Thansur Sokha Hotel

Hotels
7.3
/10
Pleasant
44 reviews

What Guests Say About Their Stay

SokhaN.

10.0
/ 10
There was plenty to do and a lot of variety of activities from which to choose. The staff was exceedingly pleasant and helpful. It is clearly the finest hotel chain in Cambodia for a reason. Thank you!

Verified traveler

10.0
/ 10
We stayed here during Chinese New Year, so the hotel was full of people and extra festive. The massage area is very close to reception, and I had the best one hour foot massage of my life! Our room was giant- a suite with 1 1/2 baths and a separate living room space. Breakfast was delicious, dinner was filling, and mid-day coffee with sweet milk was a treat. In the evenings a live band performed and it was really fun, like going to a concert without leaving the hotel. We took a guided tour one day and did some exploring on our own, both on foot and with rented bicycles. The park and surrounding area is well worth spending a few nights here. Plus, there is a shuttle from Kampot that runs two or three times each day, so it’s not impossible to reach without a car.

Samantha

10.0
/ 10
It's amazing up here, it's really eerie and this huge hotel is nearly empty which is great fun.
In the Area
See Map
Street 32, Bokor Mountain, Teuk Chhou District, Kampot, Kingdom of Cambodia, Kaoh Touch, Krong Kampot, Kampot, Cambodia, 10000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Le Bokor Palace Thansur Sokha Hotel is located in area / city Koh Touch. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Thansur Sokha Hotel

Street 32, Bokor Mountain, Teuk Chhou District, Kampot, Kingdom of Cambodia, Kaoh Touch, Krong Kampot, Kampot, Cambodia, 10000
Discover More Places
Lobby Thansur Sokha Hotel
Lobby 2 Thansur Sokha Hotel

Discover More About Thansur Sokha Hotel

Discover Your Oasis in Kampot: An Introduction to Thansur Sokha Hotel

Welcome to Thansur Sokha Hotel, your premier destination for an unforgettable stay in the charming province of Kampot, Cambodia. Nestled amidst breathtaking natural beauty and offering unparalleled comfort and service, Thansur Sokha Hotel is designed to be your home away from home, whether you're seeking a relaxing getaway, an adventurous exploration, or a productive business trip. We pride ourselves on providing a warm, hospitable, and trustworthy environment where every guest feels valued and well-cared for.

Thansur Sokha Hotel Location

Thansur Sokha Hotel is strategically situated in the heart of Kampot, specifically in the tranquil yet accessible area of Krong Kampot. Our address is , Koh Touch, Krong Kampot, Kampot, Cambodia. We are conveniently located approximately 5 kilometers from the bustling city center, making it easy for guests to explore the local attractions while still enjoying a peaceful retreat. For those arriving by road, major highways are easily accessible, and we are a reasonable distance from key transit hubs, ensuring a smooth journey to our doorstep. The atmosphere surrounding Thansur Sokha Hotel is one of serene beauty, offering a perfect blend of natural tranquility and proximity to the vibrant local culture. Imagine waking up to the gentle sounds of nature and having the convenience of exploring local markets and historical sites just a short distance away.

Thansur Sokha Hotel Facilities & Services

Facilities for guests at Thansur Sokha Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. We offer a comprehensive range of amenities to enhance your experience.
  • Swimming Pool:

    Take a refreshing dip in our sparkling swimming pool, perfect for both adults and children. Open daily from 8:00 AM to 7:00 PM. No additional fees apply.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments at our on-site spa. Operating hours are from 10:00 AM to 8:00 PM. Prices vary depending on the treatment, starting from PHP 1,500.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, available to guests from 6:00 AM to 9:00 PM. Complimentary for all guests.
  • Kids' Club:

    A fun and safe space for our younger guests, featuring engaging activities and games. Open from 9:00 AM to 5:00 PM. Complimentary for guests with children.
  • Free Parking:

    For guests traveling by car, we offer complimentary parking spaces.
  • Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.
  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist you with any requests or inquiries.
  • Room Service:

    Enjoy delicious meals in the comfort of your room, available from 7:00 AM to 10:00 PM.

Thansur Sokha Hotel Room Types

Thansur Sokha Hotel offers a diverse selection of room types to suit every traveler's preference and needs. The room types of Thansur Sokha Hotel are thoughtfully designed to provide comfort, style, and convenience.
  • Deluxe Room:

    Available with a City View or Garden View. Non-smoking rooms are standard. Some Deluxe Rooms feature a bathtub.
  • Superior Room:

    Offering a comfortable stay with either a City View or Garden View. All Superior Rooms are non-smoking.
  • Executive Suite:

    Experience enhanced luxury with spacious living areas and a choice of City View or Garden View. These suites are non-smoking and include a bathtub.
  • Family Suite:

    Perfect for families, these suites offer ample space and comfort, with a Garden View. All Family Suites are non-smoking and include a bathtub.
We understand that pets are part of the family. While we do not currently offer dedicated pet-friendly rooms, please contact our front desk to discuss potential arrangements for service animals.

Thansur Sokha Hotel Dining & Restaurants

Savor a culinary journey at Thansur Sokha Hotel, where our dining venues offer a delightful array of flavors to tantalize your taste buds.
  • The Riverside Restaurant:

    Our main dining establishment, offering a breakfast buffet from 6:30 AM to 10:00 AM, and an à la carte menu for lunch and dinner from 11:30 AM to 10:00 PM. Enjoy authentic Cambodian cuisine and international favorites. Estimated price per person for lunch/dinner is PHP 800.
  • The Poolside Bar:

    Relax with refreshing drinks and light snacks by the pool. Open from 10:00 AM to 6:00 PM. Light snacks are priced around PHP 300.
  • The Lobby Lounge:

    A cozy spot for coffee, tea, and pastries. Available from 7:00 AM to 9:00 PM. Coffee and pastries are priced around PHP 200.

Thansur Sokha Hotel Nearby Attractions and Activities

Kampot is a region rich in natural beauty and cultural heritage, offering a variety of attractions for every visitor. Thansur Sokha Hotel is ideally located to explore these wonders.
  • Bokor National Park:

    A majestic mountain plateau offering stunning views, historical ruins, and diverse flora and fauna.
  • Kampot River:

    Enjoy a leisurely boat trip, kayaking, or simply relax by the scenic riverbanks.
  • Phnom Chhngok Cave Temple:

    A unique cave temple with a natural opening in the ceiling, offering a glimpse into local spirituality.
  • Kep National Park:

    A short drive away, this park offers beautiful hiking trails and panoramic views of the coast.
  • Kampot Pepper Plantations:

    Discover the world-renowned Kampot pepper and learn about its cultivation process.
If you are looking for other activities around Thansur Sokha Hotel, check out the best deals on Traveloka: Recommended activities in Krong Kampot!

How to Get to Thansur Sokha Hotel from the Airport

Navigating your way to Thansur Sokha Hotel is straightforward, with several convenient options available. The airport transfer service of Thansur Sokha Hotel ensures a seamless arrival. Here's how to get to Thansur Sokha Hotel:
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. Please book in advance through our reservations team. Estimated cost: PHP 2,500 - PHP 3,500, depending on the airport.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Thansur Sokha Hotel typically takes around 1.5 to 2 hours, with an estimated cost of PHP 1,800 - PHP 2,500.
  • Ride-hailing Service:

    You can also book a ride-hailing service from the airport. Prices are comparable to metered taxis, but it's advisable to confirm the fare before starting your journey.
  • Local Transport:

    For a more local experience, you can arrange for a bus or minivan service from the airport to Kampot town, and then take a short tuk-tuk ride to the hotel. This is the most budget-friendly option, with costs varying significantly.
We recommend pre-booking an airport transfer services for a stress-free start to your vacation.

Summary of Why You Should Choose to Stay at Thansur Sokha Hotel

Choosing Thansur Sokha Hotel for your Kampot adventure means opting for comfort, convenience, and exceptional service. We are dedicated to making your stay memorable for all the right reasons.
  • Prime Location:

    Enjoy easy access to Kampot's natural beauty and cultural attractions.
  • Excellent Facilities:

    From a refreshing swimming pool to a rejuvenating spa, we have amenities to suit every guest.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites ensure a restful stay.
  • Delicious Dining:

    Savor authentic local and international cuisine at our on-site restaurants.
  • Warm Hospitality:

    Our friendly and attentive staff are committed to providing outstanding service.
Discover the best deals and check

Room availability at Thansur Sokha Hotel

today.

Booking Thansur Sokha Hotel

is simple and secure through Traveloka. Book budget hotels in Kampot and experience the charm of this beautiful region. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Thansur Sokha Hotel

Lobby Thansur Sokha Hotel
Lobby
Exterior Thansur Sokha Hotel
Exterior
Bedroom Thansur Sokha Hotel
Bedroom
Others Thansur Sokha Hotel
Others
In-room Bathroom Thansur Sokha Hotel
In-room Bathroom

Hotel Services

  • Concierge
  • Laundry service
  • Tours
  • 24-hour Receptionist
  • Luggage storage
  • Porter
  • Limited hours room service
  • Wedding service
  • Express check-in
  • Express check-out
  • Welcoming drinks
  • Early Check-in
  • Late Check-out
  • Money changer
  • Doorman
  • Medical service
  • 24-hour security
  • Bellhop

Things to Do

  • Massage
  • Fitness center
  • Spa
  • Outdoor pool
  • Garden
  • Sauna
  • Casino
  • TV lounge
  • Children play area
  • Outdoor pool
  • Entertainment for adults
  • Karaoke
  • Outdoor facilities

Food and Drinks

  • Bar
  • Nightclub
  • Poolside bar
  • Snack bar
  • Breakfast
  • Breakfast (surcharge)
  • Cafe
  • Pub
  • Set menu dinner
  • Snacks
  • Buffet breakfast
  • Set menu lunch

Public Facilities

  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Coffee/tea in lobby
  • Elevator
  • Breakfast restaurant
  • Lunch restaurant
  • Dinner restaurant
  • Late check-out
  • Early check-in

General

  • Family room
  • AC
  • Non-smoking room
  • Terrace
  • Fireplace in lobby
  • Banquet
  • Recreation room
  • Swimming pool

Nearby Facilities

  • Shops
  • ATM/Banking
  • Hair salon
  • Grocery
  • Supermarket
  • Laundry
  • Beauty salon

Transportation

  • Valet parking
  • Area shuttle
  • Bicycle rental
  • Garage
  • Car rental
  • Secure parking

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Accessibility equipment
  • Disabled access friendly

Business Facilities

  • Meeting facilities
  • Conference room
  • Projector
  • Business facilities

Sports and Recreations

  • Fitness center
  • Cycling
  • Pool or Snooker
  • Fishing

Connectivity

  • Internet point

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Thansur Sokha Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges USD 12.00/guest for extra breakfast.

Pets

Pets are not allowed in the accommodation.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Thansur Sokha Hotel
412
Number of floors in Thansur Sokha Hotel
3
Another facilities in Thansur Sokha Hotel
Concierge, Laundry service, Tours, 24-hour Receptionist, Luggage storage

Frequently asked question in Thansur Sokha Hotel

What are available facilities at Thansur Sokha Hotel?
There are top facilites at Thansur Sokha Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Thansur Sokha Hotel?
The standard check-in time at Thansur Sokha Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Thansur Sokha Hotel provide breakfast?
Yes, Thansur Sokha Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Thansur Sokha Hotel?
Thansur Sokha Hotel is a 5.0-star hotel.
How many floors does Thansur Sokha Hotel have?
Thansur Sokha Hotel has 3 floors.
See All

More Reviews from Other Guests in Thansur Sokha Hotel

Overall Ratings & Reviews Thansur Sokha Hotel

Traveloka (7)
Other sources (37)
7.4
Pleasant
From 37 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

5.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Thansur Sokha Hotel

Number of reviews per page
20
40
Top reviews
Sreyneang
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

Everything was nice and clean. The service was very good, eps the staffs there.
Joseph
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

Breakfast was awesome. However, the room has mosquitoes that requires disinfection.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

If you're tired of the heat and want to find a place where you can enjoy being outside, the Thansur Sokha Hotel is the place to go. I received wonderful service, especially for Asst FO Manager Nam Sabath, who went out of his way to make sure we had a pleasant experience. I booked a larger room, the Ramdal and it had a bed large enough to accommodate my two sons and I. It was clean, cool, and had a sitting area with a couch if someone wants to rest while others are active. The hotel itself has many amenities: several restaurants, game area for the kids, indoor pool, and casino, but what I loved were the sights here. There are some beautiful historic buildings to view such as the "old catholic church" and the newly refurbished Le Bokor Palace Hotel for the history buffs and beautiful natural sights at Povokvil Waterfalls for those who enjoy the beauty of creation.
Read More
SokhaN.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

There was plenty to do and a lot of variety of activities from which to choose. The staff was exceedingly pleasant and helpful. It is clearly the finest hotel chain in Cambodia for a reason. Thank you!
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

We stayed here during Chinese New Year, so the hotel was full of people and extra festive. The massage area is very close to reception, and I had the best one hour foot massage of my life! Our room was giant- a suite with 1 1/2 baths and a separate living room space. Breakfast was delicious, dinner was filling, and mid-day coffee with sweet milk was a treat. In the evenings a live band performed and it was really fun, like going to a concert without leaving the hotel. We took a guided tour one day and did some exploring on our own, both on foot and with rented bicycles. The park and surrounding area is well worth spending a few nights here. Plus, there is a shuttle from Kampot that runs two or three times each day, so it’s not impossible to reach without a car.
Read More
Sock Hoon
icon-with Partner
with Partner
8.0
/10
Reviewed 432 week(s) ago

Hotels.com verified review

There was limited food choice as only one of the 2 restaurants at the hotel had an ala carte menu.
chea
8.0
/10
Reviewed 433 week(s) ago

Expedia Group verified review

A bit expensive, needed a fair price to attract more and more guests,
Tethmakara
icon-with Partner
with Partner
2.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

I really angry from their staff, i booking via hotel.com one almost 2 months before new year eve, on that day i go to check in, i show them my 2 hotel vouchers, but they said no see my booking. And they call to check with their main office still cant see my booking. Suddenly 1h later they said they found only one room, one more room not see booking. I standing in crowd of people for waiting their check almost 2h. Until i call to hotel.com team to help, but hotel even pick up the call from hotel.com team. It is my first time booking with hotel.com and it messy like this.
Read More
sokha
icon-Family
Family
10.0
/10
Reviewed 448 week(s) ago

Hotels.com verified review

to cool
denham
8.0
/10
Reviewed 449 week(s) ago

Expedia Group verified review

Great place to stay and the staff were very helpful. Recommend as a place to stay.
steve
8.0
/10
Reviewed 478 week(s) ago

Expedia Group verified review

A massive hotel in an interesting location. We enjoyed our stay here, the room was very comfortable and the facilities good. We had our own transport ( motorbikes) which I think improved our experience as it allowed us to explore the area easily and this enhanced our stay. We thought it was good value for money, room, bar and restaurants. If a few more people give it a try it will help the atmoshere of the whole experience....
Read More
Samantha
icon-with Partner
with Partner
10.0
/10
Reviewed 506 week(s) ago

Hotels.com verified review

It's amazing up here, it's really eerie and this huge hotel is nearly empty which is great fun.
Shabbir
icon-with Partner
with Partner
10.0
/10
Reviewed 508 week(s) ago

Hotels.com verified review

Nice hotel, well staffed. But most of the staff cannot speak English.
Mengc
icon-with Partner
with Partner
8.0
/10
Reviewed 603 week(s) ago

Expedia Group verified review

They usually need to spend at least 30 minutes to locate online reservation but they got this time right without me waiting. The room is always clean but there're a couple missing items like the shower cap.
Sorphalla
icon-Family
Family
8.0
/10
Reviewed 604 week(s) ago

Hotels.com verified review

I have stayed there during week days, there is only restaurant open for meal, no others choice. The room AC have no heater function, which it's not comfortable for younger and older.
Mengc
icon-Family
Family
6.0
/10
Reviewed 624 week(s) ago

Expedia Group verified review

The hotel is ok. It should be rated about 3 to 4 stars. Front desk staffs are nice but they always have problems with locating the online reservations.
michael
6.0
/10
Reviewed 643 week(s) ago

Expedia Group verified review

I am a male caucasian and I was the only single and the only caucasian .. it is a very strange Las vegas Asiat way in the midst of gorgeous landscape .. Few huge and ugly constructions shelter rooms , restaurant, spa, kareoke, casino etc .. I was full with groups of Vietnamese families ith special promotion fares .. Internet booking allowed me to pay aroud 50 us /night but when I asked for a second nite , 90 were aked .. Not having a '' group'' package deal as most of thier customers, while in the premisces , you have no other means at all than to eat at one of the 2 soltionn .. Buffet all you czan eat , regular, for 27 Us or a 24/7_7 Nouddles bar, and the simple Vietnamese soup stars at 12 Us ... It is an amazing experience . My room was not cleaned the second day and half of emplyees didnt sometimes even answer to me, they just aloof ignored me and the other half was very sweet and friendly and talkative ... Prices for any massage, first price is 20 Us ...
Read More
Ogla
8.0
/10
Reviewed 655 week(s) ago

Expedia Group verified review

im tony.. i am from America, we booked our room true Expedia, the hotel was really nice..and clean, we have free KTV room for 1 hr ,stem, pool, but the swimming pool was very cold like 20 degree cold,nice gym, the morning breakfast was fantastic good, so we loved it and everything about it we loved it ...
Traveler
10.0
/10
Reviewed 658 week(s) ago

Hotels.com verified review

Had a two-bedroom suite for one night. A dedicated host is nice thing from the hotel. Good service. Tried the asian food restaurant was ok. Breakfast is good.
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 697 week(s) ago

Hotels.com verified review

Despite being welcomed with delicious drinks and having clean comfortable rooms during our stay, I would never go back to this resort. The activities advertised were underwhelming and the resort did not offer you access to the surrounding jungles or anything of interest. The tours offered by the hotel contained only a couple sites with each one being more boring than the last. When we complained about being lied to by a staff member we were told that since they were the only resort in the area we would simply have to "deal with it because you have no other options". Yes, a concierge actually said that to us. We all left the resort upset and feeling like we had wasted our money.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Thansur Sokha Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Thansur Sokha Hotel

Traveloka (7)
Other sources (37)
7.4
Pleasant
From 37 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

5.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Thansur Sokha Hotel

Number of reviews per page
20
40
Top reviews
Sreyneang
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

Everything was nice and clean. The service was very good, eps the staffs there.
Joseph
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

Breakfast was awesome. However, the room has mosquitoes that requires disinfection.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

If you're tired of the heat and want to find a place where you can enjoy being outside, the Thansur Sokha Hotel is the place to go. I received wonderful service, especially for Asst FO Manager Nam Sabath, who went out of his way to make sure we had a pleasant experience. I booked a larger room, the Ramdal and it had a bed large enough to accommodate my two sons and I. It was clean, cool, and had a sitting area with a couch if someone wants to rest while others are active. The hotel itself has many amenities: several restaurants, game area for the kids, indoor pool, and casino, but what I loved were the sights here. There are some beautiful historic buildings to view such as the "old catholic church" and the newly refurbished Le Bokor Palace Hotel for the history buffs and beautiful natural sights at Povokvil Waterfalls for those who enjoy the beauty of creation.
Read More
SokhaN.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

There was plenty to do and a lot of variety of activities from which to choose. The staff was exceedingly pleasant and helpful. It is clearly the finest hotel chain in Cambodia for a reason. Thank you!
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

We stayed here during Chinese New Year, so the hotel was full of people and extra festive. The massage area is very close to reception, and I had the best one hour foot massage of my life! Our room was giant- a suite with 1 1/2 baths and a separate living room space. Breakfast was delicious, dinner was filling, and mid-day coffee with sweet milk was a treat. In the evenings a live band performed and it was really fun, like going to a concert without leaving the hotel. We took a guided tour one day and did some exploring on our own, both on foot and with rented bicycles. The park and surrounding area is well worth spending a few nights here. Plus, there is a shuttle from Kampot that runs two or three times each day, so it’s not impossible to reach without a car.
Read More
Sock Hoon
icon-with Partner
with Partner
8.0
/10
Reviewed 432 week(s) ago

Hotels.com verified review

There was limited food choice as only one of the 2 restaurants at the hotel had an ala carte menu.
chea
8.0
/10
Reviewed 433 week(s) ago

Expedia Group verified review

A bit expensive, needed a fair price to attract more and more guests,
Tethmakara
icon-with Partner
with Partner
2.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

I really angry from their staff, i booking via hotel.com one almost 2 months before new year eve, on that day i go to check in, i show them my 2 hotel vouchers, but they said no see my booking. And they call to check with their main office still cant see my booking. Suddenly 1h later they said they found only one room, one more room not see booking. I standing in crowd of people for waiting their check almost 2h. Until i call to hotel.com team to help, but hotel even pick up the call from hotel.com team. It is my first time booking with hotel.com and it messy like this.
Read More
sokha
icon-Family
Family
10.0
/10
Reviewed 448 week(s) ago

Hotels.com verified review

to cool
denham
8.0
/10
Reviewed 449 week(s) ago

Expedia Group verified review

Great place to stay and the staff were very helpful. Recommend as a place to stay.
steve
8.0
/10
Reviewed 478 week(s) ago

Expedia Group verified review

A massive hotel in an interesting location. We enjoyed our stay here, the room was very comfortable and the facilities good. We had our own transport ( motorbikes) which I think improved our experience as it allowed us to explore the area easily and this enhanced our stay. We thought it was good value for money, room, bar and restaurants. If a few more people give it a try it will help the atmoshere of the whole experience....
Read More
Samantha
icon-with Partner
with Partner
10.0
/10
Reviewed 506 week(s) ago

Hotels.com verified review

It's amazing up here, it's really eerie and this huge hotel is nearly empty which is great fun.
Shabbir
icon-with Partner
with Partner
10.0
/10
Reviewed 508 week(s) ago

Hotels.com verified review

Nice hotel, well staffed. But most of the staff cannot speak English.
Mengc
icon-with Partner
with Partner
8.0
/10
Reviewed 603 week(s) ago

Expedia Group verified review

They usually need to spend at least 30 minutes to locate online reservation but they got this time right without me waiting. The room is always clean but there're a couple missing items like the shower cap.
Sorphalla
icon-Family
Family
8.0
/10
Reviewed 604 week(s) ago

Hotels.com verified review

I have stayed there during week days, there is only restaurant open for meal, no others choice. The room AC have no heater function, which it's not comfortable for younger and older.
Mengc
icon-Family
Family
6.0
/10
Reviewed 624 week(s) ago

Expedia Group verified review

The hotel is ok. It should be rated about 3 to 4 stars. Front desk staffs are nice but they always have problems with locating the online reservations.
michael
6.0
/10
Reviewed 643 week(s) ago

Expedia Group verified review

I am a male caucasian and I was the only single and the only caucasian .. it is a very strange Las vegas Asiat way in the midst of gorgeous landscape .. Few huge and ugly constructions shelter rooms , restaurant, spa, kareoke, casino etc .. I was full with groups of Vietnamese families ith special promotion fares .. Internet booking allowed me to pay aroud 50 us /night but when I asked for a second nite , 90 were aked .. Not having a '' group'' package deal as most of thier customers, while in the premisces , you have no other means at all than to eat at one of the 2 soltionn .. Buffet all you czan eat , regular, for 27 Us or a 24/7_7 Nouddles bar, and the simple Vietnamese soup stars at 12 Us ... It is an amazing experience . My room was not cleaned the second day and half of emplyees didnt sometimes even answer to me, they just aloof ignored me and the other half was very sweet and friendly and talkative ... Prices for any massage, first price is 20 Us ...
Read More
Ogla
8.0
/10
Reviewed 655 week(s) ago

Expedia Group verified review

im tony.. i am from America, we booked our room true Expedia, the hotel was really nice..and clean, we have free KTV room for 1 hr ,stem, pool, but the swimming pool was very cold like 20 degree cold,nice gym, the morning breakfast was fantastic good, so we loved it and everything about it we loved it ...
Traveler
10.0
/10
Reviewed 658 week(s) ago

Hotels.com verified review

Had a two-bedroom suite for one night. A dedicated host is nice thing from the hotel. Good service. Tried the asian food restaurant was ok. Breakfast is good.
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 697 week(s) ago

Hotels.com verified review

Despite being welcomed with delicious drinks and having clean comfortable rooms during our stay, I would never go back to this resort. The activities advertised were underwhelming and the resort did not offer you access to the surrounding jungles or anything of interest. The tours offered by the hotel contained only a couple sites with each one being more boring than the last. When we complained about being lied to by a staff member we were told that since they were the only resort in the area we would simply have to "deal with it because you have no other options". Yes, a concierge actually said that to us. We all left the resort upset and feeling like we had wasted our money.
Read More
Number of reviews per page
20
40