Sel Lodge hotel y spa

Many things. The middaged man in the morning at the reception always was very unfriendly. Water leaking from the sink, shower box and refrigerator. Until the 5th day of our stay the problems were not solved completely. And was impossible to regulate the water temperature of shower.

It was like a really cool retreat created by Frank Llyod Wright or something. It was comfy and a tiny breakfast was included. Great value. Pool was refreshing. It is February and we were the only guests.

Excelente hotel. La habitación era amplia y cómoda con vista al jardín. La piscina tiene un hermoso entonorno natural. El personal amable. El desayuno básico.

Staff was courteous, the place was amazing, just like in the pictures. We loved the swimming pool and the hot tub.

Awesome stay at Sel lodge hotel! Room was comfy and very clean. We stayed at the suite and the Jacuzzi was splendid! The staff were always very helpful giving us directions and assisting our requirements. Was an incredible experience! Nature and comfort in the same place!

The front desk was very rude. They asked me for confirmation. I showed them and they tell me it’s not good enough. I don’t know why otherwise in order to go to the Jacuzzi you have to pay extra $25. The room was very nice. Breakfast was poor but OK.

Maravilloso el lugar, la atencion, el desayuno muy completo y rico.

The SEL Lodge hotel y spa is an incredible place to stay. The views are magnificent, the room was beautiful with a spacious balcony And even a hot tub in the room. My friend who is local was very impressed I found such a great place. 10 out of 10!!

It was a great quiet stay during the time we were there.

The room was dated and worn. Dirty floor but clean sheets. Noisy at night from neighbors outside an inside. The pool water was cloudy, the bottom of the pool was not visible. Shower head was old and not adjustable so the spray was uncomfortable.

The property is lovely and quite. The rooms have been recently renovated and they are fantastic. The owners are awesome and go above and beyond to assist their guests. The only issue we had was with the dining staff - they were quite rude and lazy. Overall, would stay here again!

The managers/owners of this hotel were amazing and soooo helpful! We loved them. The rooms were lovely and the pool area is beautiful. The staff at the restaurant were a bit rude and we had some issues with the toilet in the room which was a bit annoying but overall I would recommend this place. Especially compared to other places in the area we saw - highly recommend.

Firstly, I would like to say that the staff that we interacted with daily were excellent. They were attentive and friendly. The breakfast was good, and the hotel and area are lovely. But hope that you don’t have a problem like we did. In the afternoon we noticed an issue with the toilet, we notified the front desk and they came to take a look and said it was fine. We went out for the evening and returned at 11pm. Our room had flooded. At that time, there is only a guard on the property and he said he would call the owners to see what he could do. There were no other rooms at the time and that was not an option. The guard came back and told us that the owners did not authorize him to provide any help, not even extra towels. We used the three towels that we are provided to mop up the room. We essentially were the cleanup crew. We mopped up as best as we could but the carpet was soaked and we couldn’t stay in the room. At 1am, we booked another hotel and we were lucky enough to find an Uber and we left. I called back to see if there would be any compensation, all that was offered was not charging us around $20 of food that we consumed. The situation is very frustrating, our stay up to that point had been excellent, but at a critical point the owners of the hotel washed their hands of us. I won’t be returning our recommending the hotel to anyone else.

Excellent place, kind and attentive staff, with additional alternatives as trekking, massages, hot tubs and others with additional charge. Excelente lugar, personal atento y amable, con opciones de trekking, masajes, tinajas y otros por un costo adicional.

Friendly staff at the reception

Very nice place to relax, very secure, food was good, pool was refreshing. We were unable to figure out how to get hot water out of shower however. But overall a good experience and good value.

El lugar es amplio para estacionar , lindo lugar hermosa vista

Quarto

Le personnel était super courtois, la chambre était propre, le déjeuner était très bien…mais les installations datent. Le séchoir a pris feu dans mes mains quand je l’ai activé et le pommeau de douche giclait de tout les sens et la température se contrôlait difficilement. Mais à part ça, nous avons adoré notre séjour!

Que se podían llevar mascotas