Grand Hyatt Shanghai

Hotels
8.7
/10
Very Good
1,014 reviews

What Guests Say About Their Stay

Yongjian

10.0
/ 10
Great place and reasonable price. Cheaper food selection available other than the hotel restaurant which is way too expensive.

Malcolm Nicholas

10.0
/ 10
You wont be disappointed staying here. The view is breathtaking. Rooms are spacious and very well organized with a good size bath and shower. Couple of english speaking channels on TV including CNN. Rooms are serviced in a timely manner each day and staff very friendly. Buffet breakfasr caters for western and Asian style foods and is very extensive. Suggest going to Cloud 9 (bar and restaurant) it's a bit hidden but well worth the exploration to find it upwards if level 80!

Alison

10.0
/ 10
Hotel was beautiful, and the view from the room of the Pearl and TV Tower was stunning. Staff very helpful and professional. Not all of the staff will speak brilliant English, but that's not to be expected, and easily managed with use of Google Translate. All areas were very clean, beds were comfortable, and housekeeping very efficient. The surrounding area doesn't have as many restaurants or bars as across the river, but the Metro is easily accessible and very cheap. Excellent shopping within a 5 minute walk at Super Brand Mall. Area felt very safe at night (two female travellers).
In the Area
See Map
88 Century Avenue, Pudong New Area, Lujiazui, Pudong, Shanghai, China, 200121

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Grand Hyatt Shanghai is a good choice when you are visiting Lujiazui. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Grand Hyatt Shanghai

88 Century Avenue, Pudong New Area, Lujiazui, Pudong, Shanghai, China, 200121
Discover More Places
Others Grand Hyatt Shanghai
Others 2 Grand Hyatt Shanghai

Discover More About Grand Hyatt Shanghai

Location


Staying at Grand Hyatt Shanghai is a good choice when you are visiting Lujiazui.

About Grand Hyatt Shanghai

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Hyatt Shanghai exclusively for you.

Grand Hyatt Shanghai is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Hyatt Shanghai.

All facilities in Grand Hyatt Shanghai

Others Grand Hyatt Shanghai
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

Things to Do

  • Shops
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Limo or town car service

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Shanghai

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 128 for children
  • Airport shuttle fee: CNY 750 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property requires guests to wear swim caps in the pool.
  • It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The following facilities are closed seasonally each year. They will be closed from December 14 to December 19:
  • Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Shanghai
548
Number of floors in Grand Hyatt Shanghai
88
Another facilities in Grand Hyatt Shanghai
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Grand Hyatt Shanghai

What are available facilities at Grand Hyatt Shanghai?
There are top facilites at Grand Hyatt Shanghai such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Shanghai?
The standard check-in time at Grand Hyatt Shanghai is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Shanghai provide breakfast?
Yes, Grand Hyatt Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Shanghai?
Grand Hyatt Shanghai is a 5.0-star hotel.
How many floors does Grand Hyatt Shanghai have?
Grand Hyatt Shanghai has 88 floors.
See All

More Reviews from Other Guests in Grand Hyatt Shanghai

Overall Ratings & Reviews Grand Hyatt Shanghai

Traveloka (14)
Other sources (1,000)
8.8
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Shanghai

Number of reviews per page
20
40
Top reviews
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing hotel
Carlos
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All all was amazing!!! Five stars
XI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is good.
Jong-Hyun
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lack of foods.
Jayden
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Booked a river view king and got upgraded to the diplomat by the wonderful check-in staff. The room was absolutely incredible, from the views to the bed linen/pillow quality, to the soft, fluffy white robes, to the Guerlain toiletries and Dyson hair dryer; everything was superb. I booked this reservation as a part of my master's degree grad celebration and felt very well cared for. I wish the hotel offered a paid airport pick-up service, as I found the language barrier made it quite hard to get to the hotel, and I did get scammed by a local taxi driver, unfortunately. The main complaint I do have, however, is regarding the in-room dining. I tried to order a Chinese chicken dish and was told they were out; so i tried to order a different chicken dish and was told they were out of chicken entirely, which was a decent portion of the menu given I arrived later in the evening. The options, therefore, were very limited, and I ended up ordering shrimp dim sum and Shanghai-style noodles. The dumplings were delicious, but the noodles tasted dry, and like they were left under a heat lamp to marinate in extremely salty soy sauce, so I didn't end up eating much of them. I would stay again, but would hope to have the hotel assist in arranging airport transfers and offer more in-room dining options.
Read More
Xian Biao
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good service
kelvin
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I think location not very good...
Yongjian
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place and reasonable price. Cheaper food selection available other than the hotel restaurant which is way too expensive.
Malcolm Nicholas
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

You wont be disappointed staying here. The view is breathtaking. Rooms are spacious and very well organized with a good size bath and shower. Couple of english speaking channels on TV including CNN. Rooms are serviced in a timely manner each day and staff very friendly. Buffet breakfasr caters for western and Asian style foods and is very extensive. Suggest going to Cloud 9 (bar and restaurant) it's a bit hidden but well worth the exploration to find it upwards if level 80!
Read More
Hai
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean
choo
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room nice view
Alex
icon-Business
Business
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Check in was really slow. Many people waiting and nowhere to sit - a recurring problem at this hotel. Aircon in room was not working and despite asking for it to be fixed, it never was. Service at breakfast was really poor. Queuing and delays everywhere. No cups. No glasses. No plates. Empty food places. No breakfast tea. A tired, run down hotel which hasn’t got the space to serve its guests properly.
Read More
Carl
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Perfect
Carl
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Perfect
Song
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Stay was ok. concierge service was poor , price was quoted different than its booking and was unable to resolve matter professionally , same with Expedia customer service is incompetent and won’t able to communicate
Kevin Kai
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean and beautiful
Ian
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Check in they could not find our reservation. They were spelling out name wrong and we sat at the desk waiting for 30 minutes. The rooms are getting a bit old and need updating. Great location however.
Kevin Kai
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful view and professional service. Wonderful experience!
Eric
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Internet is terrible. Sites accessible on phone not accessible through hotel WiFi.
Dimitrios
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Hyatt Shanghai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Hyatt Shanghai

Traveloka (14)
Other sources (1,000)
8.8
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Shanghai

Number of reviews per page
20
40
Top reviews
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing hotel
Carlos
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All all was amazing!!! Five stars
XI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is good.
Jong-Hyun
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lack of foods.
Jayden
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Booked a river view king and got upgraded to the diplomat by the wonderful check-in staff. The room was absolutely incredible, from the views to the bed linen/pillow quality, to the soft, fluffy white robes, to the Guerlain toiletries and Dyson hair dryer; everything was superb. I booked this reservation as a part of my master's degree grad celebration and felt very well cared for. I wish the hotel offered a paid airport pick-up service, as I found the language barrier made it quite hard to get to the hotel, and I did get scammed by a local taxi driver, unfortunately. The main complaint I do have, however, is regarding the in-room dining. I tried to order a Chinese chicken dish and was told they were out; so i tried to order a different chicken dish and was told they were out of chicken entirely, which was a decent portion of the menu given I arrived later in the evening. The options, therefore, were very limited, and I ended up ordering shrimp dim sum and Shanghai-style noodles. The dumplings were delicious, but the noodles tasted dry, and like they were left under a heat lamp to marinate in extremely salty soy sauce, so I didn't end up eating much of them. I would stay again, but would hope to have the hotel assist in arranging airport transfers and offer more in-room dining options.
Read More
Xian Biao
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good service
kelvin
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I think location not very good...
Yongjian
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place and reasonable price. Cheaper food selection available other than the hotel restaurant which is way too expensive.
Malcolm Nicholas
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

You wont be disappointed staying here. The view is breathtaking. Rooms are spacious and very well organized with a good size bath and shower. Couple of english speaking channels on TV including CNN. Rooms are serviced in a timely manner each day and staff very friendly. Buffet breakfasr caters for western and Asian style foods and is very extensive. Suggest going to Cloud 9 (bar and restaurant) it's a bit hidden but well worth the exploration to find it upwards if level 80!
Read More
Hai
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean
choo
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room nice view
Alex
icon-Business
Business
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Check in was really slow. Many people waiting and nowhere to sit - a recurring problem at this hotel. Aircon in room was not working and despite asking for it to be fixed, it never was. Service at breakfast was really poor. Queuing and delays everywhere. No cups. No glasses. No plates. Empty food places. No breakfast tea. A tired, run down hotel which hasn’t got the space to serve its guests properly.
Read More
Carl
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Perfect
Carl
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Perfect
Song
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Stay was ok. concierge service was poor , price was quoted different than its booking and was unable to resolve matter professionally , same with Expedia customer service is incompetent and won’t able to communicate
Kevin Kai
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean and beautiful
Ian
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Check in they could not find our reservation. They were spelling out name wrong and we sat at the desk waiting for 30 minutes. The rooms are getting a bit old and need updating. Great location however.
Kevin Kai
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful view and professional service. Wonderful experience!
Eric
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Internet is terrible. Sites accessible on phone not accessible through hotel WiFi.
Dimitrios
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40