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  4. Hotel in SureStay Plus Hotel by Best Western Drumheller
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SureStay Plus Hotel by Best Western Drumheller

Hotels
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8.2
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

Stacy

10.0
/ 10
Shout out to the front staff (I believe his name was Ken). The day we checked in - it seemed like everything was going wrong that day but the staff remained professional and tried to accommodate everyone.

Zachary

10.0
/ 10
Clean, good breakfast, friendly staff. The kids loved the pool. Would stay here again!

Peter

10.0
/ 10
Great staff. Very nice breakfast. Pool was a lot of fun with slide and hot tub. Kids loved it.
In the Area
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800-680 2nd Street SE, Alberta, Canada, T0J 0Y0

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at SureStay Plus Hotel by Best Western Drumheller is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around SureStay Plus Hotel by Best Western Drumheller

800-680 2nd Street SE, Alberta, Canada, T0J 0Y0
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Lobby SureStay Plus Hotel by Best Western Drumheller
Lobby 2 SureStay Plus Hotel by Best Western Drumheller

Discover More About SureStay Plus Hotel by Best Western Drumheller

General
Near Sandstone Lanes

Location
In the heart of Drumheller, SureStay Plus Hotel by Best Western Drumheller is within a 5-minute drive of World's Largest Dinosaur and Badlands Amphitheatre. This hotel is 2.9 mi (4.7 km) from Midland Provincial Park and 4.8 mi (7.8 km) from Royal Tyrrell Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Sandstone Lanes - 0.9 km / 0.6 mi
Badlands River Parks System - 1 km / 0.6 mi
Riverside Park - 1 km / 0.6 mi
Badlands Historical Centre - 1.2 km / 0.8 mi
Valley Brewing - 1.3 km / 0.8 mi
Badlands Gallery - 1.4 km / 0.8 mi
Napier Theatre - 1.4 km / 0.9 mi
Miners Memorial Park - 1.6 km / 1 mi
Kaleidoscope Theatre - 1.6 km / 1 mi
Badlands Community Facility - 1.6 km / 1 mi
Drumheller Visitor Information Centre - 1.7 km / 1.1 mi
World's Largest Dinosaur - 1.7 km / 1.1 mi
Drumheller Aquaplex - 1.7 km / 1.1 mi
Drumheller Courthouse - 1.8 km / 1.1 mi
Drumheller Memorial Arena - 1.8 km / 1.1 mi

The nearest major airport is Calgary International Airport (YYC) - 121 km / 75.2 mi

Facilities
Don't miss out on the many recreational opportunities, including an indoor pool, a waterslide, and a hot tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a vending machine.

Business Facilities
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining
A complimentary continental breakfast is served daily.

Rooms
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

All facilities in SureStay Plus Hotel by Best Western Drumheller

Entertainment Facility SureStay Plus Hotel by Best Western Drumheller
Entertainment Facility
Lobby SureStay Plus Hotel by Best Western Drumheller
Lobby
Accommodation Services SureStay Plus Hotel by Best Western Drumheller
Accommodation Services
Exterior SureStay Plus Hotel by Best Western Drumheller
Exterior
Bedroom SureStay Plus Hotel by Best Western Drumheller
Bedroom

Transportation

  • Bus/truck parking

Things to Do

  • TV lounge
  • Indoor pool
  • Waterslide

Food and Drinks

  • Continental breakfast
  • Breakfast

Connectivity

  • Free WiFi

General

  • Fireplace in lobby
  • Parking

Accessibilty

  • Wheelchair accessible
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Computer station

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in SureStay Plus Hotel by Best Western Drumheller

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SureStay Plus Hotel by Best Western Drumheller
72
Number of floors in SureStay Plus Hotel by Best Western Drumheller
3
Another facilities in SureStay Plus Hotel by Best Western Drumheller
Bus/truck parking, TV lounge, Indoor pool, Waterslide, Continental breakfast

Frequently asked question in SureStay Plus Hotel by Best Western Drumheller

What are available facilities at SureStay Plus Hotel by Best Western Drumheller?
There are top facilites at SureStay Plus Hotel by Best Western Drumheller such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at SureStay Plus Hotel by Best Western Drumheller?
The standard check-in time at SureStay Plus Hotel by Best Western Drumheller is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does SureStay Plus Hotel by Best Western Drumheller provide breakfast?
Yes, SureStay Plus Hotel by Best Western Drumheller provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SureStay Plus Hotel by Best Western Drumheller?
SureStay Plus Hotel by Best Western Drumheller is a 2.5-star hotel.
How many floors does SureStay Plus Hotel by Best Western Drumheller have?
SureStay Plus Hotel by Best Western Drumheller has 3 floors.
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More Reviews from Other Guests in SureStay Plus Hotel by Best Western Drumheller

Overall Ratings & Reviews SureStay Plus Hotel by Best Western Drumheller

Other sources (1,004)
8.2
Very Good
From 1,004 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.8

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Traveler Reviews SureStay Plus Hotel by Best Western Drumheller

Number of reviews per page
20
40
Top reviews
Caroline
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Photos of the property suggest that the rooms are above ground, however we ended up in a mainfloor room with exterior access (motel vibe). Might be helpful for families wanting direct access to their vehicle, however it means you hear every sound in the parking lot, including the garbage truck. Pool water was dirty (dead flies, hair, string etc.) and the towels we received from the front desk were worn (hole in one) and smaller than a normal bath towel. Bathroom had stains/mold on the ceiling, stains on carpet and mattress has seen better days. Breakfast was great. Good selection, warm food and fresh pancakes. Overall, it's hard to justify the $300+ a night rate......
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Arthur
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff
Amanda
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I tried to check in 3x over 4hrs, and my room was never ready, I ended up waiting 40min at 8pm for my room. Some guests could check in right away, other guests like me had to wait hours, unsure why. Toilet in our room couldn't flush, maintenance said it needed a new part, but it wouldn't come for a few days. We had to ask for a bucket to fill the tank so we could flush. No discount, or apologies were given. I recognize that cleaning crew was understaffed, and the hotel was booked full, but waiting 4+hrs is unacceptable.
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Tanya
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is old and dated, but is kept quite clean in the common areas. Unfortunately our room had a somewhat unpleasant odor, most likely from the air conditioner that was on most of the time due to the heat outside. Our sink had not been cleaned as there were dried soap and toothpaste marks on the top portion of it, and a few hairs on the back of the toilet that wasn't ours. Tried the breakfast once and although we were there shortly after 9am, and breakfast was served until 10am, we were advised that they had run out of coffee? Not sure how that happens but we were given coffee pods and told we would have to make coffee in our room as there was no machine in the breakfast room. Also not a lot of bread and other options left, or any fruit, etc. Unfortunately there is not a lot of choice for hotels in Drumheller, so we made it work. Does the job if you need a place to stay. And the staff were all friendly and helpful.
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Stacy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Shout out to the front staff (I believe his name was Ken). The day we checked in - it seemed like everything was going wrong that day but the staff remained professional and tried to accommodate everyone.
Norma
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bathroom in our room had dirt around the floors/basebaoards
Zachary
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, good breakfast, friendly staff. The kids loved the pool. Would stay here again!
Darcie
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel room was dated, but you can see that in the photos, so no surprise. It was clean. We were able to access the room from outside which was nice for my dad who has mobility issues. The waterslide was under repair while we were there, which was not an issue for us as we wouldn't have used it. The pool was heated and maintained a good temperature, even for adults, which was great because my 5-year-old spent a lot of time in there. The hot tub was large and very nice. The location was good as you could walk easily to fast food restaurants. The hotel staff were very friendly and welcoming. The breakfast was simple.
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Peter
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff. Very nice breakfast. Pool was a lot of fun with slide and hot tub. Kids loved it.
Gordon
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Published check in time was 4:00 pm. At 4:00 we were told to come back at 4:30. At 4:30 we were told our room should be ready in 45 to 60 minutes. We were in Drumheller for a function and unable to change clothes or freshen up prior to attending. We were never offered an apology! So disappointing.
Tara
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfectly good hotel for our brief visit to Drumheller. The kids were disappointed that the waterslide was out of order, but they were actively repairing it, so not much you can do about that! The included breakfast was very convenient, and the hotel was nice and close to a grocery store and some other shops. It is located about 10 mins from the museum, which was great.
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Alyssa
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast wasn't the best but it was ok.
Natalia
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

So many issues with this hotel! Broken waterslide for our entire stay. Unsanitary conditions for breakfast (for example, leaving a bowl cheese on the counter during breakfast hours without some method to chill it). Tattered, stained and broken furniture. Rude staff who are overworked and unhelpful. Room not cleaned.
Matthew
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay! Beds and pillows were great - everyone slept well! Sadly the water slide broke earlier in the day, but the manager made it good! Would stay again!
Crystal
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Its your average hotel when it comes to the rooms, breakfast and pool but what really makes this hotel great, are the staff members. I had mentioned we were coming to drumheller to celebrate my little guys 3rd birthday, and they went above and beyond to decorate our room with a Happy Birthday banner and birthday balloons. They even left him a cute little gift on the bed. It made this trip one to remember for not only him, but our entire family. Not only the front staff going above and beyond but the cleaning staff, and the lady running the breakfast nook were so kind, and all had warming smiles on their faces. Thank you SureStay Staff for another great stay, we will SUREly be back ;)
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JOHN
icon-with Children
with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The washroom was not properly cleaned, after going out and coming, the room was not cleaned until a reminder was sent to the receptionist
Esther
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Breakfast was good and the staff very helpful\
Andrea
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed just one night and had no issues at all. Friendly staff, clean rooms, nice pool that the kids enjoyed and a decent breakfast set up. Ticked all our boxes.
Makayla
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

the check-in process was easy and the room was clean on arrival. staff was helpful with restocking towels upon request. breakfast was okay. my family enjoyed the pool, but i didn’t go to it so i can’t speak on that. on the second day of our stay we came back to the hotel in the late afternoon to the hallway carpet being removed. the next afternoon we came back to our room around the same time and they had the glue down so they could lay the new carpet, so we had to jump into our room and open the door for the worker to finish securing the carpet in front of our room. i didn’t really mind since it wasn’t being done while i was sleeping, but if someone was trying to sleep during the day it would be disruptive. and we hadn’t been informed about this when checking in or in general. the property should’ve at least made an effort to inform guests on the effected floor about the work being done. other than that our stay was okay.
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Miriam
icon-with Children
with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Super disappointing experience. The hotel was ripping out the carpets and failed to let us know ahead of time. The receptionist said that we would be compensated and then on checkout the receptionist said that because we booked on Expedia, there was no accountability to notify us of this ahead of time (really would have been the ethical thing to do) or give us any sort of compensation. My son has asthma, so extra not cool with pulling up a presumably 20+ year old carpet and also off gassing carpet glue. We weren’t expecting a 5 star hotel, but it all felt super upsetting and unsafe.
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Number of reviews per page
20
40

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Exterior 4 SureStay Plus Hotel by Best Western Drumheller

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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