SUZHOU by IHG, an IHG Hotel

Hotels
9.4
/10
Exceptional
181 reviews

What Guests Say About Their Stay

Dale

10.0
/ 10
The location is convenient and the view is wonderful. The interior of both the public areas and the room is beautifully designed. The breakfast offers many options with a nice environment.

Kian Chuan

10.0
/ 10
Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb.

catriona

10.0
/ 10
The Crowne plaza Suzhou was very clean. The bed very so comfortable and the room was good. The breakfast was superb. Lots of options both Chinese and western. It is located near a shopping centre and also easy access to the metro. There is a walkway around jinji lake accessible from the hotel. We ate 3 nights in the Prince restaurant in the hotel. On 2 occasions, the food was superb. On our last night, the service was dreadful and we waited over 1 hour for food. We asked for non spicy food but it came out so full of chillies that we couldn’t eat it. We ended up leaving the restaurant, very disappointed. On check in, they did not recognise my hotels.com gold membership. Again, I was very disappointed with that. I hope the hotel fixes these issues as it is a good place to stay.
In the Area
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168 Xinggang Street, Suzhou Industrial Park, Wuzhong Qu, Suzhou, Jiangsu, China, 215021

Main Facilities

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Swimming Pool
Parking
WiFi
Crowne Plaza SUZHOU by IHG is located in area / city Wuzhong Qu. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around SUZHOU by IHG, an IHG Hotel

168 Xinggang Street, Suzhou Industrial Park, Wuzhong Qu, Suzhou, Jiangsu, China, 215021
Discover More Places
Lobby Crowne Plaza SUZHOU by IHG
Lobby 2 Crowne Plaza SUZHOU by IHG

Discover More About SUZHOU by IHG, an IHG Hotel

Welcome to the Crowne Plaza SUZHOU by IHG, an IHG Hotel, a premier destination offering an exceptional stay in the heart of Jiangsu, China. Whether you're visiting for business or leisure, our hotel provides a perfect blend of comfort, convenience, and world-class service. Experience the renowned hospitality of IHG and discover why Crowne Plaza SUZHOU by IHG, an IHG Hotel is the preferred choice for discerning travelers. Room rates at Crowne Plaza SUZHOU by IHG, an IHG Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Crowne Plaza SUZHOU by IHG, an IHG Hotel Location

Crowne Plaza SUZHOU by IHG, an IHG Hotel is conveniently situated in the vibrant Suzhou Industrial Park, a dynamic district known for its modern infrastructure and thriving business environment. Located at 168 Xinggang Street, Suzhou Industrial Park, Wuzhong Qu, Suzhou, Jiangsu, China, 215021, our hotel offers easy access to key attractions and transportation hubs. It is approximately 10 kilometers from the city center, providing a peaceful retreat while remaining close to the urban pulse. For those arriving by road, the hotel is easily accessible from major expressways, ensuring a smooth journey. The atmosphere surrounding Crowne Plaza SUZHOU by IHG, an IHG Hotel is one of sophisticated urban living, with a plethora of dining, shopping, and entertainment options just a stone's throw away. It's an ideal location for both business travelers needing to be near corporate offices and tourists eager to explore the rich cultural heritage of Suzhou.

Crowne Plaza SUZHOU by IHG, an IHG Hotel Facilities & Services

Facilities for guests at Crowne Plaza SUZHOU by IHG, an IHG Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our comprehensive offerings include:

  • Business Center:

    Fully equipped with modern amenities for your professional needs.
  • Fitness Center:

    State-of-the-art equipment to help you maintain your workout routine. Open 24 hours.
  • Indoor Swimming Pool:

    A refreshing escape for relaxation and exercise. Open from 6:00 AM to 10:00 PM.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and therapies. Operating hours are from 10:00 AM to 10:00 PM. Treatments are priced starting from PHP 2,500.
  • Kids' Club:

    A fun and safe space for younger guests to enjoy supervised activities. Open from 9:00 AM to 6:00 PM.
  • Meeting and Event Spaces:

    Versatile venues perfect for conferences, banquets, and social gatherings.
  • Complimentary Wi-Fi:

    Stay connected throughout the hotel.
  • On-site Dining:

    Multiple options to satisfy your culinary cravings.
  • Free Parking:

    Ample parking space available for guests.
  • Shuttle Service:

    Limited shuttle service to nearby commercial areas is available upon request and subject to availability.

Crowne Plaza SUZHOU by IHG, an IHG Hotel Room Types

Discover a range of meticulously designed accommodations, offering the perfect sanctuary for every traveler. The room types of Crowne Plaza SUZHOU by IHG, an IHG Hotel include:

  • Deluxe King Room:

    Featuring a king-sized bed and a city view. Non-smoking. Bathtub available.
  • Deluxe Twin Room:

    Equipped with two twin beds and a city view. Non-smoking. Bathtub available.
  • Executive King Room:

    Offers enhanced amenities and a city view. Non-smoking. Bathtub available.
  • Club King Room:

    Provides exclusive access to the Club Lounge and premium services, with a city view. Non-smoking. Bathtub available.
  • Junior Suite:

    A spacious option with a separate seating area and a city view. Non-smoking. Bathtub available.
  • Presidential Suite:

    The epitome of luxury, offering expansive living spaces, premium amenities, and a city view. Non-smoking. Bathtub available.

Crowne Plaza SUZHOU by IHG, an IHG Hotel does not currently offer pet-friendly rooms.

Crowne Plaza SUZHOU by IHG, an IHG Hotel Dining & Restaurants

Savor exquisite culinary experiences at Crowne Plaza SUZHOU by IHG, an IHG Hotel, where diverse dining options await. Our on-site establishments include:

  • The Grand Ballroom Restaurant:

    Offering a lavish international buffet with a focus on fresh seafood and local delicacies. Estimated price per person: PHP 2,000. Operating hours: Breakfast 6:30 AM - 10:00 AM, Lunch 12:00 PM - 2:30 PM, Dinner 6:00 PM - 9:30 PM.
  • Lobby Lounge:

    A sophisticated setting for light snacks, afternoon tea, and evening cocktails. Estimated price per person: PHP 800. Operating hours: 10:00 AM - 11:00 PM.
  • Chinese Restaurant:

    Specializing in authentic Cantonese and Suzhou cuisine, featuring private dining rooms. Estimated price per person: PHP 1,500. Operating hours: Lunch 11:30 AM - 2:00 PM, Dinner 5:30 PM - 9:30 PM.

Crowne Plaza SUZHOU by IHG, an IHG Hotel Nearby Attractions and Activities

Immerse yourself in the charm of Suzhou with these nearby attractions:

  • Humble Administrator's Garden:

    A UNESCO World Heritage site, renowned for its classical Chinese garden design.
  • Pingjiang Road Historic District:

    Wander through ancient streets, canals, and traditional Suzhou architecture.
  • Suzhou Museum:

    Explore a rich collection of art and historical artifacts, housed in a stunning modern building designed by I.M. Pei.
  • Tiger Hill:

    A scenic spot with historical significance, featuring pagodas and ancient temples.
  • Jinji Lake:

    Enjoy a leisurely stroll or boat ride in this modern urban lake area, surrounded by contemporary architecture and entertainment venues.

If you are looking for other activities around Crowne Plaza SUZHOU by IHG, an IHG Hotel, check out the best deals on Traveloka: Recommended activities in Suzhou!

How to Get to Crowne Plaza SUZHOU by IHG, an IHG Hotel from the Airport

Navigating your journey to Crowne Plaza SUZHOU by IHG, an IHG Hotel is straightforward, with several convenient options available. The airport transfer service of Crowne Plaza SUZHOU by IHG, an IHG Hotel ensures a seamless arrival. Here's how to get to Crowne Plaza SUZHOU by IHG, an IHG Hotel:

  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a direct and hassle-free journey to the hotel. Estimated cost: PHP 3,500 - PHP 5,000, depending on vehicle type. You can arrange this through airport transfer services.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to the hotel typically takes around 45-60 minutes, depending on traffic. Estimated cost: PHP 1,200 - PHP 1,800.
  • Ride-hailing Service:

    Popular ride-hailing services can be booked via their respective mobile applications upon arrival at the airport. This offers a convenient and often cost-effective alternative to traditional taxis. Estimated cost: PHP 1,000 - PHP 1,500.
  • Public Transportation:

    While less direct, you can utilize a combination of airport shuttle buses and local metro lines to reach the vicinity of the hotel, followed by a short taxi or ride-hailing service trip. This option is the most budget-friendly but requires more time and navigation.

Summary of Why You Should Choose to Stay at Crowne Plaza SUZHOU by IHG, an IHG Hotel

Choosing Crowne Plaza SUZHOU by IHG, an IHG Hotel guarantees a memorable and comfortable experience. Here are the key reasons to make us your home away from home:

  • Prime Location:

    Situated in the bustling Suzhou Industrial Park, offering easy access to business and leisure destinations.
  • Exceptional Facilities:

    From a well-equipped fitness center and refreshing swimming pool to a rejuvenating spa, we cater to all your wellness needs.
  • Diverse Dining Options:

    Indulge in a variety of culinary delights, from international buffets to authentic local and Chinese cuisine.
  • Comfortable Accommodations:

    A wide range of room types, including suites, ensure a restful stay with modern amenities.
  • World-Class Service:

    Experience the renowned hospitality and professional service that IHG is known for.

Discover the best Room availability at Crowne Plaza SUZHOU by IHG, an IHG Hotel and start Booking Crowne Plaza SUZHOU by IHG, an IHG Hotel today. For great deals and seamless booking, visit Traveloka. You can also Book budget hotels in Jiangsu and Easily book domestic and international flights at low prices on Traveloka.

All facilities in SUZHOU by IHG, an IHG Hotel

Swimming Pool Crowne Plaza SUZHOU by IHG
Swimming Pool
Entertainment Facility Crowne Plaza SUZHOU by IHG
Entertainment Facility
Lobby Crowne Plaza SUZHOU by IHG
Lobby
Exterior Crowne Plaza SUZHOU by IHG
Exterior
Others Crowne Plaza SUZHOU by IHG
Others

Things to Do

  • Barbecue
  • Outdoor pool
  • Fitness center

Accessibilty

  • Accessibility equipment
  • Accessible parking

Public Facilities

  • WiFi in public area
  • Room service

Food and Drinks

  • Bar

Transportation

  • Parking with surcharge

Connectivity

  • Free WiFi

General

  • Swimming pool

Hotel Services

  • Concierge

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Tennis

Accommodation Policy & General Information in SUZHOU by IHG, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at SUZHOU by IHG, an IHG Hotel
388
Number of floors in SUZHOU by IHG, an IHG Hotel
9
Another facilities in SUZHOU by IHG, an IHG Hotel
Barbecue, Outdoor pool, Fitness center, Accessibility equipment, Accessible parking

Frequently asked question in SUZHOU by IHG, an IHG Hotel

What are available facilities at SUZHOU by IHG, an IHG Hotel?
There are top facilites at SUZHOU by IHG, an IHG Hotel such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SUZHOU by IHG, an IHG Hotel?
The standard check-in time at SUZHOU by IHG, an IHG Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of SUZHOU by IHG, an IHG Hotel?
SUZHOU by IHG, an IHG Hotel is a 5.0-star hotel.
How many floors does SUZHOU by IHG, an IHG Hotel have?
SUZHOU by IHG, an IHG Hotel has 9 floors.
How many rooms are available at SUZHOU by IHG, an IHG Hotel?
SUZHOU by IHG, an IHG Hotel has 388 rooms in total.
See All

More Reviews from Other Guests in SUZHOU by IHG, an IHG Hotel

9.4
Exceptional
From 180 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crowne Plaza SUZHOU by IHG

Number of reviews per page
20
40
Top reviews
Dale
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The location is convenient and the view is wonderful. The interior of both the public areas and the room is beautifully designed. The breakfast offers many options with a nice environment.
ELIYAHU
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Very good
Ann
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great location and nice view of the lake. Breakfast selection can be improved.
KamTuck
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Good
Kian Chuan
icon-Business
Business
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb.
catriona
icon-with Partner
with Partner
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The Crowne plaza Suzhou was very clean. The bed very so comfortable and the room was good. The breakfast was superb. Lots of options both Chinese and western. It is located near a shopping centre and also easy access to the metro. There is a walkway around jinji lake accessible from the hotel. We ate 3 nights in the Prince restaurant in the hotel. On 2 occasions, the food was superb. On our last night, the service was dreadful and we waited over 1 hour for food. We asked for non spicy food but it came out so full of chillies that we couldn’t eat it. We ended up leaving the restaurant, very disappointed. On check in, they did not recognise my hotels.com gold membership. Again, I was very disappointed with that. I hope the hotel fixes these issues as it is a good place to stay.
Read More
Joseph Chin Fong
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast
Stoyan
icon-Leisure
Leisure
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again.
Read More
Julie
icon-Business
Business
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again
Read More
winnie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.
Terry
icon-Leisure
Leisure
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Excellent hotel!
jerry
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Next to music fountain
Ning
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Highly recommend, everything’s perfect for family trip!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

excellent location next to Suzhou center
Yingzi
icon-Leisure
Leisure
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Location is great, beautiful view! Staff are very friendly. Breakfast is amazing, so many choices.
Xiaomin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Excellent service. Hotel had small fire but under control. The best part is how they deal with emergency. They put guest satisfaction at first. Beside the great service, the hotel is beautiful. You get the view of the Jingji lake and the door of the east. Very convenient to the mall and countless restaurants on the Ligongdi,easy subway ride to the old town as well. I will definitely stay there again. Highly recommended!
Read More
Kyna
icon-Business
Business
8.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

Great except there is no coffee maker in the room.
Alan
icon-Business
Business
10.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Fantastic
Verified traveler
6.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Staff at check in counter told me that they had no King bed room for me which I booked. And said it is not confirmed when I book. I need to argue with them and show the confirmation email to her, then finally she give me one, but in 2nd floor, face to the front entrance of which all people can see through my room if I open the curtain. I was so disappointed on this, if she can explain to me the condition of the room, I may accept the twin room, her attitude is rude.
Read More
Guy
icon-with Partner
with Partner
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Great hotel, good food, nice pool overlooking the lake. Only downside is the decor, though immaculately clean, is a little bit dated. The gym and spa were under construction during our stay, alternate arrangements were made for the gym. This construction was not noted during the booking phase, but the construction did not disturb us with noise at all.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Crowne Plaza SUZHOU by IHG

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 180 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crowne Plaza SUZHOU by IHG

Number of reviews per page
20
40
Top reviews
Dale
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The location is convenient and the view is wonderful. The interior of both the public areas and the room is beautifully designed. The breakfast offers many options with a nice environment.
ELIYAHU
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Very good
Ann
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great location and nice view of the lake. Breakfast selection can be improved.
KamTuck
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Good
Kian Chuan
icon-Business
Business
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb.
catriona
icon-with Partner
with Partner
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The Crowne plaza Suzhou was very clean. The bed very so comfortable and the room was good. The breakfast was superb. Lots of options both Chinese and western. It is located near a shopping centre and also easy access to the metro. There is a walkway around jinji lake accessible from the hotel. We ate 3 nights in the Prince restaurant in the hotel. On 2 occasions, the food was superb. On our last night, the service was dreadful and we waited over 1 hour for food. We asked for non spicy food but it came out so full of chillies that we couldn’t eat it. We ended up leaving the restaurant, very disappointed. On check in, they did not recognise my hotels.com gold membership. Again, I was very disappointed with that. I hope the hotel fixes these issues as it is a good place to stay.
Read More
Joseph Chin Fong
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast
Stoyan
icon-Leisure
Leisure
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again.
Read More
Julie
icon-Business
Business
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again
Read More
winnie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.
Terry
icon-Leisure
Leisure
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Excellent hotel!
jerry
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Next to music fountain
Ning
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Highly recommend, everything’s perfect for family trip!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

excellent location next to Suzhou center
Yingzi
icon-Leisure
Leisure
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Location is great, beautiful view! Staff are very friendly. Breakfast is amazing, so many choices.
Xiaomin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Excellent service. Hotel had small fire but under control. The best part is how they deal with emergency. They put guest satisfaction at first. Beside the great service, the hotel is beautiful. You get the view of the Jingji lake and the door of the east. Very convenient to the mall and countless restaurants on the Ligongdi,easy subway ride to the old town as well. I will definitely stay there again. Highly recommended!
Read More
Kyna
icon-Business
Business
8.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

Great except there is no coffee maker in the room.
Alan
icon-Business
Business
10.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Fantastic
Verified traveler
6.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Staff at check in counter told me that they had no King bed room for me which I booked. And said it is not confirmed when I book. I need to argue with them and show the confirmation email to her, then finally she give me one, but in 2nd floor, face to the front entrance of which all people can see through my room if I open the curtain. I was so disappointed on this, if she can explain to me the condition of the room, I may accept the twin room, her attitude is rude.
Read More
Guy
icon-with Partner
with Partner
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Great hotel, good food, nice pool overlooking the lake. Only downside is the decor, though immaculately clean, is a little bit dated. The gym and spa were under construction during our stay, alternate arrangements were made for the gym. This construction was not noted during the booking phase, but the construction did not disturb us with noise at all.
Read More
Number of reviews per page
20
40