Hotel El Ciervo

Hotels
9.0
/10
Exceptional
22 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Maravillosa estadia, muy agradecida de la preocupacion y gran disposicion del personal por ayudarme en todo lo que necesite y hacer grata mi estadia. Muchas gracias!!!
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Verified traveler

10.0
/ 10
Estadía muy agradable, personal muy amable y dispuesto a solucionar todas mis necesidades. Hicieron mi estadía muy grata y confortable!! Excelente experiencia muchas gracias!!
See translation

J

10.0
/ 10
Very simple answer, Great ! Very clean, breakfast really good and the staff members helpful ,kind and sweet
In the Area
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General Korner 241, Villarrica, Cautín, Región de la Araucanía, Chile, 4931004

Main Facilities

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Swimming Pool
Restaurant
Parking
WiFi
Hotel El Ciervo is located in area / city Villarrica.
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What's around Hotel El Ciervo

General Korner 241, Villarrica, Cautín, Región de la Araucanía, Chile, 4931004
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Lobby Hotel El Ciervo
Lobby 2 Hotel El Ciervo

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General


Near Centro Cultural Liquen de Villarrica

Location


A stay at Hotel El Ciervo places you in the heart of Villarrica, within a 10-minute walk of Centro Cultural Liquen de Villarrica and Catedral de Villarrica. This beach hotel is 0.4 mi (0.7 km) from Villarrica Historical Museum and 0.6 mi (1 km) from Lake Villarrica.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Centro Cultural Liquen de Villarrica - 0.4 km / 0.3 mi
Catedral de Villarrica - 0.5 km / 0.3 mi
Villarrica Historical Museum - 0.5 km / 0.3 mi
Villarrica Pucara Beach - 1.1 km / 0.7 mi
Lake Villarrica - 1.3 km / 0.8 mi
Region IX Ltd - 13.9 km / 8.6 mi
Villarrica National Park - 13.9 km / 8.6 mi
Dos Rios Nature Park - 15.7 km / 9.7 mi
Museo Mapuche Pucon - 24.3 km / 15.1 mi
Santa Clara Monastery - 24.3 km / 15.1 mi
La Poza - 24.9 km / 15.5 mi
Enjoy Pucon Casino - 25 km / 15.5 mi
Pucon Beach - 25 km / 15.6 mi
Los Pozones - 25.5 km / 15.8 mi
Feria Artesanal - 25.9 km / 16.1 mi

Facilities


After a day on the slopes, enjoy recreational amenities, which include an outdoor pool. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services. The shuttle (surcharge) will take you to the nearby beach or shopping center.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.

Dining


Grab a bite to eat at the hotel's beachfront restaurant, which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily.

Rooms


Stay in one of 13 guestrooms featuring LCD televisions. Your room comes with a Select Comfort bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have rainfall showerheads and complimentary toiletries.

All facilities in Hotel El Ciervo

Swimming Pool Hotel El Ciervo
Swimming Pool
Common Space Hotel El Ciervo
Common Space
Lobby Hotel El Ciervo
Lobby
Exterior Hotel El Ciervo
Exterior
Others Hotel El Ciervo
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Concierge

Transportation

  • Casino shuttle
  • Ski shuttle
  • Shopping center shuttle
  • Area shuttle
  • Beach shuttle

Things to Do

  • Outdoor pool
  • Garden
  • Library

Food and Drinks

  • Buffet breakfast
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Accessibilty

  • Accessible parking

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel El Ciervo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards
  • Safety features at this property include a first aid kit
, The front desk is open daily from 6:00 AM - noon. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel El Ciervo
13
Number of floors in Hotel El Ciervo
2
Another facilities in Hotel El Ciervo
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Hotel El Ciervo

What are available facilities at Hotel El Ciervo?
There are top facilites at Hotel El Ciervo such as Swimming Pool, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel El Ciervo?
The standard check-in time at Hotel El Ciervo is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel El Ciervo provide breakfast?
Yes, Hotel El Ciervo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel El Ciervo?
Hotel El Ciervo is a 3.0-star hotel.
How many floors does Hotel El Ciervo have?
Hotel El Ciervo has 2 floors.
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More Reviews from Other Guests in Hotel El Ciervo

9.0
Exceptional
From 22 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Hotel El Ciervo

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Excellent service, speaks English, free bike available.
DANIEL
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Good stay and good services for the area. Friendly and helpful staff. Property was a converted home with tons of charm. Creaky floors and no screens on windows would be the main issue. Bed was worn/ too soft for my liking - great location for waterfront and restaurants - entertainment. Overall a 7/10
Jennifer
icon-Family
Family
8.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

We checked in after eating dinner at a nearby restaurant. We left the next morning after eating the free breakfast. There were more breakfast choices than other places we stayed at in Chile. We were surprised to be served waffles and scrambled eggs. Even though there were more breakfast choices, overall, the breakfast was just okay. We did not have time to explore the area. The bed was comfy. The room was very quiet. The bathroom has a bit of mold and the ceiling over the shower has peeling paint. The building where you enter to check in had the smell of an old place. The staff was friendly and accommodating.
Read More
J
10.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Very simple answer, Great ! Very clean, breakfast really good and the staff members helpful ,kind and sweet
DeAnn
icon-with Partner
with Partner
10.0
/10
Reviewed 402 week(s) ago

Hotels.com verified review

We enjoyed our stay very much. It was a very relaxing atmosphere.
JeT
8.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

Good location, nice room and breakfast. Very pleasant place to stay and everyone was so nice but very limited English. No room temperature control so no air conditioning during the summer which made the room too hot. During the day we didn’t want to keep the windows open when not in the room for security and to keep the bugs out so it was uncomfortably hot in the evenings.
Read More
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 503 week(s) ago

Hotels.com verified review

Great stay & location
Verified traveler
icon-
10.0
/10
Reviewed 254 week(s) ago

Hotels.com verified review

Maravillosa estadia, muy agradecida de la preocupacion y gran disposicion del personal por ayudarme en todo lo que necesite y hacer grata mi estadia. Muchas gracias!!!
Verified traveler
10.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

Estadía muy agradable, personal muy amable y dispuesto a solucionar todas mis necesidades. Hicieron mi estadía muy grata y confortable!! Excelente experiencia muchas gracias!!
EZIO
6.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

Instalaciones muy antiguas. Mucho que mejorsr. No se condice la relación precio/calidad.
Ricardo
icon-Family
Family
8.0
/10
Reviewed 437 week(s) ago

Hotels.com verified review

El desayuno malo en comparación a otros hoteles con el mismo rango de precio. La persona que nos recibió, al momento de pedirle algún dato para almorzar me discriminó por mi forma de vestir, el resto del personal del hotel muy amables y cordiales. La piscina se notaba muy mal cuidada.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

Hotel simples, porém agradável. O preço é alto pelo que oferece.
ELUISA
icon-with Partner
with Partner
10.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

O Hotel e tipo pousada. Com localização espetacular próximo ao lago e com vista para o vulcão! Há restaurantes próximos e toda Beira do lago para desfrutar. O café da manhã é suficiente. Quarto pequeno, muito bem cuidado e limpo. Atendimento da recepção e excelente! E ótimo no que se propõe.
Jorge
icon-with Partner
with Partner
10.0
/10
Reviewed 492 week(s) ago

Hotels.com verified review

lo pasamos muy bien
Achim
6.0
/10
Reviewed 496 week(s) ago

Expedia Group verified review

Das Hotel liegt fußläufig sowohl zur Ortsmitte wie auch zum Seeufer, hat eigene Parkplätze und ist ruhig. Unser Zimmer war nicht besonders groß, hatte aber ein angenehm großes Bad, das allerdings sehr renovierungsbedürftig war (alte Ausstattung, schlechte Beleuchtung, Wanne mit kaum geradem Boden, sodaß man beim Duschen einen unsicheren Stand hatte. Das Frühstück war nicht einem 3-Sterne-Hotel entsprechend. Personal ließ sich kaum sehen, wenn doch, wurde nicht gegrüßt. Fazit: Die 98,00 USD für ein Standartzimmer waren viel zu teuer für die erbrachte Leistung.
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MARTINEZ OVIEDO
10.0
/10
Reviewed 516 week(s) ago

Hotels.com verified review

Hermoso hotel con vista al Lago Villarica en contacto con la naturaleza, súper comida y limpia, excelente decoració. Muy recomendable
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 545 week(s) ago

Hotels.com verified review

Muy agradable . Bonito hotel y buena situación
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Number of reviews per page
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40

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Exterior 4 Hotel El Ciervo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 22 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel El Ciervo

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Excellent service, speaks English, free bike available.
DANIEL
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Good stay and good services for the area. Friendly and helpful staff. Property was a converted home with tons of charm. Creaky floors and no screens on windows would be the main issue. Bed was worn/ too soft for my liking - great location for waterfront and restaurants - entertainment. Overall a 7/10
Jennifer
icon-Family
Family
8.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

We checked in after eating dinner at a nearby restaurant. We left the next morning after eating the free breakfast. There were more breakfast choices than other places we stayed at in Chile. We were surprised to be served waffles and scrambled eggs. Even though there were more breakfast choices, overall, the breakfast was just okay. We did not have time to explore the area. The bed was comfy. The room was very quiet. The bathroom has a bit of mold and the ceiling over the shower has peeling paint. The building where you enter to check in had the smell of an old place. The staff was friendly and accommodating.
Read More
J
10.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Very simple answer, Great ! Very clean, breakfast really good and the staff members helpful ,kind and sweet
DeAnn
icon-with Partner
with Partner
10.0
/10
Reviewed 402 week(s) ago

Hotels.com verified review

We enjoyed our stay very much. It was a very relaxing atmosphere.
JeT
8.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

Good location, nice room and breakfast. Very pleasant place to stay and everyone was so nice but very limited English. No room temperature control so no air conditioning during the summer which made the room too hot. During the day we didn’t want to keep the windows open when not in the room for security and to keep the bugs out so it was uncomfortably hot in the evenings.
Read More
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 503 week(s) ago

Hotels.com verified review

Great stay & location
Verified traveler
icon-
10.0
/10
Reviewed 254 week(s) ago

Hotels.com verified review

Maravillosa estadia, muy agradecida de la preocupacion y gran disposicion del personal por ayudarme en todo lo que necesite y hacer grata mi estadia. Muchas gracias!!!
Verified traveler
10.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

Estadía muy agradable, personal muy amable y dispuesto a solucionar todas mis necesidades. Hicieron mi estadía muy grata y confortable!! Excelente experiencia muchas gracias!!
EZIO
6.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

Instalaciones muy antiguas. Mucho que mejorsr. No se condice la relación precio/calidad.
Ricardo
icon-Family
Family
8.0
/10
Reviewed 437 week(s) ago

Hotels.com verified review

El desayuno malo en comparación a otros hoteles con el mismo rango de precio. La persona que nos recibió, al momento de pedirle algún dato para almorzar me discriminó por mi forma de vestir, el resto del personal del hotel muy amables y cordiales. La piscina se notaba muy mal cuidada.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

Hotel simples, porém agradável. O preço é alto pelo que oferece.
ELUISA
icon-with Partner
with Partner
10.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

O Hotel e tipo pousada. Com localização espetacular próximo ao lago e com vista para o vulcão! Há restaurantes próximos e toda Beira do lago para desfrutar. O café da manhã é suficiente. Quarto pequeno, muito bem cuidado e limpo. Atendimento da recepção e excelente! E ótimo no que se propõe.
Jorge
icon-with Partner
with Partner
10.0
/10
Reviewed 492 week(s) ago

Hotels.com verified review

lo pasamos muy bien
Achim
6.0
/10
Reviewed 496 week(s) ago

Expedia Group verified review

Das Hotel liegt fußläufig sowohl zur Ortsmitte wie auch zum Seeufer, hat eigene Parkplätze und ist ruhig. Unser Zimmer war nicht besonders groß, hatte aber ein angenehm großes Bad, das allerdings sehr renovierungsbedürftig war (alte Ausstattung, schlechte Beleuchtung, Wanne mit kaum geradem Boden, sodaß man beim Duschen einen unsicheren Stand hatte. Das Frühstück war nicht einem 3-Sterne-Hotel entsprechend. Personal ließ sich kaum sehen, wenn doch, wurde nicht gegrüßt. Fazit: Die 98,00 USD für ein Standartzimmer waren viel zu teuer für die erbrachte Leistung.
Read More
MARTINEZ OVIEDO
10.0
/10
Reviewed 516 week(s) ago

Hotels.com verified review

Hermoso hotel con vista al Lago Villarica en contacto con la naturaleza, súper comida y limpia, excelente decoració. Muy recomendable
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 545 week(s) ago

Hotels.com verified review

Muy agradable . Bonito hotel y buena situación
You’ve read all the top reviews.
Number of reviews per page
20
40