What do past guests say about Murano Suites?

Murano Suites is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Murano Suites

Name: Murano Suites
Address: Los Militares 4717, Las Condes, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7550000, Los Militares 4717, Región Metropolitana de Santiago, 7550000, Chile
Rating: 7.6

Apartments

7.6

/10

Pleasant

27 reviews

What Guests Say About Their Stay

Juan

10.0

/ 10

Excelente ubicación, departamento cuenta con todo lo necesario para la estadía por días

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10.0

/ 10

Excelente Ubicación, y Acomodación. Si se tiene vehículo hay que llamar antes de hacer el check in para solicitar los controles del parqueadero.

See translation

10.0

/ 10

安全な地域にあり，地下鉄の駅そばで便利なコンドミニアムです。日曜日も営業しているスーパーが駅の対角にあることもあり，非常に便利です。また，１階には有料ですが共同の洗濯機・乾燥機（日曜日は利用不可）が３台づつあり，たまに取り合いにもなりますが，助かります。ただ，キッチンのコンロは自動では火がつかないので，ライターまたはマッチが必要です。ただアパートの数室をコンドミニアムとして貸し出しているため，何かあった場合には，アパートのフロントとは，ホテルのフロントではないため，直接運営会社に連絡する必要があります。

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In the Area

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Los Militares 4717, Las Condes, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7550000

Main Facilities

Swimming Pool

Elevator

WiFi

Murano Suites is located in area / city Las Condes.

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What's around Murano Suites

Los Militares 4717, Las Condes, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7550000

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Location

Murano Suites is located in area / city Las Condes.

About Murano Suites

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Murano Suites.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

With all facilities offered, Murano Suites is the right place to stay.

All facilities in Murano Suites

Others

Public Facilities

Others
Smoke-free area
Elevator

Things to Do

Outdoor pool
Sauna

Connectivity

LAN Internet
Free WiFi

General

Parking
Terrace

Hotel Services

Front desk

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Murano Suites

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Early check-in fee: CLP 25.000 (subject to availability)
Late check-out fee: CLP 25.000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The staff of the property may not be on site, so guests who need assistance should contact the property prior to arrival.

The property is closed in February.

Hotel only accepts guests with minimum age of 25

Check-in/Check-out Time

Check-in:

15:00 - 11:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - 11:00 - to 12:00
Available rooms at Murano Suites	3
Number of floors in Murano Suites	1
Another facilities in Murano Suites	Others, Smoke-free area, Outdoor pool, Sauna, LAN Internet

Frequently asked question in Murano Suites

What are available facilities at Murano Suites?

There are top facilites at Murano Suites such as Swimming Pool, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Murano Suites?

The standard check-in time at Murano Suites is starting from 15:00 - 11:00 while the latest check-out time is at Before 12:00

What is the star rating of Murano Suites?

Murano Suites is a 3.0-star hotel.

How many floors does Murano Suites have?

Murano Suites has 1 floors.

How many rooms are available at Murano Suites?

Murano Suites has 3 rooms in total.

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More Reviews from Other Guests in Murano Suites

Overall Ratings & Reviews Murano Suites

Other sources (27)

7.6

Pleasant

From 27 reviews

Cleanliness

8.0

Room Comfort

8.0

Location

8.4

Service and Facilites

6.4

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Traveler Reviews Murano Suites

Number of reviews per page

Top reviews

Charly

4.0

/10

Reviewed 449 week(s) ago

Expedia Group verified review

They charge me taxes, that do not correspond , I pay an 25% over price . That is not described o the reserve

Verified traveler

6.0

/10

Reviewed 469 week(s) ago

Hotels.com verified review

Over the phone service extremely poor. This is not a hotel, but a rent-apartment. Thus, there is no service at the reception whatsoever, not even to guide you.

Not Provided

8.0

/10

Reviewed 530 week(s) ago

Hotels.com verified review

It is not a hotel, but rather a furnished apartment, so there is no "front desk service". There is always someone in the entrance of the apartment building, but they only speak Spanish (no English) which wasn't a problem since you only have to pick up your keys from them. The owner was very nice. I realized that I did not bring the correct outlet adapter so none of my chargers worked. I emailed her about it, and she immediately emailed me back telling me where to get one within walking distance. The apartment is cleaned weekdays, and the place always seemed very clean. I only have 2 complaints: the shower was very unpredictable (I would randomly just get a few seconds of really hot or really cold water) and you can hear a ton of stuff from the other apartments. Both issues were very manageable. Tip- I noticed the shower was only weird in the evening, not the morning (6 am). And if you're a very light sleeper, I would recommend earplugs. Also, Parque Arauco is a must-see. There is a very pretty garden, a shopping mall, and some awesome restaurants. Overall, I very good experience, especially for the price.

Project Manager

8.0

/10

Reviewed 587 week(s) ago

Hotels.com verified review

I very much like staying in an Apartment over a Hotel for trips over two weeks. nomaids on the weekends is nice. But beware no laundry of meal service in available in the building.

Verified traveler

6.0

/10

Reviewed 610 week(s) ago

Hotels.com verified review

Be aware. This is not a hotel but rather an apartment building where the room you are staying in is actually a small furnished apartment. Can't beat the price, just don't expect the ease and resources of a hotel. If you don't speak Spanish, no one is there to help figure out anything. The room is nice, has a full kitchen.

Alan

6.0

/10

Reviewed 737 week(s) ago

Hotels.com verified review

THE GOOD: Very nice suite. There is daily maid service. The snack basket is free. The price was good. The subway/metro, with a small underground shopping mall, is quite close. Each unit has its own router and internet speeds are fast. THE BAD: (1)This is a vacation rental in an apartment building. The front desk is manned 24 hours, but all they do is hand you whatever is in your mailbox, including the keys and a welcome letter (in Spanish). Most of them do not speak any English, and even if they did, they do not know much about the unit you are renting. (2) We had a bilingual person ask at the front desk when checkout time was. We were told twice, there there is no specific time and that 4:30 would be fine, so we arranged for an airport shuttle pickup at that time. At 10:30am the maid came and someone who did not speak English told us over the phone that we needed to checkout at 12noon! I am guessing that Hotels.com charged my credit card when I checked out (handed the desk my key), because there was nothing else that was done at that time. (3) There is no breakfast, despite what Hotels.com says. There is a basket of cookies and crackers, which is apparently free -- though nowhere does it say this. After the first day we ate a couple of cookies and they were replaced, and, as far as I know, were were not charged for that.

Verified traveler

6.0

/10

Reviewed 742 week(s) ago

Expedia Group verified review

Murano Suites has big apartments, with separate bedroom and living room and a equipped open kitchen. They also have large balconies with nice views in the upper floors. Complimentary internet and parking was also very convenient. The problem was that there was virtually no service. The front desk has only a security guard after 6:00 PM. No concierge, no restaurant, no room service and even cleaning is available only until 6:00 PM on weekdays, 2:00 PM on Saturdays and absent on Sundays. Location is excellent, in a very nice area of Santiago, next to the poshest avenue in the city, a big mall and a subway station.

Felipe

8.0

/10

Reviewed 443 week(s) ago

Hotels.com verified review

Apart bem localizado, boa mobília mas internet não funciona! E não há quem possa ajudar!

Verified traveler

6.0

/10

Reviewed 450 week(s) ago

Hotels.com verified review

Alojamiento normal, con detalles que se deben mejorar como por ejemplo, la puerta del bano, no se puede cerrar

Helcio

10.0

/10

Reviewed 467 week(s) ago

Hotels.com verified review

Ótimo atendimento.

Verified traveler

6.0

/10

Reviewed 482 week(s) ago

Hotels.com verified review

A besoin d etre rafraichis

roxana elizabeth

8.0

/10

Reviewed 484 week(s) ago

Hotels.com verified review

Habitación comoda pero me toco mantener las ventanas siempre habiertas ya q el departamento estaba con mucho olor a cigarrillo .

Juan

10.0

/10

Reviewed 508 week(s) ago

Hotels.com verified review

Excelente ubicación, departamento cuenta con todo lo necesario para la estadía por días

Verified traveler

10.0

/10

Reviewed 509 week(s) ago

Hotels.com verified review

Muy bien fue un viaje para realizar examenes

SAULE SOFIA

6.0

/10

Reviewed 547 week(s) ago

Hotels.com verified review

Es una localización perfecta.... El apartamento se ubica en una zona residencial buena, cerca del metro, cerca de pequeños negocios que te ayudan en el dia a dia. También cerca del Parque Arauco y no lejos del Alto de las Condes y Mall de la Dehesa. Sin grandes pretenciones, un sitio muy amable para alojarse.

Verified traveler

8.0

/10

Reviewed 573 week(s) ago

Expedia Group verified review

Es un lindo apart hotel, de mucha calidad en su cocina y el departamento en general. Camas cómodas, buen tv, wifi en la habitación, el baño limpio y con amenities, lo único es que habia acordado pagar al llegar, y cuando llegamos, ya habian hecho la transacción con la tarjeta de reserva. Excelente vista de Santiago. Super recomendable!

10.0

/10

Reviewed 601 week(s) ago

Hotels.com verified review

Excelente Ubicación, y Acomodación. Si se tiene vehículo hay que llamar antes de hacer el check in para solicitar los controles del parqueadero.

10.0

/10

Reviewed 610 week(s) ago

Expedia Group verified review

Alex

10.0

/10

Reviewed 624 week(s) ago

Hotels.com verified review

Tuve problemas con la entrada al apartaestudio (realmente no es un hotel, sino un edificio residencial donde hay algunos apartamentos amoblados para rentar), pero fue mi culpa por haber llegado antes de las 3 pm. Sin embargo, me solucionaron mi problema en menos de una hora y pude entrar antes del mediodía. El apartamento es cómodo y amplio para una persona o una pareja. El baño está muy bien y la cama está bien. El que me tocó (15-04) tenía una terraza amplia. Está equipado con cocina (aunque tal vez faltan algunos elementos como un limpión); tiene microondas y una nevera amplia. El internet tiene una velocidad apropiada y el TV tiene los canales usuales. El personal del edificio es servicial y amable. El gimnasio es básico.

Jose

8.0

/10

Reviewed 632 week(s) ago

Hotels.com verified review

Muy bien ubicado cerca a centros comerciales, paradero de bus y metro

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