Does Krystal Palace Douala have a swimming pool?

Yes, a swimming pool is available at Krystal Palace Douala.

What do past guests say about Krystal Palace Douala?

Krystal Palace Douala is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

Krystal Palace Douala

Name: Krystal Palace Douala
Address: Boulevard de la Liberté, Douala 1, Wouri, Littoral, Cameroon, Boulevard de la Liberté, Littoral, Cameroon
Rating: 7.8

Hotels

7.8

/10

Pleasant

14 reviews

In the Area

See Map

Boulevard de la Liberté, Douala 1, Wouri, Littoral, Cameroon

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Near Eko Market

Available Room Types in Krystal Palace Douala

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Krystal Palace Douala

Boulevard de la Liberté, Douala 1, Wouri, Littoral, Cameroon

Discover More Places

Discover More About Krystal Palace Douala

General

Near Eko Market

Location

Located in Douala, Krystal Palace Douala is within a 15-minute walk of Eko Market and La Nouvelle Liberte. This luxury hotel is 1 mi (1.6 km) from Cathedral of Saints Peter and Paul and 1.5 mi (2.5 km) from Espace Doual'art.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Eko Market - 0.8 km / 0.5 mi
La Nouvelle Liberte - 1.2 km / 0.8 mi
Cathedral of Saints Peter and Paul - 1.9 km / 1.2 mi
Espace Doual'art - 2.7 km / 1.7 mi
Stade de la Reunification - 2.9 km / 1.8 mi
Douala Maritime Museum - 3.4 km / 2.1 mi
Port of Douala - 3.9 km / 2.4 mi
Douala Grand Mall - 6.3 km / 3.9 mi
Japoma Sports Complex - 19.7 km / 12.2 mi

The nearest major airport is Douala (DLA-Douala Intl.) - 8.3 km / 5.2 mi

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is complimentary (available 24 hours).

Dining

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rooms

Make yourself at home in one of the 237 guestrooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.

All facilities in Krystal Palace Douala

Swimming Pool

Entertainment Facility

Functional Hall

Common Space

Lobby

Hotel Services

Newspaper in lobby
Welcoming drinks
Wedding service
Luggage storage
24-hour Receptionist
Concierge

General

Banquet
Swimming pool
Smoking area
Parking

Accessibilty

Accessible bathroom
Disabled access friendly
Accessible parking
Accessible path of travel

Public Facilities

Parking
Safety deposit box
Coffee/tea in lobby
Elevator

Things to Do

TV lounge
Spa

Nearby Facilities

Gift shop
ATM/Banking

Food and Drinks

Breakfast

Connectivity

Free WiFi

Business Facilities

Conference center

Accommodation Policy & General Information in Krystal Palace Douala

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 20:00

Check-out:

Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Onsite COVID-19 testing (PCR) is available, Minimum age for COVID-19 test requirement: 8, Essential workers only - NO

Fee for buffet breakfast: approximately EUR 22 for adults and EUR 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 20:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Krystal Palace Douala	237
Another facilities in Krystal Palace Douala	Newspaper in lobby, Welcoming drinks, Wedding service, Luggage storage, 24-hour Receptionist

Frequently asked question in Krystal Palace Douala

What are available facilities at Krystal Palace Douala?

There are top facilites at Krystal Palace Douala such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Krystal Palace Douala?

The standard check-in time at Krystal Palace Douala is starting from 14:00 - 20:00 while the latest check-out time is at Before 12:00

Does Krystal Palace Douala provide breakfast?

Yes, Krystal Palace Douala provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Krystal Palace Douala?

Krystal Palace Douala is a 4.5-star hotel.

How many rooms are available at Krystal Palace Douala?

Krystal Palace Douala has 237 rooms in total.

See All

More Reviews from Other Guests in Krystal Palace Douala

Overall Ratings & Reviews Krystal Palace Douala

Other sources (14)

7.8

Pleasant

From 14 reviews

Cleanliness

7.8

Room Comfort

8.4

Service and Facilites

8.0

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Krystal Palace Douala

Number of reviews per page

Top reviews

Verified traveler

with Partner

8.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

The positives: This is a 5-star hotel and Douala and Cameroon should be proud of this hotel. The building is impressive, the furnishings, the decor and the rooms and the suite we stayed in was absolutely stunning. The reception was worthy of a 5-star hotel. The staff were amazing. The negatives: the windows from the rooms are dirty and do not give a good impression of the hotel. They can be cleaned from the inside so that guests have a good view from the hotel. The carpet in the hallway was stained in some spots. High-end hotels are getting away from carpets altogether for many reasons including health. The swimming pool area had too many people who were not there to use the pool. In fact some outside people came to record selfies for their social media posts. It’s a shame a hotel of this calibre would allow that. Also, access to the pool should not be through the restaurant. I raised all these concerns in person and the staff were very receptive. In fact, Nelly who is a public relations staff was excellent as she took time to hear me and offer some helpful background information. I loved the spirit displayed by the staff of this hotel. The owner and management have succeeded well here. I can only wish them well.

Joyce

with Friends

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Amazing stay very comfortable

Nicolas

Business

4.0

/10

Reviewed 116 week(s) ago

Hotels.com verified review

Don't be fooled by the reception desk, that is the best customer service you will receive. After that, customer service goes down the drain. The people working at the buffet except for 1 single waitress were all rude and looked like they did not want to be there at all. 3 days and 2 nights and i had NO HOT WATER. Not even luke warm. I had 2 roaches just chilling in my room and i was on the 2nd floor. If you get stuck in the elevator you might pass out from heat as the fan DO NOT WORK. I told the hotel about this and they still did not provide a discount or anything. When i arrived i had high hopes for this hotel but it was getting worse day by day. I was very happy to leave and go to a hotel that has functioning water and people that were happy to work. I have no intention of going back to Douala and even less of going back there.

Kalesiboh

Leisure Family

10.0

/10

Reviewed 124 week(s) ago

Expedia Group verified review

The staff are very polite and nice

Jeff

Leisure with Partner

6.0

/10

Reviewed 181 week(s) ago

Expedia Group verified review

Room had to be changed due to construction, safe was not operating, staff unable to assit in a timely manner

You’ve read all the top reviews.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.