Hotel Terranostra

Hotels
7.8
/10
Pleasant
77 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Lovely staff in an old bank. Lots of character. Good price and terrific room.
Roderick
10.0
/ 10
When in Valparaiso, there is never another option besides staying at Terranostra. The staff is always warm and welcoming and will do anything within reason to make you comfortable. beyond the service, location is ideal , close to sightseeing, dining and business destinations - regardless of what you're planning to do. I'll be back!
Clive
10.0
/ 10
When we checked in we thought the area was a bit dodgy, but when all the shops and cafes lifted their shutters the atmosphere changed completely and it was really buzzy. Our room was good with a comfortable bed. Breakfast was good with a friendly host. The hotel was next to the steps going up to the higher levels. Short walk to some great little bars.
In the Area
See Map
Esmeralda 978, Valparaíso, Provincia de Valparaíso, Región de Valparaíso, Chile, 2363253

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Terranostra is a good choice when you are visiting Valparaíso. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel Terranostra

Esmeralda 978, Valparaíso, Provincia de Valparaíso, Región de Valparaíso, Chile, 2363253
Discover More Places
Others Hotel Terranostra
Others 2 Hotel Terranostra

Discover More About Hotel Terranostra

Location


Staying at Hotel Terranostra is a good choice when you are visiting Valparaíso.

About Hotel Terranostra

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Terranostra.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Terranostra exclusively for you.

With all facilities offered, Hotel Terranostra is the right place to stay.

All facilities in Hotel Terranostra

Others Hotel Terranostra
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Casino shuttle (surcharge)
  • Area shuttle
  • Beach shuttle (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting facilities
  • Business center

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Spa

Connectivity

  • Free WiFi

General

  • Parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Terranostra

Important Note
  • Airport shuttle fee: USD 135 per room (one-way)
  • Nearby parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Terranostra
20
Number of floors in Hotel Terranostra
6
Another facilities in Hotel Terranostra
Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Hotel Terranostra

What are available facilities at Hotel Terranostra?
There are top facilites at Hotel Terranostra such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Terranostra?
The standard check-in time at Hotel Terranostra is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Terranostra provide breakfast?
Yes, Hotel Terranostra provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Terranostra?
Hotel Terranostra is a 3.0-star hotel.
How many floors does Hotel Terranostra have?
Hotel Terranostra has 6 floors.
See All

More Reviews from Other Guests in Hotel Terranostra

7.8
Pleasant
From 77 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Terranostra

Number of reviews per page
20
40
Top reviews
Thor
icon-Business
Business
4.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Cheap. Dirty. Bed full of ants. Good location. This is a step up from a hostel. Location is good for historical district. Room is dirty (e.g., little white specs on the bathroom walls from other people’s tooth brushing - ewwww!). Staff are OK. Tiny ants everywhere. In the bed. Biting.
Verified traveler
8.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Lovely staff and actually decent location very close to the city center but it is not in a nice area. The staff could not be nicer and the room were pretty nice.
Verified traveler
10.0
/10
Reviewed 404 week(s) ago

Expedia Group verified review

Lovely staff in an old bank. Lots of character. Good price and terrific room.
donald
8.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

excellent location easy walking to major tourist sights and situated on busy thoroughfare linking many restaurants and bars
Roderick
10.0
/10
Reviewed 409 week(s) ago

Expedia Group verified review

When in Valparaiso, there is never another option besides staying at Terranostra. The staff is always warm and welcoming and will do anything within reason to make you comfortable. beyond the service, location is ideal , close to sightseeing, dining and business destinations - regardless of what you're planning to do. I'll be back!
Read More
Clive
10.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

When we checked in we thought the area was a bit dodgy, but when all the shops and cafes lifted their shutters the atmosphere changed completely and it was really buzzy. Our room was good with a comfortable bed. Breakfast was good with a friendly host. The hotel was next to the steps going up to the higher levels. Short walk to some great little bars.
Read More
Aili
4.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

We booked Hotel Terranostra but was told that the hotel was overbooked and we were sent to another hotel
Verified traveler
6.0
/10
Reviewed 416 week(s) ago

Expedia Group verified review

Didn't have a lot of time to research and this hotel met the need and price point for a last minute overnight stay. The staff spoke English and were helpful. Main issue is they advertise parking and there was none at this hotel site. Hotel staff directed us to park at the mall which was several blocks away and presented some logistical challenges, but they do validate parking so we were not charged for parking. I f you are a light sleeper, pay attention to room location. My roommate had a hard time sleeping due to street noise but I was fine. They offer breakfast and coffee was good.
Read More
Verified traveler
4.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

Great location. Receptionist needs to improve their customer service and job skills. They were not welcoming at the desk. The lady, Maria Jose was unprofessional and very stiff not to help further. The hotel did not provide water unless it was tap water at breakfast. The breakfast was below average. Fruit started to go bad faster than expected. The hotel desk was not putting effort to make it more accomadating.
Read More
Richard
6.0
/10
Reviewed 420 week(s) ago

Hotels.com verified review

The hotel is in a grimy, business area, dirty, grafitti filled neighborhood. However, it is a safe area, near to the port, but away from the tourist area, which is a walk and ascensor ride away. When the adjacent ascensor reopens next year, it will be more convenient. The hotel was slightly grimy and our room was plagued with ants. Despite reporting this to the desk clerk every morning, the ants thrived in the room. The best part of the stay was breakfast, which was a very adequate buffet served up by Adolfo and his crew. They were friendly, helpful and engaging. Breakfast featured eggs, made to order. The bathroom was adequate, water pressure was ok, but shower water temp varied quite a bit, and bathroom lighting was dim at best. On the other hand, this is not USA, and with that in mind, the hotel was decent enough.
Read More
Peter C
6.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

Hotel Terranostra is situated in a central part of Valparaiso. There are plenty of restaurants and bars nearby, and also close to a lot of the main attractions. As the Hotel is situated on a main street it is quite noisy especially at night ( we were there on a weekend which probably didnt help!). The Hotel is fairly basic, the rooms were a bit rundown and need some maintenance, shower tap for instance didnt work well. Breakfast is served downstairs in the restaurant which is on the main street. Breakfast is basic, eggs, ham, cheese, fruit and yogurt - help yourself. Staff very friendly and helpful.
Read More
Roderick
10.0
/10
Reviewed 437 week(s) ago

Expedia Group verified review

The staff is always super accommodating and friendly, whether in town for business or pleasure, Terranostra has a great location. Steps away from Valparaiso' tourist attractions, restaurants and night life. From a work perspective, walking distance to the port and business areas. Has the charm of boutique hotels that dot the hills of this city, without having to climb stairs or thread complicated streets to get to them. Frequent guest and will definitely be staying there again when in Valparaiso.
Read More
Alex
8.0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

Nice boutique hotel, decorated in good taste with comfortable rooms. Not convenient if you come in a car (parking is far and not the safest walk back at night). Great breakfast included.
Suzette
6.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

Great place to be just very noisy all night.
Roderick
10.0
/10
Reviewed 463 week(s) ago

Expedia Group verified review

Ive written so many reviews for this place, I keep repeating myself.. What keeps me coming back? Location, staff, comfort, breakfast, service, cost, etcetera. If you're staying in Valparaiso, whether for tourism or business, this is a great place. Highly recommended.
Verified traveler
8.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

Rooms need AC or a fan, as open windows in a city that goes all night doesn't work. Great staff, excellent breakfast, convenient location. Consider making an iron available.
Jennifer
4.0
/10
Reviewed 466 week(s) ago

Expedia Group verified review

There was no air conditioning, the bathroom fixtures were broken and falling off the wall, there were holes in the wall that they just put wall paper over.
NP
8.0
/10
Reviewed 472 week(s) ago

Expedia Group verified review

Very accommodating staff. Wonderful service. Modern rooms. High ceilings, lots of air and light. Espresso machine available any time.
Amy
8.0
/10
Reviewed 472 week(s) ago

Hotels.com verified review

Stayed for two nights. Booked a superior suite but was dissapointed on arrival as it looked nothing like the pictures and did not have a balcony as it stated it had. We asked to look at another room on the that did have a balcony but unfortuanly smaller and lots of noisefrom he street. The room was clean, modern and comfortable. The second night we were upgraded to a premium suite (spend the extra and get this room) the room was beautiful. Good bed, great views and large balcony. The bathroom was the highlight with a free standing bath and very modern. Breakfast was great and service was very friendly. It isnt in the "pretty" part of Valparaiso but close to bars and restaurant and everything is so close enough close and walkable! Enjoy the stay overall
Read More
Roderick
10.0
/10
Reviewed 481 week(s) ago

Expedia Group verified review

Ive said it many times before and will do so again. Whether for business or tourism, Terranostra is located perfectly. The staff is very courteous and helpful. They often add nice touches such as a welcome drink or their new espressos. Very Satisfied
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Terranostra

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 77 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Terranostra

Number of reviews per page
20
40
Top reviews
Thor
icon-Business
Business
4.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Cheap. Dirty. Bed full of ants. Good location. This is a step up from a hostel. Location is good for historical district. Room is dirty (e.g., little white specs on the bathroom walls from other people’s tooth brushing - ewwww!). Staff are OK. Tiny ants everywhere. In the bed. Biting.
Verified traveler
8.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Lovely staff and actually decent location very close to the city center but it is not in a nice area. The staff could not be nicer and the room were pretty nice.
Verified traveler
10.0
/10
Reviewed 404 week(s) ago

Expedia Group verified review

Lovely staff in an old bank. Lots of character. Good price and terrific room.
donald
8.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

excellent location easy walking to major tourist sights and situated on busy thoroughfare linking many restaurants and bars
Roderick
10.0
/10
Reviewed 409 week(s) ago

Expedia Group verified review

When in Valparaiso, there is never another option besides staying at Terranostra. The staff is always warm and welcoming and will do anything within reason to make you comfortable. beyond the service, location is ideal , close to sightseeing, dining and business destinations - regardless of what you're planning to do. I'll be back!
Read More
Clive
10.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

When we checked in we thought the area was a bit dodgy, but when all the shops and cafes lifted their shutters the atmosphere changed completely and it was really buzzy. Our room was good with a comfortable bed. Breakfast was good with a friendly host. The hotel was next to the steps going up to the higher levels. Short walk to some great little bars.
Read More
Aili
4.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

We booked Hotel Terranostra but was told that the hotel was overbooked and we were sent to another hotel
Verified traveler
6.0
/10
Reviewed 416 week(s) ago

Expedia Group verified review

Didn't have a lot of time to research and this hotel met the need and price point for a last minute overnight stay. The staff spoke English and were helpful. Main issue is they advertise parking and there was none at this hotel site. Hotel staff directed us to park at the mall which was several blocks away and presented some logistical challenges, but they do validate parking so we were not charged for parking. I f you are a light sleeper, pay attention to room location. My roommate had a hard time sleeping due to street noise but I was fine. They offer breakfast and coffee was good.
Read More
Verified traveler
4.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

Great location. Receptionist needs to improve their customer service and job skills. They were not welcoming at the desk. The lady, Maria Jose was unprofessional and very stiff not to help further. The hotel did not provide water unless it was tap water at breakfast. The breakfast was below average. Fruit started to go bad faster than expected. The hotel desk was not putting effort to make it more accomadating.
Read More
Richard
6.0
/10
Reviewed 420 week(s) ago

Hotels.com verified review

The hotel is in a grimy, business area, dirty, grafitti filled neighborhood. However, it is a safe area, near to the port, but away from the tourist area, which is a walk and ascensor ride away. When the adjacent ascensor reopens next year, it will be more convenient. The hotel was slightly grimy and our room was plagued with ants. Despite reporting this to the desk clerk every morning, the ants thrived in the room. The best part of the stay was breakfast, which was a very adequate buffet served up by Adolfo and his crew. They were friendly, helpful and engaging. Breakfast featured eggs, made to order. The bathroom was adequate, water pressure was ok, but shower water temp varied quite a bit, and bathroom lighting was dim at best. On the other hand, this is not USA, and with that in mind, the hotel was decent enough.
Read More
Peter C
6.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

Hotel Terranostra is situated in a central part of Valparaiso. There are plenty of restaurants and bars nearby, and also close to a lot of the main attractions. As the Hotel is situated on a main street it is quite noisy especially at night ( we were there on a weekend which probably didnt help!). The Hotel is fairly basic, the rooms were a bit rundown and need some maintenance, shower tap for instance didnt work well. Breakfast is served downstairs in the restaurant which is on the main street. Breakfast is basic, eggs, ham, cheese, fruit and yogurt - help yourself. Staff very friendly and helpful.
Read More
Roderick
10.0
/10
Reviewed 437 week(s) ago

Expedia Group verified review

The staff is always super accommodating and friendly, whether in town for business or pleasure, Terranostra has a great location. Steps away from Valparaiso' tourist attractions, restaurants and night life. From a work perspective, walking distance to the port and business areas. Has the charm of boutique hotels that dot the hills of this city, without having to climb stairs or thread complicated streets to get to them. Frequent guest and will definitely be staying there again when in Valparaiso.
Read More
Alex
8.0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

Nice boutique hotel, decorated in good taste with comfortable rooms. Not convenient if you come in a car (parking is far and not the safest walk back at night). Great breakfast included.
Suzette
6.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

Great place to be just very noisy all night.
Roderick
10.0
/10
Reviewed 463 week(s) ago

Expedia Group verified review

Ive written so many reviews for this place, I keep repeating myself.. What keeps me coming back? Location, staff, comfort, breakfast, service, cost, etcetera. If you're staying in Valparaiso, whether for tourism or business, this is a great place. Highly recommended.
Verified traveler
8.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

Rooms need AC or a fan, as open windows in a city that goes all night doesn't work. Great staff, excellent breakfast, convenient location. Consider making an iron available.
Jennifer
4.0
/10
Reviewed 466 week(s) ago

Expedia Group verified review

There was no air conditioning, the bathroom fixtures were broken and falling off the wall, there were holes in the wall that they just put wall paper over.
NP
8.0
/10
Reviewed 472 week(s) ago

Expedia Group verified review

Very accommodating staff. Wonderful service. Modern rooms. High ceilings, lots of air and light. Espresso machine available any time.
Amy
8.0
/10
Reviewed 472 week(s) ago

Hotels.com verified review

Stayed for two nights. Booked a superior suite but was dissapointed on arrival as it looked nothing like the pictures and did not have a balcony as it stated it had. We asked to look at another room on the that did have a balcony but unfortuanly smaller and lots of noisefrom he street. The room was clean, modern and comfortable. The second night we were upgraded to a premium suite (spend the extra and get this room) the room was beautiful. Good bed, great views and large balcony. The bathroom was the highlight with a free standing bath and very modern. Breakfast was great and service was very friendly. It isnt in the "pretty" part of Valparaiso but close to bars and restaurant and everything is so close enough close and walkable! Enjoy the stay overall
Read More
Roderick
10.0
/10
Reviewed 481 week(s) ago

Expedia Group verified review

Ive said it many times before and will do so again. Whether for business or tourism, Terranostra is located perfectly. The staff is very courteous and helpful. They often add nice touches such as a welcome drink or their new espressos. Very Satisfied
Number of reviews per page
20
40