RS Suites - Fashion District

Our experience started out not great as I was not forwarded the check-in information. We had already arrived at the property and had no idea what to do next. It took about a half hour and a lot of stress to get in contact with the property to send me the information. This was all done standing on the street with our bags. Thankfully after that miscommunication the rest of our trip was excellent. The property is located in a great location and was in walking distance to everything we wanted to do. The suite was clean and the building is safe with security onsite.

Clean, comfortable and great location

Clean, good views, and very central. But Expedia needs to update the checkin info. It was a struggle late at night. There isnt 24/7 reception, its a security guard who isnt involved in the booking

Gracefully unforgettable.

Soul-soothing space.

A stylish retreat with all the comforts of home.

Short stay, long smile.

Convenient location, simple, and comfortable.

Efficient, pleasant, and hassle-free.

Modern, tidy, and well-located.

Great vibe, smooth stay, no issues.

To be clear, this is NOT a hotel. It's a condo building filled with different Airbnb properties. The 24/7 concierge is meaningless, as they have nothing to do with the rentals and will just tell you to contact the property owner for pretty much anything. The check-in process is needlessly complicated. I sent messages both here and by text to ask about check-in procedures, and received no response prior to my arrival. I did, however, receive a generic text message from a number I didn't recognize demanding payment the night before, but since it didn't provide any context or even identify the property, it's indistinguishable from spam. Standing outside, I had to use my phone to fill out their registration form, which seems to expect everybody to be travelling with their passport even if it's a domestic trip. After filling out the form and providing a credit card for the damage deposit, I received an email telling me to ask the concierge to let me up to the floor. Except he was on his break and didn't return for 20 minutes. Turns out these instructions were wrong and the elevator doesn't require a fob -- they just send the same instructions for multiple buildings. The unit itself is clean, quiet and comfortable. I have no complaints about the unit or the neighbourhood. However, there's a reason I avoid Airbnbs and prefer to stay in hotels with management on-site.

Great location to everything I was looking for. Had to follow up on getting my email confirmation and had to call their help line to follow up

What a beautiful, well equipped place. We would definitely like to stay here again

Very nice property, great location, close to the main attractions. The AC controls were very difficult to find and adjust. the fan was running all the time and, not able to change it. there should be clear instructions posted by the control.

Check in process very stressful. Little flexibility shown in our situation when we were on the Trans Canadian train in the middle of nowhere and were constantly asked to make online payment even when the official VI A staff explained repeatedly our dilemma.

Nice and comfortable apartment. Everything was as expected and the location was perfect for my trip. Would stay again without hesitation.

Really enjoyed my stay here! The apartment was cozy, well-maintained, and close to everything I needed. Great value and smooth experience overall.

unfortunately i wish i had a better experience here. our host kept delaying our check in and wouldn’t give us check in instructions until the very last minute. so we were sitting around for nearly an hour with our luggage’s…after we were told that our luggage’s could be dropped off, but we were unable to drop off our luggage’s without a unit number, which the host refused to give us until HE was ready past our check in time. this delayed us, as we had a dinner to attend and get ready for. upon arrival the unit was still being cleaned and while it was cleaned nicely, there was still stuff in the washer/dryer and there is a huge lack of towels. we found 1 clean towel…further more, the listing states there is body washes, etc provided. there is only shampoo & conditioner no body wash, no face towels etc. the host was terrible at communicating, didn’t even say sorry for delaying our check in. i don’t recommend this place unfortunately.

The check-in was difficult. Had to submit a deposit for the property. They had a very late check-in time. The room itself is ok. Nothing special and a bit worn down. I would stay here again only if I had a really tight budget. For the same money you can probably get a more decent hotel.