enjoyed everything about this hotel.

Beautiful small hotel situated down a short alley so away from the noise of the street. Very helpful staff always there for any questions.

I booked this hotel because of the positive reviews but left 2 days early. The checkin experience was brusque, impatient & unwelcoming; I was rushed to sign a document when wanting to read it first. I asked if we were in a quiet room as requested at time of booking & received the reply, "It's a hotel, there are people coming and going". I had to clarify I was referring to things like building noise & loud music. I was taken aback by the attitude of the manager in this exchange. We returned to the room for an afternoon sleep only to be awoken repeatedly by building work directly next to our room behind the boundary screen - a loud machine saw. The room was also below standard: aircon ineffective & grubby (white stains on red cushions, thick layer of dust on picture frames). The defensive attitude of the manager earlier gave me little hope of resolving any issues at the hotel & reluctantly decided to book another elsewhere, notifying the hotel via this site & stating that the noise went beyond normal hotel comings and goings. I requested a refund. Checkout the next day: the manager talked over me & actually became provocative: "Good luck at finding a quiet hotel in Phnom Penh", "no, I'm not going to listen to you" and "give me the key". When I said I'd write a review he threatened, "do it, I'll just delete it". I wished him a happy new year & left with him still ranting at me in my direction. The most extraordinary hotel experience I've had in 90 countries of travel.

The property is in a great location that is tucked away from the main street. It is close to attractions such as the Royal Palace and markets. Staff are helpful and accommodating. The building is mainly concrete so the rooms are quite sound proof. The room with twin beds is spacious with a small sitting area. The mattress is very firm for my taste. The washroom is separated by a curtain from the room and has a tub as the shower. Water from the shower is ecofriendly so is not hot. The TV plays a channel with American movies. Breakfast is either Khmer or Western style. Overall a good stay. And it was nice to meet the owner. I would return and hoping for a mattress topper on my next stay!