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Tru by Hilton Edmonton Windermere

Hotels
8.4
/10
Very Good
1,381 reviews

What Guests Say About Their Stay

Catherine Samantha

10.0
/ 10
Staff is so awesome! They are super nice, accommodating and funny! Love staying here! Very clean compared to the many other hotels that I've stay at in the past for sports events. Coffee is a bit on the strong side. And the pancake machine is so cool!

Amit

10.0
/ 10
Staff was very friendly and courteous but the one thing that stood out was the lobby as it was an amazing area to have my meetings and just chill. Lobby has ample comfortable seating with tvs and pool table. I will definitely be back

Kenneth

10.0
/ 10
I have stayed at this hotel on many occasions. The staff and service has always been incredible.
In the Area
See Map
6025 Andrews Way, Alberta, Canada, T6W 1A4

Main Facilities

Read More
AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Tru by Hilton Edmonton Windermere is a good choice when you are visiting Alberta. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
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What's around Tru by Hilton Edmonton Windermere

6025 Andrews Way, Alberta, Canada, T6W 1A4
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Lobby Tru by Hilton Edmonton Windermere
Lobby 2 Tru by Hilton Edmonton Windermere

Discover More About Tru by Hilton Edmonton Windermere

Location


Staying at Tru by Hilton Edmonton Windermere is a good choice when you are visiting Alberta.

About Tru by Hilton Edmonton Windermere

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tru by Hilton Edmonton Windermere.

The hotel’s fitness center is a must-try during your stay here.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Tru by Hilton Edmonton Windermere is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Tru by Hilton Edmonton Windermere is the right place to stay.

All facilities in Tru by Hilton Edmonton Windermere

Swimming Pool Tru by Hilton Edmonton Windermere
Swimming Pool
Lobby Tru by Hilton Edmonton Windermere
Lobby
Exterior Tru by Hilton Edmonton Windermere
Exterior
Others Tru by Hilton Edmonton Windermere
Others
Restaurant Tru by Hilton Edmonton Windermere
Restaurant

Public Facilities

  • Elevator
  • Parking
  • Room service

Things to Do

  • Fitness center
  • Health club

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

Food and Drinks

  • Breakfast

Connectivity

  • WiFi (surcharge)

Hotel Services

  • 24-hour Receptionist

In-room Facilities

  • TV

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Tru by Hilton Edmonton Windermere

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Tru by Hilton Edmonton Windermere
90
Number of floors in Tru by Hilton Edmonton Windermere
4
Another facilities in Tru by Hilton Edmonton Windermere
Room service, Fitness center, Health club, Swimming pool, Accessibility equipment

Frequently asked question in Tru by Hilton Edmonton Windermere

What are available facilities at Tru by Hilton Edmonton Windermere?
There are top facilites at Tru by Hilton Edmonton Windermere such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tru by Hilton Edmonton Windermere?
The standard check-in time at Tru by Hilton Edmonton Windermere is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Tru by Hilton Edmonton Windermere provide breakfast?
Yes, Tru by Hilton Edmonton Windermere provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Tru by Hilton Edmonton Windermere?
Tru by Hilton Edmonton Windermere is a 3.0-star hotel.
How many floors does Tru by Hilton Edmonton Windermere have?
Tru by Hilton Edmonton Windermere has 4 floors.
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More Reviews from Other Guests in Tru by Hilton Edmonton Windermere

8.4
Very Good
From 1,381 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tru by Hilton Edmonton Windermere

Number of reviews per page
20
40
Top reviews
Melissa
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room layout itself was fine however the noise in the room was unbearable, there is some type of exhaust fan that kicks in every 10-15 minutes right outside our room window, The noise was continuous all night. The walls seem paper thin, you can hear people above you stomping around at 5am and the ones next to you talking. Then there was a dog barking non stop & scratching at the door just down from us and nothing was done about this, felt so bad for the dog. The breakfast was probably a 4 out of 10. everything was cold and bland or stale. When we went to check out the girl was on a facetime call (seemed non work related) and was going to make us wait until i said we need to go, she jotted down our room number and said she would check us out when she was done. Hoping the check out had no issues and we get the deposit back we put down in 2-5 business days. We will see
Read More
Dana
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room and friendly staff
Catherine Samantha
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff is so awesome! They are super nice, accommodating and funny! Love staying here! Very clean compared to the many other hotels that I've stay at in the past for sports events. Coffee is a bit on the strong side. And the pancake machine is so cool!
Alice
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms where very clean and the staff was great.
Kyle
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was polite but innattentive. Several breakfast items not refilled. Cool lobby atmosphere though.
Johnny
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was not clean , they moved me as a result of being checked into a dirty room . Crumbs on bed , floor and table .
Amit
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was very friendly and courteous but the one thing that stood out was the lobby as it was an amazing area to have my meetings and just chill. Lobby has ample comfortable seating with tvs and pool table. I will definitely be back
chantel
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was a really frustrating experience the entire 2 nights we were there. The staff were great and tried to fix the issues but were unsuccessful. We didn't have a key card to get into the room or gym etc the entire time. The staff had to let us into our room with their master key.
Paul
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room, lobby, staff, all great
Kenneth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I have stayed at this hotel on many occasions. The staff and service has always been incredible.
cindy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff. Good accessibility.
Howard
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel, according to the front staff, ran out of hot water for showers at 625 Am... (!!?!!). My wife was going in for surgery that morning, and a shower sure would have been nice and, well, expected.
John
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Friendly staff, clean rooms and great location
LAVERA
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The first night the first room we were given the floor was obviously not vacuumed (bits of dirt) and the shower area looked a bit grungy at the base corners. The window blind was broken from the base 1.5 foot separation. Definitely not to Hilton standards. And, that night we were paying nearly $200 for all this luxury. 😞 The front staff gave us a new room, but couldn't discount our stay because we had booked through a third party (Expedia). During our 2 night stay, we had to have our entry card reset 3 times! I felt like we spent more time in the lobby than in the room. The breakfast was pathetic. Bagels and English muffins were dried and hard. The oranges this morning had green mold. When I alerted staff, they washed the oranges and put them back out. The pool was closed for maintenance and that was not indicated upon making the reservation.Can you imagine how disappointed a family with children would be had they gone to this hotel expecting a pool? The hotel is a very bare bones setup. I didn't expect that of the Hilton name. No coffee station in room, room very small. I definitely won't be returning and wouldn't recommend this hotel chain to anyone.
Read More
Sarah
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very conveniently located. The hard flooring in the rooms is great for when you have a pet
Casey
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, comfy bed, nice sheets, continental breakfast.
Andy
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great staff,clean rooms
Janice
icon-Business Family
Business Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All was good. Thanks
Shabira
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent and clean property.
Gary
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Night-time main desk staff available, courteous, and helpful.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Tru by Hilton Edmonton Windermere

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,381 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tru by Hilton Edmonton Windermere

Number of reviews per page
20
40
Top reviews
Melissa
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room layout itself was fine however the noise in the room was unbearable, there is some type of exhaust fan that kicks in every 10-15 minutes right outside our room window, The noise was continuous all night. The walls seem paper thin, you can hear people above you stomping around at 5am and the ones next to you talking. Then there was a dog barking non stop & scratching at the door just down from us and nothing was done about this, felt so bad for the dog. The breakfast was probably a 4 out of 10. everything was cold and bland or stale. When we went to check out the girl was on a facetime call (seemed non work related) and was going to make us wait until i said we need to go, she jotted down our room number and said she would check us out when she was done. Hoping the check out had no issues and we get the deposit back we put down in 2-5 business days. We will see
Read More
Dana
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room and friendly staff
Catherine Samantha
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff is so awesome! They are super nice, accommodating and funny! Love staying here! Very clean compared to the many other hotels that I've stay at in the past for sports events. Coffee is a bit on the strong side. And the pancake machine is so cool!
Alice
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms where very clean and the staff was great.
Kyle
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was polite but innattentive. Several breakfast items not refilled. Cool lobby atmosphere though.
Johnny
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was not clean , they moved me as a result of being checked into a dirty room . Crumbs on bed , floor and table .
Amit
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was very friendly and courteous but the one thing that stood out was the lobby as it was an amazing area to have my meetings and just chill. Lobby has ample comfortable seating with tvs and pool table. I will definitely be back
chantel
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was a really frustrating experience the entire 2 nights we were there. The staff were great and tried to fix the issues but were unsuccessful. We didn't have a key card to get into the room or gym etc the entire time. The staff had to let us into our room with their master key.
Paul
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room, lobby, staff, all great
Kenneth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I have stayed at this hotel on many occasions. The staff and service has always been incredible.
cindy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff. Good accessibility.
Howard
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel, according to the front staff, ran out of hot water for showers at 625 Am... (!!?!!). My wife was going in for surgery that morning, and a shower sure would have been nice and, well, expected.
John
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Friendly staff, clean rooms and great location
LAVERA
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The first night the first room we were given the floor was obviously not vacuumed (bits of dirt) and the shower area looked a bit grungy at the base corners. The window blind was broken from the base 1.5 foot separation. Definitely not to Hilton standards. And, that night we were paying nearly $200 for all this luxury. 😞 The front staff gave us a new room, but couldn't discount our stay because we had booked through a third party (Expedia). During our 2 night stay, we had to have our entry card reset 3 times! I felt like we spent more time in the lobby than in the room. The breakfast was pathetic. Bagels and English muffins were dried and hard. The oranges this morning had green mold. When I alerted staff, they washed the oranges and put them back out. The pool was closed for maintenance and that was not indicated upon making the reservation.Can you imagine how disappointed a family with children would be had they gone to this hotel expecting a pool? The hotel is a very bare bones setup. I didn't expect that of the Hilton name. No coffee station in room, room very small. I definitely won't be returning and wouldn't recommend this hotel chain to anyone.
Read More
Sarah
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very conveniently located. The hard flooring in the rooms is great for when you have a pet
Casey
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, comfy bed, nice sheets, continental breakfast.
Andy
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great staff,clean rooms
Janice
icon-Business Family
Business Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All was good. Thanks
Shabira
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent and clean property.
Gary
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Night-time main desk staff available, courteous, and helpful.
Number of reviews per page
20
40