The Windsor Hotel by Hoco Hotels Collection

Centrally located. Skimpy breakfast. Only choices for lunch were paninis and a hamburger. After first night, housekeeping did not make up the room. No fresh towels and dirty coffee cups and glasses left. After I complained, towels, cups etc., fixed, but the bedcover was only tidied The bed underneath wasn’t made. More complaining. The second night, everything done properly.

It was exquisitely redone to be completely clean and sharp, but still had older (but cared-for!) floors that retained the charm of the age of the building. We arrived on the night the restaurant opened, May 2026, and it looked elegant and delicious (though we already had dinner plans elsewhere, unfortunately). The beds were comfortable, the room was bright and fresh but darkened well, and everything so clean! Our coffee maker didn't work, but we let the staff know and they replaced it. The reading nook and book library area near the stairs was beautiful!!

The room was small, but it was big enough for 2 men. The bed was very comfortable and at the room at the right temperature. Room 214 didn't have the best view, it was pointed towards the parking lot. We found the room to be very clean & very good self made espresso. We were close to the Avon theatre and we were very close to many restaurants. The staff at the hotel are very friendly. We paid $18 for breakfast and it was very good. NOW FOR THE BAD! The bathroom is very small! Not much room between the toilet bowl and the sink. Parking... There are only 9 SPACES for onsite parking! If you want to park on the property, you'll need to book it well in advance. The city of Stratford in the downtown core doesn't all OVERNIGHT PARKING! There is a parking lot, not in the downtown core, but it was a 20-30 minute walk back to the hotel. When we spoke to the very friendly concierge, we told him we didn't want to walk back to the hotel. This was after a show and we were hungry afterwards, ANOTHER THING, everything closed early & even Tim Horton's that was listed as 24 hours on their website were closed by 11. We noticed a sign for free parking on Sundays. When we told the concierge that we didn't want to walk back, we decided that we were just going to park across the street. The free parking on Sunday starts at 8 a.m. NOT 12 a.m. What he suggested was to move our car before 8 a.m. before they checked the parking lots, success & no ticket. This is a good hotel, it has flaws & charms.

Staff was very friendly and helpful. Continental breakfast was fine with a variety of bread and pastry. Overall, the hotel is clean and has an old-time classic feel to it. The room was occasionally noisy as you can hear footsteps from the adjoining room. The room door was very tight to the frame and made a loud cracking noise each time it was opened. The room was very clean and air conditioned, although the bathroom was very cramped.

We were so disappointed with booking this hotel that we actually decided to leave without even staying there, even though we lost the deposit on the room. The main issue was parking. In the promotion it claims to have free parking, but upon arrival we found it was 5 blocks away. Major issue when you have mobility limitations. Plus, the staff could care less about our concern over this. In addition, the hotel was rundown and the room smelled musty.

The renewed Windsor Hotel is a gem in the heart of Stratford. Walking distance to the Avon, to restaurants and shops, yummy continental breakfast included in the room. The room itself was a night and day experience from the last time i was here in 2018. An excellent rebirth of a longstanding hotel in the city.

Location was great you could walk to restaurants and even the Festival theater. The hotel was old, but I’ll refurbished. It was quiet and we had a very pleasant day.

Yes breakfast items were fresh and excellent customer service. Airconditioning were perfect too.

Na

older property, potentially noisy, clean room, faucets should be run prior to guests, garbage in bathroom not emptied when room cleaned.

Staff was very friendly and helpful. The room was comfortable and quiet. Parking was a 5 min walk away which was fine because it was free! The hotel is every centrally located to great restaurants.

The hotel reeka of tradition and old time comforts. But the bed was modern superfoam. Many like this, I detest timing a mattress. I didn't ask, maybe there's a choice of mattress types... I doubt it Other than that, aside from the small nature of everything, and tight turns and corners...it's a very good hotel..

The location is perfect

Some construction

It was not clear when booking the hotel was under construction and the rooms were not complete

Friendly staff and clean room!

Good, restaurant not yet working, builing older so heat from central unit in livingroom.. a bit noisey

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The staff was very professional and friendly

Our room was clean, beds were very comfortable, and for the price, we felt we definitely got our moneys worth. It’s right in the heart of Stratford so an excellent location to explore. While the room was ‘cozy’, and the bathroom might be a challenge for some due to its small space, it had all that was needed for a great sleep. Would go back again!