The Urban

Hotels
9.6
/10
Exceptional
34 reviews

What Guests Say About Their Stay

Sydney

10.0
/ 10
From check in to check out the staff was incredibly friendly and helpful. The cold towels upon return to the hotel each day was a nice touch. The pool area was perfect for relaxing. The area was great for walking to pub street and easily exploring the night markets.

Alyssa

10.0
/ 10
We had a great time staying here. The Staff was extremely friendly and helped with anything needed. The food and property were great. the location is great as well, walking distance from a ton of stuff.

Daniel

10.0
/ 10
I loved The Urban. It was clean, comfortable and super quiet. The service was wonderful with the staff approaching a few times to make sure everything was well. They explained that they are a community that trains younger people to have good work skills in order to empower them. This impressed me the most. I could tell they actually cared about their guests and their staff. They also offer an opportunity to plant a tree and the hotel follows environmentally friendly policies. I would definately recommend The Urban.
In the Area
See Map
Angkor Night Market St, Krong Siem Reap, Siem Reap, Cambodia

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
The Urban is located in area / city Krong Siem Reap. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Urban

Angkor Night Market St, Krong Siem Reap, Siem Reap, Cambodia
Discover More Places
Lobby The Urban
Exterior 2 The Urban

Discover More About The Urban

Discover The Urban: Your Gateway to Siem Reap's Charm

Welcome to The Urban, a premier hotel destination in the heart of Siem Reap, Cambodia. We pride ourselves on offering a blend of modern comfort and authentic Cambodian hospitality, making your stay with us an unforgettable experience. Whether you're here for the awe-inspiring temples, vibrant local culture, or a relaxing getaway, The Urban is perfectly positioned to be your home away from home. Room rates at The Urban start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Urban Location

Nestled in the vibrant Wat Bo Area of Siem Reap, The Urban offers a prime location that balances tranquility with accessibility. Situated just a short {distance_from_city_center} from the bustling city center, our hotel provides a peaceful retreat while keeping you close to the action. You'll find yourself within easy reach of the iconic Pub Street, the Royal Palace, and the gateway to the magnificent Angkor Wat. The atmosphere here is one of relaxed elegance, with charming local eateries and artisan shops dotting the streets, creating a truly immersive Siem Reap experience.

The Urban Facilities & Services

Facilities for guests at The Urban are designed to enhance your comfort and enjoyment throughout your stay. We offer a range of amenities to cater to every need.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm Cambodian day. Operating hours: 7:00 AM to 7:00 PM. No additional fees.
  • Complimentary Wi-Fi access throughout the hotel, keeping you connected.
  • A well-equipped fitness center for your daily workout. Operating hours: 6:00 AM to 9:00 PM. No additional fees.
  • On-site concierge services to assist with tour bookings and local recommendations.
  • Secure and complimentary on-site parking for guests traveling by car.
  • A relaxing spa and wellness center offering a variety of treatments to rejuvenate your senses. Operating hours: 9:00 AM to 8:00 PM. Prices start from 30 USD.

The Urban Room Types

Explore the diverse room types of The Urban, each thoughtfully designed to provide a comfortable and stylish sanctuary. We offer a selection of accommodations to suit every traveler's preference.
  • Deluxe Room:

    Available with either a city view or garden view. Non-smoking rooms are standard. Some Deluxe rooms feature a bathtub.
  • Superior Room:

    Offering comfortable amenities and a pleasant ambiance. Available with city views. Non-smoking rooms.
  • Executive Suite:

    A more spacious option, ideal for longer stays or those seeking extra luxury. Features a separate living area and city views. Non-smoking. This room type includes a bathtub.
  • Family Room:

    Designed to accommodate families, offering ample space and comfort. Garden view. Non-smoking.
We do not currently offer pet-friendly rooms.

The Urban Dining & Restaurants

Savor the flavors of Cambodia and beyond at The Urban's dining establishments. Our culinary offerings are crafted to delight your palate.
  • The Urban Bistro:

    Our main restaurant, serving a delightful breakfast buffet from 6:30 AM to 10:00 AM, and à la carte lunch and dinner from 11:00 AM to 10:00 PM. Expect a mix of international and Khmer cuisine. Estimated price per person for lunch/dinner: 15-25 USD.
  • The Rooftop Bar:

    Enjoy breathtaking sunset views over Siem Reap while sipping on expertly crafted cocktails. Open daily from 5:00 PM to 11:00 PM. Light snacks are available. Estimated price per drink: 5-10 USD.

The Urban Nearby Attractions and Activities

Immerse yourself in the rich culture and history of Siem Reap with these nearby attractions and activities.
  • Angkor Wat:

    The world-renowned temple complex, a UNESCO World Heritage site, is a must-visit. Approximately a 15-minute drive from The Urban.
  • Pub Street:

    Experience the vibrant nightlife, diverse dining options, and lively atmosphere of Siem Reap's entertainment hub. A short walk from the hotel.
  • Old Market (Psar Chas):

    Discover local handicrafts, souvenirs, fresh produce, and delicious street food at this bustling traditional market. Within walking distance.
  • Royal Palace:

    Explore the elegant royal residence and its serene grounds, offering a glimpse into Cambodia's monarchy. Approximately a 10-minute drive.
  • Artisans Angkor:

    Witness traditional Khmer craftsmanship and purchase unique handmade products. Located in the city center, a short drive away.
If you are looking for other activities around The Urban, check out the best deals on Traveloka: Recommended activities in Siem Reap!

How to Get to The Urban from the Airport

Navigating your journey to The Urban is straightforward, with several convenient options available. The airport transfer service of The Urban ensures a smooth arrival.
  • Hotel Private Airport Transfer:

    The most convenient option. Pre-book a comfortable private car directly through The Urban for a seamless transfer. Price: Approximately 15-20 USD.
  • Metered Taxis:

    Available at Siem Reap International Airport (REP). Ensure the meter is used for a fair fare. Price: Approximately 10-15 USD.
  • Ride-hailing Services:

    Popular ride-hailing apps operate in Siem Reap and can be a cost-effective option. Price: Varies depending on demand, typically around 8-12 USD.
  • Tuk-Tuks:

    A quintessential Siem Reap experience. Negotiate the fare before starting your journey. Price: Approximately 5-10 USD.
For hassle-free travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at The Urban

Choosing The Urban for your Siem Reap adventure means opting for comfort, convenience, and an authentic local experience. We are dedicated to making your stay exceptional.
  • Prime Location:

    Situated in the desirable Wat Bo Area, offering easy access to attractions and a peaceful environment.
  • Excellent Facilities:

    From a refreshing pool to a fitness center and a relaxing spa, we have amenities to suit all your needs.
  • Comfortable Accommodations:

    A variety of well-appointed room types ensure a restful stay.
  • Delicious Dining:

    Experience local and international flavors at our on-site bistro and enjoy evening drinks at our rooftop bar.
  • Exceptional Service:

    Our friendly and attentive staff are always ready to assist you.
Discover the best Room availability at The Urban and start Planning your trip today. Booking The Urban is simple and secure through Traveloka. Book budget hotels in Siem Reap and experience the magic of Cambodia. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in The Urban

Swimming Pool The Urban
Swimming Pool
Common Space The Urban
Common Space
Lobby The Urban
Lobby
Exterior The Urban
Exterior
Others The Urban
Others

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Spa
  • Garden
  • Picnic area
  • Library
  • Pool sun loungers

General

  • Lockers
  • Microwave (shared)
  • Smoking area
  • Reception hall
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Winery
  • Breakfast
  • Snack bar

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • ATM/Banking

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Safety deposit box

Business Facilities

  • Computer station
  • Business center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Urban

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and cash
  • Cashless transactions are available
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Urban
52
Another facilities in The Urban
Romantic proposal packages, Outdoor pool, Spa, Garden, Picnic area

Frequently asked question in The Urban

What are available facilities at The Urban?
There are top facilites at The Urban such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Urban?
The standard check-in time at The Urban is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Urban provide breakfast?
Yes, The Urban provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Urban?
The Urban is a 4.0-star hotel.
How many rooms are available at The Urban?
The Urban has 52 rooms in total.
See All

More Reviews from Other Guests in The Urban

9.6
Exceptional
From 34 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Urban

Number of reviews per page
20
40
Top reviews
Sydney
icon-with Partner
with Partner
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

From check in to check out the staff was incredibly friendly and helpful. The cold towels upon return to the hotel each day was a nice touch. The pool area was perfect for relaxing. The area was great for walking to pub street and easily exploring the night markets.
Peter
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

The staff are very friendly and helpful. Great place to stay in Siem Reap.
Alyssa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

We had a great time staying here. The Staff was extremely friendly and helped with anything needed. The food and property were great. the location is great as well, walking distance from a ton of stuff.
Edwin John
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Not bad but only 3 star
Daniel
icon-Business
Business
10.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

I loved The Urban. It was clean, comfortable and super quiet. The service was wonderful with the staff approaching a few times to make sure everything was well. They explained that they are a community that trains younger people to have good work skills in order to empower them. This impressed me the most. I could tell they actually cared about their guests and their staff. They also offer an opportunity to plant a tree and the hotel follows environmentally friendly policies. I would definately recommend The Urban.
Read More
Heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Loved this place! The check in process was so unique and welcoming. Staff is great. The front of the resort is an outdoor dining area which is super cute. Breakfast was good. The location is super convenient. It’s walking distance to the night markets and pub street and some great street food. We also took a tuk tuk to Angkor Wat and the ride wasn’t long. The only weird thing, we had 2 twin beds and one bed was nice and soft and the other was hard as a rock. I slept on the soft bed so I was fine lol.
Read More
Edwin John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Great location, staff very helpful and hotel adequate. Would not recommend eating here food not so good. Overall ok for a few days. We didn’t like being bombarded with offers of tours when we arrived.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

The entire staff was cordial, kind and accommodating. They were knowledgeable of the city and local attractions. Always ready to help with directions, answer questions regarding language and Khmer cultural traditions. Service was graceful, and genuinely afforded. I will certainly return!
Richard
icon-Leisure
Leisure
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

This was a great choice for a hotel. I really liked it. However, it was frustrating to call the hotel—for an entire day—multiple times with no response. This means I had to pay for my own tuk tuk from the place my van arrived to the hotel. And, at the end of my stay, I had to pay for a tuk tuk to the airport. The person at the front desk said it wasn’t included. One of the selling points for this hotel was the free airport shuttle. It never happened. All of my other experiences were positive. The staff was kind. The property is nice. The location is perfect. I’d definitely stay here again.
Read More
Zachary
icon-Leisure
Leisure
10.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Had a wonderful, albeit short stay at The Urban. Tom was very helpful prior to and upon check-in, supporting with my arrangements for tours. The restaurant was great and I ate breakfast and dinner there, I recommend! All staff were super friendly and genuine. Thank you!
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

This was a great stay for us. The Urban is clean, modern and in a good location. Just a few minutes walk to Pub Street, massage places and many food options nearby. We used the pool the three days we were there as the weather was very hot. We had their breakfast option was was alright. Overall, it was really the staff that made me post this review. The concierge and head manager did everything they could to make our stay good - they helped me arrange a day tour of Angkor Wat and accommodated an additional request I had. They are very kind people which made this stay very pleasant.
Read More
Stephen
icon-Leisure
Leisure
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

I recently had the opportunity to stay at The Urban in Siem Reap, and it was nothing short of an exceptional experience. From the moment I arrived, I was greeted with warm smiles, impeccable hospitality, and an unparalleled level of service. The Urban has truly set a new standard of excellence for accommodations in Siem Reap. The hotel itself is beautifully designed, tastefully blending modernity and sophistication with traditional Cambodian elements. The attention to detail was exquisite, and I felt truly immersed in the rich culture of Cambodia during my stay. The rooms were incredibly spacious, immaculately clean, and outfitted with all the amenities one might need for a comfortable and luxurious stay. The bed was incredibly comfortable and provided a peaceful night's sleep after a day of exploring the city. What sets The Urban apart is the exemplary staff, who went above and beyond to ensure my stay was perfect. They were attentive, personable, and genuinely saw to my needs throughout my visit. From providing insightful recommendations for local dining and attractions to seamlessly arranging transportation, the team at The Urban consistently exceeded my expectations and made my trip to Siem Reap truly unforgettable. The location of The Urban is also worth noting, as it is situated in the heart of Siem Reap, making it easily accessible to a myriad of local landmarks, restaurants, and shopping centers. This prime location allowed me to make the most of my time during my
Read More
Olivier
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

The staff at The Urban was extremely friendly and always available to help with our queries.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Stayed here pre covid. Loved it. Under new owner now and loved it just the same. The secret is out…this hotel is a gem. Great location and great staff. Clean room, easy comfort level meaning good storage space for suitcases (a long bench), a small closet, ample shelving in bathroom for toiletries. Mini fridge, safe, water, coffee and tea. Comfortable bed although a tad on the firm/hard side. Good quality bedding (linen and pillows) and large towels. The hotel is doing a good job trying to be eco friendly by providing refillable water canteens in your room instead of plastic bottles. There’s a water bubbler in the lobby area. Only con to this is I question if it’s sanitary. I saw one guest put her personal water bottle right on/under the water dispensers tap and then she drank from her bottle and refilled it again. Once again inserting the tap into her bottle. I did not mention this to management but guess they’ll see it here. A sign should be on the bubble with instructions regarding hygiene and a towel on floor to soak up spills as guests should hold water bottle under tap and not cover the tap. But all in all a great visit with kind friendly staff that really are happy to have you there. Nice pool area, very serene. Floor is slippery. One lady fell. Go slow. Lots of mosquitos outside and enter room which I didn’t notice on our visit 3 yrs ago. Good ample breakfast for $5-$7. Wait staff very limited English, so if you have allergies…use google translate.
Read More
Gottfried
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Great location in the city center. Super friendly and professional staff. Nicely appointed suite rooms, beautiful pool, comfortable bed and room. Perfect place to stay in downtown Siem Reap at a very reasonable price.
Jace
icon-with Partner
with Partner
10.0
/10
Reviewed 179 week(s) ago

Hotels.com verified review

The staff at Urban hotel treated us like family and made our stay extra special. The restaurant food was delicious, the pool was perfect for relaxing, and our room was comfortable and had everything we needed. Mr. Bee was our tuk tuk driver for our entire stay and was very friendly, helpful, always on time, and took us to a delicious restaurant for lunch. We hope to return one day and would gladly stay here again!
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

Nous avons apprécié notre séjour de 4 nuis dans cet hôtel, il est très jolie, personnels souriants, des petites attentions, nous avons mangé plusieurs fois dans le restaurant et nous avons très bien mangé. Dommage que le personnel à l’accueil ne comprenne pas toujours bien l’anglais car deux fois nous avons eu un discours contradictoire.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Perfectly situated hotel and very nice staff. We much enjoyed our stay and would always come back.
MASARU
icon-Leisure
Leisure
8.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

スタッフも親切で、街歩きもしやすくホテルに待機しているトゥクトゥクのドライバーも親切でよかったです。 机にコンセントがなかった(テレビのを拝借すればある)事と、ナイトマーケットが近いためマッサージの客引きや少しめんどくさかったです。
Juan Ignacio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Pues el emplazamiento, muy cerca de las zonas más animadas, pero tranquilo y sin ruidos. Y las zonas comunes, jardines y piscina. La habitación está bien pero sería más higiénico que la ducha estuviera separada del WC. El desayuno no es buffet y fue muy lento pero con buen café pero mal zumo
Number of reviews per page
20
40

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Exterior 4 The Urban

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 34 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Urban

Number of reviews per page
20
40
Top reviews
Sydney
icon-with Partner
with Partner
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

From check in to check out the staff was incredibly friendly and helpful. The cold towels upon return to the hotel each day was a nice touch. The pool area was perfect for relaxing. The area was great for walking to pub street and easily exploring the night markets.
Peter
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

The staff are very friendly and helpful. Great place to stay in Siem Reap.
Alyssa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

We had a great time staying here. The Staff was extremely friendly and helped with anything needed. The food and property were great. the location is great as well, walking distance from a ton of stuff.
Edwin John
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Not bad but only 3 star
Daniel
icon-Business
Business
10.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

I loved The Urban. It was clean, comfortable and super quiet. The service was wonderful with the staff approaching a few times to make sure everything was well. They explained that they are a community that trains younger people to have good work skills in order to empower them. This impressed me the most. I could tell they actually cared about their guests and their staff. They also offer an opportunity to plant a tree and the hotel follows environmentally friendly policies. I would definately recommend The Urban.
Read More
Heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Loved this place! The check in process was so unique and welcoming. Staff is great. The front of the resort is an outdoor dining area which is super cute. Breakfast was good. The location is super convenient. It’s walking distance to the night markets and pub street and some great street food. We also took a tuk tuk to Angkor Wat and the ride wasn’t long. The only weird thing, we had 2 twin beds and one bed was nice and soft and the other was hard as a rock. I slept on the soft bed so I was fine lol.
Read More
Edwin John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Great location, staff very helpful and hotel adequate. Would not recommend eating here food not so good. Overall ok for a few days. We didn’t like being bombarded with offers of tours when we arrived.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

The entire staff was cordial, kind and accommodating. They were knowledgeable of the city and local attractions. Always ready to help with directions, answer questions regarding language and Khmer cultural traditions. Service was graceful, and genuinely afforded. I will certainly return!
Richard
icon-Leisure
Leisure
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

This was a great choice for a hotel. I really liked it. However, it was frustrating to call the hotel—for an entire day—multiple times with no response. This means I had to pay for my own tuk tuk from the place my van arrived to the hotel. And, at the end of my stay, I had to pay for a tuk tuk to the airport. The person at the front desk said it wasn’t included. One of the selling points for this hotel was the free airport shuttle. It never happened. All of my other experiences were positive. The staff was kind. The property is nice. The location is perfect. I’d definitely stay here again.
Read More
Zachary
icon-Leisure
Leisure
10.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Had a wonderful, albeit short stay at The Urban. Tom was very helpful prior to and upon check-in, supporting with my arrangements for tours. The restaurant was great and I ate breakfast and dinner there, I recommend! All staff were super friendly and genuine. Thank you!
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

This was a great stay for us. The Urban is clean, modern and in a good location. Just a few minutes walk to Pub Street, massage places and many food options nearby. We used the pool the three days we were there as the weather was very hot. We had their breakfast option was was alright. Overall, it was really the staff that made me post this review. The concierge and head manager did everything they could to make our stay good - they helped me arrange a day tour of Angkor Wat and accommodated an additional request I had. They are very kind people which made this stay very pleasant.
Read More
Stephen
icon-Leisure
Leisure
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

I recently had the opportunity to stay at The Urban in Siem Reap, and it was nothing short of an exceptional experience. From the moment I arrived, I was greeted with warm smiles, impeccable hospitality, and an unparalleled level of service. The Urban has truly set a new standard of excellence for accommodations in Siem Reap. The hotel itself is beautifully designed, tastefully blending modernity and sophistication with traditional Cambodian elements. The attention to detail was exquisite, and I felt truly immersed in the rich culture of Cambodia during my stay. The rooms were incredibly spacious, immaculately clean, and outfitted with all the amenities one might need for a comfortable and luxurious stay. The bed was incredibly comfortable and provided a peaceful night's sleep after a day of exploring the city. What sets The Urban apart is the exemplary staff, who went above and beyond to ensure my stay was perfect. They were attentive, personable, and genuinely saw to my needs throughout my visit. From providing insightful recommendations for local dining and attractions to seamlessly arranging transportation, the team at The Urban consistently exceeded my expectations and made my trip to Siem Reap truly unforgettable. The location of The Urban is also worth noting, as it is situated in the heart of Siem Reap, making it easily accessible to a myriad of local landmarks, restaurants, and shopping centers. This prime location allowed me to make the most of my time during my
Read More
Olivier
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

The staff at The Urban was extremely friendly and always available to help with our queries.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Stayed here pre covid. Loved it. Under new owner now and loved it just the same. The secret is out…this hotel is a gem. Great location and great staff. Clean room, easy comfort level meaning good storage space for suitcases (a long bench), a small closet, ample shelving in bathroom for toiletries. Mini fridge, safe, water, coffee and tea. Comfortable bed although a tad on the firm/hard side. Good quality bedding (linen and pillows) and large towels. The hotel is doing a good job trying to be eco friendly by providing refillable water canteens in your room instead of plastic bottles. There’s a water bubbler in the lobby area. Only con to this is I question if it’s sanitary. I saw one guest put her personal water bottle right on/under the water dispensers tap and then she drank from her bottle and refilled it again. Once again inserting the tap into her bottle. I did not mention this to management but guess they’ll see it here. A sign should be on the bubble with instructions regarding hygiene and a towel on floor to soak up spills as guests should hold water bottle under tap and not cover the tap. But all in all a great visit with kind friendly staff that really are happy to have you there. Nice pool area, very serene. Floor is slippery. One lady fell. Go slow. Lots of mosquitos outside and enter room which I didn’t notice on our visit 3 yrs ago. Good ample breakfast for $5-$7. Wait staff very limited English, so if you have allergies…use google translate.
Read More
Gottfried
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Great location in the city center. Super friendly and professional staff. Nicely appointed suite rooms, beautiful pool, comfortable bed and room. Perfect place to stay in downtown Siem Reap at a very reasonable price.
Jace
icon-with Partner
with Partner
10.0
/10
Reviewed 179 week(s) ago

Hotels.com verified review

The staff at Urban hotel treated us like family and made our stay extra special. The restaurant food was delicious, the pool was perfect for relaxing, and our room was comfortable and had everything we needed. Mr. Bee was our tuk tuk driver for our entire stay and was very friendly, helpful, always on time, and took us to a delicious restaurant for lunch. We hope to return one day and would gladly stay here again!
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Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

Nous avons apprécié notre séjour de 4 nuis dans cet hôtel, il est très jolie, personnels souriants, des petites attentions, nous avons mangé plusieurs fois dans le restaurant et nous avons très bien mangé. Dommage que le personnel à l’accueil ne comprenne pas toujours bien l’anglais car deux fois nous avons eu un discours contradictoire.
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Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Perfectly situated hotel and very nice staff. We much enjoyed our stay and would always come back.
MASARU
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Leisure
8.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

スタッフも親切で、街歩きもしやすくホテルに待機しているトゥクトゥクのドライバーも親切でよかったです。 机にコンセントがなかった(テレビのを拝借すればある)事と、ナイトマーケットが近いためマッサージの客引きや少しめんどくさかったです。
Juan Ignacio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Pues el emplazamiento, muy cerca de las zonas más animadas, pero tranquilo y sin ruidos. Y las zonas comunes, jardines y piscina. La habitación está bien pero sería más higiénico que la ducha estuviera separada del WC. El desayuno no es buffet y fue muy lento pero con buen café pero mal zumo
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