Enjoy Santiago - Hotel del Valle

Hotels
8.6
/10
Very Good
164 reviews

What Guests Say About Their Stay

Desiree

10.0
/ 10
Wonderful experience,beautiful modern room with an exceptional view.Fun pool are(indoor outdoor communicating pool) and 2 hot tubs with views of the surrounding Andes.Very good restaurants.

Verified traveler

10.0
/ 10
Amazing and modern. Affordable, spacious rooms, wood hot tubs, indoor outdoor pool. The place is spectacular.

Tracy

10.0
/ 10
Location is remote and the first exit after tunnel and nothing else is in site. The security is impressive from the outer gate and throughout. The rooms are clean, spacious with a spectacular view of the valley. The spa, casino, the pool, and upstairs buffet were top notch and the food was exquisite. The music in the casino was current videos and we enjoyed the ambiance and wished they had a dance floor.
In the Area
See Map
Los Libertadores Km 53, Rinconada, Los Andes, Región de Valparaíso, Chile, 2140000

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Enjoy Santiago - Hotel del Valle is a hotel is located at Rinconada. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Enjoy Santiago - Hotel del Valle

Los Libertadores Km 53, Rinconada, Los Andes, Región de Valparaíso, Chile, 2140000
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Discover More About Enjoy Santiago - Hotel del Valle

General


In the mountains

Location


Located in Rinconada, Enjoy Santiago - Hotel del Valle is in the mountains, a 4-minute drive from Vina San Esteban and 8 minutes from Santuario Teresa de Los Andes. This casino hotel is 6.9 mi (11.1 km) from Calle Larga Square and 9.8 mi (15.8 km) from Museo Antiguo Monasterio del Espíritu Santo.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Vina San Esteban - 4.3 km / 2.7 mi
Santa Teresa Sanctuary - 5.7 km / 3.6 mi
Santuario Teresa de Los Andes - 7.7 km / 4.8 mi
Our Lady of Mercy Cathedral - 10.9 km / 6.8 mi
Calle Larga Square - 11.1 km / 6.9 mi
Archaeological Museum of the Andes - 14.5 km / 9 mi
Museo Antiguo Monasterio del Espíritu Santo - 15.8 km / 9.8 mi
Museo Arqueológico - 15.8 km / 9.8 mi
Paidahuén Hill - 20.2 km / 12.6 mi
Viña San Esteban - 20.3 km / 12.6 mi
Termas El Corazón - 22.1 km / 13.7 mi
Don Maximiano Vineyard - 37.4 km / 23.2 mi
Centro Cultural Tiltil - 38.8 km / 24.1 mi
Vina Errazuriz - 39.7 km / 24.7 mi
Ski Arpa - 39.8 km / 24.7 mi

Facilities


Relax at the full-service spa, where you can enjoy massages and body treatments. After enjoying recreational amenities such as a health club and an outdoor pool, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:30 AM to noon.

Rooms


Stay in one of 120 guestrooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

All facilities in Enjoy Santiago - Hotel del Valle

Bar, Cafe and Lounge Enjoy Santiago - Hotel del Valle
Bar, Cafe and Lounge
Swimming Pool Enjoy Santiago - Hotel del Valle
Swimming Pool
Entertainment Facility Enjoy Santiago - Hotel del Valle
Entertainment Facility
Fitness Center Enjoy Santiago - Hotel del Valle
Fitness Center
Functional Hall Enjoy Santiago - Hotel del Valle
Functional Hall

Things to Do

  • Health club
  • Outdoor pool
  • Indoor pool
  • Garden
  • Spa
  • Sauna
  • Steam room
  • Casino
  • Pool sun loungers

Hotel Services

  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible path of travel

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Enjoy Santiago - Hotel del Valle

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 02:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 02:00 - to 12:00
Available rooms at Enjoy Santiago - Hotel del Valle
120
Number of floors in Enjoy Santiago - Hotel del Valle
12
Another facilities in Enjoy Santiago - Hotel del Valle
Health club, Outdoor pool, Indoor pool, Garden, Spa

Frequently asked question in Enjoy Santiago - Hotel del Valle

What are available facilities at Enjoy Santiago - Hotel del Valle?
There are top facilites at Enjoy Santiago - Hotel del Valle such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Enjoy Santiago - Hotel del Valle?
The standard check-in time at Enjoy Santiago - Hotel del Valle is starting from 16:00 - 02:00 while the latest check-out time is at Before 12:00
What is the star rating of Enjoy Santiago - Hotel del Valle?
Enjoy Santiago - Hotel del Valle is a 4.5-star hotel.
How many floors does Enjoy Santiago - Hotel del Valle have?
Enjoy Santiago - Hotel del Valle has 12 floors.
How many rooms are available at Enjoy Santiago - Hotel del Valle?
Enjoy Santiago - Hotel del Valle has 120 rooms in total.
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More Reviews from Other Guests in Enjoy Santiago - Hotel del Valle

8.6
Very Good
From 164 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Enjoy Santiago - Hotel del Valle

Number of reviews per page
20
40
Top reviews
Kelly
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed here one night on our way north. The staff were friendly and professional. The room was huge and the bathroom had a separate shower and stand alone tub. Great for a romatic night or some TLC while sipping wine and reading your favourite novel. The hotel and the rooms are a bit tired and need of a refresh, but still nicer than most hotels. The breakfast buffet was very good and the view spactacular.
Read More
Maarten
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Overall it looks and is relatively modern, rooms are noisy and are lacking maintenance.
Jorge
icon-Business
Business
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Beautiful Scenery, Wonderful Landscape
Laura
icon-with Partner
with Partner
6.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Our initial greeting was nonexistent. We arrived late at night and the front desk lady was apparently doing something with the man at the desk. But there was no recognition of our presence. Neither one was talking and the man was looking at his phone. This went on for 5” when my husband said, “we are here to check in,” The lady told him she would get to us after she finished working with her colleague. Still, no greeting. Another 7” went by, and eventually she gave him some papers and he left. Only then did she say “good evening can I help you?” No apology nor thank you for waiting, and obviously no smile. We checked in finally, but we will not be coming back. Also, the valet man refused to park our van.
Read More
Alvaro
icon-Business
Business
2.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Stay away, they do not honor expedia bookings
Sebastian
icon-with Partner
with Partner
4.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

The place was dirty. Found rubbish inside and outside the pool. Dirty glasses everywhere. Some rude workers. Won't come back. It's not worth it
Bennett
icon-
6.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

The parking is limited at the hotel. The air conditioning did not cool the room to a comfortable temperature.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Comfortable for a fun night out, as the hotel is colocated with a casino
Verified traveler
icon-with Friends
with Friends
8.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

We based here to head snowboarding at Portillio for something different. Super quiet during the week, not many options for food and long way from anything but it was a nice hotel, clean, good services and casino something to do in evening.
Dave
10.0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

Great place to stay!
Desiree
icon-with Partner
with Partner
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Wonderful experience,beautiful modern room with an exceptional view.Fun pool are(indoor outdoor communicating pool) and 2 hot tubs with views of the surrounding Andes.Very good restaurants.
Dean
icon-with Partner
with Partner
2.0
/10
Reviewed 489 week(s) ago

Hotels.com verified review

Possibly the worst hotel I've ever stayed in. The Bads- 45 minutes for check-in, only 1 person working. Want to use the pool, bring a swim cap or pay $4 USD to get one, can't swim without it! The dinner buffet, it was my wife's birthday and the only dinner restaurant open was the buffet, the hot food was only warm, and honestly not a big selection. The price includes 1 can of soda, want more? You can upgrade to unlimited drinks, if you can get your waiter to help you with it, Florencio couldn't be bothered. He wouldn't even come to our table to bring the check, we had to go up to pay, then he started to care. Free breakfast- raw runny eggs, the server asked if we wanted an omelette, sure, sounds good. After 10 minutes she brings 2 plates, with browned omelette in a pool of raw egg. I'm all for a"loose" scramble or soft omelette, these show a lack of culinary skill. She then tried to charge us, when we said no because we didn't eat it, she still demanded a tip. Rude staff- most staff couldn't be bothered, they actively ignored us when standing in front of them. Shower head- our shower was broken, the head gushed water like a garden hose, we asked for a new one but it never happened. Literally nothing around, closest town is about 30 minutes The good- The tall gentleman at the dinner buffet was great and helpful. There was a lady at the front desk that spoke English, she was nice as well. The bed was great with great sheets. Fast wifi when it stayed connected.
Read More
Verified traveler
10.0
/10
Reviewed 497 week(s) ago

Expedia Group verified review

Air conditioning was not working properly, and pool could be cleaner.
Verified traveler
6.0
/10
Reviewed 514 week(s) ago

Expedia Group verified review

We were 2 families staying for 1 night before returning to Canada from a 2 week ski and winery holiday in Chile and Argentina. This was the nicest and most modern accommodation we stayed at, but the design of the hotel is such that music from the disco or ball rooms (there was a wedding the night we stayed) echoes up through a central atrium. We lay awake until 3am waiting for the music/noise to subside and finally had to call to ask them to shut it down because the entire hotel was likely not sleeping. They complied, but we found it concerning that a guest would have to complain before the music was turned down. The staff were very friendly, but we had some confusion with additional beds in 2 of the rooms, which resulted in us having to sort it out at 11:30pm after dinner, when we discovered that the additional cots hadn't been delivered. The staff acted quickly at that point and resolved the situation by offering an extra room at no additional cost. While this hotel has a very nice pool/hotub/spa, decent restaurants and spacious comfortable rooms, the noise situation and our lack of sleep resulted in a poor experience.
Read More
Verified traveler
10.0
/10
Reviewed 515 week(s) ago

Expedia Group verified review

Amazing and modern. Affordable, spacious rooms, wood hot tubs, indoor outdoor pool. The place is spectacular.
William
icon-Family
Family
8.0
/10
Reviewed 536 week(s) ago

Hotels.com verified review

I'm upset at Hotels.com for the false advertising. I booked online and received confirmation of a large suite with 2 King Size beds in it. When I got to the hotel they said they do not have any rooms with 2 King beds in it and charged me an Extra $48US for a rollaway bed to be put in the room. I showed them my confirmation with the 2 king beds and they told me it was Hotels.com fault not theirs. I booked this hotel because of what I believed to be true on the website otherwise I would have gone back to the Park Hyatt in Santiago where I stayed only a few days before. The hotel was less than 10% occupied, 5 of the 6 restaurants were closed because there was hardly anyone there and the Casino had more staff than customers. It's a beautiful hotel but no one is there. I could see if they were full that they couldn't offer another room to resolve the misunderstanding but the hotel was virtually empty so it would have been easy to resolve this issue without charging me for a mistake I did not make! What are you going to do about it Hotels.com?
Read More
Tracy
icon-with Partner
with Partner
10.0
/10
Reviewed 589 week(s) ago

Hotels.com verified review

Location is remote and the first exit after tunnel and nothing else is in site. The security is impressive from the outer gate and throughout. The rooms are clean, spacious with a spectacular view of the valley. The spa, casino, the pool, and upstairs buffet were top notch and the food was exquisite. The music in the casino was current videos and we enjoyed the ambiance and wished they had a dance floor.
Read More
arthur
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A única coisa que não gostei foi dos restaurantes não descontar o valor da garantia
Carlos
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Eu amei o spa completo com saunas, piscinas e jacuzis. Lugar maravilhoso pra acordar com uma linda vista pras montanhas.
Jonathan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Habitación amplia y cómoda, buen spa, atención cordial. Especial agradecimiento a Josué en recepción.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Enjoy Santiago - Hotel del Valle

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 164 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Enjoy Santiago - Hotel del Valle

Number of reviews per page
20
40
Top reviews
Kelly
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed here one night on our way north. The staff were friendly and professional. The room was huge and the bathroom had a separate shower and stand alone tub. Great for a romatic night or some TLC while sipping wine and reading your favourite novel. The hotel and the rooms are a bit tired and need of a refresh, but still nicer than most hotels. The breakfast buffet was very good and the view spactacular.
Read More
Maarten
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Overall it looks and is relatively modern, rooms are noisy and are lacking maintenance.
Jorge
icon-Business
Business
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Beautiful Scenery, Wonderful Landscape
Laura
icon-with Partner
with Partner
6.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Our initial greeting was nonexistent. We arrived late at night and the front desk lady was apparently doing something with the man at the desk. But there was no recognition of our presence. Neither one was talking and the man was looking at his phone. This went on for 5” when my husband said, “we are here to check in,” The lady told him she would get to us after she finished working with her colleague. Still, no greeting. Another 7” went by, and eventually she gave him some papers and he left. Only then did she say “good evening can I help you?” No apology nor thank you for waiting, and obviously no smile. We checked in finally, but we will not be coming back. Also, the valet man refused to park our van.
Read More
Alvaro
icon-Business
Business
2.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Stay away, they do not honor expedia bookings
Sebastian
icon-with Partner
with Partner
4.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

The place was dirty. Found rubbish inside and outside the pool. Dirty glasses everywhere. Some rude workers. Won't come back. It's not worth it
Bennett
icon-
6.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

The parking is limited at the hotel. The air conditioning did not cool the room to a comfortable temperature.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Comfortable for a fun night out, as the hotel is colocated with a casino
Verified traveler
icon-with Friends
with Friends
8.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

We based here to head snowboarding at Portillio for something different. Super quiet during the week, not many options for food and long way from anything but it was a nice hotel, clean, good services and casino something to do in evening.
Dave
10.0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

Great place to stay!
Desiree
icon-with Partner
with Partner
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Wonderful experience,beautiful modern room with an exceptional view.Fun pool are(indoor outdoor communicating pool) and 2 hot tubs with views of the surrounding Andes.Very good restaurants.
Dean
icon-with Partner
with Partner
2.0
/10
Reviewed 489 week(s) ago

Hotels.com verified review

Possibly the worst hotel I've ever stayed in. The Bads- 45 minutes for check-in, only 1 person working. Want to use the pool, bring a swim cap or pay $4 USD to get one, can't swim without it! The dinner buffet, it was my wife's birthday and the only dinner restaurant open was the buffet, the hot food was only warm, and honestly not a big selection. The price includes 1 can of soda, want more? You can upgrade to unlimited drinks, if you can get your waiter to help you with it, Florencio couldn't be bothered. He wouldn't even come to our table to bring the check, we had to go up to pay, then he started to care. Free breakfast- raw runny eggs, the server asked if we wanted an omelette, sure, sounds good. After 10 minutes she brings 2 plates, with browned omelette in a pool of raw egg. I'm all for a"loose" scramble or soft omelette, these show a lack of culinary skill. She then tried to charge us, when we said no because we didn't eat it, she still demanded a tip. Rude staff- most staff couldn't be bothered, they actively ignored us when standing in front of them. Shower head- our shower was broken, the head gushed water like a garden hose, we asked for a new one but it never happened. Literally nothing around, closest town is about 30 minutes The good- The tall gentleman at the dinner buffet was great and helpful. There was a lady at the front desk that spoke English, she was nice as well. The bed was great with great sheets. Fast wifi when it stayed connected.
Read More
Verified traveler
10.0
/10
Reviewed 497 week(s) ago

Expedia Group verified review

Air conditioning was not working properly, and pool could be cleaner.
Verified traveler
6.0
/10
Reviewed 514 week(s) ago

Expedia Group verified review

We were 2 families staying for 1 night before returning to Canada from a 2 week ski and winery holiday in Chile and Argentina. This was the nicest and most modern accommodation we stayed at, but the design of the hotel is such that music from the disco or ball rooms (there was a wedding the night we stayed) echoes up through a central atrium. We lay awake until 3am waiting for the music/noise to subside and finally had to call to ask them to shut it down because the entire hotel was likely not sleeping. They complied, but we found it concerning that a guest would have to complain before the music was turned down. The staff were very friendly, but we had some confusion with additional beds in 2 of the rooms, which resulted in us having to sort it out at 11:30pm after dinner, when we discovered that the additional cots hadn't been delivered. The staff acted quickly at that point and resolved the situation by offering an extra room at no additional cost. While this hotel has a very nice pool/hotub/spa, decent restaurants and spacious comfortable rooms, the noise situation and our lack of sleep resulted in a poor experience.
Read More
Verified traveler
10.0
/10
Reviewed 515 week(s) ago

Expedia Group verified review

Amazing and modern. Affordable, spacious rooms, wood hot tubs, indoor outdoor pool. The place is spectacular.
William
icon-Family
Family
8.0
/10
Reviewed 536 week(s) ago

Hotels.com verified review

I'm upset at Hotels.com for the false advertising. I booked online and received confirmation of a large suite with 2 King Size beds in it. When I got to the hotel they said they do not have any rooms with 2 King beds in it and charged me an Extra $48US for a rollaway bed to be put in the room. I showed them my confirmation with the 2 king beds and they told me it was Hotels.com fault not theirs. I booked this hotel because of what I believed to be true on the website otherwise I would have gone back to the Park Hyatt in Santiago where I stayed only a few days before. The hotel was less than 10% occupied, 5 of the 6 restaurants were closed because there was hardly anyone there and the Casino had more staff than customers. It's a beautiful hotel but no one is there. I could see if they were full that they couldn't offer another room to resolve the misunderstanding but the hotel was virtually empty so it would have been easy to resolve this issue without charging me for a mistake I did not make! What are you going to do about it Hotels.com?
Read More
Tracy
icon-with Partner
with Partner
10.0
/10
Reviewed 589 week(s) ago

Hotels.com verified review

Location is remote and the first exit after tunnel and nothing else is in site. The security is impressive from the outer gate and throughout. The rooms are clean, spacious with a spectacular view of the valley. The spa, casino, the pool, and upstairs buffet were top notch and the food was exquisite. The music in the casino was current videos and we enjoyed the ambiance and wished they had a dance floor.
Read More
arthur
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A única coisa que não gostei foi dos restaurantes não descontar o valor da garantia
Carlos
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Eu amei o spa completo com saunas, piscinas e jacuzis. Lugar maravilhoso pra acordar com uma linda vista pras montanhas.
Jonathan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Habitación amplia y cómoda, buen spa, atención cordial. Especial agradecimiento a Josué en recepción.
Number of reviews per page
20
40