Hotel HW Libertad

Room was big and bed was comfy. Breakfast was plentiful for what we needed

Look for High Wellness HW name on 2828 Romero Street. Libertad name is not visible at street level. Get on elevator on ground floor go to third floor (Button 3 in elevator needs label indicating Hotel). Hotel check-in lobby is on third floor.

Excellent stay! Highly recommended!

The room was very clean! The staff was so helpful to anything we needed even helping us in anyway they could even when we had problems. Excellent breakfast! Good food at restaurant for dinner and the bar. The waiters and waitresses were great also. I highly recommend this hotel!!!

Can be a really nice hotel with some upkeep. The room I stayed in could use some new paint and corking in the bathroom. The TV in the room was too small and didn’t have local channels to view. My Netflix did not work due to my subscription plan so I had to resort to just watching videos on YouTube whenever I was in the room. The neighborhood is of the locals (lower & middle class) I didn’t feel unsafe maybe because I’m from NYC lol There was breakfast every morning which included 2 different types of eggs, breads, cheeses, meats, danishes/donuts/cakes, fruits & coffee / teas. The hot tub would’ve been a great touch if it was working. The outdoor sitting / smoking area is nice, comfortable & has a nice view of the mountains. The staff were nice. There’s no iron in the room but you can ask the front desk for one to use (no board). Bring an adapter to charge your phones / cameras, the rooms are not equipped with an USB outlet, will need the euro adapter. The bus and train station is around the corner from the hotel & there are a few local restaurants & bodegas in walking distance. There is also shopping & malls close by.

There was flies in the room, the 2 days i was there. Yes the window was closed. The noise from the gym on the 2nd floor was heard on tje 6th floor from 6am until 10pm extremely annoying.

Helpful staff

El desayuno muy simple y lo mismo cadia dia no hay variedad tendrian que cambiar el menu

Amplia habitacion, con caja de seguridad comoda, un buen trato por parte del personal, un buen aseo

Hotel was excellant. Area aroun. Not so much

My stay at this hotel was extremely disappointing for several reasons. First, the room was absurdly small, leaving barely enough space to move around. To make matters worse, the air conditioning remote didn’t work, preventing me from adjusting the swing settings. The room had an awful odour and desperately needed air circulation, but the air conditioning made the tiny space unbearably cold within minutes, even at a standard setting of 24–25 degrees. This left me with two unpleasant choices: endure the horrible smell all night or freeze. Unfortunately, I caught a cold due to the cold temperature. The noise from the lift was another major issue. I could hear it clearly from inside my room throughout the night, making it nearly impossible to get any sleep. The bathroom facilities were inadequate and unhygienic. They provided just one tiny bar of soap to be shared between the sink and shower—absolutely unacceptable. Additionally, there was no shampoo provided, which is a basic amenity in any hotel. The check-in process was shockingly slow. Despite having two staff members at the reception, it took nearly 20 minutes to process just two check-ins before it was my turn. The worst part of my experience was dealing with an incredibly rude and unprofessional staff member during check-in. This arrogant older man made the process unnecessarily complicated, even though I had completed all the steps online and prepaid for my stay. He insisted that I fill out all my details on a piece

Nice property and customer service

Great location nice hotel

Wonderful- Excellente

If the room had provided us with facial tissues, tea and coffee bags, and a mirror in the hallway, I would have evaluated it as good. The area was shabby (“old town”) and noisy in late evenings. However, great breakfast, helpful and responsive staff, cosy and clean room in spite of cracked walls, nice view of surroundings.

Overall our hotel stay went well enough. Room was spacious and clean with good hot water for showers. Beds were small but comfortable. Small shops and restaurants are just around corner for convenient quick snacks and fast food.

El hotel es bueno, el desayuno muy bueno, solo que la ubicación no es la mas recomendable principalmente si se necesita salir de noche.

Good location to Metro station and supermarket. Three minutes walk only. Staff were very nice and helpful. Breakfast was great. Neighborhood seems fine, there is pharmacy in the building, also an authentic Chinese Restaurant in the building as well. Overall, great experience.

I had a wonderful 3 night stay here. It was soo quiet and peaceful. Every afternoon I would open the window and enjoy the sun and nice breeze. The bed was very comfortable and great hot shower. The room was big and clean and the breakfast nice. Staff was excellent. I would stay here again and again! Thanks so much!

A little hard to find and neighborhood was ok but maybe not at night. We weren’t informed that the breakfast was complimentary. Appreciated getting a plug adapter from reception.