Arbutus Inn

Hotels
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8.6
/10
Very Good
2,057 reviews

What Guests Say About Their Stay

Bev

10.0
/ 10
It was very quiet & clean.. We also appreciated that our camper van with our bikes on back was allowed to stay in check in only spot & completely safe.. Will def stay again in future

Charles

10.0
/ 10
The front desk staff were very welcoming, friendly and made me feel at home. The room and bathroom were spotless. The aircon was amazing and we really appreciated the cool air after the heat outside.

Dreyfus

10.0
/ 10
Friendly front desk, clean rooms and hallways, fast check in, great location
In the Area
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2898 Douglas St, Capital Regional, Victoria, British Columbia, Canada, V8T4M9

Main Facilities

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Parking
24-hour Receptionist
Staying at Arbutus Inn is a good choice when you are visiting Victoria. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Arbutus Inn

2898 Douglas St, Capital Regional, Victoria, British Columbia, Canada, V8T4M9
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Lobby Arbutus Inn
Exterior 2 Arbutus Inn

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General
In Victoria (Burnside)

Location
With a stay at Arbutus Inn in Victoria (Burnside), you'll be a short 5-minute walk from Government Street and within 4 minutes by car from Victoria Harbour. This hotel is 2.1 mi (3.3 km) from Victoria Clipper Ferry Terminal and 2.2 mi (3.6 km) from Royal Jubilee Hospital.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Government Street - 0.4 km / 0.2 mi
MayFair Shopping Centre - 0.5 km / 0.3 mi
Topaz Park - 0.8 km / 0.5 mi
Galloping Goose Trail - 1 km / 0.6 mi
Point Ellice House and Gardens - 1.2 km / 0.8 mi
Chinatown - 1.4 km / 0.9 mi
Uptown Center - 1.4 km / 0.9 mi
Save-On-Foods Memorial Centre - 1.5 km / 0.9 mi
The McPherson Playhouse - 1.5 km / 0.9 mi
Fan Tan Alley - 1.5 km / 1 mi
Gorge Road Hospital - 1.6 km / 1 mi
Westside Village Shopping Centre - 1.7 km / 1 mi
Market Square - 1.7 km / 1 mi
Pacific Rim College - 1.7 km / 1.1 mi
Lower Johnson Street - 1.8 km / 1.1 mi

The nearest airports are:
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 2.2 km / 1.3 mi
Victoria Intl. Airport (YYJ) - 24 km / 14.9 mi
Roche Harbor, WA (RCE) - 269.5 km / 167.5 mi
Friday Harbor, WA (FRD) - 256.2 km / 159.2 mi
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 254.1 km / 157.9 mi

The preferred airport for Arbutus Inn is Victoria Intl. Airport (YYJ).

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Business Facilities
Featured amenities include a computer station, a 24-hour front desk, and a vending machine. Free self parking is available onsite.

Rooms
Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided on request.

All facilities in Arbutus Inn

Common Space Arbutus Inn
Common Space
Lobby Arbutus Inn
Lobby
Accommodation Services Arbutus Inn
Accommodation Services
Exterior Arbutus Inn
Exterior
Bedroom Arbutus Inn
Bedroom

Connectivity

  • Free WiFi

General

  • Parking

Public Facilities

  • Smoke-free area

Business Facilities

  • Computer station

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Arbutus Inn

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Arbutus Inn
52
Number of floors in Arbutus Inn
3
Another facilities in Arbutus Inn
Free WiFi, Parking, Smoke-free area, Computer station, 24-hour Receptionist

Frequently asked question in Arbutus Inn

What is normal check-in & check-out time at Arbutus Inn?
The standard check-in time at Arbutus Inn is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Arbutus Inn?
Arbutus Inn is a 3.0-star hotel.
How many floors does Arbutus Inn have?
Arbutus Inn has 3 floors.
How many rooms are available at Arbutus Inn?
Arbutus Inn has 52 rooms in total.
Does Arbutus Inn provide parking?
Yes, Arbutus Inn provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Arbutus Inn

Overall Ratings & Reviews Arbutus Inn

Traveloka (1)
Other sources (2,056)
8.6
Very Good
From 2,056 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.2

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Traveler Reviews Arbutus Inn

Number of reviews per page
20
40
Top reviews
Bev
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was very quiet & clean.. We also appreciated that our camper van with our bikes on back was allowed to stay in check in only spot & completely safe.. Will def stay again in future
Jindong
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

not very impressed at all. Small room, limited parking, no elevator, no daily room service. actually, I was told the room service was once a week. May be this is typical for inn/hotel in Victoria, but I am not impressed by that.
Kris
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Its not in the greatest area of town, the outside looks kinda sketchy, but the inside was modernized and clean, it was the cheapest hotel in victoria that i was brave enough to stay at! Lol i would stay again, checkin was about as easy as it gets and checkout was even smoother!
DONALD
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The price was a little high.
Daryl
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ok was in the single room that had the heater on all night despite the air conditioner on
Indra
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good quality for the rate. Good location though a bit tricky to find at first. Highly recommend.
Md Mahbubul
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I like the hotel
Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The front desk staff were very welcoming, friendly and made me feel at home. The room and bathroom were spotless. The aircon was amazing and we really appreciated the cool air after the heat outside.
shruti
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a comfortable stay. The room was clean. Helpful staff. The location of the hotel is fabulous. If you are taking the transit, there are multiple options to take you around the town.
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Liked that for a short stay cleaners aren’t coming by to bother you.
Dreyfus
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly front desk, clean rooms and hallways, fast check in, great location
John
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was a clean room at a competitive price though it was well worn and dated.
Bonnie
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Most of the room was recently upgraded and looked very neat and clean. The bathroom was nice but the shower faucet was strange and you kept getting soaked each time you turned it on. The carpet was extremely dirty and had a horrible odor . We had to run the AC constantly to clear the air. Parking was horrible. Almost all stalls were slanted/sloped about 30% which caused drivers to park horribly. I'm sure it wasn't great for our tires either. One night we (and two other guests) had to use the Enterprise stalls since there wasn't enough parking stalls. The staff tried to be accommodating but there wasn't much they could do except to allow us all to park there.
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Tori
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean, great staff, yes there was air conditioning but very loud.
Kaijian
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room is clean and modern and quiet. Beds are comfortable.
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was a little worn, and the wall mount AC took quite a while to cool the room down. The bed was clean and comfortable, though the coverlet had some stains. But the convenience and price made it worthwhile.
Juliagema
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The decor was cute. Comfortable beds. Rooms felt homey. Relatively clean. Great access to downtown Victoria. My only complaint is that the room smelled musty when we first got there. We had to leave the AC on all afternoon and Lysol it. Other than that, it was great.
Ronald
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a reasonably-priced, well-located property. The rooms were clean and well- supplied with a fridge and microwave and coffee maker. I was not a fan of the pillows, but that is minor. The location was very quiet, in spite of being next to a major road. I would definitely stay again.
Kathy
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient location. Easy check in
Jane
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There were ants in our room.
Number of reviews per page
20
40

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Exterior 4 Arbutus Inn

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.