Does Krystal Palace Douala provide parking?

Yes, Krystal Palace Douala provides parking. Please confirm details directly with the hotel.

Does Krystal Palace Douala have a swimming pool?

Yes, a swimming pool is available at Krystal Palace Douala.

What do past guests say about Krystal Palace Douala?

Krystal Palace Douala is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Krystal Palace Douala

Name: Krystal Palace Douala
Address: Boulevard de la Liberté, Douala 1, Wouri, Littoral, Cameroon, Boulevard de la Liberté, Littoral, Cameroon
Rating: 8.6

Hotels

8.6

/10

Very Good

22 reviews

What Guests Say About Their Stay

Brian T

10.0

/ 10

Very nice hotel, very helpful staff, I will definitely stay again on my visit

In the Area

See Map

Boulevard de la Liberté, Douala 1, Wouri, Littoral, Cameroon

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Krystal Palace Douala is located in area / city Douala I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Krystal Palace Douala

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What's around Krystal Palace Douala

Boulevard de la Liberté, Douala 1, Wouri, Littoral, Cameroon

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General

Near Eko Market

Location

Located in Douala, Krystal Palace Douala is within a 15-minute walk of Eko Market and La Nouvelle Liberte. This luxury hotel is 1 mi (1.6 km) from Cathedral of Saints Peter and Paul and 1.5 mi (2.5 km) from Espace Doual'art.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Eko Market - 0.8 km / 0.5 mi
La Nouvelle Liberte - 1.2 km / 0.8 mi
Cathedral of Saints Peter and Paul - 1.9 km / 1.2 mi
Espace Doual'art - 2.7 km / 1.7 mi
Stade de la Reunification - 2.9 km / 1.8 mi
Douala Maritime Museum - 3.4 km / 2.1 mi
Port of Douala - 3.9 km / 2.4 mi
Douala Grand Mall - 6.3 km / 3.9 mi
Japoma Sports Complex - 19.7 km / 12.2 mi

The nearest major airport is Douala (DLA-Douala Intl.) - 8.3 km / 5.2 mi

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is complimentary (available 24 hours).

Dining

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rooms

Make yourself at home in one of the 237 guestrooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.

All facilities in Krystal Palace Douala

Swimming Pool

Entertainment Facility

Functional Hall

Common Space

Lobby

Public Facilities

Parking
Safety deposit box
Coffee shop
Coffee/tea in lobby
Elevator

Hotel Services

Wedding service
Luggage storage
24-hour Receptionist
Concierge

Things to Do

TV lounge
Spa
Outdoor pool

General

Banquet
Swimming pool
Smoking area

Accessibilty

Accessible bathroom
Accessible parking
Accessible path of travel

Nearby Facilities

Gift shop
ATM/Banking

Connectivity

Free WiFi

Business Facilities

Conference center

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Krystal Palace Douala

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 20:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 20:00 - to 12:00
Available rooms at Krystal Palace Douala	237
Number of floors in Krystal Palace Douala	12
Another facilities in Krystal Palace Douala	Safety deposit box, Coffee shop, Coffee/tea in lobby, Wedding service, Luggage storage

Frequently asked question in Krystal Palace Douala

What are available facilities at Krystal Palace Douala?

There are top facilites at Krystal Palace Douala such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Krystal Palace Douala?

The standard check-in time at Krystal Palace Douala is starting from 14:00 - 20:00 while the latest check-out time is at Before 12:00

What is the star rating of Krystal Palace Douala?

Krystal Palace Douala is a 4.5-star hotel.

How many floors does Krystal Palace Douala have?

Krystal Palace Douala has 12 floors.

How many rooms are available at Krystal Palace Douala?

Krystal Palace Douala has 237 rooms in total.

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More Reviews from Other Guests in Krystal Palace Douala

Overall Ratings & Reviews Krystal Palace Douala

Other sources (22)

8.6

Very Good

From 22 reviews

Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

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Traveler Reviews Krystal Palace Douala

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Top reviews

Brian T

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very nice hotel, very helpful staff, I will definitely stay again on my visit

Verified traveler

with Partner

8.0

/10

Reviewed 71 week(s) ago

Hotels.com verified review

The positives: This is a 5-star hotel and Douala and Cameroon should be proud of this hotel. The building is impressive, the furnishings, the decor and the rooms and the suite we stayed in was absolutely stunning. The reception was worthy of a 5-star hotel. The staff were amazing. The negatives: the windows from the rooms are dirty and do not give a good impression of the hotel. They can be cleaned from the inside so that guests have a good view from the hotel. The carpet in the hallway was stained in some spots. High-end hotels are getting away from carpets altogether for many reasons including health. The swimming pool area had too many people who were not there to use the pool. In fact some outside people came to record selfies for their social media posts. It’s a shame a hotel of this calibre would allow that. Also, access to the pool should not be through the restaurant. I raised all these concerns in person and the staff were very receptive. In fact, Nelly who is a public relations staff was excellent as she took time to hear me and offer some helpful background information. I loved the spirit displayed by the staff of this hotel. The owner and management have succeeded well here. I can only wish them well.

Joyce

with Friends

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Amazing stay very comfortable

Nicolas

Business

4.0

/10

Reviewed 123 week(s) ago

Hotels.com verified review

Don't be fooled by the reception desk, that is the best customer service you will receive. After that, customer service goes down the drain. The people working at the buffet except for 1 single waitress were all rude and looked like they did not want to be there at all. 3 days and 2 nights and i had NO HOT WATER. Not even luke warm. I had 2 roaches just chilling in my room and i was on the 2nd floor. If you get stuck in the elevator you might pass out from heat as the fan DO NOT WORK. I told the hotel about this and they still did not provide a discount or anything. When i arrived i had high hopes for this hotel but it was getting worse day by day. I was very happy to leave and go to a hotel that has functioning water and people that were happy to work. I have no intention of going back to Douala and even less of going back there.

Kalesiboh

Leisure Family

10.0

/10

Reviewed 131 week(s) ago

Expedia Group verified review

The staff are very polite and nice

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.