What do past guests say about Heidelberg Haus Apart Hotel?

Heidelberg Haus Apart Hotel is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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Heidelberg Haus Apart Hotel

Name: Heidelberg Haus Apart Hotel
Address: Los Nogales 843, Providencia, Providencia, Santiago, Región Metropolitana de Santiago, Chile, 7510348, Los Nogales 843, Región Metropolitana de Santiago, 7510348, Chile
Rating: 8.4

Service Apartment

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8.4

/10

Very Good

70 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

This is the review for our 3rd stay at Heidelberg Haus in November 2019. Our first time we were so impressed with the well appointed suites, the beautiful neighborhood of Providencia, and Luciano, the courteous and helpful hotel manager. We also remembered the great breakfast, fast and efficient laundry service for 5000 CLP per bag, and excellent WiFi! So we decided to stay here again. Luciano and the team were very helpful to us in storing some of our luggage we didn’t need on our travels through Chile. It felt like a home away from home. We went on to stay at this once again during our month in Chile. I can’t recommend Heidelberg Haus more highly.

Alexander

10.0

/ 10

Hotel is located in a quiet area of Providencia and is gated for security. (This is normal in Santiago.) We stayed at a time when there was much social unrest and the staff were very helpful in advising us of where to go and where and what to avoid. Most of the the other guests were couples like us. Atmosphere is relaxed. The apartments are comfortable. We had a one bedroom apartment with lounge, although oddly, to us at any rate, the tv was in the bedroom. Staff are happy and made us feel welcome. Breakfast is very good. Lots of fruit. Would recommend this hotel.

Mohammad

10.0

/ 10

I liked it like a boutique hotel but it is linked to University Of Heidelberg in Germany and University is linked to this hotel. This hotel is built for the students and professors coming from Germany. very quiet place situated in a very rich and quite neighborhood and very close to the highest building Costanera Center and it is only 7 minutes walk there. I enjoyed my walk to Costanera center. Breakfast is continental which is good. Rooms are two types very small and others are spacious. First they put me in 103 which was very very small then I asked them and they gave me 304 was a very spacious room. Very helping staff as they have no elevator helped me to bring my heavy suitcase down.

In the Area

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Los Nogales 843, Providencia, Providencia, Santiago, Región Metropolitana de Santiago, Chile, 7510348

Main Facilities

24-Hour Front Desk

Parking

WiFi

Staying at Heidelberg Haus Apart Hotel is a good choice when you are visiting Providencia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Heidelberg Haus Apart Hotel

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What's around Heidelberg Haus Apart Hotel

Los Nogales 843, Providencia, Providencia, Santiago, Región Metropolitana de Santiago, Chile, 7510348

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General

In Santiago (Providencia)

Location

With a stay at Heidelberg Haus Apart Hotel in Santiago (Providencia), you'll be a 2-minute drive from Costanera Center and 6 minutes from Plaza de Armas. This aparthotel is 3.4 mi (5.5 km) from Julio Martinez Pradanos National Stadium and 3.6 mi (5.8 km) from Parque Arauco Mall.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Vivo Panorámico - 0.9 km / 0.6 mi
Drugstore - 1.1 km / 0.7 mi
Costanera Center - 1.1 km / 0.7 mi
Sculpture Park - 1.4 km / 0.9 mi
Apoquindo - 1.5 km / 0.9 mi
Tobalaba Urban Market - 1.5 km / 1 mi
Gran Torre Santiago - 1.5 km / 1 mi
Sernatur - 1.6 km / 1 mi
Parque de las Esculturas Exhibition Hall - 1.6 km / 1 mi
Municipal Market of Providencia - 1.6 km / 1 mi
Nescafé Theater of The Arts - 1.9 km / 1.2 mi
Peru Plaza - 2 km / 1.3 mi
Clínica Indisa - 2 km / 1.3 mi
Lo Contador - 2.1 km / 1.3 mi
Bicentennial Park - 2.7 km / 1.7 mi

The preferred airport for Heidelberg Haus Apart Hotel is Santiago Intl. Airport (SCL) - 23.2 km / 14.4 mi

Facilities

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Dining

To-go breakfasts are available daily from 9:30 AM to 11:30 AM for a fee.

Rooms

Make yourself at home in one of the 20 air-conditioned rooms featuring kitchenettes with stovetops and microwaves. Your pillowtop bed comes with down comforters. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

All facilities in Heidelberg Haus Apart Hotel

Lobby

Bedroom

Others

Nearby View and Attractions

Public Facilities

Parking
Smoke-free area
Safety deposit box

Hotel Services

Luggage storage
24-hour Receptionist
Concierge

Transportation

Secure parking
Limited parking

General

Microwave (shared)
Parking

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accommodation Policy & General Information in Heidelberg Haus Apart Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Heidelberg Haus Apart Hotel	20
Another facilities in Heidelberg Haus Apart Hotel	Smoke-free area, Safety deposit box, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Heidelberg Haus Apart Hotel

What are available facilities at Heidelberg Haus Apart Hotel?

There are top facilites at Heidelberg Haus Apart Hotel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Heidelberg Haus Apart Hotel?

The standard check-in time at Heidelberg Haus Apart Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Heidelberg Haus Apart Hotel provide breakfast?

Yes, Heidelberg Haus Apart Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Heidelberg Haus Apart Hotel?

Heidelberg Haus Apart Hotel is a 3.5-star hotel.

How many rooms are available at Heidelberg Haus Apart Hotel?

Heidelberg Haus Apart Hotel has 20 rooms in total.

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More Reviews from Other Guests in Heidelberg Haus Apart Hotel

Overall Ratings & Reviews Heidelberg Haus Apart Hotel

Other sources (70)

8.4

Very Good

From 70 reviews

Cleanliness

8.8

Room Comfort

8.6

Location

8.8

Service and Facilites

8.8

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Traveler Reviews Heidelberg Haus Apart Hotel

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Top reviews

David

with Partner

2.0

/10

Reviewed 184 week(s) ago

Hotels.com verified review

2 very small rooms. The bathrooms is tiny. For 2 people is hard to get around. The place has been remodeled looks like a while ago. It’s all old and smells. There is no AC, no elevator. The place seems to be cleaned, but because it’s old it seems like dirty and musty. It is bay overpriced for what it is. After We stayed in the hotel for $50 and it was such a big difference, much bigger and nicer, cleaner, with the pleasant smell. I am honestly not sure why there is so many good reviews. We booked because of the reviews were good.

Katie

with Partner

8.0

/10

Reviewed 344 week(s) ago

Hotels.com verified review

Relatively comfortable, black out blinds and fan helped to keep the room Cool as no air con. The wifi was okay, many different routers, certain ones would work in the bedroom but not in the sitting room so had to keep switching over. The staff were kind especially the lady at breakfast. The area was good, close to huge shopping mall with restaurants and about a 45 minute walk to the city centre or 10 minute walk to the metro.

Verified traveler

Leisure Family

8.0

/10

Reviewed 348 week(s) ago

Expedia Group verified review

Staff are very friendly. But it does have air conditioning.

Verified traveler

with Partner

10.0

/10

Reviewed 349 week(s) ago

Hotels.com verified review

Alexander

with Partner

10.0

/10

Reviewed 353 week(s) ago

Hotels.com verified review

Gustavo

Business

8.0

/10

Reviewed 359 week(s) ago

Expedia Group verified review

Small but friendly hotel. In the residense community, not too mmuch amenities around.

Mohammad

Business

10.0

/10

Reviewed 362 week(s) ago

Hotels.com verified review

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 382 week(s) ago

Expedia Group verified review

Airplane size bathroom. Good location, easy walk to main area, but it is a walk.

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 388 week(s) ago

Expedia Group verified review

There is no elevator but the staff gladly helped with my bags up to the 4 th floor. No A/C. There is a nice crosswind. Check in very rapid and staff friendly. Good breakfast

Verified traveler

10.0

/10

Reviewed 389 week(s) ago

Expedia Group verified review

The property was extremely clean and professionally staffed. It was a wonderful value. We'll be back

Reema

with Partner

10.0

/10

Reviewed 410 week(s) ago

Hotels.com verified review

Very nice place and super hospitable staff! Would stay here again!

Pascal

with Partner

10.0

/10

Reviewed 459 week(s) ago

Hotels.com verified review

Very nice, clean and confortable apartment in a nice neighborhood! 100% recommendable!

Verified traveler

6.0

/10

Reviewed 461 week(s) ago

Expedia Group verified review

It is the first time I stayed in an apart hotel. I normally prefer hotels, and sure I will stick to this. This place is very strict with the check-in time, so even if you arrive an hour earlier, you will have to wait. It is located in a quiet neighbourhood. Walking distance to the closest metro in about 15 minutes. The place is spacious and confortable although shower is tiny and the small kitchen a major dissapointment. They should know that if you book an apart hotel is because you would like to prepare your own meals sometimes. This kitchen was unusable: the water boiler (teapot) was rusted inside and pots and pans are in bad state (all wasted). Cooking meals in such condition is a health hazard. Also, please be aware that there is a day care center beside it, so you will hear a lots of kids playing and crying during the day. I'm sad to say that I will not stay here again. Staff was nice (although I had to look around for the cleaning lady to ask her for soap bars).

Margaret

Family

10.0

/10

Reviewed 493 week(s) ago

Hotels.com verified review

Heidelberg Haus is a gem tucked away in Providencia. Everyone was kind and friendly, breakfast was delicious and the accommodation was clean, bright, perfect! It is a in a neighborhood and has a welcoming, local vibe. I highly recommend staying here if you visit Santiago.

Jamie

10.0

/10

Reviewed 636 week(s) ago

Hotels.com verified review

Very nice place. Staff was very pleasant and helpful. location was a short walk to the Subway and in a nice neighborhood.

Tom

8.0

/10

Reviewed 637 week(s) ago

Hotels.com verified review

The hotel is a nice space with a separate living room from the bedroom. The bathroom is very small but the kitchenette was nice. The hotel and rooms are in good condition and they offer a nice simple breakfast. It is on a quite street and about 10 minute walk to the Metro and restaurants.

Ricardo

8.0

/10

Reviewed 667 week(s) ago

Expedia Group verified review

Check in most hotels in Santiago is in the afternoon which can be a problem when you arrive like me at 9 AM at the hotel. Staff was very friendly and even offered me breakfast while promising to have the room ready by early afternoon

10.0

/10

Reviewed 697 week(s) ago

Expedia Group verified review

Nearly new, modern apartments. I had a very small kitchen, living room, bedroom + small bathroom. Excellent location -- on a nice quiet street but close to many restaurants, parks

Tim

10.0

/10

Reviewed 709 week(s) ago

Hotels.com verified review

The Heidelberg is everything we needed and wanted. The rooms are charming if modern and minimalistic. Everything is clean and comfortable. The staff are very courteous and helpful. There's always somebody at the front desk. They serve breakfasts (breads, yogurt, fruit, coffee, etc.) every day. I'll stay here next time I'm in Santiago, no question.

Richard

10.0

/10

Reviewed 714 week(s) ago

Expedia Group verified review

I am not kidding when I state this is the best kept secret in Santiago. The hotel (aparthotel) is located in one of the beautiful residential neighborhoods of the city, safe, close to cultural and commercial areas as well as transportation. The staff is extremely friendly and helpful and go out of their way to accommodate the guests--I noticed this not only in my case but with other clients.The rooms and public areas of the hotel have been appointed with taste. This is a unique place, not being part of any hotel chain but beign related to a renown academic institution, Heilderberg University, hence its name. I am returning to Santiago soon and this will be the place I will choose to stay again!

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.