Haikou Marriott Hotel

Hotels
8.4
/10
Very Good
59 reviews

What Guests Say About Their Stay

Dinni Resa

9.7
/ 10
Everything is nice .. highly recommended
See original

Patricia

10.0
/ 10
Property location in new developed area, next to convention center. Perfect for convention attendees. Very nice hotel but quite a distance away from the center town.

Steve

10.0
/ 10
We stayed for one week in this hotel and everything was excellent. The room and the hotel were fantastic. The hotel staff was very friendly and attentive. Very good location right on the water and a fairly short taxi ride to many different sights and shopping (for my wife). I would definetly recommend and will stay here again. Five star experience. FYI other hotels we stayed at on this trip, Legendale in Beijing and Yuda Palace in Zhengzhou. My wife liked the Marriot the best

Steven

10.0
/ 10
originally booked another hotel in Haikou, but after a night of horrors, we decided to move and upgrade. via Hotels.com, the Haikou Marriott fit us in the next day, even with us arriving early by three hours. entering the lobby and lounge for the first time made us feel that we should have booked sooner. compared to the cramped streets of the city, to be surrounded by the airy, open, well-designed spaces was such a refreshing change. each following experience reinforced that sentiment: quiet ocean view; big pools, hot tubs, gym (which we seemed to have to ourselves each day); spa treatments; design of our room, including balcony and bathroom. we had buffets at the Bistro, and can say that the quality and selection was excellent. it should be noted, however, that the price is at least twice that of comparable buffets at hotels in Canada, in our experience. we also had dinner at the Man Ho restaurant, which offered a surprisingly high level of service, in addition to an excellent meal. so much so that even though it is not customary to leave a tip at restaurants in China, we did so -- much to the confusion/embarrassment of our server, who was obviously not used to that kind of treatment. one thing to mention: if you're looking to explore the city, the location won't be suitable, and you'll be paying for cabs to take you to other locations. however, if you want a resort to get away and quietly chill, this is a no-brainer.
In the Area
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No 292 Binhai Avenue, Xiuying District, Haikou, Hainan, China, 570311

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Haikou Marriott Hotel is located in area / city Haikou. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Haikou Marriott Hotel

No 292 Binhai Avenue, Xiuying District, Haikou, Hainan, China, 570311
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Lobby Haikou Marriott Hotel
Lobby 2 Haikou Marriott Hotel

Discover More About Haikou Marriott Hotel

Discover the Elegance of Haikou Marriott Hotel

Welcome to the Haikou Marriott Hotel, a premier destination offering an exceptional stay in the vibrant city of Haikou, Hainan, China. Whether you're visiting for business or leisure, the Haikou Marriott Hotel promises a blend of sophisticated comfort, world-class amenities, and impeccable service, ensuring a memorable experience for every guest. We are delighted to provide you with comprehensive information to help you plan your perfect getaway at the Haikou Marriott Hotel.

Haikou Marriott Hotel Location

Nestled in the heart of Haikou's burgeoning business and entertainment district, the Haikou Marriott Hotel offers unparalleled convenience. Located at No 292 Binhai Avenue, Xiuying District, Haikou, Hainan, China, 570311, the hotel is strategically positioned to provide easy access to the city's key attractions and transportation hubs. It is approximately a 30-minute drive from Haikou Meilan International Airport (HAK) and a short distance from major expressways, making your arrival and departure seamless. The atmosphere surrounding the Haikou Marriott Hotel is one of refined urban living, with a vibrant mix of modern architecture and lush green spaces. Guests will find themselves within easy reach of popular shopping destinations, cultural landmarks, and the picturesque coastline, offering a perfect balance of city excitement and tranquil relaxation.

Haikou Marriott Hotel Facilities & Services

Facilities for guests at Haikou Marriott Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A state-of-the-art fitness center, open 24 hours, equipped with modern cardio and weight training equipment.
  • An indoor swimming pool, perfect for a refreshing dip or a relaxing swim, operating from 6:00 AM to 10:00 PM.
  • A luxurious spa and wellness center offering a range of rejuvenating treatments and massages, available from 10:00 AM to 9:00 PM (additional fees apply).
  • A dedicated kids' club, providing engaging activities and a safe play environment for younger guests, open from 9:00 AM to 6:00 PM.
  • Complimentary high-speed Wi-Fi throughout the hotel.
  • On-site business center with printing and secretarial services.
  • Secure and complimentary parking space for guests.
  • A concierge service to assist with tour bookings, transportation, and local recommendations.

Haikou Marriott Hotel Room Types

Discover a diverse range of accommodations designed to suit every preference. The room types of Haikou Marriott Hotel include elegantly appointed guest rooms and spacious suites, each offering a sanctuary of comfort and style.
  • Deluxe King/Twin Room:

    Featuring a plush king-sized bed or two twin beds, these rooms offer either a captivating City View or a serene Garden View. All rooms are non-smoking and include a luxurious bathtub.
  • Executive King/Twin Room:

    Similar to the Deluxe rooms, these offer enhanced amenities and access to the Executive Lounge, with City View or Garden View options. Bathtubs are standard.
  • Junior Suite:

    A step up in space and luxury, these suites provide a separate living area and a City View or Ocean View. A bathtub is included for your relaxation.
  • Executive Suite:

    Offering expansive living spaces and premium amenities, these suites boast stunning City Views or Ocean Views. A bathtub is a standard feature.
  • Presidential Suite:

    The pinnacle of luxury, this suite provides unparalleled space, exquisite furnishings, and breathtaking views, complete with a lavish bathtub.
The Haikou Marriott Hotel is not a pet-friendly establishment.

Haikou Marriott Hotel Dining & Restaurants

Embark on a culinary journey at the Haikou Marriott Hotel, where diverse dining options await to tantalize your taste buds.
  • The Market:

    This all-day dining restaurant offers a lavish international buffet featuring a wide array of global cuisines, including fresh seafood and local Hainanese specialties. Estimated price per person: PHP 1,500 - PHP 2,500. Operating hours: 6:30 AM - 10:00 PM.
  • Man Ho:

    Experience authentic Cantonese cuisine in an elegant setting. Known for its dim sum and traditional Chinese dishes. Estimated price per person: PHP 1,200 - PHP 2,000. Operating hours: 11:30 AM - 2:30 PM (lunch), 5:30 PM - 10:00 PM (dinner).
  • The Lobby Lounge:

    A sophisticated space perfect for afternoon tea, light snacks, and evening cocktails. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 10:00 AM - 11:00 PM.
  • Pool Bar:

    Enjoy refreshing drinks and light bites by the poolside. Estimated price per person: PHP 600 - PHP 1,000. Operating hours: 11:00 AM - 7:00 PM.

Haikou Marriott Hotel Nearby Attractions and Activities

Explore the vibrant city of Haikou and its surrounding areas, with the Haikou Marriott Hotel serving as your ideal base.
  • Haikou People's Park:

    A large urban park offering a peaceful retreat with beautiful gardens, walking paths, and recreational facilities.
  • Haikou Museum:

    Immerse yourself in the rich history and culture of Hainan at this comprehensive museum.
  • Shuixian Temple:

    A significant historical and religious site, offering a glimpse into local traditions and architecture.
  • Haikou Clock Tower:

    An iconic landmark in the city, offering panoramic views and a sense of historical charm.
  • Hainan Tropical Wildlife Park and Botanical Garden:

    Discover a diverse range of flora and fauna in this expansive natural attraction.
If you are looking for other activities around Haikou Marriott Hotel, check out the best deals on Traveloka: Recommended activities in Haikou!

How to Get to Haikou Marriott Hotel from the Airport

Getting to the Haikou Marriott Hotel from Haikou Meilan International Airport (HAK) is convenient and offers several options.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, the Haikou Marriott Hotel offers a private airport transfer service. This can be arranged in advance through the hotel. Estimated price: PHP 2,000 - PHP 3,500.
  • Metered Taxi:

    Taxis are readily available at the airport. Ensure the meter is used for a fair fare. Estimated price: PHP 800 - PHP 1,200.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app upon arrival. Estimated price: PHP 700 - PHP 1,000.
  • Airport Shuttle Bus:

    Several airport shuttle bus services operate from Haikou Meilan International Airport to various points in the city. You may need to take a short taxi or ride-hailing service from the drop-off point to the hotel. Estimated price: PHP 100 - PHP 200.
For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Haikou Marriott Hotel

The Haikou Marriott Hotel stands out as an exceptional choice for your next trip to Hainan, offering a perfect blend of luxury, convenience, and outstanding service.
  • Prime Location:

    Situated in a vibrant district with easy access to attractions and transport.
  • World-Class Amenities:

    Enjoy a fitness center, swimming pool, spa, and more.
  • Exquisite Dining:

    Savor diverse culinary experiences at on-site restaurants.
  • Luxurious Accommodations:

    Choose from a range of elegantly appointed rooms and suites.
  • Exceptional Service:

    Experience the renowned hospitality of the Marriott brand.
Discover the best Room availability at Haikou Marriott Hotel and start Booking Haikou Marriott Hotel today. For incredible savings, remember to use the TRAVELOKA new user limited promo code to get up to 8% off your booking! Room rates at Haikou Marriott Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking! Book budget hotels in Hainan and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Haikou Marriott Hotel

Bar, Cafe and Lounge Haikou Marriott Hotel
Bar, Cafe and Lounge
Swimming Pool Haikou Marriott Hotel
Swimming Pool
Entertainment Facility Haikou Marriott Hotel
Entertainment Facility
Fitness Center Haikou Marriott Hotel
Fitness Center
Functional Hall Haikou Marriott Hotel
Functional Hall

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Barbecue
  • Karaoke
  • Picnic area
  • Spa
  • Sauna

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Family-friendly Facilities

  • Kids club
  • Children pool

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Business Facilities

  • Conference center
  • Conference rooms

Transportation

  • Area shuttle

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Haikou Marriott Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Haikou Marriott Hotel
295
Number of floors in Haikou Marriott Hotel
10
Another facilities in Haikou Marriott Hotel
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Haikou Marriott Hotel

What are available facilities at Haikou Marriott Hotel?
There are top facilites at Haikou Marriott Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Haikou Marriott Hotel?
The standard check-in time at Haikou Marriott Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Haikou Marriott Hotel provide breakfast?
Yes, Haikou Marriott Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Haikou Marriott Hotel?
Haikou Marriott Hotel is a 4.5-star hotel.
How many floors does Haikou Marriott Hotel have?
Haikou Marriott Hotel has 10 floors.
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More Reviews from Other Guests in Haikou Marriott Hotel

8.4
Very Good
From 58 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Haikou Marriott Hotel

Number of reviews per page
20
40
Top reviews
EVELYN
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good Check-in experience at the counter Very fast and helpful
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Property location in new developed area, next to convention center. Perfect for convention attendees. Very nice hotel but quite a distance away from the center town.
Wei
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

入住体验非常棒,酒店特别豪华,阳台外的海景太美了
Michael
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Rooms are well kept, housekeeping is very attentive and provides enough amenities by observing people who stayed in (i have kids) The hotel is beside the convention center phase 2, hence it could be a bit noisy for light sleepers in the morning, even though the soundproofing is quite good (light metal knocking sounds). The plus side is theres lesser people and its much more serene in the hotel, as it is pretty much insulated from any construction sound. Room is big and comfortable to accommodate 4 asian sized adults. They have a reasonably sized adult pool and kids pool which was good. We took up the offer to upgrade our rooms rmb400 for 3 nights to get access to the Exec lounge at L8 and breakfast for 2. Lounge has PCs, can print 15 copies and have snack and biscuits selections. Theres beer and wines too. As its slightly situated at the outskirts, may not be convenient for those who didnt book pre-arranged transportations. It would be more suitable for business travellers
Read More
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

The property is on the beach. Very nice location. Design is magnificent! There is a construction site close by. It broke the power line. We lost power for 5 hours in dark. I was given two dinner certificate for compensation. Just got them in mail. Nice work.
Po-Hsiang
icon-with Partner
with Partner
6.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

far away from everything, very inconvenience. have the dinner buffet at the hotel, cause of low occupancy, so not many guests dining, and even though plenty of food varieties but all the food taste plain, quality of fruit and dessert all not up to standard. consider the price of $288RMB plus 15% service charge per person, the food should be better
Read More
Steve
10.0
/10
Reviewed 427 week(s) ago

Expedia Group verified review

We stayed for one week in this hotel and everything was excellent. The room and the hotel were fantastic. The hotel staff was very friendly and attentive. Very good location right on the water and a fairly short taxi ride to many different sights and shopping (for my wife). I would definetly recommend and will stay here again. Five star experience. FYI other hotels we stayed at on this trip, Legendale in Beijing and Yuda Palace in Zhengzhou. My wife liked the Marriot the best
Read More
Verified traveler
2.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

We booked 6 rooms. We have old folks,couple with children and single adult. The information provided by the staff are all wrong with regards to the bed type.its was quite a walking distance to the rooms. Due to the wrong information provided. We were given smoking room.the whole room was filled with cigarettes smell with no choice we have to open the sliding door through out the night to allow fresh air into the room. Due to the wrong advise,one of the couple carrying their sleeping child walk couple of distance just to find the right bed type from room to room. Next morning we Asked the staff at the counter,can we change the room due to the cigarette smell, good enough they change. we also inform the staff we have to checked out at 630am the next day, will it be possible to have some coffee and bread to go. The staff said yes.after all these arrangement done. we still thinking that after all this hotel was not that bad.. But but to our horrible.. When we check out the next day.. No breakfast was prepared!OMG. How can a reputable hotel never deliver their promise! It's a total different experience with the Marriott at Sanya. Marriott Sanya was fabulous. May I ask did all your staff went for different training. How come the service standard so far apart.. I will not come back or recommend this hotel to anyone.
Read More
Yuzhuo
10.0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

Big room, tub facing the ocean. Nice experience!
Nguyen Hoang
8.0
/10
Reviewed 521 week(s) ago

Hotels.com verified review

great bathroom
Minul
icon-with Partner
with Partner
8.0
/10
Reviewed 549 week(s) ago

Hotels.com verified review

Good service quality, clean room near the beach but no access to the beach or even to the platform near by. Perfect for Business/official stay. If you stay there, do not miss the hot spring bath - that's good. Food is bit expensive with limited choice.
Steven
icon-Family
Family
10.0
/10
Reviewed 554 week(s) ago

Hotels.com verified review

originally booked another hotel in Haikou, but after a night of horrors, we decided to move and upgrade. via Hotels.com, the Haikou Marriott fit us in the next day, even with us arriving early by three hours. entering the lobby and lounge for the first time made us feel that we should have booked sooner. compared to the cramped streets of the city, to be surrounded by the airy, open, well-designed spaces was such a refreshing change. each following experience reinforced that sentiment: quiet ocean view; big pools, hot tubs, gym (which we seemed to have to ourselves each day); spa treatments; design of our room, including balcony and bathroom. we had buffets at the Bistro, and can say that the quality and selection was excellent. it should be noted, however, that the price is at least twice that of comparable buffets at hotels in Canada, in our experience. we also had dinner at the Man Ho restaurant, which offered a surprisingly high level of service, in addition to an excellent meal. so much so that even though it is not customary to leave a tip at restaurants in China, we did so -- much to the confusion/embarrassment of our server, who was obviously not used to that kind of treatment. one thing to mention: if you're looking to explore the city, the location won't be suitable, and you'll be paying for cabs to take you to other locations. however, if you want a resort to get away and quietly chill, this is a no-brainer.
Read More
MOTASEM
6.0
/10
Reviewed 557 week(s) ago

Hotels.com verified review

It was OK but very hard to have any kind of communication in English with any on in the Hotel.
Verified traveler
10.0
/10
Reviewed 600 week(s) ago

Expedia Group verified review

My family was very happy and comfortable in Marriot Haikou Hotel. We felt safe and warm. The staff was friendly and helpful. The hotel is very new and the staff is also new.Some were inexperience but were passionate abt their job.
ZHONGYUE
icon-Family
Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

接客は自ら行っていなかった どちらというとサービス質と価格の差が大きいと思います
KAZUHIRO
icon-Business
Business
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

凄くゴージャス
WENLONG
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

服务专业,酒店设施齐全.
Yaqing
icon-with Partner
with Partner
6.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

海景不错,但没有直通海边沙滩的隧道,去往海边沙滩最近的门关闭,需要从大堂正门绕行。海边沙滩没有任何设施,没有躺椅,没有遮阳伞,没有维护,没有灯光,可以认为这个沙滩和万豪一点关系都没有。10楼的过道非常热,等电梯十分煎熬。早餐人很多时有两人占了三四张桌子,十分嚣张。
CHU
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

位置近海口新码头,环境清静,床舒适,就是可能因为近海所以房间有少许霉味和湿气,多植物和水所以有蚊,房间有驱蚊液但游泳玩水被咬了,整体来说不错的
jifang
icon-
8.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

刚到时,前台给了我有烟房,之后和总台沟通后,给我升级调整了,之后的房间就很不错,希望以后前台在给房间是问一下住客是否接受有烟房,工作做的周到一些,其他都可以
Number of reviews per page
20
40

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Lobby 4 Haikou Marriott Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 58 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Haikou Marriott Hotel

Number of reviews per page
20
40
Top reviews
EVELYN
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good Check-in experience at the counter Very fast and helpful
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Property location in new developed area, next to convention center. Perfect for convention attendees. Very nice hotel but quite a distance away from the center town.
Wei
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

入住体验非常棒,酒店特别豪华,阳台外的海景太美了
Michael
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Rooms are well kept, housekeeping is very attentive and provides enough amenities by observing people who stayed in (i have kids) The hotel is beside the convention center phase 2, hence it could be a bit noisy for light sleepers in the morning, even though the soundproofing is quite good (light metal knocking sounds). The plus side is theres lesser people and its much more serene in the hotel, as it is pretty much insulated from any construction sound. Room is big and comfortable to accommodate 4 asian sized adults. They have a reasonably sized adult pool and kids pool which was good. We took up the offer to upgrade our rooms rmb400 for 3 nights to get access to the Exec lounge at L8 and breakfast for 2. Lounge has PCs, can print 15 copies and have snack and biscuits selections. Theres beer and wines too. As its slightly situated at the outskirts, may not be convenient for those who didnt book pre-arranged transportations. It would be more suitable for business travellers
Read More
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

The property is on the beach. Very nice location. Design is magnificent! There is a construction site close by. It broke the power line. We lost power for 5 hours in dark. I was given two dinner certificate for compensation. Just got them in mail. Nice work.
Po-Hsiang
icon-with Partner
with Partner
6.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

far away from everything, very inconvenience. have the dinner buffet at the hotel, cause of low occupancy, so not many guests dining, and even though plenty of food varieties but all the food taste plain, quality of fruit and dessert all not up to standard. consider the price of $288RMB plus 15% service charge per person, the food should be better
Read More
Steve
10.0
/10
Reviewed 427 week(s) ago

Expedia Group verified review

We stayed for one week in this hotel and everything was excellent. The room and the hotel were fantastic. The hotel staff was very friendly and attentive. Very good location right on the water and a fairly short taxi ride to many different sights and shopping (for my wife). I would definetly recommend and will stay here again. Five star experience. FYI other hotels we stayed at on this trip, Legendale in Beijing and Yuda Palace in Zhengzhou. My wife liked the Marriot the best
Read More
Verified traveler
2.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

We booked 6 rooms. We have old folks,couple with children and single adult. The information provided by the staff are all wrong with regards to the bed type.its was quite a walking distance to the rooms. Due to the wrong information provided. We were given smoking room.the whole room was filled with cigarettes smell with no choice we have to open the sliding door through out the night to allow fresh air into the room. Due to the wrong advise,one of the couple carrying their sleeping child walk couple of distance just to find the right bed type from room to room. Next morning we Asked the staff at the counter,can we change the room due to the cigarette smell, good enough they change. we also inform the staff we have to checked out at 630am the next day, will it be possible to have some coffee and bread to go. The staff said yes.after all these arrangement done. we still thinking that after all this hotel was not that bad.. But but to our horrible.. When we check out the next day.. No breakfast was prepared!OMG. How can a reputable hotel never deliver their promise! It's a total different experience with the Marriott at Sanya. Marriott Sanya was fabulous. May I ask did all your staff went for different training. How come the service standard so far apart.. I will not come back or recommend this hotel to anyone.
Read More
Yuzhuo
10.0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

Big room, tub facing the ocean. Nice experience!
Nguyen Hoang
8.0
/10
Reviewed 521 week(s) ago

Hotels.com verified review

great bathroom
Minul
icon-with Partner
with Partner
8.0
/10
Reviewed 549 week(s) ago

Hotels.com verified review

Good service quality, clean room near the beach but no access to the beach or even to the platform near by. Perfect for Business/official stay. If you stay there, do not miss the hot spring bath - that's good. Food is bit expensive with limited choice.
Steven
icon-Family
Family
10.0
/10
Reviewed 554 week(s) ago

Hotels.com verified review

originally booked another hotel in Haikou, but after a night of horrors, we decided to move and upgrade. via Hotels.com, the Haikou Marriott fit us in the next day, even with us arriving early by three hours. entering the lobby and lounge for the first time made us feel that we should have booked sooner. compared to the cramped streets of the city, to be surrounded by the airy, open, well-designed spaces was such a refreshing change. each following experience reinforced that sentiment: quiet ocean view; big pools, hot tubs, gym (which we seemed to have to ourselves each day); spa treatments; design of our room, including balcony and bathroom. we had buffets at the Bistro, and can say that the quality and selection was excellent. it should be noted, however, that the price is at least twice that of comparable buffets at hotels in Canada, in our experience. we also had dinner at the Man Ho restaurant, which offered a surprisingly high level of service, in addition to an excellent meal. so much so that even though it is not customary to leave a tip at restaurants in China, we did so -- much to the confusion/embarrassment of our server, who was obviously not used to that kind of treatment. one thing to mention: if you're looking to explore the city, the location won't be suitable, and you'll be paying for cabs to take you to other locations. however, if you want a resort to get away and quietly chill, this is a no-brainer.
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MOTASEM
6.0
/10
Reviewed 557 week(s) ago

Hotels.com verified review

It was OK but very hard to have any kind of communication in English with any on in the Hotel.
Verified traveler
10.0
/10
Reviewed 600 week(s) ago

Expedia Group verified review

My family was very happy and comfortable in Marriot Haikou Hotel. We felt safe and warm. The staff was friendly and helpful. The hotel is very new and the staff is also new.Some were inexperience but were passionate abt their job.
ZHONGYUE
icon-Family
Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

接客は自ら行っていなかった どちらというとサービス質と価格の差が大きいと思います
KAZUHIRO
icon-Business
Business
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

凄くゴージャス
WENLONG
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

服务专业,酒店设施齐全.
Yaqing
icon-with Partner
with Partner
6.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

海景不错,但没有直通海边沙滩的隧道,去往海边沙滩最近的门关闭,需要从大堂正门绕行。海边沙滩没有任何设施,没有躺椅,没有遮阳伞,没有维护,没有灯光,可以认为这个沙滩和万豪一点关系都没有。10楼的过道非常热,等电梯十分煎熬。早餐人很多时有两人占了三四张桌子,十分嚣张。
CHU
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

位置近海口新码头,环境清静,床舒适,就是可能因为近海所以房间有少许霉味和湿气,多植物和水所以有蚊,房间有驱蚊液但游泳玩水被咬了,整体来说不错的
jifang
icon-
8.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

刚到时,前台给了我有烟房,之后和总台沟通后,给我升级调整了,之后的房间就很不错,希望以后前台在给房间是问一下住客是否接受有烟房,工作做的周到一些,其他都可以
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