The Dorothy Motel

Excellent check in at the Canoe. (App does not work.) Room is nice yet we can see it showing wear since we stayed there last.

The location is absolutely amazing. The rooms are well done, they give you fresh coffee beans and your choice of fresh milk. This is much more than a motel and for the price you pay don't event think.

I am so happy to see that the hotel group in Banff have upgraded an old classic motel. The courtyard is beautiful and private, the doggy was welcomed with treats and gift and even if there was a charge, it was still less than the bordering. We saw some wildlife in our forest across the way. The bed and the room …well it was so great! Coffee is the morning and just a short walk to the breakfast place. The motel towards the outskirts of town but it was quiet and refreshing. I would highly recommend staying at the Dorothy!

Clean room, great staff, use of the facilities at the canoe is a big bonus!

What a fantastic little spot! I’m so glad we discovered this place. Beautifully updated rooms and so clean and comfortable. Being able to access the Otter’s stunning pool facilities was the cherry on top. We will definitely be back!

The staff were friendly, I had a quiet and comfortable stay. The location was great, and overall I was very satisfied.

Miss-leading online representation.

Room was clean but cold! The heating was turned off when we arrived so it was 10 degrees inside. We decided to go to the hot tub across the street at the Canoe while we waited for it to heat back up. Overall a pleasant stay and nice that you can use the amenities at the Canoe. Would come back

Clean room, looked newly renovated, and great coffee

The room was fine, the only issue was when you book the Dorothy you have to check in at a different hotel nearby. I booked on line while we were on the highway and only glanced at the confirmation email which clearly explained the process. One of the reasons I choose this property is that 75 reviewers raved about the staff. Well, I hate to break it to them but there aren’t any. The front desk at the Canoe Hotel where I had to go to check in were excellent.

I gave the breakfast a mid review because we didn’t actually have that included. However, at the affiliated hotel across the street we were able to request coffee tea and hot chocolate fresh from the desk and bring it back to our motel room any time we wanted. Rooms were cute and clean. Housekeeping came and packed every day if we needed a clean. Hot tub and sauna were wonderful. Located at one end of Banff so it’s not close to any real noise. Hotel supplied bus tickets into central area of Banff if we didn’t want to walk or drive. For a motel, it felt like a hotel. It was great.

Great room, convenient location, beautiful hot pools across the street

Room is always clean, love the new coffee/ tea options!

Had a very great stay there! And the staffs are so good. You get more than you pay for it.

The Dorothy is an absolute gem in Banff. I will absolutely stay again. * If management or ownership reads this, please consider putting soft-touch sliders on the chairs in the rooms. The noise of sliding chairs on the bare floor from the 2nd floor to the 1st floor is awful and amplified. Maybe even a table top sign in each room that suggests sliding chairs quietly to ensure comfort of guest below? (If the chairs weren’t an issue, I would have given 5-stars)

Clean, updated room. Good heat/AC.

We loved the decor, coffee amenities and access to the Canoe. Will be back!

no breakfast

Very quiet location, unique updates, special favors upon arrival, great hottubs and sauna over at the Otter to use. Loved it!

Great stay. Nice room with great amenities